BCM Call Logger

BCM Call Logger is a simple-to-use application that can extract information from BCM telephone systems and put together reports. This data can be then exported to a database file compatible with Microsoft Access for closer inspection.

Setting up this tool doesn't take long. However, make sure that your computer has .NET Framework installed or it won't work. The interface is user-friendly, based on a wizard where the call logging app guides you every step of the way.

You can get started by putting together a new database in MDB format, which can be later opened to fill it with new data. Those interested in configuring advanced database settings can specify the custom connection string and connection type (OLEDB or ODB).

In the following wizard step, you can tell the app where you want it to save the log files. Next, you gain access to the main app window and check out the calls reported by BCM Call Logger, including quick stats with the total calls logged, files parsed, incoming and outgoing time.

It's possible to manually process files in the "Process Call Data" tab, as well as to set the preferred log file format (auto, Norstar All / CLID, Nostar Real Time, SL-1) and date format (auto, US, UK).

You can indicate the time period (all available dates, last month, within a specific time range) and call types (incoming only, outgoing only, both). There are four kinds of reports that can be built: overview, extension summary, line summary, and call detail.

All aspect considered, BCM Call Logger offers a simple solution and plenty of configuration settings to help you extract call logs from BCM telephone systems and save this information in databases.