Crisp

If you're reading this, then it's reasonably safe to assume that you already know just how crucial conforming customer service truly is for any business out there, which is exactly why you might be interested in learning a few things about Crisp.

In short, Crisp is a professional, modern, and incredibly feature-packed customer messaging application that aims to provide you with all the necessary tools and features for establishing a smooth connection between your support team and present of future customers.

We'll start off by saying that you can take advantage of everything Crips has to offer, on a plethora of devices. It comes with stylish and smooth running clients for desktop platforms such as Windows, Linux, and macOS, as well as for mobile ones like iOS and Android, and it can also be reached directly from your computer's browser.

Besides the thoroughly-designed, modern and stylish UI and arguably great pricing, Crisp also scores well when it comes to integrations. You can unify the whole customer experience workflow by integrating Crisp with platforms such as WordPress, PrestaShop, Shopify WHMCS, Gmail, and Facebook Messenger or directly with your website by copying and pasting a simple line of code.

Since we're on the subject, it's also worth pointing you can also integrate Crips with Slack via a bespoke plugin. Of course, that's not the only pluging that Crisp bundles by default. You're also provided with plugins for Telegram, TwitterDM, Zapier, and MailChimp as well as other functional ones that allows you to block users, send private notes, redirect emails, send audio messages, transfer files, and many others.

The LiveChat feature is quite extensive as well since you're able to engage your customers using a basic chat, via email, via video calls, as well as via SMS, if you do so desire. The app proves itself surprisingly proficient when it comes to advertising campaigns. You can target specific types of audience and even view how many active visitors your website has thanks to an appropriately dubbed MagicMap feature.

All things considered, Crips clearly deserves a place right next to the best apps of its kind and should definitely be up for consideration regardless of you being a novice entrepreneur owning a small online business or the head of customer support in a corporation.

Not only is it justly easy to use and boasts one of the most impressive feature sets in this category, but Crisp also offers clients for a wide range of platforms, not to mention enough plugins to ensure that you and your team offer the best possible support for your visitors or customers.