VNC Viewer Plus
The benefits of remote control are obvious as managing a computer from afar can save a lot of time when it comes to troubleshooting or helping a remote user.
Beyond regular remote control
All remote desktop applications can easily establish a connection and provide full access to an online remote server but VNC Viewer Plus can do a little more than this.
The application is the result of a collaboration between RealVNC developer and Intel chip maker and it is intended to offer permanent remote access and control over machines fitted with Intel Core vPro processors that have a VNC-compatible server embedded on the chip.
The advantages of such as set up consist in remote access capabilities below the operating system, which means that the distant machine can be handled even in case of boot problems.
VNC Viewer Plus enables out-of-band connection, which allows mounting and image the remote system can boot from. If the computer is not responding to mouse and keyboard input the application can perform a hardware reset in order to be able to continue the troubleshooting session.
Leaving connectivity below the OS aside, VNC Viewer Plus does not provide a challenge as far as configuration is concerned. Any user familiar with remote control software and especially with RealVNC products should have no problems working with the application.
You can select the encryption type for the connection as well as customize the desktop display of the distant machine or configure the input options and capabilities.
VNC Viewer Plus has been created for IT professionals that require access to remote machines without having to do a desk-side trip. It can power on or off the distant computers as well as diagnose them by mounting images of various tools.
One issue that may arise from operating from afar is the completion time of the job, which increases noticeably, especially in the case of machine attached wirelessly.