Insight Changelog

What's new in Insight 11.25.2100.305

Nov 23, 2023
  • 46468 Resolved an issue where Student computers were not connecting to class and not being displayed in the Teacher console.

New in Insight 11.20.2100.255 (Oct 4, 2022)

  • Enhancements:
  • New command line option for performing a silent upgrade of Insight.
  • Option to specify thumbnails sizes on the Teacher console when displaying Student cards.
  • Classes now end automatically when the Teacher closes the console.
  • Classrooms now displayed in a drop-down list for easier selection between sessions.
  • Support for configuring Student names on the Teacher console.
  • Ability to remote control multiple Student computers at the same time.
  • Supports MSI installation over Active Directory or third-party software for easier large scale deployment.
  • New status window for displaying results of a remote login attempt.
  • Logon details are retained for Student computers so that they don’t have to re-enter them all the time.
  • Ability to see the last 10 messages on the Teacher console when trying to lock the Student screen.
  • Option to automatically lock the Student keyboard and mouse when performing Share Screen, and automatically unlocking after the Share Screen is over.
  • Ability to keep Teacher screen on top of other screens when performing Share Screen in Windowed mode.
  • For Mac Student: Supports Firefox browser.
  • Ability to install Connector on Mac computers.
  • Fixes:
  • 43609 Resolved an issue where Wake-on-LAN was not working with Insight.
  • 43608 Resolved an issue where last layout set on Teacher console was lost when Insight Teacher was restarted.
  • 43589 Resolved an issue where Faronics Insight 11 did not work properly on Hyper-V Gen2 Virtual Machines. (Case No. XXV-263-90783)
  • 43531 Resolved an issue where Students are able to change Class IDs when trying to join a class even if the option 'Allow Student to Change Class ID' was disabled. (Case No. HCA-138-13265)
  • 43521 Resolved an issue where no Network cards were listed in Insight teacher and Students were unable to connect. (Case No. RHT-494-63829)
  • 43178 Resolved an issue where the Student screen displayed the chat window, and did not return to the desktop after ending the Share Screen session even when the option 'Minimize Student screen after session ends' was enabled. (Case No. AOS-932-25593)
  • 42946 Resolved an issue where, when selecting a single Student, the Teacher had to add the Student to the selection and deselect other Students. (Case No. ROK-626-39490)
  • Known Issues:
  • 43885 When performing Remote session on offline and online Student computers, the window for offline Students does not get minimized after clicking the OK/Cancel button.
  • 43822 In certain cases, the Student computer is out of the class but is displayed online in the Teacher console.
  • 40732 In particular condition, keyboard and mouse get unlocked on Student computer even if keyboard/mouse is locked, or lock screen limit is active.
  • 40679 On Windows 8.1: Sometimes, Insight Student icon does not get displayed in the System Tray on Student computers after installing and restarting the computers.
  • 40670 Incorrect error message is displayed when Teacher console goes offline while in the process of getting file from Student computers.
  • 40626 On Windows 11: Sometimes mute/unmute status does not get updated on Student console.
  • 40571 Incorrect error message is displayed on the Teacher console when transferring files to Student computers and there is not enough free space on the folder location.
  • 40569 Incorrect error message is displayed on the Teacher console when transferring files to folders that do not have write permission on Student computers.
  • 40512 In a particular condition, when sending tests to logged off or offline Student computers, test status is displayed as 'Test in Progress' on Teacher console, but is not started on the Student computer.
  • 40137 In particular condition, black screen gets displayed on Student computers running Windows 8.1.
  • 39968 Incorrect keystrokes getting displayed.
  • 39854 Student thumbnails do not display the correct icon/status after the Teacher applies limits to the Student computers.
  • 39775 'Disable Drives' action fails on computers that have open documents on the removable drives when it is being disabled; computers are not rebooted and drives are not disabled.
  • 39719 When selecting to Share Student screen, the Teacher screen gets displayed to all Students instead.
  • 39662 In certain scenarios, Teacher is unable to perform actions from the Teacher console when trying to remote to Student computers.
  • 39645 'Mute Speaker' restriction does not get removed from Student computers even after they lose connection with the Teacher console.
  • 39635 On Windows 8.1: When performing Lock Screen limit on Student computers and the computer has restarted, the Lock screen does not get displayed.
  • 39632 When Students Raise Hand/Lower Hand while the Teacher console is offline, the status does not get updated on the Teacher console when the Teacher goes online.
  • 39627 Keyboard and mouse lock issues when Student computers lose connection with the Teacher computer.
  • 39597 Lock screen issues when Student computers lose connection with the Teacher computer.
  • 39593 Lock screen limit gets disabled on Student computers after a hard reboot.

