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DualDesk Lite Changelog

What's new in DualDesk Lite 20.6.0.0

Oct 23, 2020
  • Now it automatically registers the creator so you no longer have to register on the website.
  • Updated Digital Signatures and Copyright info.
  • Registration is no longer required, just enter your name in the Registered Name Box and leave the Registration Key box blank.

New in DualDesk Lite 20.5.1.0 (Sep 3, 2018)

  • Fixed uninstall hang in Windows 10.
  • Improved forced uninstall of pre-existing session.

New in DualDesk Lite 20.5.0 (Nov 30, 2016)

  • Fixed Windows 10 slow install and uninstall problems
  • Fixed uninstall problems in Windows 10
  • Fixed "DualDesk Already Installed" Warning if re-running the customer module too soon
  • Tested well on latest Windows 10 Anniversary Update

New in DualDesk Lite 20.4.9.0 (Sep 11, 2015)

  • This version provides a free permanent upgrade for the Lite and Expert Editions to the Professional Edition.
  • Improved initial connection speed on Windows 10.
  • Removed command shell (black) popup boxes on uninstall.

New in DualDesk Lite 20.4.8.0 (Nov 4, 2011)

  • All Editions now include encryption.
  • Updated uninstaller to help avoid false positive antivirus errors.
  • Encrypted viewer now asks if you want to accept unencrypted customer module connections.
  • Misc minor changes.

New in DualDesk Lite 20.4.7.0 (May 18, 2011)

  • Added FeedBackTitle= option The text to display in the title bar of the feedback request at the end of the session (50 characters maximum). Example: Feedback - DualDesk
  • Signed the Uninstaller (Uninst.exe) to keep AVG from complaining.
  • Renamed the rc4.key encryption file to rc4.dat to keep Norton and McAfee from complaining.
  • The toggle monitors toolbar icon now toggles between single monitor and multi-monitor modes instead of individual monitors. Multi-monitor mode shows all monitors in a single window.
  • Changed the SplashSeconds= variable The number of seconds (0-30) to show the splash screen. 0 minimum, 30 maximum. If set to 0 the splash will not be shown. Example 10 (default is 10)
  • Added privacy option to ini. MakePrivate= Controls what IP/DNS address, port and ID code information is added to the Origingal Filename version properties. 1 = Hide the IP/DNS address. 2 = Hide the IP/DNS address and Port. 3 = Hide the IP/DNS address, Port and ID Code. This will be expanded to include other data in the future. Example 1 (default is 0 or empty)
  • Fixed WOW64 paths for System restore, msconfg and other 64 bit tools when running as a service.
  • Fixed bug in Feedback URL and EndSession commands when running as a system on some systems.
  • Added customer module version and build date to the Technician's viewer window to make it easier to check that the customer is running an updated module.
  • Added option to disable or enable Ctl-Alt-Del at logon.
  • The customer module now automatically disables Ctl-Alt-Del (secure) logon to avoid problems initiating CAD at the logon prompt and resets it to original settings when the session ends.
  • The customer module is now created in a temp folder to prevent write errors on restrictive systems then tries to move it to the customer_modules folder. If it can't move it to the customer_modules folder it creates a sub-folder in the Documents folder and moves it there.
  • The customer module no longer waits for the Splash.bmp to close. It continues installing while it is being displayed.
  • Updated the DualDesk Repeater and DualDesk Proxy programs. Fixed some Vista/Windows 7 problems and added new command line switches:
  • Install Installs and starts the service -uninstall Uninstall the service -reinstall Uninstalls then reinstalls and starts the service -stop Stops the service (does not uninstall) -start Starts the service (must be installed first) -restartapp Restarts the program in application mode (removes service) -restartservice Restarts the program in service mode -bounce Stops the service then restarts it. (must be installed first) -setup Opens the settings window.
  • Added HideViewerList option. HideViewerList=1 Disables the list of connected viewers. If set to 0 the list is available, if set to 1 or higher it is disabled. Default is 0. Example: 0 or 1
  • All configuration files are now cleared of content before deleting them.
  • Improved Windows 7/Vista Ctrl-Alt-Del.
  • Moved the start in service mode check to earlier in the loading process so it will start in service mode quicker.
  • Moved the Select a Technican menu to earlier in the loading process so it will open the menu quicker.
  • The password, disclaimer and other prompts should now open faster. - Added Boot to Safe Mode menu Item. It boots imediately into safe mode. If it can't set safe mode it trys msconfig. Use the Unset Safe Mode & Reboot Normally menu selection to boot normally when done with Safe Mode.
  • Added Unset Safe Mode & Reboot Normally menu Item. It boots imediately into normal mode. If it can unset safe mode it will try msconfig. Use this option when done with safe mode and ready to boot to normally.
  • Added Reboot (not forced) menu Item. Does a normal wait for all to finish before reboot. It doesn't force files or programs closed.
  • Re-arranged menu items on the server to make it less confusing.
  • Added all of the Server Options to the popup timer/toolbox gadget to make it easier to access.
  • Added a menu item to the Viewer to allow the technician to force the customer module to Reconnect.
  • Cleaned up the Text Chat so only the machine name is displayed.
  • Added more checks to prevent double connections if the port is slow to respond.
  • Added more information balloons to let the customer and technician know what is happening.

