Axosoft Changelog

What's new in Axosoft 20.0.1.11486

Oct 22, 2020

Items will now lock if edited from the Details Panel.
Changing an item’s type name and/or title will no longer prevent subsequent email replies from threading with the existing ticket.
When a license limit has been reached, users may now mark the built-in admin user as Inactive.
When creating a project using the API, release access will default to the parent project’s settings.
The SendGrid platform will import attachments and display email bodies correctly.
Email headers will set correctly when using Return-Path or Sender in replies.

New in Axosoft 20.0.0.11475 (May 19, 2020)

New in Axosoft 19.0.4.11462 (Feb 21, 2020)

New in Axosoft 19.0.3.11448 (Nov 5, 2019)

New in Axosoft 19.0.0.11410 (Apr 24, 2019)

New in Axosoft 18.1.0.11377 (Aug 12, 2018)

New in Axosoft 18.0.0.11358 (May 13, 2018)

New in Axosoft 18.0.0.11354 (Mar 21, 2018)

New in Axosoft 17.1.4.11341 (Jan 21, 2018)

New in Axosoft 17.1.2.11330 (Oct 20, 2017)

New:
Standup renamed to Daily Scrum.
Improvements:
Inactive projects and releases are now visually marked in the Organize Panel.
In card view, you may hover over the parent icon on a subitem card to get the Parent ID.
Subitems pane/tab in the Details Panel now has right-click options for removing the subitem from the parent. It's as though the child has grown up and gone to college.
We made the ellipsis menu available in the Detail panes even if they are collapsed. This way you can reorder them without having to expand them.
When editing a workflow step, you will always see the name of that step at the top. It'll help you get your bearings.
Fixed:
We really appreciate your help finding these defects. Here is what we managed to squash this round:
Duplicate items will no longer be created if an email that was used to create an item receives a new reply.
Dragging items into a release sometimes did not assign all the items to that release if the items had parents/children in different releases. This has been fixed!
Item cards were staying in the section they were dragged to if the user selected “No” in the confirmation prompt. They should now return as expected.
In Rank View, items were not refreshing when assigned to another project or release. They should now disappear as expected.
Fixed Requested By field mapping not working when importing items.
Fixed the inability to edit item relations. (Thanks Pôle!)
Inactive releases will now be included in the releases pane search results when a user has “Show Inactive Releases” setting turned on.
Fixed false Permission Denied error when trying to archive items.
There is so no longer a scrambled error message on Portal when a contact tries to upload an attachment above the allowed file size limit.
If you have a legacy filter with Archived filter conditions, you may now edit the archive filter conditions.
X button in the Wiki tab will now clear out the search filter.
Fixed filters sometimes not appearing in the filter bar in Wiki tabs.
Filters with long names will be shortened and no longer wrap to the second line and get cut off.
If you had long text in the “hours complete” of an item card, it would push the assignee image off the card. We agree it looked terrible so we squashed the UI bug in this release.
Pasting text copied from Microsoft Word into large text fields will retain more formatting than before.
Fixed the inability to change a user’s capacity settings in Internet Explorer 11. If you ever wish to break up with IE, we hear Google Chrome and Firefox are just terrific.
Opened field dropdown menus in Add/Edit item no longer stay on the screen when you scroll away.
Portal no longer shows whether the Assigned To user is inactive or not.
API:
Fixed API calls made using a capital ‘v’ for the version number (ex: /api/V6/)
The /{item_type}/{id}/check_wip_limit is now a public API call.
New:
Ever get that feeling of déjà vu? When creating new items, you'll now see existing similar or duplicate items populate in a fuzzy-finder-style action, just in case you or someone else has done this before.
In a highly-requested feature, you can now rename your email accounts! This makes identifying accounts much easier and is a major quality of life improvment in the app.
You can now see the size of your attachments thanks to a new Attachment Size column in the Attachments detail tab.
Get rid of those pesky auto-reply emails with the new "Auto Reply" column in the emails tab. This column is quick-filterable which, surprisingly, allows you to filter out these emails, quickly.
Exporting items now give the option to include an item's Parent Item.
Improved:
To improve burndown and velocity calculations, Axosoft now uses changes in work remaining instead of strictly using work logs. Learn more here.
In a major existential improvement, the current user is now always at the top of the Assigned To field dropdown. No more self-searching!
Updating attachments, comments, or emails will now update the item’s Last Modified date. Seems only fair.
In some parts of the UI, custom tooltips have been implemented for consistency between browsers, instead of using the browser defaults.
Detail panes can now be reordered. Go to the right panel and select whether to move a panel up or down from the ellipsis drop-down menu. Or, drag and drop tabs if in the bottom panel.
Expand/collapse this/all groups have been added as right-click options to group headers, for speedier selection
Portal users can now sort by rank.
In date picker, you can now select days that are beyond the currently-viewed month.
Inactive users in user fields are now labeled as inactive, because that's what they are.
Estimate info in cards is now shown as work done / total work. Thanks for the UI feedback on that one!
Users can specify the time unit of their capacity settings in User Options
The name of the selected tab now magically makes its way to your browser title bar as a reference and for a feeling of all-round completeness.
Fixed:
Ranking items is now much faster than before.
Axosoft learned a bad trick where it would duplicate workflow groupings when grouping by workflow. A visit to QA‘s corner wall fixed the bad behavior.
You can no longer add a relation between the same two items multiple times.
Turns out that the Enforce workflow step selection for items setting did precisely the opposite, not actually enforcing the selection. You had one job.
When an item is moved from one item type to another, the Changed By and Created By fields now update to the user who moved that item.
Workflows being used by a project can no longer be deactivated.
See that last one? The reverse is also true. Projects can no longer be set to use an inactive workflow.
If an item's project didn't have a default template set, things would get screwy with the notification preview and email content. This is now fixed.
Selecting a whole bunch of items no longer pushes the save button in the Add Related Items popup offscreen.
The Wiki Page History detail pane is now consistent whether it’s on the right panel or bottom panel, so you'll see all of the options you've come to love, regardless of the pane's location.
Changing an item’s Project will no longer cause the Project value to change a second time (because the new workflow step was telling it to).
Comment textareas' content would turn into raw html if the item’s Workstep step was changed before the comment was submitted. Gross! Fixed.
Sometimes, after editing a subitem, the item grid was not refreshing. As of today, that bug is but a distant memory.
Manage Workflows and Manage Field Templates pages in macOS Safari were rendering in avant garde mode. This has been fixed to a more mainstream, consistent layout.
On occasion, when lots of tabs were open, the left/right arrows would disappear. No more hookie for you, arrows!
You can now edit an active Release of an item even if one of its ancestors is inactive.
Deleting a contact tied to a workflow step notification was rendering that workflow step uneditable. Workflow steps can now be edited as usual.
If an item is moved to the completed step, then moved into another step prior to the completion step, the Completion Date is cleared out.
Fields in the Email Accounts default values section are now listed alphabetically.
Fixed an issue where you couldn't save the redirect setting in Portal Settings Embedded Portal
The Category list dropdown wasn't showing any options in Portal, and this has been fixed.
Notification conditions for checkbox fields now display True/False instead of NONE
(Installed): Searching the projects panel doesn’t get stuck “searching…” anymore.
API:
v1 is no longer supported.
New: /item_relations/{item_type}/{item_id} returns a list of item relations for the given item.

