Microsoft has confirmed that a number of users are getting errors

May 2, 2014 13:14 GMT  ·  By

Microsoft today issued a patch for the Internet Explorer zero-day flaw affecting all Windows versions on the market, but it turns out that a number of Windows 7 users cannot install it due to some errors.

According to Microsoft itself, who has already confirmed the issue on Windows 7 computers, Internet Explorer might crash all of a sudden when trying to deploy the zero-day patch. This is happening because the security update 2929437 is not installed on these PCs, the company explained.

Redmond recommends users to install security update 2964358 in order to address the issue, but in case you're coming across similar issues, there's always a second option.

“Install security update 2964444 instead of security update 2964358. Security update 2964444 is intended for systems that do not have security update 2929437 installed,” Microsoft added.

At this point, the patch is being delivered to users via Windows Update, so you should basically have nothing to do if you're trying to deploy it automatically. On the other hand, if you're experiencing the issues mentioned here, make sure that you first install the required security update and only then proceed with the deployment of the zero-day patch aimed at Internet Explorer.

Microsoft says that the issue is only happening on Windows 7 and no other versions of Windows are affected.