New in Insight 11.12.2100.233 (Jul 20, 2022)

  • Enhancements:
  • Option to require Students to provide Student information when classes start.
  • Online classroom layouts can now be set up, saved, and exported; set up online classroom layouts as you would a physical classroom to optimize teaching environment; save the layout so that future class sessions will start with the saved layout in place; export the classroom with layout to enable easier access when having to use a different computer, or having a substitute teacher take over the class.
  • Command line support for activating license key during the installation process allows complete hands-off deployment of the Insight Teacher (for Windows only).
  • Option to import and export tests provides more convenience for Teachers to share tests and for moving devices around.
  • Option to remove files from Student computers once transfer to Teacher's computer has been completed.
  • New feature to sort Students through Logon IDs.
  • Ability to select ‘Logged In' and 'Logged Off' Student computers.
  • Teachers with multiple monitors can choose a specific monitor to share with the Students as part of the lesson, and keep the other screen private for supplemental information.
  • Option to expand/collapse all questions when creating or editing tests with multiple questions.
  • New 'Test History' feature lists all the tests taken by the Students and the option to export the test.
  • Option to minimize Student screen after the Teacher 'Share Screen' session has ended.
  • 'Autolaunch Class' option, when enabled, automatically launches the Class ID on the Teacher console the next time the Teacher logs in after the computer restarts.
  • Fixes:
  • 43071 Resolved an issue with 'Application and Keystroke History' not correctly capturing accented characters (for ex. ç, à, è). (Case No. YTX-759-74578)
  • 43019 Resolved an issue where web activity using Firefox was not being captured and reflected in 'Web History'. (Case No. TDW-129-38429)
  • 42791 Resolved an issue where Insight 11 could not be installed on some devices. (Case No. BKO-671-14558, TDW-129-38429)
  • 42555 Resolved an issue where Students are able to change the focus of the active window while the keyboard and mouse are locked during a 'Share Screen' session with the Teacher. (Case No. FZU-191-97111)
  • 42226 Resolved an issue with being able to install Insight without a password using the command line, resulting in a Student device that could not be managed through the 'Administrator Settings'. (Case No. JRO-375-12293)
  • 42195 Resolved an issue with being unable to install Insight 11 after uninstalling older versions (Case No. TLN-211-46517, ITN-623-97923, ROK-626-39490)
  • 42133 Resolved an issue with being unable to re-launch Insight Teacher if the application is closed from the system tray. (Case No. ZBZ-938-98315)
  • 42073 Resolved an issue with some command line install options not working properly. (Case No. JRO-375-12293, DLI-307-12194).

New in Insight 9.00.0090.9000 (Jul 1, 2021)