New in Axosoft 17.0.2.11278 (Apr 11, 2017)

Improved:
In the Filters dropdown, your private filters and all public filters are now grouped separately, because private and public are conceptual opposites.
In a hurry? You can now switch tabs without having to close the currently open item first.
Add Contact / Add Customer options have been added to the right-click menus of customers and contacts in the Organize panel, you social butterfly, you.
If you resize a detail panel (in the popped out View Item page), Axosoft will remember the panel’s height and apply it in future windows.
In the Related Items detail tab, the gear icon now groups the fields by Item Type, so there aren’t a ridiculous amount of options blurted out in one go.
On the Daily Standup page, items now show their workflow step.
When deleting a customer, the confirmation prompt now tells you which customer it is and how many contacts it has, so you don’t get that sinking feeling in your stomach.
The Add button for comments used to live inside the (scrollable) comments area, but that could push it out of view. It now sits happily outside that area, always visible.
Fixed:
Dates and Workflow Steps are now ordered correctly in the Item Chart dashboard gadget.
Sometimes, Axosoft pie charts would break the cardinal Pie Chart Rule which is “do not color 2 adjacent slices the same color.” Our pie charts have attended a pie chart refresher course and you will now see a clear pie chart.
If you were experiencing performance issues when ranking items, we’re sorry for the inconvenience. It should be much better now.
You can, once more, paste multiple ; separated emails in the email To field.
Items would somehow get unexpectedly converted into a subitem when scrolling, clicking, or dragging and dropping items. This disorderly behavior has been reprimanded and fixed. Slaps on the wrists all round!
Dragging should be a quick and responsive thing to do, which is why we’ve snappied up the dragging of items between workflow steps.
Inactive users? Release Planner tab no longer shows ‘em.
Imagine if, every time you left the house, you forgot where you lived. Stressful. And analogous to what was happening in the Release Planner, where removing an item from a release would also un-assign that item. Assignees now retain that item unless explicitly unassigned!
The loading delay when popping an item out into a window is now fixed.
If you change the time unit, you want to see that time unit, like right now! In a timely manner! The items list will now refresh if the preferred time unit is changed.
When editing a team, the popup now resizes as users are added or removed, so the Save button won’t go off screen.
You can, once more, set the Reported By field to an inactive user.
Closing the item search box when there was nothing typed inside it used to trigger an unnecessary item refresh. Wasteful! Doesn’t anymore.
When importing contacts, setting a default contact no longer freaks out if the contact has no first or last name.
When viewing items in the Customer Portal, the fields at the bottom no longer get cut off.
The example Dashboard no longer breaks when shared, if the Admin user hasn’t logged in.
The “Prioritize your work” tutorial no longer breaks when a user is in the Dashboard tab.
Let’s do one thing at a time. Our tutorials will first let you close an open item before starting.
For one hotkey minute, the r hotkey stopped triggering a reply to in the Emails tab. It works again. But it did stop working! Did you notice?
Embedded email images with a src attribute in the format cid:... now display correctly.
The options and “remove” buttons for Dashboard gadgets are now more visible.
View Item shouldn’t have 2 scrollbars when there are a lot of fields, anymore.
Editing a Workflow Step notification will open the Notification section directly in the Edit Workflow Step page.
Quick Add Project / Release no longer expands every node. Why did it do that?! Now it just expands the ones it needs to display the new project/release.

