Windows XP includes 2 very useful tools, Remote Assistance and Remote Desktop, for providing remote assistance and control of machines.
What they are lacking is an easy way to keep track of the machines that need the support. Until now, you had to either know the machine name or look it up when it became necessary to connect to the remote desktop.
Remote Assistance Helper was designed to eliminate the need to keep track of each name by presenting the IT professional with a real-time list of machines that are available on the domain or Workgroup.
Just select a machine from the list and choose either Remote Assistance or Remote Desktop to be automatically connected to the remote machine.
Requirements:
· NET Framework 2.0
Limitations:
· Limited to displaying 25 machines on your desktop
What's New in This Release: [ read full changelog ]
· New: Now contains ALL features of Plus version
· Limited to support of first 25 machines detected.
· New: Complete redesign of Remote Assistance Support request. FASTER! FASTER! FASTER!
· New: Drop down menu for most common Remote Desktop Sizes.
· New: Added Ping and TraceRT to Management Tab.
