TNGLive will provide users with a Telephone Management System that will help you quickly and easily track the costs, time and number of calls the users of a PBX.
TNGLive runs on your local network and is accessible via a web browser. Reports can be generated and emailed. TNGLive is simple to install, easy to use and fast.
Here are some key features of "TNGLive":
· Summary reports contain drill down features to the detailed level.
· User-friendly web-based user interface.
· End-user configuration and maintenance.
· Installs on a single Windows or Linux based PC.
· Accessible from anywhere on the network through your standard Internet/Web browser.
· Full system maintenance access through a secure administrative login.
· Departmental head access levels can be limited to specific departments only, or full
· access including general maintenance.
· Export data in real time for third-party applications through a TCP port and text file.
· Fast non-database system to ensure reliability, reduce report generation time and
· enhance overall system performance.
· Automatic deleting and archiving of old data.
· Simple and powerful rates system with option to create customized rates.
· Cost comparison between service providers with our call-costing calculator.
· Phone book facility to categorize, identify and search for telephone numbers.
· Supports both account codes and pin codes.
· Integration into our optional TNG Enterprise Server for multi-branch company view.
Requirements:
· 1GB RAM
· Internet Explorer v.6 or Firefox v.1.5
· Screen resolution: 1024x768
· Supported phone set
Limitations:
· The following features are disabled:
· Audible and visual warning for buffer
· Barring and budgeting
· Call masking
· Call cost calculator
· Department Markup
· Can be integrated into TNG Enterprise Server
· Exporting of data
· Inactivity and system alarms
· Private call flags
· Third party integration
· CSV export
· E-mailing of reports
· Scheduled reports - e-mails and archiving
· Configurable access level
· Department head access per department
· Multiple department head logins
· Datatex buffer standard
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