What's new in Acronis Cyber Protect Home Office 27.3.1.41126

Mar 6, 2024
  • Introducing a groundbreaking technology featuring local caching, significantly accelerating incremental Cloud backups with an average 20% improvement compared to previous product versions.
  • Bug fixes and other improvements.

New in Acronis Cyber Protect Home Office 27.3.1.40173 (Jan 12, 2023)

  • What's new:
  • Added support for the Windows 11 September 2022 Update.
  • Bug fixes and other improvements.
  • Known issues and limitations:
  • [TI-172086] In the "Version chain" backup scheme, a differential backup is created instead of a full one on the second backup launch.
  • [TI-173652] No error message is displayed for the recovery of a USB drive backup from Acronis Cloud if the USB drive is disconnected in the process.
  • [TI-206001] Cannot quarantine malware files detected and blocked during a full antivirus scan on a mapped network drive.

New in Acronis Cyber Protect Home Office 2021 25.8.1.39216 (Apr 6, 2021)

  • Fixed issues:
  • TI-223654 The cleanup wizard doesn't show versions for the cloud replica.
  • TI-223544 Automatic login to the Web Restore doesn't work and requires manual entry of credentials.

New in Acronis Cyber Protect Home Office 2021 25.7.39184 (Mar 15, 2021)

  • What's new:
  • Bug fixes and other improvements.
  • Fixed issues:
  • Backup under Linux-based bootable media to the newly created folder fails until the media is restarted.
  • The backup of files and folders to the cloud does not restart automatically and cannot be started if the USB drive was ejected during the backup.
  • Acronis True Image installation hangs by 10 percent in a specific environment.
  • Cleanup settings are reset to defaults when trying to change this setting for cloud backup.
  • The settings for downloading protection updates are not restored after the protection pause ends.

New in Acronis Cyber Protect Home Office 2021 25.6.1.35860 (Jan 11, 2021)

  • Fixed the issue when a local privilege escalation was possible due to a
  • DLL hijacking vulnerability in multiple components. The issue was assigned
  • CVE-2020-35145, CVSS score 6.9 (medium severity).

New in Acronis Cyber Protect Home Office 2021 25.5.1.32010 (Oct 8, 2020)

  • Fixed issues:
  • TI-173921 Backup automatically starts after reboot when "Do not Backup on metered connection" is enabled.
  • TI-202235 Linux-based bootable media creates files with the wrong extension in Chinese locales.
  • TI-208584 The 'Proceed' button does not appear on the final step of the Mount Wizard if only one partition is selected.
  • TI-208721 USB drives cannot be ejected safely via the Windows tray icon (question)
  • TI-208852 Cleanup settings for disk backup are reverted to store no more than 1 version after each slice.
  • TI-209119 Active protection disables a session in several seconds after enabling it due to a specific set of configured exclusions.
  • SEC-2181 Local privilege escalation was possible due to a DLL injection vulnerability. The issue was assigned CVE-2020-10139, CVSS score 8.1 (high). We want to thank HackerOne researchers @adr, @mmg, @vanitas, @xnand for reporting this to us.
  • SEC-2196 Local privilege escalation was possible due to insecure folder permissions. The issue was assigned CVE-2020-10140, CVSS score 8.7 (high). We want to thank HackerOne researchers @adr, @mmg, @vanitas for reporting this to us.

New in Acronis Cyber Protect Home Office 2021 25.4.1.30290 (Aug 21, 2020)

  • Acronis True Image 2021 for Windows has become a cyber protection product with enhanced backup and protection capabilities:
  • .tibx archives can now be mounted, moved, renamed, and converted to the .vhd format.
  • Added an option to validate only the latest backup version to speed up the regular validation process.
  • Versions of backups to Acronis Cloud now can be cleaned up from the Acronis True Image console.
  • Backup replication to the Acronis Cloud now supports resuming, which helps save time for those with an unstable internet connection. In case of a connection issue, the replication of backups to the Acronis Cloud stops. When the connection is restored, the replication continues from the point where it stopped, to prevent duplication of the already replicated data.
  • The Web Restore page was redesigned to make the Anywhere Access to cloud data faster, more secure, and convenient.
  • To better protect our users, Acronis True Image has received additional security functionalities to shield data from any type of malware:
  • Enhancements to our real-time protection can block not only ransomware, but other types of malware, too.
  • The on-demand antivirus scans can search at-risk file types, or your entire system, for viruses.
  • Web filtering protects you from malicious websites.
  • Zoom, Microsoft Teams, and WebEx meetings are protected from intrusion and theft of personal information.
  • We also decided to add a security bulletin to the release notes, to make sure we are totally transparent:
  • [SEC-1766] Local privilege escalation was possible due to improper soft link handling. The issue was assigned CVE-2020-9451, CVSS score 5.9 (medium). We want to thank HackerOne researcher @mjoensen for reporting this to us.
  • [SEC-1767] Possible denial of service due to insecure folder permissions. The issue was assigned CVE-2020-9452, CVSS score 4.2 (medium). We want to thank HackerOne researcher @mjoensen for reporting this to us.
  • [SEC-2071] Local privilege escalation was possible due to insecure folder permissions. The issue was assigned CVE-2020-15496, CVSS score 6.4 (medium). We want to thank HackerOne researcher @theevilbit for reporting this to us.
  • [SEC-2072] Local privilege escalation was possible due to an insecure service configuration. The issue was assigned CVE-2020-15495, CVSS score 6.0 (medium).

New in Acronis Cyber Protect Home Office 2020 24.6.1.25700 (Apr 13, 2020)

  • What's new:
  • Bug fixes and other improvements
  • Fixed issues:
  • Log in to the account fails if the computer lacks the respective SSL certificate.
  • Acronis Active Protection does not turn on if its configuration file is damaged.
  • Known issues and limitations of this version:
  • Acronis True Image 2020 introduces a new technology for disk-level backup. The technology is still being improved, so you might encounter the following limitations:
  • TI-169821 Backup conversion to VHD format is not present for the new backup format, *.tibx.
  • TI-171553 Moving backups by using the Acronis True Image console is not available for the new backup format, *.tibx.
  • TI-169548 Renaming local backups is not supported for the new backup format, *.tibx.
  • TI-172340 The backup mounting option is not supported for the new backup format, *.tibx.
  • TI-172086 After the second launch of a local disk backup with the "Version chain" scheme, Acronis True Image creates a differential backup instead of a full backup.

New in Acronis Cyber Protect Home Office 2020 24.5.1.22510 (Mar 13, 2020)

  • Fixes:
  • File level backup to Acronis cloud fails with the error 'Acronis Cloud is full'.
  • Automatic cleanup doesn't work for sector-by-sector backups to local destinations.
  • Cloud cleanup settings revert to their initial configuration if they were changed
  • after several incremental slices.

New in Acronis Cyber Protect Home Office 2020 24.4.1.22510 (Nov 21, 2019)

  • What's new:
  • Added support for the Windows 10 November 2019 Update
  • Bug fixes and other improvements
  • Fixed issues:
  • TI-179331 The progress bar does not indicate the actual progress when files and folders backup to Acronis Cloud is performed.
  • TI-180219 Backup options settings are reset to default when the backup plan is edited in Family Dashboard.
  • TI-179839 The "Not enough memory resources" error occurs when copying Office 365 files from a backup folder open in Windows Explorer.
  • TI-176962 File level backup to Acronis cloud fails with the error "Acronis Cloud is full."
  • TI-178135 Automatic cleanup does not work for sector-by-sector backups to local destinations.
  • TI-180615 Cloud cleanup settings are reverted to their initial configuration if they were changed after doing several incremental slices.
  • TI-178639 Backup fails with the error "Plug in the external drive containing the files of this backup" if the destination drive is already connected before you start the backup operation.
  • TI-174833 The "No volsnap driver found" error occurs during a backup operation even though the volsnap driver is present.

New in Acronis Cyber Protect Home Office 2020 24.4.1.21400 (Sep 24, 2019)

  • What's new:
  • Added support for the Windows 10 September 2019 Update
  • Bug fixes and other improvements
  • Fixed issues:
  • TI-173951 Login to Acronis True Image fails if the "Go Daddy" certificate's chain on the machine is incomplete.
  • TI-168095 Cloud Entire PC backups are empty if browsed from mobile applications.
  • TI-174833 Disk backup fails with the error "No Volsnap driver was found."
  • TI-173964 The "Unable to copy the product files" error appears during Acronis Survival Kit creation to USB flash drives formatted to GPT.
  • TI-174635 Backup to Acronis Cloud fails with the error "Acronis Cloud is full."
  • TI-173934 Disk-level backup to an external drive fails with the error "Invalid access to memory location."

