Service Desktop Pro description
Service Desktop Pro is a powerful integrated business and personal information management software

Service Desktop Pro is a powerful integrated business and personal information management software. It is basically aimed at IT service providers, freelancers, consultants, Web developers and software developers. It handles over 20 key business requirements including contact management, leads management, project management, billing management, document management, expense management, and customer service management.

Here are some key features of "Service Desktop Pro":

· Contact Management
· Clean, Spacious & Prominent User Interface.
· Manage Contact Details for both Individuals and Companies.
· Search & Print Contacts based on multiple search criteria.
· Automatically Resize Pictures while Adding them to Contacts.
· Add Contacts and Companies to your Team List.
· Group Search Results by Multiple Search Fields.
· Time & Activity Scheduling
· Schedule Appointments.
· Set Reminders on various Activities.
· Generate To-Do Lists for your Team Members.
· View Calendar on a Daily, Weekly & Monthly Basis.
· Attach Your Favourite Audio Files to Reminders.
· Set Reminders to recur at chosen Intervals.
· Search & Print Appointments & Reminders based on multiple search criteria.
· Leads Management
· Register Leads / Bids / Quotations from Online and Offline Sources.
· Search Leads / Bids based on multiple search criteria.
· Project Management
· Manage Project Types and Categories for quick access.
· Plan and Execute Multiple Projects and Tasks.
· Create Project Tasks.
· Allocate Projects / Tasks to Team Members.
· Manage Products and Deliverables.
· Generate Gantt Charts on projects.
· Search Projects & Tasks on multiple search criteria.
· Billing & Expenses Management
· Record Billable and Non-Billable Expenses.
· Raise Invoices on Projects / Clients.
· Record Invoice Payments and Receipts.
· Search Expenses, Invoices & Receipts on multiple search criteria
· Track Subscriptions & Favourite Resources
· Record Favourite Websites and Resources.
· Manage both Paid and Free Website Subscriptions / Login Information / Passwords.
· Set Reminders on Subscription Expiry.
· Manage Digital Documents & Notes
· Create / Attach Notes to various Activities.
· Manage your Digital Documents.
· Attach Documents to various Activities.
· Search Notes & Documents on multiple search criteria.
· Customer Service Management
· Record Bugs / Defects associated with Projects / Tasks.
· Record Project Installation details.
· Manage Project Change Requirements.
· Manage New and Additional Requirements.
· Powerful and Interactive Search options on all Activities.
· Manage Database Settings.
· Manage System Users and Access Rights.
· Generate Extensive Reports on various Activities.
· Backup and Restore Database.


Limitations:

· 15 days trial
· Nag screen