What's new in Dolby Access 3.7.2028.0
Mar 19, 2021
- New features and resolved issues:
- Refreshed user interface on PCs with Dolby Atmos for Gaming
- Various bug-fixes and changes to improve UI or reliability
- Older AVRs based on CirrusLogic chipset should no longer experience difficulties when using Dolby Atmos for Home Theater
- Known issues and workarounds:
- Some PC users with older AVRs based on CirrusLogic chipset might be unable to use Dolby Atmos for Home Theater. If you experience issues with sound after selecting Dolby Atmos for Home Theater, please contact Dolby support to resolve the issue at https://www.dolby.com/gaming/dolby-access/contact-us or by using the support link in the store listing or by pressing “Feedback” from within the “Info” section of Dolby Access.
- Due to intermittent issues, Channel Upmixer option has been temporarily disabled.
- Microsoft Store occasionally does not update Dolby Access or a content pack correctly. Canceling the update and updating from within the Microsoft Store can resolve the problem.
- Sometimes it may take up to 15 min to show the correct information about Dolby Atmos for Headphones in Windows 10 Audio Settings and Dolby Access application.
New in Dolby Access 3.6.181.0 (Nov 8, 2020)
- New features and resolved issues:
- Support for PCs with embedded Dolby Fusion technology
- Support for Xbox Series X
- Improved loading time
- Various bug-fixes and changes to improve UI or reliability
- Known issues and workarounds:
- Some PC users with older AVRs based on CirrusLogic chipset might be unable to use Dolby Atmos for Home Theater. If you experience issues with sound after selecting Dolby Atmos for Home Theater, please contact Dolby support to resolve the issue at https://www.dolby.com/gaming/dolby-access/contact-us or by using the support link in the store listing or by pressing “Feedback” from within the “Info” section of Dolby Access.
- Due to intermittent issues, Channel Upmixer option has been temporarily disabled.
- Microsoft Store occasionally does not update Dolby Access or a content pack correctly. Canceling the update and updating from within the Microsoft Store can resolve the problem.
- Sometimes it may take up to 15 min to show the correct information about Dolby Atmos for Headphones in Windows 10 Audio Settings and Dolby Access application.
New in Dolby Access 3.5.197.0 (Sep 15, 2020)
- Resolved errors reported by Accessibility Insights tool
- Flash trial feature (free weekends for all Access users)
- Reduce app startup time (for China mainland users)
- Various bug-fixes/changes to improve UI or reliability
New in Dolby Access 3.4.249.0 (Jul 30, 2020)
- New features and resolved issues:
- Support for PCs with embedded Dolby Audio technology
- Support for headsets and controllers licensed with Dolby Atmos for Headphones
- Various bug-fixes and changes to improve UI or reliability
New in Dolby Access 3.2.169.0 (Apr 19, 2020)
- New features and resolved issues:
- Support for 2 new languages: Korean and Traditional Chinese
- Various bug-fixes and changes to improve UI or reliability
New in Dolby Access 3.1.4081.0 (Jan 27, 2020)
- New features and resolved issues:
- Various bug-fixes to improve UI or reliability
- Known issues and workarounds
- Microsoft Store occasionally does not update Dolby Access or a content pack correctly. Canceling the update and updating from within the Microsoft Store can resolve the problem.
- Sometimes it may take up to 15 min to show the correct information about Dolby Atmos for Headphones in Windows 10 Audio Settings and DolbyAccess application.
New in Dolby Access 3.1.3842.0 (Dec 17, 2019)
- New features and resolved issues:
- 7-days trial
- Better support for PCs with embedded Dolby technology
- Support for Dolby Vision technology
- Support for Dolby Atmos for built-in speakers technology
- Support for offline Video Packages in chosen regions
- Support for high contrast mode
- Sound Radar application (on Dolby Atmos for Gaming PCs)
- Improved handling of Microsoft Store connectivity issues
- Various bug-fixes/changes to improve UI or reliability
- Known issues and workarounds:
- Microsoft Store occasionally does not update Dolby Access or a content pack correctly. Canceling the update and updating from within the Microsoft Store can resolve the problem.
- Sometimes it may take up to 15 min to show the correct information about Dolby Atmos for Headphones in Windows 10 Audio Settings and DolbyAccess application.
New in Dolby Access 3.1.3801.0 (Dec 2, 2019)
- New features and resolved issues:
- Extended support for OEM DAX PCs
- Sound Radar application on OEM Gaming PCs
- Support for Dolby Vision on licensed OEM PCs
- Support for Dolby Atmos for built-in speakers on PCs with DAX3 driver v2.5 and later
- Support for Content Packs in chosen regions
- Various bug-fixes/changes to improve UI or reliability
- Known issues and workarounds:
- Microsoft Store occasionally does not update Dolby Access or a content pack correctly. Canceling the update and updating from within the Microsoft Store can resolve the problem.
- Sometimes it may take up to 15 min to show the correct information about Dolby Atmos for Headphones in Windows 10 Audio Settings and DolbyAccess application.
New in Dolby Access 2.4.520.0 (Mar 12, 2019)
- New features and resolved issues:
- Message to user on first run of Access v2.4 (for RS5 OS and PC users only)
- Support for 2 year Dolby Atmos for Headphone license
- Various bug-fixes or changes to improve UI or reliability
New in Dolby Access 2.3.301.0 (Jun 29, 2018)
- New features and resolved issues:
- Improved loading time
- Improved notification of sale
- Fixed Xbox One video selection bug
- Various bug-fixes or changes to improve UI or reliability
- Known issues and workarounds
- Some customers on that downloaded Dolby Access cannot enable Dolby Atmos for Headphones after purchase. If you are unable to select Dolby Atmos for Headphone after purchase, please contact Dolby support to resolve the issue at https://www.dolby.com/us/en/access/contact-us.html or by using the support link in the store listing or by pressing “Feedback” from within the “Info” section of Dolby Access.
- Customers with an AMD Radeon GPU may experience video playback issues when resizing the screen. This can be resolved by resizing to full-screen and restarting the video.
- Full-Screen mode is disabled in media player
New in Dolby Access 2.2.111.0 (Mar 5, 2018)
- New features and resolved issues:
- Inform about ongoing sale
- Display promotion pages about new Dolby Atmos content
- Easier customer support form filling - some information is pre-filled automatically
- Various bug-fixes
New in Dolby Access 2.1.30.0 (Feb 21, 2018)
- New features and resolved issues:
- Animations added to introduction pages
- UI updates to enhance user experience
- New Troubleshoot dialog window
- Various bug-fixes
- Known issues and workarounds
- Some customers that downloaded Dolby Access cannot enable Dolby Atmos for Headphones after purchase. If you are unable to select Dolby Atmos for Headphone after purchase, please contact Dolby support to resolve the issue at https://www.dolby.com/us/en/access/contact-us.html or by using the support link in the store listing or by pressing “Feedback” from within the “Info” section of Dolby Access.
- Full Screen mode is disabled in media player
New in Dolby Access 2.0.462.0 (Dec 22, 2017)
- Added support for additional languages
- Improved process for redeeming codes
- Improved video playback experience
- Improved navigation within app
- Fixed visual issues where text was sometimes displayed incorrectly
- Fixed issue where application would sometimes fail to initialize correctly
- Improved ability to detect Store licensing issues
- Reduced incidence of rare crashes
- Various bug fixes and visual improvements