  • New Features and Enhancements:
  • Support for macOS Big Sur (11.0) and Apple Silicon Macs (M1 Processor).
  • Added web limiting support for new Edge browser.
  • Added information on Blank Screen showing which teacher enabled the restriction.
  • Class List Interface Updates: Class Lists are moved to their own main menu item and have been simplified. All class lists (both manual or dynamic) are now managed and loaded from the same ‘Start Class’ dialog.
  • New Auto-Dismiss Class option that allows teachers to define a time when the class will be automatically dismissed. This makes sure those students are free to be managed by the next class.
  • New Auto-Assignment option for teacher channels has been added to the Insight Connection Service (ICS). When enabled via the registry on the ICS, connected teachers can be automatically transferred to an open channel.
  • Added support for Arabic language.
  • Improved Japanese translation.
  • Fixes:
  • Resolved an issue where macOS student app icon showing in dock even when using Stealth Mode.
  • Resolved an issue where the Remote Control button remained grayed out in Teacher application after finishing Remote Control. (Case No. HJL-321-92494, RDY-233-75704, MGS-312-75466, ENR-155-94209)
  • Resolved an issue where Insight was showing classic UI on non-English versions.
  • Known Issues:
  • Insight is not able to blank the secondary monitor on dual-display system setup. (Case No. FYB-175-34798, LHT-241-94932)
  • Windows Start button remains restricted even after Insight Limit Apps has removed the restriction. (Case No. FYB-175-34798)
  • Insight displays random characters for some Vietnamese characters. (Case No. XUT-381-67747, OSH-537-81068)
  • Insight Teacher is unable to check for updates. (Case No. REG-537-28800)
  • Some dialogs are not fully visible in the Teacher console on Retina Macbook Pro and hence the buttons on the dialog may not be accessible. Auto-hide the taskbar to gain full access to the entire dialog and its buttons. (Case No. AEE-180-79280)
  • PC Student ‘Run Program’ feature does not run 64-bit applications.
  • Insight Teacher loses control of the student computer after the screen locks due to inactivity. (Case No. JTR-358-51368)
  • Insight Tech Console does not show Teacher Consoles when connected via Insight Connection Server. (Case No. QPH-664-26455)
  • Student screen stops refreshing on the Teacher Console when the teacher accesses CTRL+ALT+DEL option. (Case No. UIM-694-81213)
  • The Collect Files dialog contains truncated strings. (Case No. DFQ-236-80420)
  • Cannot collect files with dual byte file names from insight Mac Student. (Case No. DFQ-236-80420)
  • Insight Teacher is not refreshing student names from Active Directory. (Case No. BOG-110-47331)
  • Web Helper blocking other extensions. (Case No. VQN-644-23895)
  • Customer cannot see native applications running on Chrome OS Device. (Case No. IKT-219-51903)
  • Customer cannot block Siri using Insight on macOS 10.13. (Case No. JXQ-341-41200)
  • Student Machines lose KB/Mouse Functionality when being controlled in login screen. (Case No. BMA-846-18324)
  • The ability to Lock Student Mouse and Keyboard varies depending on double click vs right click on Student entry. (Case No. OYC-187-33202)

New in Insight 9.00.0060.9000 (Aug 14, 2020)

  • New Features and Enhancements:
  • UI Refresh for major Insight components on Windows and Mac. (Teacher Console, Tech Console, Test Builder, Student)
  • Added support for iOS 13 to Insight Teacher’s Assistant.
  • Enhanced Application Limiting in newer builds of Windows 10 (builds 1903+).
  • Added Enterprise Data Collection to the Insight Connection Service.
  • Fixes:
  • Resolved an issue for Blank Screen and Show Teacher on student machines where screensavers were active.
  • Resolved an issue with displaying Question and Alert History correctly when the teacher was remote controlling multiple machines.
  • Resolved an issue where Insight Limit App was restricting the Windows Start Button. (Case No. FYB-175-34798)

New in Insight 8.00.3284.8000 (Mar 5, 2020)

