Issues tracker provides a central shared repository to submit, track and monitor issues. It provides tabular and graphical reports. Issues Tracker system can be customized to your organization requirement and projects or operations environment. It can be used on the intranet with multiple users. It can also be deployed as a help desk system to track issues reported by users.
Here are some key features of "Issues Tracker":
· Provides a single point of access to enter and control issues
· Real time access to the project stakeholders to enter issues.
· Real-time access to project team to review and react.
· Assign issues and track progress
· Prioritize and Categorize issues.
· Graphical analysis of issues
· Statistical analysis and reports
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