Firefly Softphone

VoIP communication has plenty of advantages and one of them is that it is generally cheaper than the rates of the phone operators.

Firefly SoftPhone is a voice over IP product that allows communication straight from the computer based on an account with the company and a subscription plan chosen by the user.

The application installs easily and does not require too much attention from the user during the process. Looks are similar to an instant messaging client, users having access to a list of contacts and the possibility to initiate voice calls.

Before deciding to work with this product make sure to take a look at the service plans and to create an account.

Configuring the tool is far from being a difficult job, even for the inexperienced user, as there are simple options that allow customization of the program in terms of looks as well as usability.

Firefly SoftPhone can be set to remember the credentials and sign in the user automatically, to minimize to system tray for a less intrusive experience or to enter the “away” mode after a specific period of time, alerting the persons in the contact list that there is no one in front of the computer.

Visual changes that can be applied include the overall color of the application window as well as the text, background and highlighting of the contact.

An interesting feature is enabling Firefly toolbar in Microsoft’s Outlook and adding the email client’s contacts to SoftPhone’s roster.

All it takes to learn the ropes of the product is taking a gander in the configuration panel. Firefly SoftPhone’s interface is simple and intuitive and does not leave any room for confusion.