  • Added support for macOS 10.15 (Catalina).
  • Chromebook Updates:
  • Added enhancement provides teachers the ability to switch Chromebook thumbnails between active tab and full screen.
  • Added enhancement prevents Picture-in-Picture videos from playing when Blank Screen is enabled.
  • Other Updates:
  • Teachers now have the ability to ‘kill’ the student agent when standardized testing tools prevent the Insight agent to run during testing.
  • Note: Student devices must be restarted to re-enable the student agent.
  • The context menu when remote controlling a student is now disabled since the information in the Properties dialog for a given student is not actively updated while in the Remote Control session. The Properties information is updated after the session has ended.
  • Windows XP End of Support:
  • Windows XP is no longer supported and is now blocked from the installers for Teacher, Student, Terminal Services, and Tech Console.
  • Fixes:
  • Resolved multiple issues with Remote Control.
  • Resolved a Report Server uninstall issue where the shortcuts in the control panel and Apps and Features were not being removed correctly.
  • Resolved an issue when multiple chat windows have been opened due to multiple alerts being sent.
  • Resolved an issue where Remote Log On failed due to time-out on slower machines by adding a registry key setting to allow administrators to change the default wait time so the Remote Log In does not time-out.
  • Resolved an issue with providing better user experience when using Channel 0 and there are more than 40 students. Now, if there are more than 40 students, the Teacher Console will only display details view (no thumbnails) and the thumbnail view option is disabled.
  • Resolved an issue where Keystroke Alerts were breaking when a student was loaded into a second class.
  • Resolved an issue in Keystroke Alerts where banned words were not being displayed correctly.
  • Resolved an install issue where the Chrome extension option was not being read correctly from the registry settings.
  • Resolved an issue in the Tech Console where the Blank Screen icon was not enabled correctly.
  • Resolved an issue in the Tech Console and Teacher Console where the Remote Control button was not disabling correctly for students that are disconnected.
  • Resolved an issue with Disable Keyboard and Mouse when using Remote Control.
  • Resolved an issue where the Insight Student was conflicting with Solidworks 2019.
  • Resolved an issue where the Mac student could fail during a Remote Control session.
  • Resolved an issue where Student Diagnostics for macOS was not performing tests correctly.
  • Resolved multiple issues in dialogs and text where they did not display correctly in Dark Mode on macOS Mojave 10.14 and macOS Catalina 10.15.
  • Resolved an issue where the Mac student auto-update was not working correctly.
  • Resolved an issue in the Mac Teacher Console where a highlighted student was displayed as disabled when right-clicking on an alert message.
  • Known Issues:
  • Insight is not able to blank the secondary monitor on dual-display system setup. (Case No. FYB-175-34798, LHT-241-94932)
  • Windows Start button remains restricted even after Insight Limit Apps has removed the restriction. (Case No. FYB-175-34798)
  • Insight displays random characters for some Vietnamese characters. (Case No. XUT-381-67747, OSH-537-81068)
  • Insight Teacher is unable to check for updates. (Case No. REG-537-28800)
  • Some dialogs are not fully visible in the Teacher console on Retina Macbook Pro and hence the buttons on the dialog may not be accessible. Auto-hide the taskbar to gain full access to the entire dialog and its buttons. (Case No. AEE-180-79280)
  • PC Student ‘Run Program’ feature does not run 64-bit applications.
  • Insight Teacher loses control of the student computer after the screen locks due to inactivity. (Case No. JTR-358-51368)
  • Insight Tech Console does not show Teacher Consoles when connected via Insight Connection Server. (Case No. QPH-664-26455)
  • Student screen stops refreshing on the Teacher Console when the teacher accesses CTRL+ALT+DEL options. (Case No. UIM-694-81213)
  • The Collect Files dialog contains truncated strings. (Case No. DFQ-236-80420)
  • Cannot collect files with dual byte file names from insight Mac Student. (Case No. DFQ-236-80420)
  • Insight Teacher is not refreshing student names from Active Directory. (Case No. BOG-110-47331)
  • Web Helper blocking other extensions. (Case No. VQN-644-23895)
  • Customer cannot see native applications running on Chrome OS Device. (Case No. IKT-219-51903)
  • Customer cannot block Siri using Insight on macOS 10.13. (Case No. JXQ-341-41200)

New in Insight 8.00.3252.8000 (Sep 12, 2019)

