Voicent IVR (Interactive Voice Response) Studio delivers high-quality caller experiences by enabling you to easily build fast, logical, crystal-clear navigation of phone system menus and options.
From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility.
Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.
Here are some key features of "Voicent IVR Studio":
· Easy Point-and-click custom IVR system design and configuration
· No special hardware needed, just your computer
· Works with VOIP service or corporate PBX systems
· Supports interactive touch-tone response and speech-command response
· Automatically convert text to voice (multilingual, need Voicent TTS Plug-In)
· Easy integration with your website, CRM system, Database, Email Server, and almost any program
· Answer call with different IVR application based on recognized caller ID info
· Fully integrated with Voicent BroadcastByPhone for outbound IVR applications
· Voice Modem connected to your PC
· Voice Gateway 5
· Java Platform 1.4
· Voicent ad message included in each call
· Limited to 5 elements in call-flow diagram