Here are some key features of "NetSupport Manager Remote Control":

Environment:
· Browse, locate and connect to all systems across your LAN or WAN.
· Fully intergrated remote deployment utility.
· Connect over TCP/IP, IPX/SPX, NETBIOS, NETBEUI or HTTP protocols.
· Communicate over LAN, WAN, Internet, PSTN, ISDN, CAPI/TAPI, GSM, GPRS, 3G or Wireless connections.
· Support for 64 bit Intel and AMD processors.
· Communicate seamlessly between systems that are all located behind different firewalls using the included NetSupport Internet Gateway component.

Remote Control:
· Watch, Share or Control the screen, keyboard and mouse of a workstation irrespective of colour resolution, network protocol or operating system.
· Optimize the Remote Control colour quality when managing systems over very slow connections.
· Monitor the screens of all connected systems with real time thumbnails of each connected system. Mouse over a selected PC to Zoom your view.
· Scan multiple systems, Cycle through one or multiple workstations' displaying their screens on your control console.
· Show your screen, a selected Monitor or just a selected application to any number of connected computers for real-time instruction.
· Annotate your screen with a range of drawing tools during a Remote Control session or Show session.
· Full Text Chat and Messaging between two or multiple systems.
· Full Audio Chat during a Remote Control session.
· To both aid training and the effectiveness of support, a Whiteboard feature is also provided from within a chat session.

Support Tools:
· Gather a full Hardware and Software inventory from the client PC to aid in remote support.
· Gather details of all hotfixes installed on the client PC.
· View and Control Applications, Processes and services running on the client.
· Remotely edit the registry of a Remote system.
· Launch a local Command Prompt from the Remote System on your PC.
· Remotely Power On / Off, Log On/ Off or Reboot a client PC.
· Request Help - users can create help requests that can be direct to all or specific Control systems based on custom criteria.

Move Information:
· Transfer Files between the Control and Client computer, syncronise folders and more.
· File Distribution - Drag and drop files from the Control PC to any number of connected systems in a single action.
· Remotely launch applications on remote computers.
· Capture and redirect the remote computers Print Queue to the Control PC.
· Powerful Scripting and Scheduling suite to automate frequent tasks.

Flexibility:
· Seamless desktop integration with explorer allowing you to launch key functionality direct from your system without needing to first start NetSupport.
· Connect back to a known PC from any Web-browser using the Active-X based Control.

Security:
· Full data encryption options from 56bit DES to 256bit AES encryption.
· User acknowledgements and encrypted passwords.
· Security keys to make your copy of NetSupport unique and incompatible with other copies.
· Integrate directly with NT administration and authenticate connections directly.
· Active Directory Integration and AD templates provided for enterprise wide policy management.
· Profiled functionality allowing different features to be disabled depending on which User is attempting to connect to a selected PC.
· Full event and history logs including integration with OS event logs.

No Extra Cost:
· All features in NetSupport Manager are included as standard.
· Internet Gateway included as standard.
· NetSupport School - Instruction and Training suite provided F.O.C.

Requirements:

· 35 MB free disk space