New in DualDesk Lite 20.4.6.0 (May 18, 2011)

  • Included an Automatic WebConfig File Updater utility. This can be used instead of a dynamic DNS (DDNS) service such as no-ip, dyndns, etc if you use WebConfig mode.
  • Added info to Viewer window title to indicate if the customer module is running in Service Mode or Application Mode
  • Add AutoDetect/Set IP/DNS Address with the public IP address of the computer running the creator.
  • Added example configs folder that cover Repeater Mode, Relay Mode, Menu Mode and many others to use as an example when building the customer modules.
  • Added TechnicianName= option. This is the name shown on the Connect menu, connection messages, chat title bar and chat text. If left empty, the IP or DNS address of the technician will be used. (default) Example: Technician
  • This version provides a free upgrade from the Lite Edition to the Expert Edition.

New in DualDesk Lite 20.4.5.0 (Oct 29, 2010)

  • Expanded user customization options and PHP integration

New in DualDesk Lite 20.4.4.0 (Jun 19, 2010)

  • Added AutoFillUpdateUrl and CheckForUpdateUrl settings.
  • The customer module creator can now autmatically create a file with the current build date for each module created which can be checked by the customer module and alert the customer they are running an old build. The files are named: BuildDate-.txt You will need to upload the files to your website and set the CheckForUpdateUrl tag to point to the file on your website. It is disabled by default.
  • Example to disable check for update feature:
  • AutoFillUpdateUrl=
  • CheckForUpdateUrl=
  • Example if specifying the Update URL manually:
  • AutoFillUpdateUrl=
  • CheckForUpdateUrl=mywebsite.com/tech1date.txt
  • Example if automatically Updating the URL:
  • AutoFillUpdateUrl=www.mywebsite.com
  • CheckForUpdateUrl=
  • Expanded customizable text items.
  • Added NoDuration command line switch to viewer to suppress the session duration dialog.

New in DualDesk Lite 20.4.3.0 (Apr 27, 2010)

  • Added Multi-WebConfig Polling Mode

New in DualDesk Lite 20.4.2.0 (Mar 25, 2010)

  • Improved WebConfig, DelayedStart and RemoteStart for use with PHP or ASP

New in DualDesk Lite 20.4.1.0 (Mar 10, 2010)

  • Fixed multiple connection requests which caused problems using repeater mode with RemoteStart.

New in DualDesk Lite 20.4.0.0 (Mar 1, 2010)

  • Improved Safe Mode operation.
  • Improved custom command launch when not using timer.

New in DualDesk Lite 20.3.0.0 (Jan 21, 2010)

  • Improved screen change detection

New in DualDesk Lite 20.2.0.0 (Oct 22, 2009)

  • Now has full Windows 7
  • Vista Service Mode
  • Safe Mode support

New in DualDesk Lite 20.1.1.0 (Oct 22, 2009)

  • Added VNC compatible protocols to the Viewer.
  • Fixed viewer lockup if connection lost Optimized screen capture for more speed and less CPU usage.
  • Removed the click prompt for the goodbye message.
  • It is now only shown on the popup balloon unless the DD.ini config file contains:
  • GoodbyeConfirm=1
  • The customer module now gives the remote user the connection status and notifies them when files are accessed, deleted, transfered or renamed.

New in DualDesk Lite 20.1.0.0 (Aug 5, 2009)

  • Added option to select the config file using the file name of the customer module. If "SetConfigFromFileName" is set to 1 in the DD.txt config (ini) file the config with the same name of the customer module file (without the .exe extension) will be selected. If the customer module is named "Tech1.exe" it Will select the config file from the configs folder named "Tech1.txt"
  • The option must be set to: SetConfigFromFileName=1
  • Example: Tech1.exe
  • Added option to set the ID code in the Technican RepeaterViewer using the file name of the technician module. If the file name of the RepeaterViewer.exe begins with "FILEID-" (may be case sensitive) it will use the numbers after the "-" as the ID code. Example: FILEID-123.exe
  • Removed the prompt to view the log file on viewer exit.
  • Added View Log File to the listener menu.
  • Optimized code for smaller file size and more speed.
  • Added option to select the config file from the command line. Example: CustomerModule.exe /Tech1
  • Added option to set the ID code in the Technican RepeaterViewer from the command line. Example: Technician_repeaterViewer.exe /123
  • Optimized code for smaller file size and more speed.
  • Added option to select the config file from the command line. Example: CustomerModule.exe /Tech1
  • Added option to set the ID code in the Technican RepeaterViewer from the command line. Example: Technician_repeaterViewer.exe /123

New in DualDesk Lite 20.0.4.0 (Jul 4, 2009)

  • The popup toolbox now re-loads the tools when a new viewer configuration file is loaded and the start time is no longer reset so the duration will now show the total time from first connect when switching viewers.

