IVM Telephone Answering Attendant description
A telephone answering, voice mail and ivr software with multiple telephone line support

IVM is a telephone answering machine, voice mail, call attendant, info-line and interactive voice response (ivr) program for Windows computers with voice modems or professional telephony line devices.

IVM Telephone Answering Attendant is an answering machine that helps you know who calls you.

Typical Applications
· Voicemail (from a single answering message to hundreds of voice mailboxes).
· In-coming caller ID logger or display.
· Call attendant (using the menu call transfer features) to transfer and direct calls.
· Telephone information lines or AudioText type systems.
· Automated telephone order taking.
· Automated telephone surveys (using the number entry features linked to a database).
· Credit card telephone account payment.
· Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
· Many more telephone related applications.

Extended message play on key press including support for wav, mp3 and a number of other formats.

Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.

Ability to open files or run other software to process data or report information.
Free professionally voiced greetings included

Here are some key features of "IVM Telephone Answering Attendant":

· Multiple telephone line support (1 - 64 lines simultaneously).
· Visual display for menu setup with drag and drop functionality.
· Caller ID logging (even if no message is left) and optional on-screen caller ID flash display.
· Call key select menus and ability for caller to enter numbers.
· Automatic message forward by email or upload to internet.
· Call transfer (subject to your phone company or PBX features).
· Remote Access (listen to messages by dialing-in) including toll-saver.
· Fully Supports VoIP connections using the SIP protocol. More information on VoIP here
· Axon IP PBX auto detection when installed on the same server.
· Save in-coming messages as wav files (keep messages for legal/record purposes).
· Automatic hours feature (enter your office hours and it will automatically answer after hours).
· Unlimited (selectable) out-going messages and menus.
· Call simulator is included so you can test your systems off-line.
· Automated outbound calls and messages (for telemarketing, messaging etc.).
· Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
· Extended message play on key press including support for wav, mp3 and a number of other formats.
· Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
· Ability to open files or run other software to process data or report information. Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more.
· Free professionally voiced greetings included.


Requirements:

To link to a phone line(s) one of the following:
· Voice Modem (TAPI compliant)
· Professional telephony card with correct drivers (eg. CAHTA, CURL etc.)
· VoIP (SIP) service for voice over IP lines
· [Optional] Internet Connection [to access remotely and to forward by email]


Limitations:

· 14-day trial