IVM Answering Attendant

IVM Answering Attendant is a tiny application design to help you manage incoming calls and voice messages more efficiently so that you better serve your customers and business partners.

Following a quick and uneventful installation, you are welcomed by a user-friendly interface that is unlikely to give you any troubles. Even though it is not exactly a looker, the GUI is organized as a dashboard, so you can easily access the main functions whenever necessary.

The working space is split into two main sections, namely the list of mailboxes that you created and a panel that displays their content. By accessing a mailbox, you can preview information such as message ID, date, time, duration, caller ID along with their names. In the lower section of the UI, you can check out the status and other important events that occur in real time.

In case you need to manage multiple mailboxes, then you will be happy to learn that the program supports an unlimited number. Moreover, you can personalize each of them so that they behave according to your business or marketing needs. The tool also permits you to add a display name, an option that can help you distinguish rather quickly between the mailboxes that are a priority.

It is worth mentioning that you can create notifications so that the app dials a particular number when a new message arrives or after it has been checked. Further noteworthy features of the tool include a minimum and maximum voice mail length or sending the message as an audio file to a specific mail address.

If your line of work relies on answering phone calls and receiving messages, particularly if you are collaborating with companies that have a different time table, then perhaps IVM Answering Attendant can help you organize better and make a positive impression on your associates or customers.