New in Axosoft 17.0.0.11253 (Feb 22, 2017)

Improved:
Speed improvements!
In List View, refreshing the items is now up to 4x faster.
The planning section of the Release Planner now loads up to 10x faster!
Searching projects/releases in the organize panel is now faster for databases with lots of projects or releases.
Sorting improvements: Having to go into User Options to modify comment or history sorting settings was a chore and a bore. Now you can update these settings right from the comments/history sections.
The Organize Panel now has extra functionality: each panes’ ellipsis dropdown menu allows you to remove or reorder panes.
Added the ability to add notification conditions for when Changed By or Assigned To are set to blank (Changed By is set to blank when updated by a contact, so the condition can be used to see if the item was updated in Portal)
Running reports used to timeout after 1 minute, which wasn’t always giving it a fair chance. Not wanting to do things by halves, we’ve bumped that up to 10 minutes instead.
You can now resize the bottom details panel in the popped out “View Item” page.
The Release Planner’s Release dropdown is no longer a mere dropdown; it’s now searchable, too!
You can now clear search terms in the Organize Panel. You can’t miss it, it’s a little x right there. There are also progress indicators to tell you that a search is in progress.
Middle-click a main tab to remove that tab. Have fun with that one!
Fixed:
Notifications that check for a multi-select field now work.
Did you remove a time unit? You’ll notice that it will now update the grid if fields were displaying that time unit. It was supposed to do this all along!
User email address 100-character limit is now enforced on the client-side as well, so now there are no mixed signals about where you stand on the email-character-limit front.
When multi-editing items, the Assigned To field now only shows those users with permission to the project if all items being edited are in the same project.
Style tags in large text fields are now stripped out as soon as field is saved. Your eyes will thank us.
HTML class names in large text fields are now stripped out as soon as a field is saved. Your web developers will thank us.
While we’re on the subject, viewing an item will strip out previously saved HTML classes. This prevents Axosoft styles creeping in and creating a visual ruckus.
When adding filter conditions, only active projects and releases are shown.
You may have noticed the absence of an attachment icon for emails, even if those emails did have attachments. We have a zero tolerance policy on icons playing hooky, so it’s back, and will not make the same mistake again.
Sometimes you’ve just gotta respect those time units. In some views, the user’s time unit was not being respected. This has now been fixed for the following views:
Print page in card view mode
The Work Done field when adding work logs
Wiki notifications now include the title of the Wiki page
@ mention notifications for Tickets now show the public ticket number (before they were showing the internal ID which wasn't very useful)
Sometimes, moving items into a project would leave those items without a workflow step. Sad! Fixed.
You can now safely stamp a large field when it contains nothing but a single image, if that’s your thing. The image will no longer be removed.
Required fields in Edit Project are now marked with an asterisk. That’s classic form behavior, folks, classic.
Tutorial slides work in IE10!
Tutorial hotspots no longer block the Esc key from closing popups, and they also don't jump over to the corner when switching tabs.
“Clear all filters” x button in a Wiki tab now clears the active search as well.
Double clicking on a worklog now opens one popup and one popup only. Not two, one.
Requiring or changing a dashboard password will now re-prompt anyone using the dashboard URL to re-authenticate.
You can now have multiple public dashboards open without being harassed for passwords.
You can once more right-click to spellcheck inside comment fields.
In Add Custom Integration, Insert Placeholder no longer breaks if no URL is entered.
Multi-select dropdown fields would display “No Results” after clearing a value, which is a bug. It’s fixed now!
You can now add a worklog to a collapsed parent item and it will behave in the same way as if the parent was expanded, aka, the correct way.
Related Item Count and Comment Count placeholders for notifications now work correctly.
Fixed OnTimeItem.IncidentId not found error caused by undoing item changes or adding a worklog.
Under some circumstances, dragging and dropping an attachment to upload it would either upload duplicate attachments or prevent new attachments. We made it compromise by successfully uploading, and just doing it once. Everything in moderation.
Custom text fields no longer get truncated after increasing the field size limit.
If a user didn’t have permissions to edit some fields, an error would prevent that user from performing Save followed by Save & Close.
The collapsed/expanded state of nodes is now attached to that main tab, so you can have different states in different tabs without interference.
Pasting images that were copied from the web into large text fields no longer pastes the image twice. Once is enough, duly noted.
Fixed audit trails that were created before v14.0 showing blank changes for custom pick lists.
Fixed error caused by trying to add wiki comments after editing a wiki page.
Wiki notification emails now show the wiki page instead of the ID.
Fixes Related to the 17.0 UI Update:
In Card View, added back a way to see an item’s parent (via a parent icon, surprisingly).
View project detail tabs now display detail counts.
In Card View, the state of expanded/collapsed columns now persists after a page refresh. It used to, then it stopped, now it does it again.
Add Custom Field doesn’t greedily gobble up the entire window real estate anymore.
Fixed project alignment in Security Role project permissions which rather embarrassingly made projects with sub-projects look like they were children of sibling projects. Awkward.
Sort by Rank in the view mode dropdown now gets unchecked if user sorts by another field
Projects can no longer be given a blank name when editing the title inline – nice try!
Various style tweaks and fixes to get things more visually stable and consistent and far less wonky.
API:
Comments API now takes an optional sort_desc bool parameter rather than relying on the user’s settings:
{item_type}/{id}/comments
{wiki_pages}/{id}/comments
Projects API now takes an optional include_inactive_projects parameter rather than relying on the user’s settings:
projects/{id}
Releases API now takes an optional include_inactive_releases parameter rather than relying on the user’s settings:
releases/{id}
releases/{id}/capacity_details

New in Axosoft 17.0.0.11251 (Feb 3, 2017)

