What's new in Live2Support 4.003
Aug 22, 2014
- Tab-Based Interface
- More Power for Admin
New in Live2Support 3.2 (May 27, 2011)
New in Live2Support 3.1 (Sep 17, 2010)
- User friendly, captivating look, smooth interface.
- Alarms and stickies for support operator.
- Chat Request highlighted in Bar as an added convenience.
- Retention of Monitoring window Size & status for further login.
- Message Time in operator-to-operator chat.
- Automatic Chat Accept option.
- Multiple ready made sound profiles for various sound alerts.
- Multiple language spell check option.
- Time stamp in operator's chat window.
- Multiple instances (Operator login) on same system.
- Interface availability in multiple languages.
- Operator chat console is also available for Mac OS.
- Now operator can also define their own Local Canned Responses and Pushed URL.
- Operator to operator communication transcript is available at local end.
- Chat history of visitors available, even without chat, in visitors monitoring window.
- Live keyword display in MOnitoring window visitor details.
- Sorting of columns in visitors monitoring window.
New in Live2Support 3.0 Beta (Mar 15, 2010)
- User friendly, captivating look, smooth interface.
- Multiple ready made sound profiles for various sound alerts.
- Multiple language spell check option.
- Time stamp in operator’s chat window.
- Sorting on different columns in visitors monitoring window.
- Live keyword display in visitor monitoring window.
- Multiple instances (Operator login) on same system.
- Interface availability in multiple languages.
- Operator chat console is also available for Mac OS.
- Now operator can also define their own Local Canned Responses and Pushed URL.
- Operator to operator communication transcript is available at local end.
- Chat history of visitors available, even without chat, in visitors monitoring window.
- Automatic Chat Accept option.