What's new in Axence nVision - Free Edition 8.6.0.22098

Jul 11, 2016
  • NEW FUNCTIONS:
  • HelpDesk:
  • Chat: group chats, recent chats, file transfer
  • ENHANCEMENTS:
  • HelpDesk:
  • Configuration: IMAP-email tickets processing
  • Tickets: views and filters configuration
  • Tickets: carbon copy (duplicate should be sent to another person)
  • Tickets: tickets’ history printouts
  • Knowledge Base: attachments in articles
  • Categories: labels
  • Automation: more conditions
  • The ability to change a user’s password
  • Users: monitoring activity in ModernUI applications
  • Network: support for 64-bit SNMP-/WMI-counters
  • Inventory: network shares and startup commands report segments
  • Inventory: “Required” attribute for fields at details of fixed assets types
  • DataGuard: new alert configuration “for all devices in addition to the selected”

New in Axence nVision - Free Edition 8.5.3.21683 (May 25, 2016)

  • Improvements:
  • Host info window: Agent status details
  • Duplicates window: option to merge hosts + ‘Agent ststus’ column
  • ‘Agents’ view: ‘External IP’ additional column
  • Main view: network maps tree refresh time optimization

New in Axence nVision - Free Edition 8.5.2.20999 (Mar 14, 2016)

  • NEW FUNCTIONS:
  • Interface: Dashboard for administrators with report statistics
  • Interface: report view updated in real time
  • Interface: ability to change the language of the interface in real time
  • Interface: extensive search engine; articles and results from the report list in the Knowledge Base
  • Event log: notifications in real time
  • Automation: automations defined based on the premise: condition -> action
  • Reports: WYSIWYG editor
  • Reports: link to articles in the Knowledge Base
  • Reports: internal comments
  • Chat: new interface
  • Chat: user finder
  • Chat: ability to browse chat history
  • Knowledge Base: new interface
  • Knowledge Base: featured images of articles
  • Knowledge Base: WYSIWYG editor
  • Knowledge Base: ability to add multimedia (image files or YouTube videos)
  • Knowledge Base: creation and management of article categories
  • ENHANCEMENTS:
  • Event log: browsing of system activity with event filtering and sorting
  • Report list: advanced filtering and sorting
  • Reports: detailed report information
  • Improved rules for assigning reports to helpdesk employees
  • Optimized performance of the remote console over an internet connection (WAN)
  • Resizable message window
  • Users:
  • Detailed information on bandwidth-consuming processes
  • Ability to categorize visited websites
  • Inventory:
  • Information on RAM: manufacturer, part number, serial number, number of slots
  • Percentage column indicating RAM and HDD use added to hardware audit
  • Automatic updates of software patterns
  • General:
  • Ability to define your own device type
  • Ability to control Windows services on a computer with an Agent
  • OID field names in MIB objects, SNMP traps, and alert content
  • Event “Agent has not connected in X days”
  • Sorting of names and groups in map view by name or number of icons
  • Automatic resetting of duplicated Agents’ GUIDs
  • Generation of reports in PDF format
  • FIXES:
  • Inventory:
  • Improved text wrapping when printing bar codes, and selection of which fields should be printed (sub-menu: Style)
  • Ability to add a device directly to a network map, user map, or to a department

New in Axence nVision - Free Edition 8.2.1.20189 (Nov 20, 2015)

  • New functions:
  • Option for the automatic update of nVision Server
  • ‘Time Schedule’ event for executing actions on a time basis
  • Atlas option: Automatic moving the agents’ icons between network maps
  • Improvements:
  • Users: ability to set in agent profile the scope of hours for users activity monitoring
  • Users: showing names and sizes of attachments in monitored e-mail messages
  • HelpDesk: multi-selection (with Ctrl/Shift and spacebar) of hosts/users when creating an announcement
  • context menu option to shutdown/restart system (by Agent or by WMI)
  • ‘Network info’ menu option on a public network map address
  • Agent related menu options has been moved to separate menu
  • added device type: Scanner
  • refreshed info bars
  • Fixes:
  • Users: fixes in web filtering mechanism

New in Axence nVision - Free Edition 8.1.1.19905 (Sep 29, 2015)

  • New functions:
  • Users: blocking of filetypes downloaded from WWW + blocking of ports
  • Inventory: ability to import licenses from a file
  • Enhancements:
  • Inventory: automatic fill of serial number field for ‘Computer’ fixed asset type
  • Added ‘Last response time’ column in duplicates window
  • In ‘Devices’ view added ability to make visible columns: Department, Importance, Server, Router
  • Expand/collapse state of network map tree branches is now saved
  • Added ‘Notes’ tab in atlas/map/host properties window
  • Fixes:
  • Users: fixed monitoring of websites visited in Firefox 40

New in Axence nVision - Free Edition 8.0.3.19491 (Jul 27, 2015)