The New Look of 17.0:
Version 17 is a huge update, and the first thing you’ll notice is the makeover the UI has received. Oh yes, we spent a lot of time looking at the UI, and where it needed to improve. We surprised it with a $5,000 gift card. We threw out its old clothes. We made it over with new makeup and a fresh hairstyle. We placed it in a 360º mirror, and it became tearful with emotional gratitude. We hope you enjoy the updated UI, and that it makes things simpler to use in-app.
The Add Tab button dropdown has been reorganized and now flaunts some useful icons so you can recognize what you’re looking for quicker.
Detail panels: now with even more detail! Before, the panels would light up to tell you that there was content in that detail. Now, they have a counter to tell you how many comments, related items, and attachments exist.
When filtering the Users panel using its search field, the list itself is filtered as you type, instead of producing a separate tree of users over the top.
The Customers panel has been given the same treatment as the Users panel, so it’s all consistent.
Card View items are easier to select and multi-edit, thanks to their new checkboxes. Thanks, checkboxes.
Add Related Items popup now automatically opens the "Item Search" popup.
The login page now shows your account domain.
The Release Planner tab now has the same icon as the Releases panel. We’re doing your eyes a solid.
New & Improved Features:
Command Palette: Hit shift + p to open a new modal that lets you perform common tasks right from the keyboard. As you type, it’ll filter the commands and select the most likely option. This is also handy if you’ve forgotten a keyboard shortcut sequence for an action, as it lists those shortcuts next to the respective command descriptions.
You can now add non-expiring tokens in the “Manage Tokens” popup. You don’t have to, but you can.
You can now search the Projects and Releases panels. Simply mouse over the panel header and click the magnifying glass to the right. Tight.
If your main grid has no items to show, you’ll now be shown some handy tips instead. But only if your grid is empty. This ain’t Axosoft Clippy.
New column choice! In List View, you can now add a “Comment Count” column.
Why should the List View get all the fun? Comment counts are now shown in the top-right of each card in the Card View, as long as there’s at least one comment.
Removed:
Removed Edit Workflow button in Card View. That option already exists in the Workflow dropdown.
Quick Add Team was a bit of a – gasp! – lie. It actually had the exact same fields as the Full Add Team option. You may have felt it was quicker, but unfortunately it was just a placebo effect. So, somewhat ironically, we’ve removed the Quick Add button, to keep things simpler.
Relocated Elements:
Toolbar:
The filter bar is now above the main toolbar and side panels.
The Filters dropdown has been moved from the main toolbar to the filter bar.
In the Wiki tab, the Filters dropdown has moved from the More menu to the filter bar.
The active filter is now right next to the Filters dropdown. Makes more sense, doesn’t it?
The search icon/input has been moved from main toolbar to — you guessed it — the filter bar.
View mode buttons in the main toolbar have been replaced with a dropdown.
The cardgrid refresh button is now the first button in the main toolbar.
The auto-refresh timer button has been moved into the More menu in the main toolbar.
Print and Reports buttons have been moved into the More menu in the main toolbar.
The Quick Add Item form now shows up under the filter bar and main toolbar instead of muscling in and pushing them down.
The embedded chart also shows up under the filter bar and main toolbar instead of pushing them down.
Side Panels:
The side panel toolbar options have moved into an “ellipsis” dropdown menu.
The first option in the toolbar is now a “quick action” button that shows up next to the tab label.
API Changes:
All API calls now do a license check.
comments.count is now available as a column in the items APIs.
/{item_type}/{id}/details API now returns a dictionary of detail counts instead of a list of details with content.
filters parameter of Items APIs now support multiple comma-separated values
The following APIs are now public:
/security/permissions/global
/security/permissions/project/{id}
/{item_type}/{id}/template/view
Fixed:
Site updates will now refresh the page instead of logging you out.
When copying an email account, the assigned Project ID will no longer fall off.
Did you ever try searching for "-"? If you did, congratulations, you broke the internet! We’ve fixed the app crashing when you do that.
@ mentioning a team no longer notifies the team member making the mention.
If a user doesn’t have project permission to add items, the main toolbar Add button now appears as disabled.
Renaming or removing a list value will now update default values in field templates.
Hyperlink fields are now clickable in View Project.
Changed By now shows up in change notifications if it is part of the field template.
Users/contacts with only a first or last name now get mapped correctly when importing items. Hear that? It’s Madonna and Bono squealing with excitement!
Fixed an error that would occur when adding a History tab after adding a Wiki tab.
Adding comments placeholder to the subject line of a notification template would cause an error, but not any more.
Fixed an issue where a custom field template would fail to save if there was a multi-select list.
Fixed not being able to set a contact with a missing first or last name as a default value in Import Items. Drake, that one is for you.
Group By now works in Manage Notifications.
From input now automatically shows an email dropdown option when Include current user's email in list option is enabled.
Customer portal header image uploads now accept uppercase file extensions. They didn’t before, but did anyone notice?
Adding a notification to a Zendesk ticket no longer deselects the ticket.
If a user attempts to set a max text field size over 400 characters, a validation message now appears.
In the Organize panel, resizing the window would cause drag-drop to stop working. That was a real drag, and we’ve fixed it.
Fixed “edit item” so it doesn’t automatically reset the value of built-in list fields with renamed list values.
Fixed VSTS Git webhook caused by merged pull request not updating the associated Axosoft item.
Fixed an error caused by GitLab merge request webhook.
GitHub’s 'ping' message would cause Axosoft to return a 500 error code. That might be your favorite error code, but all errors are bad, so we’ve fixed it.
The password reset page was taking its sweet time, like it didn’t have a care in the world. We’ve whipped it into shape.

