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November 16th, 2011, 15:31 GMT · By

Acronis True Image Home 2012 Review

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Acronis True Image Home 2012 by Acronis See editor's ratings     Request a review
Version reviewed: Acronis True Image Home 2012 15.0 Build 5545

Acronis gives you flexible, user-friendly ways to back up your data on a regular basis. So if disaster strikes, you get it back quickly. It not only recovers all your data but, thanks to full-image backups, it can put everything back exactly where it was. That means all the same files in the same folders.


Download Acronis True Image Home 2012
Features:

Disk imaging
File synchronization
Versatile scheduler
Try&Decide
Mount backup file
Boot manager
Secure zone
Disk clean-up abilities
File shredder
NonStop backup

Acronis True Image Home 2012 comes with an improved interface
Enlarge picture
Acronis True Image Home has grown into one of the most popular and reliable suites for backing up and restoring your data. Version 2012 expands the functionality of the bundle by adding file synchronization capabilities and new options for the schedule module.

Looks have also changed since our last encounter with the bundle, and now the options and features can be handled easier. Modules have been docked in the upper part and are fewer in number. Even compared to version 2011, there are plenty of aesthetic changes, and for the better.

Users unfamiliar with this product have a chance to learn the ropes in a very entertaining and easy to understand manner. The three topics covered are backing up data, recovering it and some slides on synchronization of files between two computers.

Backup and restore capabilities of the suite are well-known and have developed into flawless processes that require little effort from the user. You can back up your data locally or on a removable drive, or in a network, FTP location or to NAS (network access storage) device (fresh support introduced in this release).

Additionally, besides the regular backup types available in all respectable backup and restore software - full, differential and incremental - Acronis makes available multiple choices that ensure the safety not only of files and folders, but of entire drives and even disks.

It can create an image of a partition or of an entire hard disk, and restore it seamlessly wherever you want, automatically recreating the original conditions. This means that it can create partitions from the unallocated space of the disk you’re restoring to. Alternatively, you can restore the image to any location that fits it.

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You may encounter some trouble capturing an entire hard disk at the beginning as you have to switch from single to multiple partition selection in order to have the option available.

NonStop Backup feature is another way to protect your data. As the name suggests, it is designed to run at all times; thus, it is able to capture multiple versions of a file. This is a great way to ensure continuous protection for data that keeps changing on a regular basis.

The feature runs in the background and does not require any configuration, as it works on its own, backing up the data every five minutes, but only if changes have been recorded. This means that the file on the disk has to undergo a change.

Also, Acronis automatically consolidates incremental pieces every 24 hours and daily backups are available for as long as 30 days. In the case of weekly pieces, the limit is only the amount of storage space available.

The flexibility of the suite permits you to include in NonStop Backup any file you want straight from its context menu. And removing a file from this backup plan is done just as easily.

However, despite all the benefits of the feature, mainly automatic operation, we had our share of trouble with it. Problems occurred whenever we’d include additional items to be backed up and would manifest by crashing TrueImage.exe. Moreover, whatever we added to the initial backup would not be processed every five minutes, as the specs say.

Having the process monitor a single location or a single item would lead to normal behavior, though.

Regular backup procedure for files and folders and even drives and disks is no different from what we’ve experienced in other editions of the suite and everything should run smoothly.

Another snag we ran into on one of the test systems prevented the application would not open make available the list of network locations. Our workaround was to map the network location and then Acronis had no problem letting us choose the desired folder.

As mentioned before, the incident was isolated and it occurred on a single test system; furthermore, after shooting the problem to Acronis support, they came up with the solution and everything worked fine. Also, attempting the operation offline, by booting Acronis True Image Home 2012 from a USB device, everything was carried out with no glitch.

As far as backup options are concerned, the application makes them available the moment you initiate the procedure, regardless of its type, except for NonStop backup, which runs automatically.

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The options at hand allow you to go with sector-by-sector image creation mode, define commands to be executed before and after the operation, enable file splitting or create comments for better identification of the copy.

Moreover, the suite can take a screenshot of the screen when the backup starts. The purpose is the same as in the case of the comments: identification of the backup.

The entire backup procedure can be carried out automatically, even if errors occur on the way. True Image offers the possibility to set up actions in case of failures, such as ignoring bad sectors or set the number of times the process should be repeated. Priority as well as compression level of the resulting file are also customizable.