New in Acronis Cyber Protect Home Office 2020 24.3.1.20600 (Aug 20, 2019)

  • What's New:
  • Effective cyber protection needs to evolve based on how we use and access data, and what the latest cyberthreats are. That’s why Acronis True Image 2020 includes 100+ enhancements, including these great new features.
  • Dual Protection:
  • Experts agree that the 3-2-1 backup strategy is the most effective approach to data protection. Now Acronis makes the process easy and efficient by replicating local backups in the cloud automatically so you always have an off-site copy available for recovery. Once you’ve successfully completed the first backup, the backup and replication occur simultaneously.
  • Tray Notification Center:
  • Safeguarding data requires you stay informed about your system, your files, and your protection. With Acronis True Image 2020, you can get messages pushed to your desktop tray that allow you to easily monitor the status of your backups, receive timely tips on how to enhance your protection, and quickly respond to any issues.
  • Other New Features:
  • Back Up on Selected Wi-Fi:
  • Where you back up should be your choice. Now you can easily avoid the metered connections and unsecure public networks that put your data at risk by selecting the Wi-Fi networks you use to back up your data – keeping your uploads secure.
  • Custom Power Management:
  • Backups are great, but creating them uses electricity. Manage your backups so they don’t drain the battery, ensuring your laptop will run when you need it. You can set a minimum power level for backups, or completely block backups on battery power.
  • Power Nap Backups:
  • How efficient would it be if you could get tasks done while you were asleep? Mac users come close now that they can choose to back up their machine’s data when it enters Power Nap mode. Not only will your Mac’s data be updated during its Power Nap, your backups will capture those changes too.
  • Enhancement Highlights:
  • Cloud Restores:
  • Restoring from the cloud should be just as easy and efficient as backing up. Now it is. We’ve enhanced the underlying backup technology to deliver a better overall performance of our already fast cloud restores, resulting in an even faster, more reliable and more stable cloud restore experience.
  • Enriched Anti-Ransomware:
  • As cyberthreats continue to evolve, we constantly enhance Acronis Active Protection to stay ahead of them. Our new machine learning models make it more effective, and the latest version now stops illicit service termination attacks. You will be informed of the reason a particular process is being monitored or blocked as malicious.
  • Enhanced Backup Technology:
  • To retain control over their data, users need easy, efficient access to their backed up content. Our new backup format delivers a better overall performance, enabling faster browsing of cloud backups, improved backup / recovery speeds and data deduplication.
  • Mac Restores:
  • Restore your data to a new Mac machine more easily, even if it is spread across APFS volumes on your current system. It’s a much more efficient way to migrate your APFS volumes.

New in Acronis Cyber Protect Home Office 2019 23.2.1 Build 13660 (Aug 21, 2018)

  • New! Cleaning up backup versions manually:
  • Take even greater control over your local backups in order to better manage your disk spaceOur new backup cleanup utility allows you to free up space by manually selecting unnecessary versions of your backupsKeep what you need, wipe what you don’t.
  • New! Acronis Survival Kit:
  • To recover your computer in case of a failure, you need to have two crucial components—a backup of your system disk and a bootable rescue mediaAcronis Survival Kit is an external hard disk drive that contains both components so that you can have a single device that has everything that you need to recover your computerTo create an Acronis Survival Kit you can use any external hard disk drive larger than 32 GBPlease note that external flash drives are not supported.
  • New! Active Protection for NAS devices and network shares:
  • Acronis Active Protection, our industry-leading defense against ransomware, can now protect network shares and NAS devices.
  • New! Enhanced scheduling flexibility:
  • We are making scheduling easier with the new option that allows starting backups whenever an external drive is connectedConfigure a new backup plan, activate the option, and your backup will start automatically each time you attach the designated USB drive to your PC.
  • Improved Cloud backup:
  • Acronis’ new technology for backing up files to the cloud increases the backup speedThat means the independently proven fastest cloud backup is even better, delivering secure, off-site storage that encrypts your data to ensure your digital privacy.
  • Improved OneDrive backup technology:
  • Acronis True Image 2019 can now back up the OneDrive files that are physically present on your PCPlease make sure that the option "Save space and download files as you use them" is disabled in the Microsoft OneDrive settings, to ensure Acronis True Image consistently backs up your files.
  • Improved WinPE Media Builder:
  • In Acronis True Image 2019 WinPE media received two important improvements:
  • The ability to add drivers to WinPE media
  • Acronis WinPE media detects network adapters and you can configure network settings to recover using either a Wi-Fi or Ethernet connection

New in Acronis Cyber Protect Home Office 2018 22.5.1 Build 12510 (Jun 20, 2018)

  • What's new:
  • OneDrive folder was added to default backup exclusions.
  • Fixed issues:
  • Backup to a DVD disk fails, if the 'Validate backup when it is created' option is activated.
  • In bootable media environment disk restore from a backup split into several DVDs freezes at the 'Recovering partition structure' step.
  • When adding the first part of a backup split into several DVDs, the error 'Failed to add the backup to the backup list. The backup may be locked or corrupted.' appears.
  • Bootable media does not boot from a DVD if it was placed on this DVD during a backup with the 'Place Acronis True Image on media' option activated.
  • Known issues:
  • [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
  • [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
  • [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
  • [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
  • [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
  • [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

New in Acronis Cyber Protect Home Office 2018 22.5.1 Build 11530 (Apr 10, 2018)

  • Fixed issues:
  • An unclear error message is displayed while backing up to the cloud: 'FES request failed.'
  • The product is locked and the 'Subscription expired' lock screen appears for users with an active subscription license, if the license conflict was not resolved at the account management web page.
  • The 'Expired subscription' lock screen is shown to the users with an active subscription if they could not sign in to the account for 30 days.
  • The product activation fails if the installed BIOS firmware does not support BIOS ID requests.
  • The product subscription is shown as Trial after the product upgrade from version 2017 to 2018.
  • A system report generated from the application hangs if the C:ProgramDataAcronis folder contains a file.
  • A mapped network drive does not work under WinPE-based bootable media.
  • Backup to CD or DVD fails with the error 'Cannot open the backup.'
  • After cleaning up old backup versions on the Acronis Cloud web application, the storage space is not freed up.

New in Acronis Cyber Protect Home Office 2018 22.5.1 Build 10640 (Dec 22, 2017)

  • Fixed issues:
  • Unable t select a backup destinatin, the "Select destinatin" text is nt clickable.
  • After the update frm build 9850 t build 10410, the entries n the Activity tab are nt shwn if the number f the entries was quite large.
  • If the prduct was activated ffline with a perpetual license, it demands reactivatin when an Internet cnnectin is enabled.
  • Under a WinPE media, the data cannt be recvered frm a backup lcated n an NAS, the errr "Acrnis True Image backup file is crrupted" appears.
  • Backup stps after clicking "Back up nw" if the setting "D nt back up n battery" is turned n and the pwer crd is unplugged.
  • In the ntificatin area, the Acrnis Active Prtectin icn is shwn as unavailable after the update frm build 9207 t build 9660.

New in Acronis Cyber Protect Home Office 2018 22.4.1 Build 10410 (Nov 23, 2017)

  • What's new:
  • Wi-Fi support in WinPE media.
  • Information about recovery operations was added to the Activity tab.
  • Improved the statistics diagram on the Backup tab.
  • A link to the Online Dashboard was added to the Account tab.
  • In-product notifications about license conflicts were implemented.
  • Reworked error messages for the cases when a backup destination is not available.
  • A new calendar-based retention policy for nonstop backups to the cloud.
  • The ability to re-scan a QR code to reconnect mobile devices to a computer.
  • A new default setting to prevent a computer from sleeping during mobile backup.
  • Issue fixes and other improvements.
  • Fixed issues:
  • Old cloud backup versions are not deleted if the retention rules are set up by version age.
  • Acronis True Image does not start when you click 'Open settings' in the notification area icon menu.
  • Incorrect local archive size calculation in the console.
  • An incremental Instagram backup fails with the 'Error from Archive Server' error if the previous backup was canceled.
  • On Windows 10 Fall Creators Update, an empty recovery screen is shown during the second recovery attempt of a password-protected backup.
  • Windows Fast StartUp becomes disabled after the Acronis True Image installation.
  • A Hyper-V virtual machine cannot be updated when Acronis Active Protection is turned off.
  • The error 'Failed to add the backup to the backup list. The backup may be locked or corrupted.' appears while adding a backup located on a DVD.
  • The 'Unable to format media' error is displayed when trying to create a Linux-based bootable media on a 64 GB USB flash drive formatted to exFAT.
  • When configuring partition recovery, the changed partition properties in the 'Manage partition' dialog are not saved.
  • Known issues:
  • [TI-120886] Under WinPE-based media, the error 'Acronis True Image backup file is corrupted' appears when attempting to recover data from a backup located on a Linux network share.
  • [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
  • [TI-112797] A backup stops after clicking 'Back up now' if the setting 'Do not back up on battery' is turned on and the power adapter is unplugged.
  • [TI-117123] The Acronis Active Protection notification area icon is shown as unavailable after the product update from build 9207 to build 9660.
  • [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
  • [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
  • [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
  • [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
  • [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

New in Acronis Cyber Protect Home Office 2018 22.4.1 Build 9850 (Oct 18, 2017)

  • Fixed issues:
  • [TI-115677] After updating Acronis True Image from build 9207 to build 9660, the subscription activation is lost and shown as Trial.
  • [TI-117520] Active Protection is turned off when an empty card reader is connected to the computer.

