IE11 and Office apps might crash at launch on Windows 8.1 Update

Apr 14, 2014 13:09 GMT  ·  By

If you’re one of the users who rushed to install Windows 8.1 Update last week, chances are that everything worked very smoothly, so you’re now running the latest version of Windows.

A number of users, on the other hand, experienced quite a lot of issues with the 8.1 Update, with some complaining that apps such as Internet Explorer 11 and Microsoft Office fail to start.

It appears that the problem is caused by Malwarebytes Anti-Exploit, a security solution developed by Malwarebytes and which apparently has some sort of compatibility issue with the new OS version rolled out by Microsoft.

The parent company has already acknowledged the issue and said that a fix is expected to be implemented in the next full update for the application.

“We are aware of a situation with Windows 8.1 Update 1 where MBAE prevents IE11 and possibly MS Office applications from opening. We are trying to fix this issue in the publicly available version of MBAE,” the company said in a short post today.

A fix has also been provided, but those who are experiencing similar issues are recommended to wait until a new app update is being released in order to address the compatibility problems automatically.