Among the new features of the latest versions there is the possibility to postpone the start of the backup procedure. Thus, through the delay of the presets you can delay the activity by one, two, four or six hours. There is also the possibility to just add the task to the list and start it at your convenience.

Another new entry on the list of features is synchronization. The suite expands its functionality by making possible file synchronization between two computers. You need Acronis on both of them for this to work.

Getting ready to use the feature is not a tough job, but requires you to log in with your Acronis account on both machines for the synchronization to be carried out. However, if you’re looking for fast, on-the-fly transfer, this is not a practical way to achieve it.

During our tests we noticed that there is a certain delay from the time you join a sync job from the remote computer until the bits actually begin to transfer; also, the task takes a while to complete, even if there isn’t much to process.

This is normal behavior if the feature relies on Acronis Online Storage service, and there is no indication that it happens otherwise. However, the data is not stored on Acronis' servers, but simply uses them to reach the destination.

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As such, synchronization service in Acronis True Image Home 2012 does not function in the same way as online storage services with sync capabilities. Both computers have to be online for the synchronization to be carried out.

“Tools and utilities” module has not changed much in terms of entries compared to the previous edition. Incredible tools await, such as Try&Decide, which allows you to make changes to your system and revert to the initial state when you’re done.

There is the Startup Recovery manager that lets you recover your computer at boot time. The same can be done with the help of rescue media (USB, CD or ISO).

True Image offers options for storing backup files securely, by means of creating a partition on the disk. You manage its size and it’ll be visible under “My Computer.” Just like in the previous edition, you can explore backup files and copy data from them just as in the case of ZIP archives.

Another way to access data encased in Acronis backups is to mount them as virtual drives. The resulting partition is read-only, but you are able to copy files from it.

The suite preserves its conversion abilities from its proprietary backup format to VHD images. Combined with the built-in Boot Sequence Manger you are able to add VHD images to the boot menu. The feature is useful especially if you want to try out software in a clean environment without affecting the real operating system. But mind that there are only two editions of Windows 7 that can boot from VHD: Ultimate and Enterprise.

“Tools and utilities” is a rich module that also includes a clean-up section, designed to eliminate the computer’s usage history. It can also be used to securely delete sensitive data using various destruction algorithms (Peter Gutmann, Bruce Schneier, US Standard, German Standard, and Russian Standard).

One option new in this edition of the bundle is Acronis Extended Capacity Manager. It is designed to allow you to use hard drives larger than 2TB which are not supported by the operating system.

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The Good

The suite brings to the table everything a regular user requires to keep their system safe. Besides the regular backup options it also makes available continuous backup option that come with file versioning possibilities. Flexibility is visible when it comes to scheduling choices, as well.

Backups are automatically detected on the disk and you can view the comments for each one, for better identification.

True Image is still strong when it comes to methods to preserving the system in a certain state at the same time allowing its alteration. Try&Decide, Secure Zone, backup conversion to VHD and Boot Sequence Manager may not be tools for the average user, but using them is definitely a breeze.

The Bad

Synchronization is not among the best features in the package. There are better solutions on the market that work much better, and many of them are free of charge.

NonStop Backup gave us trouble on two of our test systems and did not work correctly during our tests, causing crashes and sometimes skipping backup jobs.

The Truth

Acronis True Image Home 2012 is a reliable backup solution that keeps extending its functionality by adding new features. The new options have not matured just yet and need further polishing.

But overall, the package consolidates its position as one of the best and most complex, in terms of features, backup solution on the market.

EDITOR'S RATINGS:

User Interface: (5/5)
Features: (4/5)
Ease of use: (5/5)
Pricing/Value: (4/5)
Overall: (5/5)
  Final verdict: Excellent   100% Clean Certified

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READER COMMENTS:


Comment #1 by: Chick on 16 Nov 2011, 15:59 UTC reply to this comment

There On-line back-up is useless 90% of the time their server is out of service!


Comment #2 by: rich on 24 Nov 2011, 06:03 UTC reply to this comment

I used to like this software but it seems like the last few versions have just been getting more complicated and less reliable. I prefer the older, simpler software and interface.

Comment #2.1 by: Peet on 16 Mar 2012, 00:01 GMT

I fully agree with you


Comment #3 by: grandpajim on 30 Nov 2011, 19:22 UTC reply to this comment

The bad part, quoated keeps me away from this product just for the fact it's proved unreliable in the mist of what is more important reliability to handle back up jobs.