New in Acronis Cyber Protect Home Office 2018 22.4 Build 9660 (Sep 28, 2017)

  • What's new:
  • Support for Windows 10 Fall Creators Update
  • Machine learning for the Active Protection feature
  • Issue fixes and other improvements
  • Fixed issues:
  • [TI-108961] Under bootable media, when SMB1 protocol is switched off, connection to a Windows share hangs.
  • [TI-113226] Media Builder crashes after reconnecting a USB drive while creating a bootable media.
  • [TI-112907] The Active Protection notification hangs when overlaid by the system report icon.
  • [TI-112771] Infinite loading in the Account tab after starting the trial mode, if Active Protection is turned on.
  • [TI-112530] The Media Builder window does not fit the screen if scaling is set to 150 percent.
  • [TI-112218] The information message about stopped recovery is absent if the recovery is from a backup located in the 'Others' section of the backup list.
  • [TI-112095] Queued backups become canceled if the charge cord was unplugged when the "Do not back up when working on battery power" option is turned on.
  • [TI-111324] On the Activity tab, some failed backups have no time stamp of failure.
  • [TI-109785] Nonstop Backup creates a snapshot when no changes have been made to the protected data.
  • [TI-105796] On some laptops, the message "Network configuration parameters are not valid" appears when trying to connect to a Wi-Fi network under Linux-based bootable media.
  • [TI-92030] The "Unable to format media" error appears while creating bootable media on a 64 GB USB flash drive formatted to exFAT.
  • Known issues:
  • [TI-114893] When cloning a disk, the value of required space on the destination disk is calculated incorrectly if you use the file exclusion feature.
  • [TI-113732] The number of backup versions is incorrect when backing up to Acronis Secure Zone with custom backup scheme based on the full backup method.
  • [TI-112316] In some cases, the "An error occurred either during connection or on the server. Check your internet connection..." message appears after clicking the Recovery button.

New in Acronis Cyber Protect Home Office 2018 22.3 Build 9202 (Aug 23, 2017)

  • New! Backup Statistics and Activity graphically represents content of a backup, provides statistics for backed-up file categories, such as documents, photos, videos, music, and others. Backup activity streams allow you to track history of backup operations starting from a backup creation, the operation statuses, and to analyze the statistics for successfully backed-up data.
  • Improved Media Builder to create WinPE media by using Windows Recovery Environment without downloading the additional component—Windows ADK or Windows AIK (up to 6 GB). You can customize your media in Advanced mode, or use the predetermined settings of Simple mode.
  • New! Active Protection Dashboard monitors how many potentially risky processes have been flagged, and the number of files duplicated in cache to protect them from the risky processes. The dashboard provides statistics for blocked, trusted processes and allows you to manage a permission list so your trusted applications could run as normal.
  • Improved Active Protection compatibility with Windows Defender and other third-party antivirus software.
  • Improved Clone disk utility—You can clone disk on an active Windows system without having to use bootable media. By using the volume shadow copy service (VSS), Acronis True Image allows you to create a snapshot of the active partition and boot from the new disk.
  • New! Conversion to Virtual Machine—Convert Acronis backup files to the Microsoft Virtual Hard Drive format to ensure the system will boot starting a virtual machine with Hyper-V. You can also mount a .vhd(x) file as a virtual hard drive.
  • New! Faster file and system recovery with the enabled WAN optimization option that increases download speed from Acronis Cloud data centers.
  • New! Faster Incremental Backup for disk and partition backups with Acronis Changed Block Tracker (CBT). The Volume Tracker reduces the amount of time taken to perform incremental or differential images by monitoring the changes to an image in real-time mode.
  • New! Laptop power setting allows you to pause backup while working on battery to save the battery power. The paused backups will continue automatically after connecting power adapter.
  • Usability and other improvements:
  • Mobile devices are available in the backup source list.
  • Access to backup shortcut menu with right-click.
  • Progress bar was updated with application window blurring.
  • Fixed issue with the search dialog that did not provide functionality of recovering several files from different backup versions.
  • Fixed issue with possibility to move a backup from a password-protected network to a local drive or to another share.

New in Acronis Cyber Protect Home Office 2018 22.1 Build 9117 Beta (Jun 30, 2017)

  • New! Backup Statistics and Activity:
  • Graphically represents content of a backup, provides statistics for backed-up ?le categories, such as documents, photos, videos, music, and others. Backup activity streams allow you to track history of backup operations starting from a backup creation, the operation statuses, and to analyze the statistics for successfully backed-up data.
  • Improved Media Builder:
  • To create WinPE media by using Windows Recovery Environment without downloading the additional component—Windows ADK or Windows AIK (up to 6 GB). You can customize your media in Advanced mode, or use the predetermined settings of Simple mode.
  • New! Active Protection Dashboard:
  • monitors how many potentially risky processes have been flagged, and the number of files duplicated in cache to protect them from the risky processes. The dashboard provides statistics for blocked, trusted processes and allows you to manage a permission list so your trusted applications could run as normal.
  • Improved Active Protection:
  • Compatibility with Windows Defender and other third-party antivirus software.
  • Improved Clone disk utility:
  • You can clone disk on an active Windows system without having to use bootable media. By using the volume shadow copy service (VSS), Acronis True Image allows you to create a snapshot of the active partition and boot from the new disk.
  • New! Conversion to Virtual Machine:
  • Convert Acronis backup files to the Microsoft Virtual Hard Drive format to ensure the system will boot starting a virtual machine with Hyper-V. You can also mount a .vhd(x) file as a virtual hard drive.
  • Faster file and system recovery with the enabled WAN optimization:
  • Option that increases download speed from Acronis Cloud data centers.
  • New! Faster Incremental Backup:
  • For disk and partition backups with Acronis Changed Block Tracker (CBT). The Volume Tracker reduces the amount of time taken to perform incremental or differential images by monitoring the changes to an image in real-time mode
  • New! Laptop power setting:
  • Allows you to pause backup while working on battery to save the battery power. The paused backups will continue automatically after connecting power adapter.
  • Usability and other improvements:
  • Mobile devices are available in the backup source list.
  • Access to backup shortcut menu with right-click.
  • Progress bar was updated with application window blurring.
  • Fixed issue with the search dialog that did not provide functionality of recovering several files from difeerent backup versions.
  • Fixed issue with possibility to move a backup from a password-protected network to a local drive or to another share.

New in Acronis Cyber Protect Home Office 2017 21.0 Build 6209 New Generation (Jun 23, 2017)

  • Security update release

New in Acronis Cyber Protect Home Office 2017 21.0 Build 6206 New Generation (Apr 11, 2017)

  • Fixed issues related to Acronis Active Protection:
  • Acronis Active Protection blocks Acronis Access installation and operation.
  • In the Windows notification area, Acronis Active Protection notification is incorrectly scaled.
  • Backups can be manually deleted in Windows Explorer when Active Protection is turned on.
  • Improved support of CD drives in Acronis Active Protection.
  • Acronis Active Protection blocks access for the Google Chrome browser to Acronis True Image registry keys.
  • Acronis Active Protection blocks access for GifCam to Acronis True Image registry keys.
  • Issue with artifacts on the Acronis Active Protection recovery screen.
  • Acronis Active Protection caused issues with printing to .pdf files in Adobe Acrobat Reader and other PDF-reading software.
  • Acronis Active Protection compatibility issues with antivirus software (McAfee LiveSafe, Trend Micro Internet Security, Avast Internet Security).
  • Acronis Active Protection caused delays in .pdf files printing on some Brother printers.
  • Acronis Active Protection detected the Facebook application as possible ransomware.
  • Problems with connecting to the Acronis Active Protection service after using the Try&Decide tool.
  • Acronis Active Protection compatibility issues with Acronis Drive Monitor.
  • Acronis Active Protection compatibility issues with Parallels Access.
  • Acronis Active Protection impacts Microsoft Visual Studio Community 2015 performance.
  • Acronis Active Protection impacts eM Client performance.
  • Acronis Active Protection detects the Brother Control Center utility as possible ransomware.
  • In the Acronis Active Protection notification window, the source folder is shown instead of the target folder.
  • Digitally signed processes are considered as critical system processes in the permission list.
  • Excessive messages in the Acronis Active Protection and Acronis Drive logs.
  • Fixed other issues:
  • Windows Disk Cleanup manager cannot empty a Recycle Bin containing *.tib files.
  • Acronis True Image crashes during local file backup stop or fails because of insufficient storage space.
  • Wrong license is used in the offline mode.
  • File and disk incremental backup performance needs to be improved.
  • Acronis Secure Zone is not accessible in File Explorer after the update from Acronis True Image 2017 Update 2 to Acronis True Image 2017 New Generation.
  • Backup is corrupted after moving from Acronis Secure Zone to a local disk.
  • Search does not work in backups located on Acronis Secure Zone.
  • Recovery from an encrypted incremental backup located on a network share fails.
  • A backup cannot be moved from an NAS to a local disk or another network share.
  • Acronis True Image crashes after unselecting folders on a network share that were previously selected to back up.
  • Processes with valid digital certificates were considered as critical system processes in the permission list.

