Mozilla Thunderbird 24 Review

very good
key review info
application features
  • Email client
  • (4 more, see all...)

Once upon a time, Mozilla released an email client that gained overnight popularity. Currently, Thunderbird supports emails, newsgroups and feeds, providing users with a rich plethora of features aimed toward email management and customization.

The program is free and open-source, available on Windows, Linux and OS X. Wrapped in a multi-tabbed interface, Thunderbird not only offers a simple means of sending and receiving messages, but also implements an address book manager and support for further enhancement via extensions (just like in Firefox), to name some of its notable features.

During installation, Thunderbird can be set as the default email application. An optional component handles the program's updates silently in the background to not disturb the user's normal activity.

New or existing email accounts are set up via user-friendly wizards through IMAP and POP3 protocols. Advanced users can manually configure protocol settings when it comes to the server host name, port, SSL and authentication mode (can be later modified).

As far as chat accounts are concerned, Thunderbird supports Facebook Chat, Google Talk, IRC, Twitter and XMPP, and they can be just as easily set up by inputting user names and passwords.

The multi-tabbed UI allows users to seamlessly switch between different windows with emails, local folders, chat messages, and so on. Standard actions shared with other self-respecting email clients can be performed, such as replying to one or all senders, forwarding messages or marking them as spam.

Additionally, users may open messages in a conversation, new window or tab, view their source code and save it to file, mark emails as unread, print or export them to EML, HTML or TXT format. More options become available through the context menu.

In matter of email management, Thunderbird has a few tricks up its sleeve. For instance, messages can be edited as new (e.g. without forwarding labels), prioritized by applying labels (important, work, personal, to do, later, custom tags), archived, moved or copied to other locations, while threads and subthreads can be ignored. A real-time search function with filters (e.g. senders, recipients, subject, body) is available across all folders.

Moving on to the message composing part, the application puts at users' disposal text editing features with regard to formatting, font type, color, size and emphasis, bulleted or numbered lists, indent or outdent, and alignment, in addition to smiley faces, links, anchors, images, header lines and tables. Emails may be accompanied by files, webpages, personal cards (vCard) and signatures (text, HTML or image).
Just like a professional word processor, Thunderbird provides a spell checker, both in automatic mode (check while writing) and manual form with user-selected language, personal dictionary, search and replace tools. It is possible to request a return receipt and delivery status notification, change the character encoding mode and delivery format (e.g. plain text only, automatic detection), set the email's priority level, save a copy to the sender's own account, as well as encrypt messages using personal certificates.
As expected, the program integrates an address book that can be filled with contact, private, work, chat and other kind of information, including photographs. Entries may be organized in different mailing lists, such as personal or work-related. Those who want to populate the address book with existing information instead of writing each part of the contact's details may resort to importing files from Eudora, Outlook, Outlook Express, text files (LDIF, TAB, CSV, TXT) or vCards (CVF).

Thunderbird's behavior is customizable in almost all aspects, starting with the page it shows in the message area at launch and alert type on incoming emails, whether it is a small balloon that pops up from the tray, default sound or custom audio file, or all.

Other elements prone to modifications are the default font and encoding method in email composition, auto-save time, adaptive junk filter logging, email scam automatic detection, antivirus software analysis, master password, cookies storage time, and so on.

As previously mentioned, server settings can be edited when it comes to the server name, port number, user name, connection security mode, and authentication method. Thunderbird is able to check the server for new emails on a regular basis (at least 1 minute), move messages to any folder, mark them as deleted or permanently remove them on deletion, as well as clean up the inbox and empty the trash on exit.

When retrieving content from the server, the utility can be set to synchronize emails based on age and size, delete older ones and keep starred messages, while specific mail folders and newsgroups may be selected for offline use. These are just a small part of the configurable options available in the email client.

The Good

Apart from email accounts, Thunderbird supports chats, feeds and newsgroups. Multiple identities can be created within the same account. It automatically identifies server settings for popular mail providers when setting up email accounts.

Courtesy of partner services, users may create personalized email addresses (requires a subscription fee). For example, they can assign their name as the domain.

It is secure, fully configurable and bundles a rich set of features, such as support for add-ons (e.g. UI themes, Lightning adds calendar functionality), return receipts, synchronization and storage, all wrapped up in a free and open-source package.

The tool is cross-platform (Windows, Linux, OS X), multilingual and includes extensive help documentation for all user categories. It runs smoothly on Windows 8/8.1 as well as on older Windows editions.

The Bad

Aside from receiving security-related updates, Thunderbird is no longer actively developed by the Mozilla Foundation.

Even with the help documentation, less experienced users are likely to have a hard time figuring out all of the app's options.

The chat feature could have been better implemented.

The Truth

Mozilla Thunderbird has quickly grown a fanbase and for all the right reasons: clean interface, wide range of features and configuration settings, RSS feed reader and chat support.

user interface 4
features 4
ease of use 4
pricing / value 5


final rating 4
Editor's review
very good
 
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