ZaZaAlerter description
ZaZaAlerter is a windows console for website Live Chat, Live Help and Live Support

ZaZaAlerter is a windows console for website Live Chat, Live Help and Live Support.


It enables website operators to talk to their web site visitors Live via real time text chat.

Here are some key features of "ZaZaAlerter":

· Support web site visitors via Real time Text Chat
· Proactive Chat Invitations
· Monitor website traffic in real time
· Department Management
· Full SSL Support. Chat Sessions are encrypted with 256 bit SSL
· ZaZaAlerter ZaZaCHAT Notification System
· Extensive visitors information including Geographical Location
· No Software download or installation
· Multiple Support operators
· Off-line email messages
· Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.)
· Manual or automatic chat invitations
· Typing Status of Visitor/Operator during chat
· Push Canned responses, Images or URLs
· Add Notes to Visitors (very useful when chat session is transferred between operators)
· ZaZaBrowser - Browse External web pages without leaving Operator's Panel
· Customizable chat window
· Operator Image in the Chat Window
· Spell Check
· Chat transfer and Messaging with another Operator
· Your own graphic for online/offline buttons
· All languages supported
· Typed URLs are converted to links automatically
· Visitors Previous Chat history is available to Operators
· Live Help in Email signatures
· Export Visitors Function
· ZaZaCHAT is offered as both Hosted and Remotely Maintained Solution
· Customer Support Outsourcing Available
· Super easy in use.
· 10 Min integration