New in Acronis Cyber Protect Home Office 2017 21.0 Build 6116 (Feb 2, 2017)

  • Acronis Active Protection (available with the Premium subscription only, on Windows only):
  • Advanced, active protection against data loss to ransomware. Ensures constant data availability, even when faced with a ransomware attack.
  • Acronis Notary (available with the Premium subscription only):
  • Acronis Notary technology leverages Blockchain technology from our partner Ethereum to generate a unique certificate so that days, months, or even years from now you can be assured that a file is identical to the one originally backed up.
  • Local Mobile Backup:
  • In addition to mobile-to-cloud backup and cloud browsing of content, you can wirelessly back up mobile devices directly to a local Windows or Mac computer.
  • View content of a mobile backup:
  • On Windows and Mac computers you can then browse mobile content including photos, videos, messages, and contacts — no cloud required.
  • Acronis ASign (available with the Premium subscription only):
  • Do you want to have one or more people electronically sign a document you have backed up? Use Acronis ASign to request an electronic signature. Digitally capture the signature, record an immutable record of it, and generate a unique certificate that can later authenticate the signature as real.
  • Encryption for Mobile and Facebook backups:
  • All mobile and Facebook backups are encrypted in transit and in storage, whether to local computers or the cloud.
  • Recovery from Facebook backup will be supported:
  • Facebook backups can now be recovered directly to the same or to a different Facebook account including photos, videos, albums, and timeline.
  • Other improvements:
  • Single sign-in to Online Dashboard and the Acronis Cloud web application.
  • Download of Facebook and mobile data as .zip files.
  • Browsing cloud backups in the Acronis True Image application.
  • Backup deletion right from a mobile device, new informative progress bar, and video playback from the app.

New in Acronis Cyber Protect Home Office 2017 20.0 Build 5534 (Aug 23, 2016)

  • INCREMENTAL FACEBOOK BACKUP (available via Online Dashboard):
  • Don’t let accidental deletion or social network errors erase your memories and photos. Automatically back up Facebook.
  • MANAGE BACKUP PLANS REMOTELY (available via Online Dashboard):
  • Configure backups and review the status of any computer or mobile device regardless of location. Great for protecting family or home-office data.
  • EASIER BACKUP NOTIFICATION (available via Online Dashboard):
  • Email notifications reduce uncertainty and provide confidence about your backup status – even if you walk away from your computer.
  • PERSONAL ARCHIVES ARE NOW AVAILABLE ON ANY STORAGE DEVICE OF YOUR CHOICE:
  • Free-up disk space by moving large or old files from your PC or Mac to an external USB hard drive, a USB flash drive, an NAS, a network share, or Acronis Cloud. Access the archives by using File Explorer or Finder or a web browser.
  • Added in this version:
  • Many stability fixes.
  • Ability to rename archives that are stored locally.
  • Ability to remove an archive from the list or delete the entire archive, including the archived data.
  • Ability to search files on Acronis Archive drive (via File Explorer or Finder).
  • Support for network shares and network-attached storages.
  • ENCRYPTION FOR PERSONAL ARCHIVES:
  • You can now protect your archives by using 256-bit AES encryption.
  • IMPORTANT: Note that Acronis True Image will not encrypt any existing archives. You can encrypt new archives, before archiving them. If you already have an unencrypted cloud archive, you will need to download the contents of the archive, encrypt the archive, and then archive it again.
  • BACKUP COMMENTS:
  • Backup comments are now visible on the main backup pane in Acronis True Image for Windows. This feature allows you to easily add and view comments to the backup. Backup comments may help you to find the necessary backup later.
  • SEARCH:
  • You can now search inside local backups to find particular files.
  • NEW FOR MOBILE BACKUP:
  • You can now wirelessly back up your smartphone or tablet to your computer. You need to have the latest version of Acronis True Image on your Windows PC and and the latest version of Acronis True Image app installed on your mobile device.
  • Added in this version:
  • Significant improvement to Mobile backup features stability.
  • ENHANCED NAS SUPPORT:
  • Many Acronis True Image users prefer to store their backups on a Network-Attached Storage (NAS). In Acronis True Image 2017, we re-built NAS support from the bottom up and worked on user experience. For example, your NAS is now detected automatically! In this version, NAS stability has been improved.
  • MODERNIZED USER INTERFACE:
  • Acronis True Image 2017 has the modernized look and feel of the user interface on Windows and Mac OS X.
  • The ability to sort the backup list is now available.
  • The new Settings tab allows users to set the interface language and other application-specific options (available on Windows only).
  • User interface of the Sync feature has been refreshed. It is now possible to select the type of the first synchronization (available on Windows only).
  • The Tools and Help tabs have been redesigned (available on Windows only).
  • The Dashboard tab has been redesigned.
  • OTHER IMPROVEMENTS:
  • Added the ability to create disk- and file-level backups from Windows File Explorer directly.
  • Improved reconnecting behavior for online backups when Acronis Cloud is not available.
  • Increased number of stored backup versions for Acronis True Image for Mac (now up to 20 versions).
  • Compression level and encryption method are now visible while editing an existing backup (available on Windows only).
  • The application now works correctly if a drive letter changes (available on Windows only).
  • The default sync can now be removed (available on Windows only).
  • The user interface of the Web Account has been refreshed.

New in Acronis Cyber Protect Home Office 2017 20.0 Build 3070 Beta 2 (Aug 15, 2016)

  • Fixed issues:
  • Issues with adding an existing backup located on a Network-Attached Storage (NAS) to the list of backups
  • Issues with backing up a network folder to an NAS
  • Remaining backup time and amount of data to back up appear with a significant delay during the incremental backups
  • Error occurs while opening the archived network folder from the Acronis Archive virtual drive
  • Character encoding issues while browsing contents of folders located on an NAS under bootable media
  • Issues with creating password-protected backup on a password-protected NAS
  • Issues with restoring backup of an Entire PC from a network share
  • Issues with creating local backup to PC of folders on mobile device named "backups"
  • Application occasionally crashes when selecting an encrypted Cloud archive on the Acronis Archive drive

New in Acronis Cyber Protect Home Office 2016 19.0 Build 6569 (Apr 28, 2016)

  • What's New:
  • Switching between UI elements has been accelerated and improved.
  • NVMe drives and eMMC drives are supported in both the normal and standalone (bootable media) versions of Acronis True Image.
  • Different issue fixes, increased stability, and performance improvements.

New in Acronis Cyber Protect Home Office 2016 19.0 Build 6559 (Apr 19, 2016)

  • What’s new:
  • Full support for high-DPI screens.
  • The "Do not show again" option has been added to the product notifications in the Windows taskbar notification area.
  • Improved design and usability of the product notifications in the Windows taskbar notification area.
  • Custom text labels in the subject of the email notification messages that simplify monitoring backup statuses.
  • Timing of the product notifications has been coordinated.
  • An option to limit the upload speed when you back up data to Acronis Cloud.
  • Acronis Media Add-on has been included in the product installer.
  • An option to force a computer shutdown while a backup is in progress.
  • Fixed issues:
  • Acronis True Image 2016 disables Windows 10 fast startup
  • The message about terminating current operations prevents a computer from shutdown
  • Under bootable media, Acronis True Image 2016 (build 6027) doesn't see the internal disk on Microsoft Surface 3 and Microsoft Surface 4
  • The error "Cannot create a database" appears when starting Acronis True Image 2016
  • The default subject of email notification messages is changed to the computer name
  • A disk cloning operation fails, and the computer boots directly to Windows
  • The default sync was deleted after the product update from Hotfix 3 (build 5634) to Update 1 (build 6027)
  • Only the first custom backup scheme is saved correctly
  • The current Try&Decide changes are discarded after you select to keep them when the computer restarts
  • A P2P sync fails when you join this sync on the second computer

New in Acronis Cyber Protect Home Office 2016 19.0 Build 6027 (Dec 2, 2015)

  • Multiple improvements in data archiving:
  • Support of files larger than 4 GB
  • Support for archives with more than 100,000 files
  • Custom selection of the Acronis Cloud data centers
  • Improved user experience
  • Issue fixes
  • Improved usability of the backup list:
  • The backups created on the current computer are now separated from the ones created on other computers. Additionally, you can now manually change the list width.
  • Multiple improvements in both backup and archiving progress behavior:
  • Indication of the data upload speed for online backups.
  • Improved status indication of different backup stages.
  • Estimated time is shown for the archiving progress.
  • Fixed issues:
  • Multiple issues while signing in to an Acronis account.
  • Occasional issues with performance of the user interface.
  • A newly created backup is not in focus.
  • The default file sync disappears after the application update.
  • The error "Unable to create a database" appears on the application start.
  • The error "LoadLibrary failed with error 1114..." appears on Windows 10.
  • The backed up devices do not appear on Online Dashboard.

