| GUI:  Features: Ease of use: Value: |  | Hi! Mozy has been running a special to get more users. The free version lets you have 2 Gigs of free space.
They now have referral codes you can use that users can help each other gain an extra 256 MEGS of space!
Please use my referral code when you sign up and you will gain 256 megs extra and I will too. https://mozy.com/?ref=6DYPD0
Or when you are done registering just enter my code when prompted to gain your extra 256 megs of space! 6DYPD0
Then when you have an account with them you can get your own code to share and help others and yourself to gain 256megs when they sign up.
This has to be the best online service I've ever used.
Sega :D |
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| | GUI: Features: Ease of use: Value: | | | The refund issue has been amicably resolved. |
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| | GUI: Features: Ease of use: Value: | | Unfortunately, we have to respond to the above post by GRB.
We have tens of thousands of happy Mozy users, but there are always a few that are challenging to work with. We've had extensive dialogs with GRB, but to no avail.
GRB sent a volley of angry, hostile emails to our support staff threatening to "lambaste us on the internet" if we didn't refund his money because he thought the upload speed was too slow (10GB in 6 days is about what it should be - most 3mb dsl/cable modems throttle their upload speed to 256kb, which would allow you to upload 10GB in about 5-6 days. This information is in our FAQ.)
We tried to reason with him, but he was off-the-hook hostile, and he is hell-bent on punishing us for some reason. We don't respond to extortion, so we did not give him a refund.
Anyway,GRB is now making good on his extortion threat by writing negative reviews about us everywhere he can find a forum. (His emails to us are much more colorful than his reviews!)
Sigh.
Funny thing is that although our official written policy is not to offer refunds, we do make exceptions and give customers refunds if they run into technical problems, or they are in some kind of a jam. GRB's backup worked according to the specifications we gave on our website, and he had access to those specifications prior to signing up for his free account and prior to his signing up for his pay account. Even at that, we might have been willing to give him a refund, except for his poisonous attitude.
Anyway, give Mozy a try and let us know what you think and be sure to read what other Mozy users have to say: check out http://mozy.com/mozy/praise. |
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| GUI:  Features: Ease of use: Value: | | After reading a recent review and recommendation on Mozy, I decided to go with Mozy for my backup needs. Since I needed 10GB of backup I went with the $29.95 plan for a year. After downloading the software and setting it up I started the backup. I was a little taken back when the software reported it would take 90 hours to do the backup but decided to let the backup run its course. Six days later the backup was still incomplete and was plaqued with several error messages. That's right, six days to back up 10 GB. And this with a 3 MB broadband connection. I finally decided this service wasn't for me. Six days to do a backup that would take just minutes locally is outrageous. Additionally, this means it would take days to do a restore as well. I contacted Mozy and expressed my disatisfaction with the service and requested a refund. I was pointedly told "No Way". They have a no refund no matter what policy. They contend I should have tried the free service first before advancing to the pay service. There's some advice I wished I'd taken. Bottom line, this service is way too slow and is unreliable. To top things off, their customer service is unfriendly to say the least. I recommend a local lan or external hardrive for backups. I do not recommend Mozy except for the free service and only for small backups.
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| | GUI: Features: Ease of use: Value: | | The free version provides 2 GB. The paid version increases in cost with the amount stored.
Quoting the site:
Free Mozy gives you 2GB of free backup space. It's supported by weekly newsletters we will send out, and requires that you fill out a short soul-sucking survey. |
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