Comment #4 by: truthmonger on 01 Dec 2011, 02:26 UTC reply to this comment

Non-stop backup consistently fails to work on any version of Windows. Scheduled backups often refuse to recognize the backup destination or give strange, incomprehensible errors before failing. USB rescue media will not boot to any PC I have tried it on (all running different versions of Windows). The UI is cumbersome and non-intuitive. Not recommended.

Comment #4.1 by: div2div on 07 Dec 2011, 12:36 GMT

100% false message.
1. Rescue media (both CD and USB) has nothing to do with versions of Windows to be rescued. Since Acronis version 5.0 (i.e. for about 10 years) I have rescued 10000s systems from DOS 5.0 to Win 7 and WinServers. Hundreds of embedded systems in production areas are backed up with the use of ATI saving time and money.
2. For an efficient and secure non-stop backup (as well as other features and issues) please RTFM!!!
3. IS UI really that sofisticated? (Do you use Mac, Linux, Windows, Android or what else? Or you got stuck in DOS 6.22 and enjoy a Nortom Commander interface?

The interface has really changed and made use learn some things anew, but wat about Windows 7 vs. Windows 95 (and what about Windows 8 with it's Metro???

Pardon my French, but your comment is a complete crap. Please , folks, don't pay any attention to that. Comes from absolute ignorance and zero experience in Acronis. Looks like some Paragon or Norton Ghost promoter :)


Comment #5 by: Gerry on 06 Dec 2011, 20:06 UTC reply to this comment

Just spent two hours installing and reinstalling the software with the "help" of tech support. They never could get it to install well enough that the program would stay running. The second support rep couldn't understand why I didn't want to trust the software for disaster recovery when even they couldn't get it to install correctly.


Comment #6 by: Shofarblast on 10 Dec 2011, 16:12 UTC reply to this comment

Thanks for the informative review. I use ATIH 2011, and upgraded to this from the previous version.

One issue was backward compatibility, it just isn't there. I was able to recover a disk with the older version because I still had the recovery disk it built for me. But the 2011 recovery disk wouldn't recognize the previous.

My question is obvious, does 2012 work with 2011 backups to recover from?

Another flaw in 2011 is if you copy a backup job to modify it for whatever reason, I found they simply don't work. I didn't see this tested in your 2012 review.

One more flaw is if you have a backup job that's ran previously and you modify it, again it won't work. Best just to create a new one from scratch. I also didn't see this tested in your 2012 review.

Comment #6.1 by: sminc on 11 Dec 2011, 13:05 GMT

I used ATIH 2010 on 5 machines and absolutely loved it. It did everything I wanted via an easy to understand interface with access to powerful features.

I upgraded to 2011 and hated it. The simple event calendar was gone. System state backups were gone. It scanned my entire system for backups and as a result listed some that weren't even for the machine I was running on. With the cludgy task list as a replacement for the calendar I couldnt even tell if my scheduled events had succeeded.

I downgraded to 2010 and have stayed there ever since.

Acronis seem to be focusing on gimmicks or what's pretty and not what's useful. A sync service sounds like it could be great but instead runs via Acronis servers on the Net (probably the slowest path between any of your machines). How is that supposed to be useful or scale?

It felt the money spent on the 2011 upgrade was wasted and I will only upgrade to 2012 or beyond if Acronis show a real reason to. TIH 2010 works very well, from what I have seen of 2012 it doesnt add anything useful to that.

Comment #6.2 by: Ionut Ilascu on 12 Dec 2011, 08:57 GMT

During our tests we had no trouble restoring drive images and data backups created with ATIH 2010 and ATIH 2011.

Changing the backup settings also worked fine as all modifications were recorded and the actions were performed accordingly.


Comment #7 by: izmirli on 16 Dec 2011, 15:27 UTC reply to this comment

gerçekten mükemmel bir yazılım..


Comment #8 by: nintendo1889 on 19 Dec 2011, 01:34 UTC reply to this comment

I used acronis true image 9.1 (2008 era). It works beautifully.

I never upgraded it, and never needed to. I use it to manage a small network.

Comment #8.1 by: poktor on 19 Dec 2011, 16:29 GMT

Ever tried doing a restore? Backups are always easily made, it's the restore where the pain lies.. I used to use Acronis 10 for backing up my windows 7 machine. Did this for a few years. recently, i needed to do a restore, after a Linux dual-boot install went wrong. To my surprise, the acronis recovery disk told me that it was incompatible with the OS currently installed and stopped working. I hate that. It should have told me that when i installed it in the first place!


