Redmond makes a change to help Office 365 users

Feb 23, 2015 15:05 GMT  ·  By

Microsoft Office 365 customers are getting a new feature that would help them get back emails they had accidentally deleted or they removed a long time ago.

The Redmond-based tech giant has just announced that, with a simple tweak made by any Office 365 administrator, Exchange Online can keep basically every single deleted email forever. The reason is very simple actually.

Microsoft says that many people are accidentally deleting their emails and after a few weeks, when searching for these specific emails, they can no longer find them. By default, deleted items in Exchange Online are completely removed after 30 days, so the new changes would help push this limit to forever.

The only thing that Office 365 admins need to do in order to activate this new feature is to create a new policy simply called “Default MRM policy” located in the following location:

Office 365 Admin > Exchange admin center > compliance management > retention policies

Microsoft says that not everyone will be pushed to this new configuration, as administrators who still want to remove emails automatically after 30 days or so can still stick to the previous setup. This particular option comes in very handy to those who could run out of space because of the big number of emails, the company says.