New in Acronis Cyber Protect Home Office 2016 19.0 Build 5628 (Sep 22, 2015)

  • Fixed issues:
  • Issues while upgrading from Acronis True Image 2015, build 6613
  • Operating system does not start after creating Acronis Secure Zone
  • Acronis True Image freezes if a backup name contains special symbols
  • Windows Explorer does not restart during Acronis True Image updating
  • A number of localization issues

New in Acronis Cyber Protect Home Office 2016 19.0 Build 5576 (Aug 30, 2015)

  • Fixed issues:
  • Optimized data analysis for Archiving
  • Fixed 'Unable to create volume snapshot' error
  • Stabilized functionality of the Acronis Archive mounted drive
  • Fixed inclusion of mobile backups in the Acronis True Image desktop application
  • Fixed issues in email backup support
  • Fixed issues with activation, when using Upgrade Serial Number
  • Fixed translation-related issues
  • Improved support for large files in Archiving
  • Fixed doubling backups in Acronis Cloud

New in Acronis Cyber Protect Home Office 2016 19.0 Build 5518 (Aug 17, 2015)

  • Archiving. Free up disk space by smart archiving large or rarely used files to Acronis Cloud.
  • Online Dashboard. Protect multiple computers and mobile devices for yourself and your family, by using an online dashboard.
  • Mobile Backup. Back up your pictures, videos, contacts, and events from iPhones, iPads, Android smartphones and tablets, and Windows tablets, and transfer them to other devices. Back up Android Messages too!
  • Optimized Performance. Both local and online backups are now faster. Save time with the industry’s fastest online backup and recovery – up to 50 percent faster than the competition.
  • Windows 10 Support. Optimized for the best Windows 10 experience.
  • Improved Backup Experience. Our team has been focused on delivering various improvements for your backup experience: redesigned and simplified backup creation and editing, easy backup naming, enhanced accessibility, improved keyboard support, and much more.
  • Multilingual Application. Easily change the language of your Acronis True Image.
  • Try&Decide is Back! Improved Try&Decide is available again. The Try&Decide feature allows you to create a secure, controlled, and temporary workspace on your computer without requiring you to install special virtualization software. Safely try new software, surf untrusted websites, or open suspicious files.
  • Multilingual boot media
  • Improved image recovery dialog
  • Improved "Too many activations" wizard
  • Bitlocker-encrypted partitions can now be backed up to Acronis Cloud
  • New login mechanism

New in Acronis Cyber Protect Home Office 2016 19.0 Build 5037 (Aug 17, 2015)

  • List of fixed issues:
  • Unable to create volume snapshot’ error
  • Issues with updates
  • Issues with starting and saving Nonstop backups
  • Truncated texts in GUI
  • Recovery Partition is detected as unnamed partition in Disks and partitions backup source
  • Impossible to reconfigure Entire PC backup added to list by clicking on "Source" icon

New in Acronis Cyber Protect Home Office 2015 18.0 Build 6055 (Oct 22, 2014)

  • Main enhancements and optimizations:
  • Issues with the product installation were resolved.
  • Preparing for a backup operation is now faster.
  • All Acronis True Image tools are available now in the Tools menu.
  • Upgrade to Acronis True Image 2015 3 computers or Acronis True Image 2015 Unlimited is now available from the product interface.
  • List of fixed issues:
  • Serial numbers for Acronis True Image 2014 OEM are not accepted for the product upgrade.
  • An encrypted backup to Acronis Cloud fails, and the "Decompression error" message is displayed.
  • Universal Boot Media Builder (b38938) fails to create a bootable media with the Acronis True Image 2014 components.
  • The Download button for Acronis Universal Restore leads to the wrong page.
  • The progress bar indicates the backup process for each selected drive separately.
  • Many Acronis True Image installations are canceled by users because of locked files.
  • The Recover PC button is enabled in case the backup process has stopped.
  • The folder tree is too narrow to select files to back up.
  • User Interface becomes not responsive.
  • User Interface freezes or works with significant delay.
  • User Interface works slowly.
  • Sometimes Acronis True Image fails to open a backup. Problem with automatic backup version consolidation.
  • Several "Trueimage.exe" processes appear on the computer.
  • Scrollbar in file/folder selection window does not work.
  • Serial numbers of Acronis True Image 11 or older are not accepted for the product upgrade.

New in Acronis Cyber Protect Home Office 2014 17.0 Build 6688 (Aug 21, 2014)

  • What's new:
  • Acronis Universal Restore is available as a separate ISO file under user account.
  • List of fixed issues:
  • [TIMMXV-108] Online backup stops responding while reconnecting to Acronis Cloud.
  • [ATIHXOXIV-3527] The SyncAgent service fails to download file from Acronis Cloud. The error is "Invalid usage".
  • [ATIHXOXIV-3897] Clicking "Download User's Guide" downloads an old User's Guide.
  • [ATIHXOXIV-3899] Nothing is uploaded to the beta_report server due to certification changes.
  • [ATIHXOXIV-3576] After a network connection is lost, the Reconnecting... state lasts for an hour, and the backup fails.
  • [TIMMXV-1441] The links to contact support are outdated.

New in Acronis Cyber Protect Home Office 2015 18.0 Build 1305 Beta (Jul 25, 2014)

  • Completely new User Interface. Now process of creating backup is extremely simple and intuitive.
  • Entire PC backup and restore. Now you can select your machine for backup with one click only. Same for recovery: you can just select created Entire PC backup and restore it - it should happen in one click!
  • New media builder. Now we have a joint media builder for both Acronis Rescue media and WinPE media.
  • Synchronisation, Non Stop backup, Mail backup, ZIP backup, and Tools and Utilities are not available in beta version.

New in Acronis Cyber Protect Home Office 2014 17.0 Build 6673 (Feb 18, 2014)

  • New:
  • Acronis Customer Experience Program is turned on by default.
  • List of fixed issues:
  • [TIMMXV-108] Online backup stops responding while reconnecting to Acronis Cloud.
  • [ATIHXOXIV-3527] The SyncAgent service fails to download file from Acronis Cloud. The error is "Invalid usage".
  • [ATIHXOXIV-3897] Clicking "Download User's Guide" downloads an old User's Guide.
  • [ATIHXOXIV-3899] Nothing is uploaded to the beta_report server due to certification changes.
  • [ATIHXOXIV-3576] After a network connection is lost, the Reconnecting... state lasts for an hour, and the backup fails.
  • [TIMMXV-1441] The links to contact support are outdated.

New in Acronis Cyber Protect Home Office 2014 17.0 Build 6614 (Oct 25, 2013)

  • New:
  • Windows 8.1 support - Acronis True Image 2014 Update 1 is officially certified for Windows 8.1.
  • Unified file backup dialog - Now you can back up your files to a local storage and to Acronis Cloud within one window.
  • A new wizard for moving product licenses - When you have a 1-PC True Image license and you install the product on the second PC, you will get the "Too many activations" issue. There are different ways to resolve it. The new wizard leads you to the correct decision by asking you a few simple questions.
  • Main enhancements and optimizations:
  • Online backup: parallel upload of metadata.
  • Online backup: parallel download of data.
  • It is now easier to upgrade to Acronis True Image 2014 Premium. Just click Acronis Store button in the main toolbar and follow instructions.
  • You can now upgrade to the next version of True Image via a built-in store.
  • List of fixed issues:
  • Error 10093 appears during Acronis system report generation.
  • During backup progress in bootable media environment, when you select the "Restart the computer when backup is completed" or "Shut down the computer when backup is completed" option, it causes file system corruption on destination disk.
  • Cannot update build 6571 to 6576, or uninstall build 6571.
  • Scheduled backup to Synology NAS fails with error "The user name or password is incorrect".
  • Both option buttons can be deactivated while configuring the differential backup scheme.
  • Windows Live mail backup fails with error "Error occurred while backing up. (0x40019) Recovery has failed because the message database does not exist. Please start Windows Live Mail, then close it, and rerun recovery. (0x58000C)".
  • Metadata has been corrupted during disk backup to Acronis Cloud.
  • The Acronis recovery tab in the Properties window is missing on x64 systems.