Comment #9 by: mr.steven on 25 Dec 2011, 01:06 UTC reply to this comment

a good soft


Comment #10 by: DontBuyAcronis on 10 Feb 2012, 14:20 UTC reply to this comment

Did you not actually use the software? It is getting one-star reviews from customers everywhere.. how could you possibly get 5 stars?? Try reading the support forums.. and maybe actually try the product for some time before reviewing it! This product STINKS!


Comment #11 by: Ofer on 11 Feb 2012, 02:42 UTC reply to this comment

On my machine it back up and restores seamlessly. very fast.


Comment #12 by: atakar on 16 Feb 2012, 09:17 UTC reply to this comment

We switched from our current backup provider mainly because of lack of service and seeing the many positive reviews on Internet we hoped Acronis would be better. Unfortunately, we were wrong, and so were the reviews we found on the internet. Software not functional + no support (only pay per incident with very slow support). The software was installed on a basic, completely updated windows xp system and gives an internal error that can not be found in the KB, new install = no effect, error for all types of backup (0x001703E9). We have never generated a successfully backup until this day. Naturally, we will not pay extra for service if a product has never worked and generates internal errors, not to mention functions extremely slow.

As the Acronis software completely fails to work for us and the (slow!) support refuses to helpwe will stop trying to get Acronis to work and switch to another provider. 149 euros gone... DO NOT BUY THIS. Livedrive.com / LiveSchijf.nl is MUCH better and the support is included and very good.


Comment #13 by: jtrtricks on 28 Feb 2012, 08:35 UTC reply to this comment

One of the best hard disk backup & restore utility........in market..........which really saves time.

Comment #13.1 by: AcronisStinks on 28 Mar 2012, 12:33 GMT

You must have been paid by Acronis to post that comment. You couldn't possibly have tried to do a restore. Last week launched the program to do an incremental backup and after it had been running for 8 hours the message on program announced that to complete the remainder of the incremental backup would require an ADDITIONAL 2.5 DAYS! HELLO! What a joke!


Comment #14 by: Disgusted on 09 Mar 2012, 23:48 UTC reply to this comment

The editor who wrote this article clearly never tried to use their products or get any support when the product didn't work. Acronis is one of the WORST companies I have ever tried to deal with. The support is HOPELESS; the products are all but useless (if you've tried to use them) and they withdraw ALL support for any product more than two years old. I would never use their products again, even if they were free. Horrible software, a useless company. There are plenty of better options on he market with much better service.


Comment #15 by: AzDayton on 27 Mar 2012, 19:48 UTC reply to this comment

WARNING! If you have other .VHD files on your system when you install Acronis True Image, they will show up on your list of backups, even though they are NOT backups. Naturally, you'd think that if you delete them from the list to get them out of the way, you'd be okay. But no... Acronis is so ARROGANT that it just deletes the entire .VHD file, even though it's got nothing to do with Acronis! So beware! You can remove them from the list, but you have to dig down to a sub-menu to do it. Such arrogance and conceit. Apparently they think they invented the .VHD format and they're the only ones who use it! SO... If you have any virtual machines... like for instance VBox... expect to see them show up on the Acronis backups list, and BE CAREFUL you don't delete them!
- Dayton - Tue. 03/27/2012 2 12:47:47

Comment #15.1 by: Ionut Ilascu on 28 Mar 2012, 09:09 GMT

Indeed, True Image shows all TIB and VHD files in the "Backup and recovery" list, disregarding the fact that VHD items may have been created from Disk Management applet or by a different program (e.g. VirtualBox), and are not actually valid Acronis backups.

Although you can remove the entries from the list, the situation is still annoying and misleading. All you can do for now is pay extra care when restoring data and rely on clues such as location of the archive, date and comments.

As far as deleting goes, the message is pretty clear: "Are you sure you want to delete all versions and settings of the backup?". However, the option for removing the entry from the list should be more visible.


Comment #16 by: Andy on 21 Apr 2012, 23:03 UTC reply to this comment

I have Acronis and I wish these reviews would have been a little more truthful. I have had Acronis for almost 8 months and I am canceling and looking for something else. The client software is flaky (I have it on XP, Vista, and Windows 7). I cannot count on backups to be there when I need it; every other time I check, the client says I have no backups and the site shows none as well. After I complain, they somehow reappear for a while only to disappear weeks later. Customer support is limited and they take their time responding. Stay away unless you have time and patience.

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