CallApp description
CallApp - A tool to calculate on-the-fly call times and statistics, includes many more
CallApp is a call timer used to time your calls, it also integrates a handy tabbed notepad to jot your notes down. With the gathering of call statistics you will be able to export them as Excel spreadsheets with graphed statistics.
These graphed statistics include your Call Average, Not Ready Average, Time Worked, Total Hours worked as well as daily stats on top of that. CallApp has been built from the ground up to provide the best tool for handling calls and staying on top!
Here are some key features of "CallApp":
· Daily call averages
· Call thresholds
· Average Thresholds
· Custom session averages
· Exporting capabilities that include graphing
· Add notes to calls
· Included tabbed notepad
· Included calculator
· Call Hotkeys
· Automatic Database cleanup (optional)
· CallApp Competition (BETA)
Requirements:
· .NET framework