EasyService Help Desk 2.7.4 - Changelog

What's new in EasyService Help Desk 2.6.3:

July 22nd, 2010

· added. Opportunity to send a request to the chosen performer;
· fixed. The bug in the blocking of the database;
· fixed. The bug in the function of the removal of employees;
· fixed. Some graphic settings.

What's new in EasyService Help Desk 2.6.1:

May 14th, 2010

· Added new generator of reports based on Fast Report 4;
· Fixed bugs of the reports' export (xls format);
· Changed design of the program-client;
· Improved update mechanism;
· Added "Request card";
· Added new type of the license.

What's new in EasyService Help Desk 2.5.7:

April 19th, 2010

· add request wizard
· add export of the reports in rtf, pdf, xls, xml, csv, htm, txt.
· add saving and downloading of the reports.
· add 9 new reports.
· add new options.
· add the blocking of the database during a server updating.

What's new in EasyService Help Desk 2.5.6:

April 9th, 2010

· Sorting of the reference books;
· Saving login and password;
· Corrections and changes in the reference books;
· Changes in the update module;
· Small bugs were fixed.