  • Enhancements:
  • Easier searching and deleting of devices in ‘Tools \ Show duplicates’ window
  • Fixes:
  • HelpDesk: ignoring autoresponder messages in e-mail ticket processing
  • HelpDesk: fixed chat message notification from Agent tray icon
  • Fixed network rescanner and resolver for the case of duplicate IP addresses
  • Fixed port mapper view
  • Fixed font anti-aliasing

New in Axence nVision - Free Edition 8.0.2.19289 (Jul 24, 2015)

  • New functions:
  • HelpDesk: assigning helpdesk agents to tickets’ categories
  • HelpDesk: processing tickets from e-mail messages
  • HelpDesk: knowledge base
  • Inventory: Agent for Android
  • Enhancements:
  • Refreshed console interface
  • New types of devices and icons
  • Refreshed WebAccess/HelpDesk interface
  • HelpDesk: search enhancements
  • HelpDesk: messages from the nVision console
  • HelpDesk: possibility to create a distribution task on the basis of already created tasks
  • HelpDesk: possibility to create a message on the basis of already sent messages
  • HelpDesk: possibility to create an announcement to Agents from selected network map or department
  • Users: monitoring of e-mail messages in SSL/TLS POP3/SMTP and 64-bit e-mail clients
  • Users: monitoring of websites in 64-bit browsers
  • Users: information about website blocking by the Agent in the browser
  • Inventory: possibility to define the prefix/suffix of the inventory number in the fixed asset configuration
  • Automatic filling of ‘Info1? and ‘Info2? host properties fields with content of ‘Computer description’ and ‘Workgroup’ fields taken from ‘Control Panel \ System’
  • Easier searching and deleting of devices in ‘Tools \ Show duplicates’ window
  • Network Interface Card Manufacturer” smart map filter
  • Device status: “Archive”
  • Fixes:
  • HelpDesk: fixed tickets sorting with pagination
  • Users: blocking of websites using HTTPS protocol has been corrected
  • Re-scanner and resolver has been corrected in the event of IP address duplicates

New in Axence nVision - Free Edition 7.6.2.17769 (Jan 3, 2015)

  • Improvements:
  • DataGuard: blocked access notification hint from Agent icon
  • more detailed information regarding Agent status in main views ‘Devices’ and ‘Agents’
  • Fixes:
  • HelpDesk: resetting remote machine CapsLock state after establishing connection
  • fixed definitions of HTTP and HTTPS services

New in Axence nVision - Free Edition 7.6.1.17665 (Dec 19, 2014)

  • New functions:
  • Syslog server
  • Enhancements:
  • Inventory: added alert events on change in system information (startup commands, network shares, S.M.A.R.T. status)
  • WMI over Agent (for monitoring Windows counters, services and event log without need to open remote WMI access)
  • unification of table views (for better readability at higher screen resolutions)
  • Fixes:
  • HelpDesk: updating ticket modification date if any change occurs (also when adding comment, attachment, screenshot)
  • HelpDesk: e-mail notification to person assigned to the ticket on any ticket change
  • HelpDesk: option to receive e-mail notifications regarding any ticket content change is now enabled by default
  • enabling device identification by DNS name only if IP DNS resolution gives the same result in both directions

New in Axence nVision - Free Edition 7.5.5.17360 (Nov 28, 2014)

  • Enhancements:
  • HelpDesk: ability to block user’s mouse and keyboard in remote access
  • automatic device identification using its’ MAC address
  • ability to limit number of automatic backups
  • Fixes:
  • fixed port mapper view

New in Axence nVision - Free Edition 7.5.4.17059 (Nov 3, 2014)

  • Enhancements:
  • DataGuard: monitoring file system operations performed by users on network shares
  • DataGuard: ‘Show only devices with individual permissions’ filter
  • Inventory: Agent’s IP connection address available in history + doubleclick on a row containig public IP address opens webpage with geolocation info
  • ‘Port mapping’ smart map filter
  • improved speed of data transfer from Agents to nVision
  • Fixes:
  • Users: fixed monitoring of websites visited in Chrome 38+

New in Axence nVision - Free Edition 7.5.3.16293 (Jul 28, 2014)

  • Enhancements:
  • update of database engine
  • enhancement of updating data from SNMP interfaces
  • Fixes:
  • fixed displaying reports
  • HelpDesk: fixed dispalying pages of tickets

New in Axence nVision - Free Edition 7.5.2.15969 (Jun 2, 2014)

  • New features:
  • New database (PostgreSQL)
  • Improved performance and stability and a much smaller database size – due to transition to the widely applied standard – PostgreSQL (the new database is typically more than 50% smaller after updating to v7.5)
  • Agent collecting hardware and software inventory data for the following systems
  • Enhancements:
  • Remote console optimization
  • The remote console now works more efficiently through the Internet connection (WAN)
  • Automatic updates of the remote console
  • After installing a new software version you do not have to update the console on all machines – the software will do it automatically during the first connection
  • Help is always up-to-date and the installation file is smaller
  • As the User Manual has been introduced in an online version, you can always access the latest version of this document, and the installation file is significantly smaller (from approx. 230 MB to 100 MB)