Escalation Tracking description
Escalation Tracking is a software implemented as a web based tool which will let you track critical product issues

Escalation Tracking web database is an easy to use, easy to setup program designed to work with your existing IT framework to help provide visibility to field problems to the factory level. When normal field procedures do not resolve discovered product defects, the escalation database helps provide information to a wide audience and necessary personnel.

Escalation Tracking is a software implemented as a web based tool which will let you track critical product issues after the normal process fails.

No one ever plans to release a defect product, but when it happens, the escalation tracking application helps to manage the corrective solution. Escalation lists are generated on a product or division basis to keep all your employees up to date with your critical issues. More on Escalation Management.

Here are some key features of "Escalation Tracking":

· Setup your own customized database with multi-users through your browser
· Screen filtering allows for oranized review and approval after submission
· 100% browser based and managed.
· Advanced E-mail notification.
· Custom reporting.
· Customizable fields and user security profiles


Requirements:

· IIS 5.0-6.0 (Microsoft Internet Information Server)


Limitations:

· only 2 users in the freeware