New in Axosoft 16.5.0.11216 (Oct 10, 2016)

New:
@ mentions! Hey, @y’all: ever used Twitter, Slack, GitHub? If so, you’re probably already familiar with @ mentions. If not, @ mentions allow you to notify specific team members by inserting their handle in the item your writing. And, now they’re in Axosoft!
Mention team members to ensure they’re aware of pertinent information, all without having to leave what you’re writing.
As you begin to type a team member’s name, Axosoft will search and list team members for you.
Team members can choose to be notified by email when they are mentioned, striking the perfect balance between being efficiently in the loop without being bombarded with updates left right and center. @ mentions are also supported in large text fields and in comments, so you can really direct those conversations as you go.
Team @ mentions: Got a team you need to notify all at once? No problem, @ mentions support mentioning your teams as well.
We’ve hooked you up with some source control hooks for:
Bitbucket (Git)
GitLab
Visual Studio Team Services (Git + TFVC).
You can now set a customer as a notification recipient and all nested contacts will become recipients.
Improvements:
“Audit Trails” has been renamed to History.
Work logs are now logged in the main History tab.
Moved the ability to show/hide inactive projects to a tab setting, so you can easily reference projects in either state per tab rather than globally.
When the search input is focused, pressing the Esc key will clear your search. It’s what you’d expect from your trusty Esc key!
You can now use keyboard shortcuts for toggling panels:
Shift + L to toggle the left panel,
Shift + R to toggle the right panel,
Shift + B to toggle the bottom panel.
Fixes:
Filtering items that were completed up to a certain date would not include that certain date. We like to think of ourselves as inclusive, and that goes for our date filters, too. Sorry. Fixed.
When inputting data and trying to undo a sub-item modification, some users would experience continuous spinning arrows with no results displayed. Despite being an apt visual metaphor for the perpetual waiting process to which users were being subjected, it was entirely bad and irritating. The issue is fixed, and we apologize for any frustration this caused our users.
On the main work logs tab, deletions are now consistent.
Speaking of consistency, filtering would sometimes produce some quirky ‘graying out’ inconsistencies which are now behaving as expected.
Release ID in the audit trails (history) tab no longer breaks when trying to sort.
Here’s a hypothetical situation: Imagine you have 3 projects. Now imagine that you want to transfer an item entered into one of the first two projects, into the third project. Intermittently, this would not be allowed. Now, here’s the extra-bizarro part: imagine that third project having a sub-project, and that sub-project accepting the change with open arms, every time, even when its parent would reject it. Well, for some people, this wasn’t hypothetical at all. It was REAL, and real annoying. Bummer. We’ve straightened out that behavior.
PDF rendering works once more for items in an inactive release.
Removing a pick list value assigned to a filter no longer throws an error, because that very error was an erroneous error.
If a field template was missing a parent list field, the field template would break. No longer!
The mass portal approval email warning was still appearing even when the notification was turned off, in a kind of Microsoft Clippy level of intrusiveness that is no more.
Sorted out some shifty behavior with the Date and Time fields adjusting every time workflow steps were updated.
Multi-editing items in the French version of Axosoft now works as expected.
Related Items Edit Item no longer breaks if executed inside a popup window.
Removing a list value now updates all settings using those values.
Remember that time you could search for multiple item IDs simply by comma-separating them in the search box? Those were good times, and we never meant to let go of them. Whoops and sorry, this functionality is restored.
Removed scope work no longer incorrectly totals toward Work Remaining in the dashboard gadget.
For some users, hiding a project panel in a super tab and then going back in did not filter off the releases associated with that last project. We have fixed this.
“Manage Custom Fields” now works even if you’re not an administrator.
Custom work log fields no longer go blank when moving items.
Public view permission now prevents users from creating public tabs.
You can now remove a user from a Release Planner release when 90+ items are assigned to that user. Because, it turns out, you couldn’t before.
Fixed an issue where some users were unable to right-click on worklogs.
In some cases, sample data would produce a 500 error. That’s not a good error. And it is no longer an error you will see.
Selecting a user or team in the context panel would result in the selection immediately being de-selected. We selected this bug for extermination, and it is no more.
(INSTALLED customers): Some rare issues with speed performance, unrelated to server spec, have been fixed.

New in Axosoft 16.4.1.11195 (Oct 4, 2016)

New in Axosoft 16.0.0.11092 (Mar 2, 2016)

New in Axosoft 15.3.2.11072 (Jan 28, 2016)

New:
Huge improvements to the burndown chart on the item type tabs and dashboard! ◦The calculation for the burndown now accommodates scope change when adding or removing items, in addition to changing item estimates mid-release. Quickly toggle from the legend to highlight different data by color.
Work added to a release will also update past days.
Velocity is not affected by changes to scope in adding or removing items to a release.
Wiki Attachments are back! Quickly add both image and file documents through the page editor from the attachments icon.
Improvements:
Rather than Initial Estimate, which didn't make sense, planning using the Release Planner now uses Remaining Estimate for calculation and capacity.
Revamped Speedometer gadget for Velocity on the dashboard. Vroom!!!
Increased page size limit max to 500 items, up from 200. That is 150% more items in your view!
On All Items tabs, Item Type filters can now be toggled on or off, without the need to re-add them from the filter dropdown.
Also on All Items, summary data for total items and percent complete is shown in the footer.
Fixes:
When items in the Release Planner aren't assigned, they are showing remaining hours minutes not preferred time unit selected
Re-ordering parent/child lists causes the order of those fields on quick filter on get out of sync.
Not having Field level security on custom large text field does not allow to save item when field has content.
Custom defect reports are not running when having multiple "Sort Criteria".
Cannot rank an item under another item with subitems which is expanded when item is dragged from unranked section.
"Manage Release Type" option under More menu in Releases accordion is always disabled.
Inactive user receiving workflow notification where user belongs to team included in Recipients.
Help Desk Email does not attach to existing thread when itemid/number contains a space.
Grouping by multi-select list field creates multiple groups for the same value(s).
Grouping by multi-select field with multiple Item types creates multiple groups of the same value.
Grouping by a mult-select field in a dashboard item gadget does not return group names, but generic 'slice' names.
Child Pick List defaulting to first value instead it should have [none] as first option.
Visual Studio Plugin fixed an issue causing crashes when expanding sub-items. Also on VS, child lists now display values based on parent selection instead of showing every possible value.

