The company is helping users whose devices got bricked during the update to 8.1 RT

Oct 21, 2013 12:10 GMT  ·  By

Microsoft pulled the Windows RT 8.1 update from the Store during the weekend after discovering that it bricks some tablets, but the company is still looking into the problem right now.

In the meantime, Redmond has launched a recovery image for Surface RT tablets that would help consumers get back to Windows 8 and make their devices usable once again. As WindowsObserver notes, the Windows 8.1 update is still unavailable at this point for RT devices, but at least you can start using the table once again.

The Surface RT recovery image comprises two different files: the image itself, which has 3.7 gigabytes, and some instructions on how to use it, with a less than 1 MB size.

Surprisingly, Microsoft hasn’t announced this new release publicly, even though it’s pretty clear that lots of users need an urgent solution to fix their bricked tablets.

Download the Surface RT Recovery Image for Windows RT