October 1st, 2010Image filtering is disabled on slower computers:
· The latest version of the Family Safety Filter includes an image filter that attempts to block adult content in images, while still allowing more appropriate images to surface.
· Because the image filter takes a fair amount of processing power, it's automatically turned off on slower computers. This doesn't affect other web filtering capabilities, which will still block websites based on the filtering level set in Family Safety.
Note:
· To use image filtering, you need a computer running Windows 7, with a Windows Experience Index base score of at least 5.0. You can view the Windows Experience Index base score for your computer in Performance Information and Tools.
· Open Performance Information and Tools by clicking the Start button , and then clicking Control Panel. In the search box, type Performance Information and Tools, and then, in the list of results, click Performance Information and Tools.
Family Safety might not work correctly if you've set program restrictions:
· If you're using program restrictions through Family Safety, the latest version of the Family Safety Filter might be blocked on a standard Windows account that's being monitored. The Family Safety Filter will still be running, but the monitored account might run into issues when requesting access to a site or using the filter. Unfortunately, the only way to resolve this problem is to turn off program restrictions.
Here's how:
· Go to the Family Safety website, and then sign in with your Windows Live ID.
· Click Edit settings for the account you want to change.
· In the left pane, click Program restrictions.
· Click Turn off program restrictions (Activity reports will still be provided).
Secure websites might be blocked:
· If you're using Family Safety on your computer, it will block content and monitor activity according to the settings you've chosen on the Family Safety website. However, you might see an "Internet Explorer cannot display the webpage" message in some instances when you try to sign in to a secure website (identified by "https" in its web address). If the filter is running, you'll see a message in the notification area, at the far right of the taskbar. This means that the page is blocked, and you don't have access to the site.
You can click the notification and follow the instructions in it to decide whether to allow the site, or you can follow these steps:
· Go to the Family Safety website, and then sign in with your Windows Live ID.
· Click Edit settings for the account you want to change.
· In the left pane, click Web filtering lists.
· Type the web address in the text box, and then click Allow.
If you use Parental Controls to reset web filtering in Windows Vista, you might see two block pagesIf you have the Family Safety Filter installed on your computer, and you click Reset in Parental Controls to reset web filtering in Windows Vista, you might see two different block pages. To avoid having to manage both web filters, you can set Family Safety as your default web-filtering program by following these steps:
· Click the Start button , click Windows Live, and then click Windows Live Family Safety.
· Click Make Family Safety my web content filter.
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