New in Axosoft 15.3.1.11026 (Dec 8, 2015)

New:
Plan and build releases with the all new Release Planner supertab!
User options redesigned to include new user capacity settings.
Improvements:
Freeze 'Group by' header on items when horizontal scrolling.
Source HTML in large text field editor has been formatted.
Added ability to resize large text field within window.
Multi-select list fields can now be updated through multi-edit.
Fixes:
Non-admin users with manage users permissions do not see security roles assignments when editing a user.
Group By not working in Manage Customers and Contacts.
Group By Date Time fields not sorting by Time after Date.
Require work logs does not allow for save and close when canceled.
Right click "Unrank" option does not work in All Items tab when in rank mode.
All Items showing subitems from other types when searching.
Incident by Week report does not display chronologically when Parent/Child items reported date don't match.
Non-Administrator role with add/edit users permission are not getting all the user settings to update.
Custom Comments field not retaining value after workflow step change while in edit state.
Work log export not creating headers for Company and Customer labels.
Worklogs are not showing in panel for items if they are in an inactive release.
Moving items from feature to ticket lose the images inside Description.
Dashboard per issues when multiple public link are being used at the same time
Importing failing when a pick list is deleted for a custom field.
Deleting a custom field that was part of Import template produces error on next attempt to import using that particular template.
When user has only "edit in workflow" they can perform certain action then get an error based on action. Actions should be disabled.
Subitems are not indented in Print view page.
Print items on all items page is not displaying filters for individual item types.
Copying a workflow does not copy step actions.
Search not working for HTML encoded characters.
Mobile - Child pick list does not display when selecting parent value.
Mobile - Saving a custom date field doesn't save properly.
Mobile - Can't save when Assigned To is required.
GitHub - Issue import only pulling in first 30 issues.
StopWatch - Filter drop down for item type is not working, only filtering the item type but not actual filter conditions.
Zendesk - When a module is removed from Axosoft account Zendesk crashes.
Visual Studio - Compatibility for Visual Studio 2011.

New in Axosoft 15.3.0.10985 (Jul 31, 2015)

New in Axosoft 15.2.0.10951 (Jun 19, 2015)

New in Axosoft 15.1.0.10864 (Jun 9, 2015)

New in Axosoft 15.0.0.10820 (Apr 16, 2015)

New in Axosoft 14.0.3.10422 (Apr 15, 2014)

New in Axosoft 14.0.2 (Apr 15, 2014)

New in Axosoft 14.0.1 (Apr 15, 2014)

Feature: Faster user interface
Feature: Integration with Salesforce
Feature: Allow any large text field to be displayed in Customer Portal
Change: Overhaul of the UI look & feel with a sleeker, flat interface
Change: New Filters UI
Change: API V3 Beta
Bug Fix: Quick filter is not being applied to when exporting items
Bug Fix: Archived incidents produce blank report if running report in view item mode
Bug Fix: Group By for custom fields causes error in All Items tab
Bug Fix: Grouping by custom pick list in Dashboard produces an error
Bug Fix: Quick add item produces duplicate items when clicking on multiple times
Bug Fix: Project/Release/Customer large text fields do not include time stamp feature
Bug Fix: Search not returning single digit numbers
Bug Fix: Editing another users work log without permission produces an error on edit and locks page
Bug Fix: Adding image to user through user options is not saving
Bug Fix: DateTime fields in notification showing 12:00 am for all date fields
Bug Fix: Copying a inactive field template produces error
Bug Fix: Users without Manage Public View cannot edit/delete their own views
Bug Fix: Quick filter is not being applied to when exporting items
Bug Fix: Archived incidents produce blank report if running report in view item mode
Bug Fix: Group By for custom fields causes error in All Items tab
Bug Fix: Grouping by custom pick list in Dashboard produces an error
Bug Fix: Quick add item produces duplicate items when clicking on multiple times
Bug Fix: Project/Release/Customer large text fields do not include time stamp feature
Bug Fix: Search not returning single digit numbers
Bug Fix: Editing another users work log without permission produces an error on edit and locks page
Bug Fix: Adding image to user through user options is not saving
Bug Fix: DateTime fields in notification showing 12:00 am for all date fields
Bug Fix: Copying a inactive field template produces error
Bug Fix: Users without Manage Public View cannot edit/delete their own views

New in Axosoft 13.3.1 (Apr 15, 2014)

New in Axosoft 13.3 (Apr 15, 2014)