New in Acronis Cyber Protect Home Office 2014 17.0 Build 5560 (Aug 28, 2013)

  • Enhancements and optimizations:
  • Improved performance of online backup and recovery from the Cloud.
  • Reworked and improved progress indicator for online backup and recovery from the Cloud.
  • Acronis True Image 2014 Premium comes instead of Plus Pack. Now you need only one build to download – license is changed by serial number.
  • Acronis Universal Restore works while recovering system from the Cloud. This feature is available only in Premium edition of Acronis True Image 2014.
  • Toolbar on the Backup and recovery tab has been optimized.
  • Notifications in Windows taskbar notification area and application enhancements.
  • InApp purchase support.
  • Acronis account can be created within the application.
  • Support of multiple online backups per one computer.
  • Disk and partition backup dialog has been enhanced.
  • List of fixed issues:
  • [ATIHXOXIV-48] True Image scheduler does not wake up computer when it's time to back up.
  • [ATIHXOXIV-38] A USB flash drive is not seen in the system after True Image installation.
  • [ATIHXOXIV-55] True Image fails to clone disk to a USB flash drive which has been detected as MBR disk.
  • [ATIHXOXIV-325] Acronis Extended Capacity Manager: Virtual Disk driver is missed.
  • [ATIHXOXIV-352] Under bootable media, there is no check box to select all partitions of GPT disk.
  • [ATIHXOXIV-567] Disk backup settings saved as default are not saved after True Image console restart.
  • [ATIHXOXIV-580] Under bootable media, wireless mouse Logitec M705 is not detected.
  • [ATIHXOXIV-1021] Computer shuts down after non-system disks cloning.
  • [ATIHXOXIV-1374] In specific environment, file backup of EFS encrypted files fails.
  • [ATIHXOXIV-251] Under bootable media, cloning operation fails. Bootable media doesn't recognize SSD disk file system.
  • [ATIHXOXIV-1907] Acronis System Clean-up cannot read from some HDD sectors.
  • [ATIHXOXIV-1943] Email notification settings cannot be saved if mail server doesn't require login information.
  • [ATIHXOXIV-2074] Disk backup to Cloud fails with error "Unable to create volume snapshot".
  • [ATIHXOXIV-2113] Backup to a mapped NAS fails with error "The specified network password is not correct".
  • [ATIHXOXIV-5540] Under bootable media, GPT disks are not seen in Backup Wizard and Acronis DriveCleanser.

New in Acronis Cyber Protect Home Office 2014 17.0 Build 3009 Beta (Jul 17, 2013)

  • Disk backup to Acronis Cloud Back up your system or other partitions directly to the Cloud saving all data and partition structure.
  • Bare metal system recovery from the Cloud When your system becomes unbootable or you change your hard drive, you can recover your system from Acronis Cloud using Bootable media.
  • Incremental recovery from the Cloud When you recover a partition from the Cloud, data is recovered incrementally. It makes the operation very fast.

New in Acronis Cyber Protect Home Office 2013 16.0 Build 6514 (Apr 4, 2013)

  • MS Windows 8 Secure boot is now supported.
  • Certification:
  • True Image 2013 Update1 by Acronis is officially certified for MS Windows 8.
  • Improved operation of Nonstop Backup (NSB):
  • product now handles unplugging and plugging of USB storage while performing nonstop backup, even if it was unsafely unplugged. Also NSB now conveniently prompts you from the system tray to clean up the disk when it runs out of space on the target storage, and performs automatic defragmentation of the storage whenever NSB session is started.
  • System tray alerts:
  • Users can now be more conveniently notified when an update or upgrade of the product is available and track the Acronis Cloud subscription state.
  • Software and hardware compatibility:
  • improved operation with external USB devices.
  • New panel notifications and log messages, updated Help and User Guide:
  • for your convenience.
  • E-mail backup:
  • MS Outlook 2013 is now supported.
  • Windows Preinstallation Environment (WinPE) 4.0 support:
  • Now the latest WinPE version based on the Windows 8 kernel is supported. You can create a bootable WinPE 4.0 disc that contains True Image 2013.

New in Acronis Cyber Protect Home Office 2013 16.0 Build 5551 (Aug 27, 2012)

  • Windows 8 support - True Image 2013 supports the next version of the operating system released by Microsoft, namely Windows 8. You can safely buy and install Windows 8 without worrying whether you will be able to restore your system if need arises.
  • New backup naming rules - The new automatic backup naming is more flexible and convenient. By default, True Image 2013 creates for each backup task a folder with a backup task name and keeps in this folder all related backups. A backup filename always contains a task name, a backup method, a backup number, and a sequential file number (if the backup is split into several files, the suffixes will be v1, v2, etc.). Optionally you may add to the name date, time, etc. by adding the appropriate macros.
  • Synchronization with mobile devices - Now you can sync your data not only between your PCs, but with your mobile devices as well. Such devices include phones and tablet PCs with the iOS and Android platforms. Simply go to App Store or Google Play, install the free Acronis app and get access to your data on Acronis Cloud anyplace and anytime.
  • Easy sharing of files and folders - Users subscribed to the Acronis Cloud service now can share files and folders with one click. All you need to do is to right-click the desired file or folder and choose Create public link in the shortcut menu. The program creates a public link and places it in the Clipboard. You can share the link with any person. What is more, you can create public links to any file or folder and not only to those which are included in syncs or online backups.
  • Fixed:
  • Installation:
  • Great amount of files and folders are distributed to the default location during installation to a custom directory
  • True Image is installed to the default directory during update if a previous build was installed to a custom directory
  • Activation:
  • The program demands activation again and again
  • Failed to activate product if PC name contains Russian symbols
  • Activation is required after every computer restart, the message is "Too many activation"
  • Message "Hardware ID Changed" appears when hardware wasn't changed
  • Backup:
  • True Image generates multiple connections while backing up to a network share
  • Scheduled task cannot run by User Logon, Logoff, Shutdown, if other task with the same scheduler settings already exists
  • Single partition selection mode is opened by default when you open Settings of the task created previously, source partitions are lost in the task
  • Switching to Single partition selection makes True Image lose the source partition in the task
  • TrueImageHomeService.exe hangs on calculating if try to backup corrupted PST file
  • BluRay, Backup to BD-R fails with the following error in CD Record - "The device connected to system was not functioning"
  • Backup on the restored system fails if the recovery was performed from an intermediate backup in the chain
  • "Backup is valid" message is not shown after post-backup validatation
  • Archive name contains GUID number after second run of a file backup with "Single version" scheme and "Backup splitting" function
  • Selected check box "Shut down the computer after completion" appears with a delay during file backup if the main window was restarted
  • Recovery:
  • Recovering from bootable media failed with error - Failed to read from sector 63 of hard disk 0 (Ext4)
  • Previous versions are not shown in Acronis Recovery tab in Windows if backup is located in Acronis Secure Zone
  • The second destination partition becomes hidden during recovery operation management
  • Message "Acronis True Image cannot detect volume 1" appears while trying to recover a backup under bootable media
  • Message "There may not be enough free space on the system partition to boot up you operating system after recovery" should be a warning, not an error
  • System partition is restored w/o resizing (sector-by-sector)
  • After recovery from image backup duplicated plate with "not backed up yet" state appears
  • Disk recovery options saved as default are not saved after reboot
  • The "Sector-by-sector" option is missed during recovery in Windows GUI
  • Windows backup can't be recovered after Windows 7 Control Panel integration
  • Nonstop Backup:
  • Windows path to user account corrupted after recovery from the nonstop backup
  • User with standard rights can stop nonstop backup launched under administrator’s account
  • Nonstop backup stops after creating folder which is seen in Windows Explorer, but reported as "no longer located in ..." when trying to delete/rename after using glitch in Tagscanner (Code: 0x170810 tag: 0xA61565B622786C2B)
  • Please remove Nonstop Backup icon from tray after stopping it
  • The Nonstop Backup log file doesn't contain a warning message that the disk is full
  • Nonstop backup plate jumps while pausing and starting nonstop backup task
  • Online Backup & Synchronization:
  • Online backup failed with "Failed to prepare data stream. Check whether the source and target partitions exist." after upgrade from True Image2009+SAOB products
  • Feed cannot be created. Error "The feed cannot be found" is returned
  • Confusing message "The sync is queued. Sync will start automatically after other computers are synchronized" appears in tray on local PC during syncing, when remote PC becomes unavailable.
  • Bootable Media:
  • Failed to create Bootable Media on DVD-RW. "The device is busy" error occurred
  • The UEFI loader boots without any progress bar
  • Try&Decide:
  • Cannot apply Try&Decide changes from tray with enabled UAC in Win x86 systems
  • Loader with Apply\Discard menu appears after PC reboot if you select Apply\Discard from the tray icon
  • Upgrade from previous True Image version failed if user starts Try&Decide after beginning of the installation
  • Drivers:
  • Windows loads snapman.sys and tdrpman.sys in Safe mode
  • Error handling:
  • Incorrect error message appears when you try to edit backup settings after renaming a destination shared folder
  • User documentation:
  • Please add to Guide and Help information that we are unable to change the default backup scheme while burning backups to optical discs
  • User guide contains the fallacious information
  • E-mail notifications:
  • An error appears when you try to send test message if required fields are not filled - 0x0064022B+0x0000FFF0+0x80070004
  • Second unwanted e-mail notification message is delivered if the option "Shut down the computer after the backup is complete" was selected
  • E-mail notification settings are not saved
  • E-mail notification message contains "atis:///Acronis Secure Zone?" string for each 4Gb of archive, if Acronis Secure Zone was created by default on FAT32 disk
  • Other fixes:
  • One of two backup archives disappears after mount and unmount operation
  • Failed to activate Acronis Startup Recovery Manager on machine with hidden LBA-mapped FAT32 partition at the beginning of the system disk
  • Impossible to open Backup and Restore in Control Panel if you remove Windows 7 integration from True Image console
  • Cleanup option 'Do not delete the first version of the backup' disappears after first backup execution
  • Backups are deleted after mount operation during incremental scheme
  • Changing System Cleanup settings resets the cleanup items selection
  • Please remove the scroll bar in the cleanup operation status text
  • Pre-post commands are not saved in backup options after upgrade to True Image 2013
  • Product does not start/hangs if there is a 3TB HDD locked by Windows BitLocker
  • Impossible to validate a backup which is not the last one in a chain
  • TrueImage.exe crashes at the program startup on a cloned SSD hard drive
  • syncagentsrv.exe stays running at 50% CPU
  • True Image can't delete old versions of zip archives if deleting version chains is enabled. "The operation is not supported."
  • State of the window after the resize is not saved in Tools and Utilities
  • There are several items of TrueImage.exe in the processes, 100% of CPU is used if network was disconnected
  • Windows 7 hangs on the "operations are in progress" screen while shutting down
  • Backup boxes are not properly sorted by the "Date created"
  • Drive letter D: is assigned to system reserved partition if you view backup of whole disk in Time Explorer
  • The Status item in the tray opens the latest state of the main window instead of the Backup and recovery tab
  • True Image doesn't allow to clone a hard drive if used space is a little smaller than the space available on the destination disk (Failed to move the selected data)
  • TrueImageTools.exe crashes at the System Cleanup window while expanding system components
  • Differential backup versions stored in Acronis Secure Zone are not seen in the Browse for backup window (version chain)
  • GUI shows task as a "not backed up yet" if "Single version" scheme and "Backup splitting" option were applied
  • Error after deleting differential backup version in chain between full and last differential versions

