Morae is a feature-rich software application designed for companies who want to efficiently manage customer surveys by recording the information provided by clients, in order to organize and save valuable data. It comes loaded with a lot of intuitive nad practical options, such as graphs and presentations.
The interface is comfortable to work with. You can start a new project by recording audio and video of customer surveys, so that you can carefully monitor questions and answers, and make notes of important parts of the surveys.
A search function is provided so that you can easily locate certain parts of the project, such as markers or tasks.
Examine information and generate reports
For the second part of the project, you can analyze tasks and generate graphical representations of various aspects, such as task success distribution or average task time, as well as save the graph to an image file.
When it comes to the last phase of the project, organizing a presentation, it is possible to review the audio and video recordings, navigate clips and graphs and handpick them for the presentation, as well as create markers, video, title or image clips.
Plugins that enhance Morae's functionality are supported. These are just part of the options and configuration settings provided by this software application.
Evaluation and conclusion
We have not come across any stability issues in our tests, thanks to the fact that Morae did not hang, crash or pop up error messages. It executed our commands quickly and remained light on system resources, so CPU and RAM consumption was low.
Taking into account its rich set of features and configurable parameters, Morae delivers effective solutions to better managing customer surveys, and it should meet the requirements of most professionals.
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