TeamTrack description
TeamTrack Workgroup - drive and manage the business process and internal controls across the organization

Serena TeamTrack is a highly configurable process & issue management solution witch helps you to visualize, orchestrate and enforce operational processes throughout the enterprise, including those unique to IT or the Application Lifecycle. TeamTrack allows you to route work efficiently between different people, deliver management insight into the status of critical tasks, and ensure your business processes are auditable and repeatable. TeamTrack has directly lowered costs, increased quality and reduced risk for customers worldwide in software development, manufacturing, government, financial services, healthcare, and other industries.

With TeamTrack's secure web-architecture, role-based views, graphical process designer, on-the-fly configuration and access to real-time data from any Web browser, any where, any time, Serena customers have attributed over a 70% gain in efficiency and over $3M annual increase in revenue directly due to TeamTrack.

Here are some key features of "TeamTrack":

· Role based views
· Graphical process designer, highly configurable
· Web architecture requires no client side installations
· On-the-fly changes
· Open-APIs management reports