New in Acronis Cyber Protect Home Office 2012 15.0 Build 7119 (May 10, 2012)

  • Installation:
  • A backup version disappears from a timeline after updating from Acronis True Image Home 2011.
  • Acronis Media Add-on cannot be updated. Also, a custom installation during update is not allowed.
  • The Activate the product automatically checkbox is shown when a trial key is entered.
  • A custom product installation for different users has been added. Now the software detects which users need Acronis True Image Home to be upgraded.
  • A product installation to a custom path containing unicode symbols fails.
  • The product installation occasionally fails with error 1603 because of Virtual Disk Driver issues.
  • After updating Acronis True Image Home, it occasionally crashed after editing and saving a disk backup task created using a previous stable build.
  • An Acronis True Image Home serial number is not displayed in the Help - About window if Acronis True Image Home 2012 Plus Pack is installed.
  • Backup:
  • NAS is not available as a location for reserve copies of backups.
  • Cannot save changes for E-mail backup options if scheduling is turned on (for E-mail backup task).
  • Editing an E-mail backup name fails.
  • An error appears when the user runs an E-mail backup task edited it while Microsoft Outlook is on.
  • The Windows Start button disappears after creating a file backup.
  • An unused Backup comment option appears in File\Disk recovery options windows.
  • The multiple partition selection appears incorrectly in the Edit backup settings.
  • Acronis True Image Home crashes while browsing for a backup that contains a deleted folder in one of the slices.
  • A NAS icon is missing in the Browse for backup window.
  • Acronis True Image Home task hangs for 2 minutes when the user is trying to start a backup task with an unavailable destination location.
  • Impossible to validate a backup if it is not the last one in a backup chain. Now the entire backup chain is validated when any of its backups is selected for validation.
  • The product deletes an existing backup when starting a new backup task to a reconnected drive and hitting the Retry button.
  • A backup archive name is not changed after editing a task.
  • Removed the possibility of backing up to an empty USB card reader that resulted in an error.
  • The program crashes after closing the Disk Backup window which appears after selecting Back up in the popup menu in My Computer.
  • Deleting a backup version in a Nonstop Backup time line fails when the location is full.
  • Fails to save an edited backup task to a new shared folder location. An incorrect error message appears ("Failed to open information...").
  • Restore:
  • The Show MBR menu is active while recovering a GPT disk.
  • Logical partition type appears in a drop-down list when specifying the partition properties while restoring an MBR partition to a GPT disk.
  • Wrong backup is deleted when user deletes a backup version from Explore and Restore wizard.
  • Restore of a Nonstop Backup archive from an external USB storage fails.
  • A "Recovering..." operation progress is shown incorrectly while adding a new disk.
  • Overwrite file options have been removed from Disk Recovery options because they are not applicable for disk archives.
  • Recovering data from an encrypted box fails with the error "Cannot open the encrypted stream" in logs.
  • An unnecessary option of excluding files by mask in disk recovery options has been removed.
  • Online Backup & Synchronization:
  • Information about an online backup size is updated only after the program relaunch or uninstallation.
  • A network load has been reduced during synchronization.
  • Acronis Online Backup: file deletion from the product interface does not produce an operation log.
  • Restoring deleted files from the Online Backup sometimes failed if many slices had been created after the deletion.
  • Bootable Media:
  • Removing Acronis Media Builder via Modify option fails, and Media Builder remains installed.
  • Browse for location window in the Backup wizard contains the CD-RW drive twice.
  • A warning appears even when correct credentials for NAS are specified.
  • A bootable media rebooted after restoring from a nonstop backup storage.
  • Try&Decide:
  • Activating Try&Decide with a system partition selected as both a protected partition and as a storage for virtual changes resulted in a BSoD (for virtual machines only).
  • Try&Decide corrupts some settings (for example, Mozilla Firefox settings) after discarding changes.
  • Drivers:
  • TrueImageService.exe sometimes hangs when shutting down a computer.
  • The Acronis SnapAPI module, TIMounter and Try&Decide drivers have been updated.
  • Fixed several issues concerning syncagentsrv.exe, TrueImageMonitor.exe, TrueImage.exe, TrueImageHomeService.exe, and ti_managers_proxy.dll crashes, that have been detected through the Windows Error Report system.
  • Error handling:
  • Error handling during the product installation has been improved.
  • Sometimes, a "Failed to run now: task is already running" error message appears incorrectly instead of running a task.
  • Acronis System Report has been improved. It now includes a list of UEFI variables on UEFI-based operating systems.
  • An error message appears when trying to delete an unavailable backup from Acronis True Image Home.
  • Now the correct warning appears when an operation is canceled (by user or by timeout).
  • A false "No Windows libraries" warning appears in the log of Windows operating systems that do not support Windows libraries.
  • User documentation:
  • Help and User Guide have been updated according to changes in Acronis True Image Home Update 2.
  • Other fixes:
  • Certain cards cannot be properly detected through card readers.
  • The Notifications tray still appears after disabling notifications in the Windows tray options.
  • Notifications about a task failure are not sent through certain SMTP servers.
  • A disk layout is not shown when selecting this disk in the Disk Management wizard.
  • Acronis True Image Home hangs after deleting all logs from an event log window.
  • When WMI works incorrectly, an activation loop: "Hardware ID has been changed" appears after every reboot.
  • Opening network folders from file dialogues has been improved: unnecessary authentication windows do not appear.
  • Certain USB drives (e.g., Patriot flash drives) are not detected properly under Windows operating systems.
  • The Failed to send e-mail notification warning is shown in Log for Add New Disk and Create Acronis Secure Zone operations.
  • Default settings of an archive validation have been removed to prevent the operating system from hanging at the "Operation is in progress" stage during shutdown.
  • The Operation start delay option does not work if a task is scheduled on an event - system startup.
  • A task scheduled to start when a computer is idle instead starts on a computer shutdown or reboot with the message "Operations are in progress".
  • An error appears when trying to start Acronis True Image Home 2012 while Scheduler is stopped and there is a scheduled task.
  • Now the program can check if a destination path is available while editing a task. If the path is not available, an appropriate warning appears.
  • Incorrect Learn more about Acronis Disk Director link in the Partition Properties window.

New in Acronis Cyber Protect Home Office 2012 15.0 Build 6154 (Dec 29, 2011)

  • 25-symbol serial numbers are not accepted when they are entered into the form opened from the Help menu or by clicking the link in the Main window’s global notifications area.
  • Acronis True Image Home 2012 remains trial if you try to activate a full license with an Acronis True Image Home 2012 upgrade serial number and an Acronis True Image Home 2011 standard serial number.