Feature: Default workflows for Scrum, Kanban and Waterfall have been added.
Feature: TFS Integration
Feature: New Source Control Management page that includes Github, TFS and TortoiseSVN by default.
Feature: Card View edit workflow button on main menu.
Change: SQL 2005 no longer supported for OnTime Customers
Change: Windows client no longer supports SCM integration for OnTime
Change: Card View right click option on workflow step column that allows user to edit workflow or edit workflow step.
Change: Field Template page allows deletion of custom field.
Change: Quick add project now allows selection of workflows if multiple workflows exist for each particular item type.
Change: Work logs get_some API now provides option to filter by date range
Change: Right-click on any workflow step header and edit it in Card View.
Bug Fix: Security Fixes
Bug Fix: Notifications should allow field value triggers when adding a created notification type.
Bug Fix: Notification templates displays "system.string[}" for multi-select pick list values.
Bug Fix: Drag and Drop projects to favorites produces error and action does not work.
Bug Fix: Parent Releases does not display in a correct hierarchy when viewing Project Release Access section inside of edit project.
Bug Fix: Saving phone numbers for customer contacts get truncated at 20 characters.
Bug Fix: Scrolling is disabled on Customer Contact Fields if data doesn't fit on screen.
Bug Fix: Copying to another item type shouldn't require add privilege for source item.
Bug Fix: Requiring a hyperlink field causes an error saving item.
Bug Fix: Add the ability to edit custom fields in gear menu on edit field template page.
Bug Fix: Sort by "last login" not working for manage users page.
Bug Fix: Deleting all custom fields for an item type then adding a new custom large text field produces error.
Bug Fix: Permission error dragging cards into new workflow step if user doesn't have either "edit in project" or "edit in workflow" permission
Bug Fix: Notification are not triggered if text field has invisible characters which don't get parsed XML
Bug Fix: String fields will trigger notifications when no actual change occurs
Bug Fix: Tables created in large text fields disappear once user clicks inside the table
Bug Fix: Editing security role produces error if a report was deleted that the role had permission to
Bug Fix: Quick filter column for "assigned to" and "reported by" shows the wrong list of users based on view item type permissions
Bug Fix: Exceeding user log in limit page doesn't redirect administrator to manage user page to fix license issue
Bug Fix: Notifications based on comments field when triggered through portal sometimes didn't send emails in Portal
Bug Fix: TFS Commit not showing files in accordion/tab for TFS 2010
Bug Fix: TFS mapping to "WorkspaceOwner" instead of "CheckinOwner"
Bug Fix: Tortoise not mapping to OnTime users
Bug Fix: GitHub description is not displayed correctly when adding work log

New in Axosoft 13.2.1 (Apr 15, 2014)

Bug Fix: Ability to customize the number of lines for title field in card view
Bug Fix: Allow sorting on notification location column in manage notifications
Bug Fix: Incident ID is displaying in subject line {ITEMID} instead of Incident Number for delete notifications
Bug Fix: 'Add a field as a parameter' button doesn't work when adding a hyperlink custom field
Bug Fix: When sorting by Audit Date then by Audit Time under Audit trails tab would cause an error
Bug Fix: Email Preview is center justified when item is opened in a new window
Bug Fix: 'Attach a File' link prevents emails from sending out
Bug Fix: Auto Refresh trigger closes item when in view mode
Bug Fix: Saved views are not selecting appropriate release if accordion is collapsed
Bug Fix: 'Add sender to notification list' option in email account is not adding sender to item under notification accordion
Bug Fix: Opening item in a new window in IE after enter some data caused data to be cleared in large text fields
Bug Fix: Upgrade script for SQL 2005 was failing
Bug Fix: Capacity hours are not rolling up to parent when set to AUTO if releases go 3 or more levels deep
Bug Fix: Suppress notification is not working when turned on for workflow step settings
Bug Fix: Custom Checkbox fields don't update value on Multi-Edit
Bug Fix: Drag and Drop to attachments field is not enabled for view item in a new window
Bug Fix: Money numerical fields cause errors saving projects if you enter 2.5, only accepted whole numbers
Bug Fix: Date and Time custom field displays "1/1/1899 12:00:00 AM" in notification when saved blank
Bug Fix: Quick edit release or project produces error if the new name included a "less than" symbol
Bug Fix: Edit button disabled in Portal for non-publicly viewable items even if item is assigned to current logged in customer
Bug Fix: Comments and Attachments should allow add in view page if user has permissions and fields are in field template in Portal
Bug Fix: Contacts without 'My items include company's items' permission still see all items assigned to customer in Portal
Bug Fix: Attachments in Mobile do not display

New in Axosoft 13.2 (Apr 15, 2014)

Feature: Release Capacity Planning that can set a limit on the amount of work in a release
Feature: Determine which fields are visible on each type of item card.
Feature: Added an attachments field in field templates
Feature: Project Label renaming
Feature: Ability to toggle filter on items grid
Feature: New Keyboard shortcuts for stack ranking
Change: Improved filters, including the ability to toggle them on and off when viewing your backlog
Change: New keyboard shortcuts and other improvements for stack ranking
Bug Fix: Selecting a child item won't allow you to double click on parent item if accordion if pushed below items grid
Bug Fix: Sorting by customer contact last name not working while using searching criteria
Bug Fix: Using quick filters on items grid for customer and contact pick lists produces error
Bug Fix: Cannot save item if field level security for multi-select pick list is turned on
Bug Fix: Drag and Drop for workflow mode not working in card view if grouped by project or workflow
Bug Fix: Email replies to an item not releasing lock after attachment has been added to item
Bug Fix: Filter by Current User and Grouping by Created Date produces error
Bug Fix: Grouping by customer/contact custom field then using quick filter for that field would cause issues with user settings
Bug Fix: Project Date fields not saving
Bug Fix: Can't save project if you add a short time field to project
Bug Fix: Deleting a project that has children or siblings produces an error
Bug Fix: Custom Dates not displaying in filter notifications
Bug Fix: Default Template set in notification settings are not getting selected by default on add notification
Bug Fix: Multi-Select picklists always triggering notification even when no value has changed for field
Bug Fix: Default sort on Wiki pages should be alphabetical
Bug Fix: Invalid HTML causes large text fields to crash browser
Bug Fix: Large text fields breaks when "dt" tags are not enclosed in "dl"
Bug Fix: Workflow Step notifications are not being sent if item has been created through an email account
Bug Fix: Grid settings not saving after a page refresh or log out
Bug Fix: The detail accordions (comments and description) should be grayed if there is no field template assigned for Portal
Bug Fix: Need filter for my items vs. company items so they are not combined if settings is checked

New in Axosoft 13.1.1 (Apr 15, 2014)