  • Features & Enhancements:
  • Added additional security to the Chromebook agent to prevent students from evading the teacher-initiated blank screen command.
  • Added a web extension for Firefox browsers to enhance web blocking and web history capabilities.
  • Added the ability to set channel number as a filter option for class lists.
  • Added a prompt to notify teachers that they are pulling students from another class into a new class.
  • Fixes:
  • Resolved an issue where in some scenarios, Insight web blocking can be bypassed in Firefox (Case No: BLH-399-44849)
  • Resolved an issue where in some environments, student computers see a black teacher’s screen (Case No: OOI-160-24487)
  • Resolved an issue where the teacher console was still able to remotely control a student when the student channel was changed to private channel 16001.
  • Resolved an issue where the Mac Teacher would not uninstall.
  • Resolved an issue where maximizing the Mac tech console would cause the blank screen to hang.
  • Resolved an issue where Insight would create a .dmp file when students viewed webmail emails using the Firefox browser.
  • Resolved an issue where Chromebook students were in blank screen mode and then selected to enable full-screen monitoring, which then caused the students to share their screen.
  • Resolved multiple installer issues when installing on Mac Mojave.
  • Resolved an issue where the Mac Teacher was not sending the Ctrl-Alt-Del command to Windows students correctly.
  • Resolved multiple remote-control related issues.
  • Resolved an issue where a teacher profile did not load correctly when loading a profile with the view set to Classroom Layout and their current view set to Details View.
  • Resolved an issue where a teacher was not able to change a student’s Disable Mouse and Keyboard settings during a show student session.
  • Resolved an issue where users were unable to launch two teacher console sessions with terminal services installation.
  • Resolved an issue where students would ask a question during a show teacher session.
  • Known Issues:
  • Some dialogs are not fully visible in the Teacher console on Retina Macbook Pro and hence the buttons on the dialog may not be accessible. Auto-hide the taskbar to gain full access to the entire dialog and its buttons. (Case No: AEE-180-79280)
  • PC Student “Run Program” feature does not run 64-bit applications.
  • Insight Teacher loses control of the student computer after the screen locks due to inactivity. (Case No: JTR-358-51368)
  • Insight Tech Console does not show Teacher Consoles when connected via Insight Connection Server. (Case No: QPH-664-26455)
  • Student screen stops refreshing on the Teacher Console when the teacher accesses CTRL+ALT+DEL options. (Case No: UIM-694-81213)
  • The Collect Files dialog contains truncated strings. (Case No: DFQ-236-80420)
  • Cannot collect files with dual byte file names from insight Mac Student. (Case No: DFQ-236-80420)
  • Insight Teacher is not refreshing student names from Active Directory. (Case No: BOG-110-47331)
  • Web Helper blocking other extensions. (Case No: VQN-644-23895)
  • Customer cannot see native applications running on Chrome OS Device. (Case No: IKT-219-51903)
  • Customer cannot block Siri using Insight on macOS 10.13. (Case No: JXQ-341-41200)

New in Insight 8.00.3218.8000 (Apr 10, 2019)

  • Windows Updates:
  • Resolved an issue where the blank screen section in student properties was not enabled when a teacher blanked a student’s screen.
  • Resolved an issue where the time reported at the end of a video was incorrect.
  • Resolved an issue where the total “Vote” percentage when selecting an odd number of students did not total 100%.
  • Resolved an issue where, when performing a “Show Teacher” and “Draw on Screen,” the checkbox was selected to indicate that “Drawn on Screen” is enabled.
  • Known Issues:
  • Some dialogs are not fully visible in the Teacher console on Retina Macbook Pro and hence the buttons on the dialog may not be accessible. Auto-hide the taskbar to gain full access to the entire dialog and its buttons. (Case No: AEE-180-79280)
  • PC Student “Run Program” feature does not run 64-bit applications.
  • Insight Teacher loses control of the student computer after the screen locks due to inactivity. (Case No: JTR-358-51368)
  • Insight Tech Console does not show Teacher Consoles when connected via Insight Connection Server. (Case No: QPH-664-26455)
  • Student screen stops refreshing on the Teacher Console when the teacher accesses CTRL+ALT+DEL options. (Case No: UIM-694-81213)
  • The Collect Files dialog contains truncated strings. (Case No: DFQ-236-80420)
  • Cannot collect files with dual byte file names from insight Mac Student. (Case No: DFQ-236-80420)
  • Insight Teacher is not refreshing student names from Active Directory. (Case No: BOG-110-47331)
  • Web Helper blocking other extensions. (Case No: VQN-644-23895)
  • Customer cannot see native applications running on Chrome OS Device. (Case No: IKT-219-51903)
  • Customer cannot block Siri using Insight on macOS 10.13. (Case No: JXQ-341-41200)
  • Cannot provide Username and Password in the prompt in Tech Console running on a Mac. (Case No: NOD-764-63400)

New in Insight 8.00.3117.8000 (Jun 26, 2018)