New in Acronis Cyber Protect Home Office 2012 15.0 Build 6131 (Nov 17, 2011)

  • Acronis True Image Home 2012 doesn't detect hard disk drives after installing it over a previous Acronis True Image Home version
  • Acronis True Image Home 2012 may fail to create Acronis Rescue Media with the error "Cannot load required components: ti_boot.so"
  • Backup to a Synology NAS fails with the error "Access is denied"
  • Hard drives sometimes are not detected under Windows after Acronis True Image Home 2012 installation
  • Acronis True Image Home 2012 displays the error message "Error while writing PEM file" when attempting to log into Acronis account
  • Data located in the subfolders of a synchronized folder may disappear after synchronizing it with Acronis Online Storage
  • Installation fails with rollback and "error CustomAction _USRCUSTACT_MsiCustomActionInstall_VddApi returned actual error code 1603"
  • Nothing happens if a user clicks "Connect" for a NAS folder in the Sync creation wizard
  • Upgrade from Acronis True Image Home 2011 to Acronis True Image Home 2012 fails with the "Installation has failed. The value can't be found." error message
  • A new sync does not appear after clicking Create New Sync
  • Backup to a QNAP NAS fails with the "access denied" error message, NAS subfolders can't be browsed
  • GUI hangs for 1 minute during program start if a mapped share is unavailable
  • The "configure disk backup process" window in multiple partitions selection view should contain 5-6 partitions by default (if there are many partitions in the system)
  • An unlettered storage device is always selected as a source when editing the single partition backup settings
  • The Online backup created by Acronis True Image Home 2011 isn't listed in the Recover menu of Acronis True Image Home 2012 after upgrade
  • The error "Failed to update snapman driver" appears when trying to upgrade Acronis True Image Home 10 (10.0.0.4942) to Acronis True Image Home 2012
  • Rollback during upgrade of Acronis True Image Home 2011 to Acronis True Image Home 2012
  • The "recover" function cannot browse xlsx\txt\docx files after the files have been edited
  • The error "Failed to open (initialize) the computer" may appear during the Clone operation
  • Activation works incorrectly after upgrading Acronis True Image Home 2012 from the trial version to the full one
  • Acronis True Image Home 2012 is seen as de-activated 30 days after activation
  • Acronis True Image Home 2012 fails to restore deep level files by drag and drop
  • Acronis True Image Home 2012 creates long backup names after changing a USB storage device, and does not delete previous backup versions
  • On an expanded backup plate the "backup is valid" banner is not seen after validation.

New in Acronis Cyber Protect Home Office 2012 15.0 Build 5545 (Oct 11, 2011)

  • Changes and New in the product:
  • File synchronization — you can synchronize files between different computers and local folders (e.g. a USB device) through a local network or over the Internet;
  • NAS support — Acronis True Image Home 2012 now distinguishes NASs as separate devices and suggests them as a location in all browsing operations;
  • Nonstop Backup over network — Acronis Nonstop Backup now can be run to network shares, especially to NAS devices;GPT and UEFI support — starting with this release we, support UEFI-based computers. Please note, this doesn't include Apple hardware support. In addition, you do not need to install Plus Pack to work with GPT disks.
  • Extended Capacity Disk support — support of large drives (2TB+) on MBR computers.
  • Changes in scheduler — added two options:
  • 1. "startup delay", which allows for the running of tasks on a computer start with delay.
  • 2. "retry on failure", which performs several retries to complete a task before it is declared failed;
  • Integrated Online Backup — now online backup is integrated into Acronis True Image Home 2012 and such backups are shown among other Acronis backups;
  • Improved logs — we added a calendar view and made some improvements to make logs more complete and user-friendly;
  • Improved UI — we took into account many customers' complaints.
  • Fixed issues:
  • A user without Administrator privileges cannot back up his or her e-mail account (ATIHIIOXII-2760).
  • Sometimes True Image service hangs on computer shut-down (ATIHIIOXII-2749).
  • There's an unnecessary message "Backup validation Task execution failed" on every Windows start (ATIHIIOXII-3566).
  • Automatic clean-up based on a backup size doesn't work (ATIHIIOXII-2218).
  • "Network connection speed" limit doesn't work (ATIHIIOXII-1021).
  • An error message "The specified file doesn't exist" appears when editing a task if the corresponding backup has been deleted (ATIHIIOXII-2889).

New in Acronis Cyber Protect Home Office 2011 14.0.0.3021 Beta (Jul 6, 2010)

  • Acronis True Image Home 2011 that provides the following new functionality:
  • New user interface – Redesigned user interface and usability enhancements, based on the results of usability testing, make Acronis True Image Home easier to use than ever before.
  • Predefined backup schemes – Acronis True Image Home offers you predefined backup schemes designed for specific user needs - from a disk space-efficient scheme suitable for users with limited backup storage capabilities to a scheme for those users who need higher security for their data and system. The program offers different backup schemes for disk and file type backups. You just select a scheme and the program automatically manages your backups. In addition, you can create a custom backup scheme which will exactly suit your needs.
  • Check points - The Acronis Backup Explorer timeline shows Windows and software installation and update dates. Moving your mouse over a check point opens a balloon with information about the update or software. With check points you can check the changes to your system and recover the system to a specific backed up state.
  • USB 3.0 support – Acronis True Image Home supports the new USB 3.0 standard. If your motherboard can work with USB 3.0 hard disk drives, you can use the high data transfer speed offered by the new standard to make your backups run much faster.
  • Enhanced Acronis Nonstop Backup – Now you can use Acronis Nonstop Backup for protecting both partitions and individual files and folders. Protection of individual folders by Acronis Nonstop Backup usually requires much less storage space. In addition, the current version of Acronis True Image Home allows you to use the Acronis Secure Zone as Nonstop Backup storage. This may be desirable for notebook users with a single hard disk drive.
  • Automatic update notification – By default, Acronis True Image Home will automatically inquire about the availability of a program update at every program start. When an update is available, Acronis True Image Home will offer to download and install it. You can also check for availability of updates manually through the Help menu.
  • New Backup Explorer – Now you can use the Acronis Backup Explorer's time line for exploring not only Acronis Nonstop Backup and Acronis Online Backup contents, but contents of all other backups as well. In addition, you can start recovery of disks and partitions right from the time line.
  • Enhanced scheduler – the completely redesigned scheduler makes scheduling much easier. In addition, it now allows you to wake up the sleeping/hibernating computer to perform a backup. The "At system shutdown" and "At user logoff" options are now available to users of Windows Vista and Windows 7.

New in Acronis Cyber Protect Home Office 2010 13.0.5055 (Sep 16, 2009)

  • Acronis Nonstop Backup – Near-CDP (Continuous Data Protection) is now available to Acronis True Image Home users. You will be able to revert your documents to previous states in time. This may come in handy when you accidentally deleted an important document or made some corrections that turned out to be wrong and you need to return the document to the state in which it was, for example, two weeks ago. When you need to recover a file, a Windows Explorer-like browser with integrated search makes searching for a file you need to recover very easy. But Acronis Nonstop Backup is much more than a versioning tool. It also provides for recovering your system if you ever need that.
  • Online backup – you can make your critically important data much more secure by storing it off-site. Because files are stored on a remote storage, they are protected even if your computer gets stolen or your house burns down. So the risk of data loss as a result of fire, theft, or other natural disasters is practically eliminated. And you can safely recover any corrupted, lost or deleted files on your computer. Integrating Online backup into Acronis True Image Home provides a single solution for all your data backup needs.
  • Powerful scheduler - The scheduler became more powerful and flexible. We expanded the set of already existing scheduling options. The new scheduler allows you to specify the date when a scheduled task should run for the first time. While scheduling a monthly task, you can use a month calendar for specifying the date (e.g. 1st day of the month) or dates for running the task (e.g. on 10th, 20th, Last day of the month). If you do not need to run a scheduled task for some time, but intend to use it again in the future, you can disable the task for the time being and then re-enable it when required. So it is not necessary to recreate the task from scratch. You can clone a scheduled task and then introduce some minor changes into the duplicate. This may be useful when creating several similar tasks. In combination with a selected backup method and automatic consolidation rules, the scheduler allows implementing various backup strategies.
  • Selective validation – Earlier versions of Acronis True Image Home could validate only a whole backup archive. Sometimes this may be inconvenient. Suppose, you have a full backup archive with a size of 20GB and a longish chain of differential backups having sizes of several gigabytes each and amounting to 100GB. In this case Acronis True Image Home validated the whole 120GB archive and this could take quite a long time. Now the program will validate just a single selected differential backup and the full one.
  • Support of dynamic/GPT disks (purchased separately) – operations with dynamic/GPT disks expand the range of hard drive configurations supported by Acronis True Image Home. Dynamic disks offer greater flexibility for volume management and may provide benefits in computers with more than one hard drive. GUID Partition Table (GPT) is a new hard disk partitioning scheme providing advantages over the old MBR partitioning scheme. It was introduced as a part of the Extensible Firmware Interface (EFI) initiative.
  • VHD format support – Virtual Hard Disk (VHD) is a file format containing the complete contents and structure representing a hard disk drive. Furthermore, Windows Backup utility included into Windows Vista (except Home editions) and Windows 7 operating systems now uses this format for backing up an image of the system hard drive when users select the "Complete PC Backup" option. Acronis True Image Home can convert vhd files into tib files and vice versa, recover operating system from vhd files, and even boot from vhd images of Windows 7.
  • Booting from tib images containing Windows 7 – Users of the Windows 7 Enterprise and Windows 7 Ultimate can boot from a tib image containing a backup of their system partition. This will allow testing the bootability of the backed up system without actual recovery. If the operating system boots from the tib file, then it will definitely boot after recovery from that tib file.