Book a service centre appointment
Book an appointment before heading down to our Service Centres for a shorter waiting time.
BOOK NOW
We're here for you
Welcome to Samsung Support
Product Support
Get help, find answers, download drivers, manuals and more.
How to find model code
Select from the menus below to find your model number.
- Type
- Sub Type
- Category
Topic
Air Conditioner Services
Enjoy premium services such as 24/7 chat support, next-day appointment and after-hours appointment booking with your new air conditioner.
New TVs eligible for 2 years extended warranty
Register your new TV for 2 years extended warranty within 30 days from your date of delivery or purchase (whichever is later).
Find additional information
Warranty
![Warranty]()
![Warranty]()
Register your product and find out what's covered.
Phone Screen Replacement
![Screen Replacement for Smartphones]()
![Screen Replacement for Smartphones]()
Find out what is the recommended pricing for replacing or repairing your Galaxy phone's screen if it is damaged.
Phone Battery Replacement
![Phone Battery Replacement Icon]()
![Phone Battery Replacement Icon]()
Check the estimated pricing for replacing your Galaxy phone's battery.
TV Screen Replacement
![]()
![]()
Check the estimated pricing for replacing or repairing your TV panel if it is damaged.
Samsung Members Community
![]()
![]()
Your new hub for all things Samsung and beyond. Connect with Samsung experts, super-fans, and other Community members on the latest tips, features and Samsung products.
Samsung Care+
![Samsung Care+]()
![Samsung Care+]()
Plan for the unplanned with our worry-free care service for new Galaxy phones.
Smart Switch
![Smart Switch]()
![Smart Switch]()
Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
Always-on care, for your device
![Always-on care, for your device]()
![Always-on care, for your device]()
Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline
Service Terms and Conditions – Data Related
![Service Terms and Conditions – Data Related]()
![Service Terms and Conditions – Data Related]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
How to use Galaxy Maintenance mode to secure your device when a repair is in progress
Back up & Restore data
![back up and restore]()
![back up and restore]()
Find out the various ways to backup and restore data on your Galaxy device.
How to
Interactive TV Simulator
Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
![]()
![]()
Arrange an appointment to experience a shorter waiting time.
RC01_Static Content