  • Features & Enhancements:
  • Keystroke alerting for Chromebook: send banned word alerts and retrieve screenshots when requested by the teacher.
  • Chromebook Keystroke Alerts are now recorded by the Report Server.
  • Added the ability to disable the Windows remote control feature.
  • Added the ability to disable the Mac remote control feature.
  • ICS can now automatically export statistics via CSV.
  • Updated UI for ICS Status Pages.
  • Updated SetChannel.exe to allow changing ConnectionServerAddress and Options in addition to Channel.
  • Removed locking keyboard on view.
  • Changed the link to the ICS status page during install.
  • Added a nag option for student to accept full screen.
  • Added the ability to retain Report Server data when upgrading from previous releases.
  • Added the ability to select a Network Card/IP address for the Insight Connection Server.
  • Added an installation parameter for the ICS to bypass scheduled restart task creation.
  • Updated installation documentation to include better sample configuration file settings and improved default values for Chromebook Config File.
  • Fixes:
  • Resolved a conflict between Limit App and new Windows 10 Sticky Notes.
  • Resolved an issue where dual-monitor Windows Teacher can only draw on Monitor 1.
  • Resolved an on Windows issue where Student was not showing second monitor.
  • Resolved an issue where the students were not displaying in alphabetical order by their Login Names on Mac teacher Console.
  • Command line configuration of private browsing in Mac Teacher now permitted.
  • Resolved an issue where Keystroke History on the Mac Teacher was not showing up on certain students.
  • Resolved an issue where Mac Teacher managed profile has the wrong type for channel setting.
  • Resolved an issue where, when Remote Control was disabled on a Mac Teacher Console and more than one student was selected, the Remote Control icon was not disabled.
  • Resolved an issue where Mac Student would remain disabled for 30 seconds after a Remote Control session.
  • Resolved an issue where Mac Student was not blanking secondary display during Blank Screen.
  • Resolved an issue where the Mac Teacher could not open screenshots for Chromebook Students Banned Alerts.
  • Resolved an issue where the Mac Teacher would only receiving keystroke alert the first time a student used a banned word.
  • Resolved an issue where the Mac Tech Console would crash overnight.
  • Resolved an issue where Mac Student was force closing all browsers when an empty Block List Web Limiting is enabled.
  • Resolved an issue where Mac Student was not accepting mouse movements.
  • Resolved an issue where Mac Student was deleting .pkg files from source or destination folder in file transfer.
  • Resolved an issue where Mac Tech Console could limit student’s private browsing.
  • Resolved an issue where Student allowed Tech Console functionality with wrong passwords.
  • Resolved an issue where another Teacher and Tech Console would see a Mac Teacher as a student machine if the Mac Teacher were installed with a Mac Student on the same machine.
  • Resolved an issue where Mac Tech Console cannot change the Channel of Mac Teacher when Mac Teacher is installed with a Mac Student.
  • Resolved an issue where the Mac Teacher was unable to collect stored test answer files.
  • Resolved an issue where the Mac Test Builder had no way to remove image from question.
  • Resolved an issue where the Mac Student: Blank Block List was interpreted as Block All.
  • Resolved an issue where the Mac Student going to channel 16001 was not ending Remote Control.
  • Resolved an issue where on Mac Teacher was not listing “Limit by” or “IP Address” when a teacher limited a student within the student’s properties.
  • Resolved an issue where the Mac Teacher Run Examples dialog showed Windows examples with double slashes.
  • Resolved an issue where the Mac Teacher on 10.12 (Sierra) displays “Show Tab Bar” menu item.
  • Resolved an issue on Mac where Chrome extension provisioning profile code signatures had expired.
  • Resolved an issue where a TA Remote Control was unable to wake a sleeping Mac running 10.11.
  • Resolved an issue where sometimes a Mac 10.10.5 student would not go to the redirect page when using Firefox.
  • Resolved an issue where Mac Student would sometimes put the redirect URL in the wrong input when using Firefox.
  • Student code now obfuscated on Chromebook.
  • Resolved an issue on Chromebook where, when the web helper retrieved an incorrect user name, it could not be easily rectified.
  • Resolved an issue where the Chromebook Student would crash during Classlist Loading/Dismissing.
  • Resolved an issue where testing was no longer displaying as full-screen on Chromebook.
  • Resolved an issue where the Show Windows or Mac Student to Chromebook Student stops updating after about a minute.
  • Resolved an issue where Web limiting was not applied to Chromebook Student when they were selected by a Mac Teacher.
  • Resolved an issue on Chromebook where Web Helper was receiving an unchecked runtime error.
  • Resolved an issue where short blank screen messages were not centered on Chromebook.