New in DualDesk Lite 20.0.3.0 (Jun 17, 2009)

  • Optimized code to reduce size and use less CPU.
  • Removed the defualt splash so the splash is now optional. If Splash.bmp does not exist, no splash will be shown when the customer module is launched.

New in DualDesk Lite 20.0.2.0 (Jun 17, 2009)

  • Performance tweaks.
  • Improved switch to application mode if not able to run in service mode.
  • Improved the creator.

New in DualDesk Lite 20.0.1.0 (Jun 17, 2009)

  • The remote computer name is now truncated after the username in text chat to keep the : shorter
  • Updated the TCP socket code
  • Changed the popup toolbox icon to a generic wrench instead of the DualDesk icon
  • Changed the customer module prompts to use generic "Input Needed . . ." instead of "DualDesk 20.0"
  • Feedback will now be skipped if no http:// or https:// or mailto: is missing in the URL
  • The creator now adds shortcuts to test the repeater ports if use repeater is enabled
  • Updated the DD settings readme.txt
  • Fixed Error if Ask Port # selected
  • RemoteStart is now only accessible if the customer module is running in service mode
  • Fixed issue with RemoteStart flag not found on some systems preventing the session from starting even though the flag tested good on setup
  • Re-compiled Repeater.exe to run as a service in vista and Windows 7
  • You can now enter a full url to your web config file and it will ignore the IP/DNS address entry Example: http://www.mywebsite.com/1.txt
  • Eliminated multiple connection requests if the technician doesn't accept or reject the current incoming connection. New incoming connections will be ignored until the current request is answered by the technician
  • Added option to auto-accept incoming connections to the viewer (command line switch is /accept)
  • Added option to automatically toggle listen mode off while connected to a customer and automatically toggle listen mode back on when disconnected
  • command line switch is /toggle)
  • Removed the "Port Closed" popup message. If the connection is terminated the reason is written to the log file if logging is enabled
  • Improved 64bit compatibility
  • Divided the Proxy and Repeater into two separate programs to increase performance and reliability
  • Repeater.exe contains the Repeater mode functions
  • Proxy.exe contains the relay mode functions
  • The IdleTimeout= in the ini file (DD.txt) can now be used to increase the time between re-connects up to 30 seconds more per re-connect cycle
  • Changed customer module install folder name to prevent confusion with another program
  • Customer module will now start in application mode if it cannot run in service mode

New in DualDesk Lite 20.0 (Apr 10, 2009)

  • The customer module now runs in Service Mode on Vista before during and after the logon prompt and in Safe Mode. Default startup mode is Application Mode. You can switch to Service mode during the connection or enable Run as Service in the creator or edit the DD.txt ini configuration file.
  • Added support for up to 8 monitors.
  • Semi-transparent (alpha) menus and graphics (MS Office, Vista Gadget bar etc) are now captured.
  • Mouse movements by the remote server are now visible on the tech viewer.
  • Added a new streaming video codec from Hitachi.
  • Network traffic is reduced up to 50% when transmitting streaming video. Screen updates are faster and smoother.
  • The remote computer system information is now shown on the accept connection prompt.
  • Added option to ask the user for their name or account number before connecting. The information is displayed on the title bar and accept connection prompt.
  • RemoteStart is now built-in.
  • DelayStart has been improved.
  • WebConfig now loads the tools from the new (downloaded) config file.
  • Added several dozen more tools. Now there are 50 built-in besides the normal user configurable tools.
  • Select-A-Tech mode is now selected from a drop-down menu.
  • Added Ask Address (similar to Ask Port).
  • Viewer restrictions are now selected from a GUI menu if Ask Address is enable.
  • Added remote screen blanking.
  • The 4gb file transfer size limit has been removed.
  • File transfers will now resume if interrupted instead of starting over.
  • Re-wrote the Microsoft RC4 encryption plugin to be more Vista friendly.
  • Added Same Port as Viewer for Repeater Mode (You must use the version 20 Proxy software)
  • Relay mode now supports specifying the port number with wild-card addresses.
  • The creator can now load/save alternate tech configuration files.
  • Custom key commands can now be sent by turning on the local (viewer) Scroll-Lock key.
  • Transferring File Folders (not just files) are now standard in all versions.
  • You can now continue to control the remote keyboard and mouse and get screen updates while chatting or transferring files. However, screen updates and response times may lag if transferring files due to increased bandwidth.
  • File transfers using the new viewer and old customer module should work OK but are not compatible when using the old viewer with a new customer module.
  • Added more customization and configuration options. Title bar text, menu text and program icons shown in the tray menu an more are now customizable in the customer module as well as custom system configuration options. See the DD settings readme.txt file for more info.

New in DualDesk Lite 19.0.7.6 (Feb 16, 2009)

  • You can now use your own custom icon in the customer module. If the icon file named "Custom.ico" exists in the DualDesk program folder it will be used in the customer module exe file instead of the default DualDesk icon.

New in DualDesk Lite 19.0.5.3 (Apr 21, 2007)

  • Auto-disables UAC in Windows Vista and resets it to the pre-connect setting when the session ends.