Microsoft Support and Recovery Assistant (SaRA)

Microsoft Support and Recovery Assistant or, in short, SaRA is designed to help you troubleshoot various Microsoft applications and even Windows activation issues. It can address problems with software in the Office package, Outlook and Exchange, OneDrive, Microsoft Teams and Skype.

It diagnoses sync and login-related issues on mobile devices and can run an advanced analysis to find out why Microsoft applications are not working as they should.

The installation process is uneventful and soon you will be greeted by a simple yet clean interface that allows you to specify the application you are having problems with. Thanks to the wizard-based approach, working with the assistant should pose no problem, as every step is intuitive.

The first step is to choose the application that is not working properly. SaRA can address various issues but, in case it does not manage to find a satisfactory solution and fix the issue in question, it provides further instructions and guides you toward contacting the Microsoft support team. Some of the issues that the application can address are presented below.

If your organization is using Micosoft Teams, you will be glad to know that SaRA can detect why the Teams meeting option is not revealed or why Outlook fails to load the Teams add-in. Alternatively, if your chosen chatting app is Skype for Business, then keep in mind that the assistant can fix issues that prevent a successful sign in.

Microsoft Support and Recovery Assistant can also repair Office-related applications. It is of great use if Office fails to install, activate or get removed from the computer. It can fix issues related to setting up and synchronizing OneDrive, and comes with the knowledge to fix sign-in related issues for Outlook, both the desktop and the web edition.

The recovery assistant can try to figure out why Microsoft applications fail to work as planned. Aside from targeted analysis of specific applications, SaRA can also run a thorough analysis to generate a comprehensive report on all the issues it identifies. Before searching for solutions online or calling tech support, it is worth trying to solve your problem with the Support and Recovery Assistant.