Bug Fix: Company/Customer page needs to create section based on groups created in
Bug Fix: Detailed Project Copy produces an error
Bug Fix: Multi-Edit for custom pick list does not update if previous value was "null"
Bug Fix: Workflow Notification would send email to previous step and the current step assigned on workflow step move
Bug Fix: Scheduled notification to run on specific days were running on days not checked
Bug Fix: Workflow step notifications not fired on workflow step change through Multi-Edit
Bug Fix: Comment notifications not sending if comments was the only trigger field in list
Bug Fix: Notifications not displaying comments field in detail change email templates
Bug Fix: Notifications are getting triggered when an item is not changed but saved
Bug Fix: Custom Comment field that are part of field template cause email notification not to get triggered
Bug Fix: Project Notifications can be open by user without permission but no changes were saved
Bug Fix: Change Field Value Notifications is displaying java data instead of actual value on tooltip
Bug Fix: Send Notifications to Inactive Users is always sending notifications
Bug Fix: Notifications do not require a name which is causing blank notifications in system
Bug Fix: Add option to include/exclude todays work from burndown
Bug Fix: Add Option to exclude sub releases from burndown chart
Bug Fix: Rounding errors in the burndowns causing remaining time to be non-
Bug Fix:ero which resulted in releases to never be complete
Bug Fix: Burndown chart doesn't refresh when you change item release by dragging and dropping to a different release
Bug Fix: Item Type sort in All Items tab not working correctly
Bug Fix: View Attachment window always selecting next attachment even when user clicks back
Bug Fix: When an item is in view mode and attachment is added in the details panels the view window closes after attachment is finished
Bug Fix: Customer information not showing when clicking on 'info' button for customer contact field
Bug Fix: Adding New Contact through add/edit item page not automatically adding contact to item
Bug Fix: Large text field not saving data for customer/contact custom large text fields
Bug Fix: Replying to an incoming email that has CC causes email selection to take focus and won't go away until you click inside the CC field
Bug Fix: Field labels that have changed don't reflect correctly in email templates/notifications
Bug Fix: Email Template section not displayed under workflow step notification tab in smaller screen resolutions
Bug Fix: Add option To Update the "From" Emails in Email Templates
Bug Fix: Non Consolidated Filter Notifications need to include item # subject parameters
Bug Fix: Incident Search (v + i keys) doesn't pre-populate the prefix
Bug Fix: Custom Number fields value change is not being displayed in email notifications
Bug Fix: Scroll bar covering field selector for notifications on included/excluded selection and unable to move fields over
Bug Fix: Using to add related item is using first project on list instead of current project item is assigned to
Bug Fix: Multi menus not working in touchscreen Windows 8 devices
Bug Fix: Date picker does not highlight todays date if field has no value
Bug Fix: Calendar always defaults to current month when date has already been saved
Bug Fix: Users without delete permission would see the delete button enabled under manage user but no actions could be performed
Bug Fix: Views not saving selected customer if customer was select through the customer search
Bug Fix: Quick filters are not an option for saved views
Bug Fix: If Customer Contact doesn't have access to defects no tab is selected on Log In in Portal
Bug Fix: Customers can add attachments to items outside of allow add/edit project setting in Portal
Bug Fix: Customer contact can click on edit profile and change the company name (Company info should be disabled) in Portal
Bug Fix: Customer Portal Accordion not respecting field template permissions always enabled
Bug Fix: Getting permission denied error in portal if add template is assigning project field to a value outside of customer security role in Portal
Bug Fix: When replying to an email in mobile users would get an error message

Axosoft Changelog

What's new in Axosoft 20.0.1.11486

New in Axosoft 20.0.0.11475 (May 19, 2020)

New in Axosoft 19.0.4.11462 (Feb 21, 2020)

New in Axosoft 19.0.3.11448 (Nov 5, 2019)

New in Axosoft 19.0.0.11410 (Apr 24, 2019)

New in Axosoft 18.1.0.11377 (Aug 12, 2018)

New in Axosoft 18.0.0.11358 (May 13, 2018)

New in Axosoft 18.0.0.11354 (Mar 21, 2018)

New in Axosoft 17.1.4.11341 (Jan 21, 2018)

New in Axosoft 17.1.2.11330 (Oct 20, 2017)

New in Axosoft 17.0.2.11278 (Apr 11, 2017)

New in Axosoft 17.0.0.11253 (Feb 22, 2017)

New in Axosoft 17.0.0.11251 (Feb 3, 2017)

New in Axosoft 16.5.0.11216 (Oct 10, 2016)

New in Axosoft 16.4.1.11195 (Oct 4, 2016)

New in Axosoft 16.0.0.11092 (Mar 2, 2016)

New in Axosoft 15.3.2.11072 (Jan 28, 2016)

New in Axosoft 15.3.1.11026 (Dec 8, 2015)

New in Axosoft 15.3.0.10985 (Jul 31, 2015)

New in Axosoft 15.2.0.10951 (Jun 19, 2015)

New in Axosoft 15.1.0.10864 (Jun 9, 2015)

New in Axosoft 15.0.0.10820 (Apr 16, 2015)

New in Axosoft 14.0.3.10422 (Apr 15, 2014)

New in Axosoft 14.0.2 (Apr 15, 2014)

New in Axosoft 14.0.1 (Apr 15, 2014)

New in Axosoft 13.3.1 (Apr 15, 2014)

New in Axosoft 13.3 (Apr 15, 2014)

New in Axosoft 13.2.1 (Apr 15, 2014)

New in Axosoft 13.2 (Apr 15, 2014)

New in Axosoft 13.1.1 (Apr 15, 2014)

New in Axosoft 13.1 (Apr 15, 2014)

New in Axosoft 13.0.2 (Apr 15, 2014)