  • Resolved an issue where Students could still view blocked websites using an Incognito Chrome browser.
  • Resolved an issue where, after a Chromebook student set their Screen Sharing to Full Screen, they could not change it back to Active browser without rebooting the Chromebook.
  • Resolved an issue where the Chromebook student was not displaying a Title in “View Student Internet History…”
  • Added new translations for the Chinese Report Server installer.
  • Resolved an issue where Student could use ESC or Ctrl + w to escape a blank screen.
  • Resolved an issue where the user could not install a Publish Teacher using a GPO.
  • Resolved an issue where remote credentials from Tech Console was could not be verified for domain admin users in some cases.
  • Disabled Show Video in menu bar when connected to ICS.
  • Resolved an issue where inputting ‘123456’ in Start Assessment mode would display incorrectly.
  • Resolved an issue where Multi-RC inputs stopped on students when logging in.
  • Resolved an issue where WebLimit allow and block lists could not be changed using the Thin Client.
  • Resolved an issue where content under “File to collect” could not be changed after clicking the “Collect Files” button.
  • Resolved an issue where the most recently loaded class list was not displayed in the Save Current Class List menu.
  • Resolved an issue where multiple student icons were displayed on the student’s PC after teacher console set keystroke alert.
  • Resolved an issue where the teacher console didn’t receive alerts from the student when they typed banned words in a browser or notepad.
  • Resolved an issue where Key Stroke Alerts did not work when loading a large banned word list.
  • Resolved an issue where the “Send Ctrl-Alt-Del (While Controlling)” was not working when attempting to unlock a student computer.
  • Resolved an issue where the Remote Control did not work if the teacher stopped remote control and then clicked on the student again.
  • Resolved an issue where, if a Mac Teacher was performing a remote control of a Windows Student, a message would appear stating “The student is already in a session with another Teacher console.”
  • Resolved an issue where the Remote Control screen would freeze if the regedit folder was opened on a student computer.
  • Resolved an issue where the Student client was prematurely purging URL history data.
  • Resolved an issue where the student could use “Control + R” to circumvent web limiting.
  • Resolved an issue where some students were missing from the classroom layout.
  • Resolved an issue where the Teacher.msi was not installing silently with an .mst file.
  • Resolved an issue where Firefox version 56.0 would break web history and web limiting on Mac and Windows.
  • Fixed spelling typo in setdatatrans.exe utility.
  • Resolved an issue where the Show Teacher screen selection in the tool bar was not working correctly.
  • Resolved an issue where Screen scraping of a full name on Chrome would fail.
  • Resolved an issue where Show Teacher was disabled on Surface Pro 4 input.
  • Resolved an issue where a Mac ICS connected student Remote Control session ended with login/logout.
  • Resolved an issue where mouse, cursor, and keyboard would freeze when using a Chrome browser.
  • Resolved an issue where the Vote screen would reopen as a blank multiple choice Vote screen if closed by the student.
  • Resolved an issue where the Channel in the Student system tray would reset to 1 after a reboot.
  • Resolved an issue where the Student’s login information was lost after an upgrade.
  • Resolved an issue where the login names were truncated and students were not loading into class.
  • Resolved an issue where the Screen Privacy parameter was not set during scripted install.
  • Resolved an issue where the Student was not properly scaling with full screen Show Teacher and Show Student.
  • Resolved an issue where the Windows Teacher and Student installers were not preventing users to install on systems with less than 256 MB for Windows 7/8/10 and less than 128 MB for Windows XP.
  • Resolved an issue where the Installer Publisher was listed as “Unknown” by Windows during install.
  • Resolved an issue where the ICS installer was not overwriting the Password Secure Mode hash.
  • Resolved an issue where SSID White List entries were not being passed in during a scripted install.
  • Resolved an issue where the Dynamic Class List CSV path change was not persistent over a Windows Teacher restart.
  • Resolved an issue where Collect * produced unpredictable results if subfolders were not specified.
  • Resolved an issue where the wrong error code was transmitted when sending a file to a full Mac Student.
  • Resolved an issue where the Report server was duplicating drive information.
  • Resolved an issue where the Thin Client installer was not removing all files during uninstall.
  • Resolved an issue where users were unable to create a new user in report server because they were receiving a 404 error when navigating to page.
  • Resolved an issue where the Customer-Show video file would not launch after being sent.
  • Resolved an issue where the Mirage Driver was not removed upon uninstallation of an Insight Teacher or Student.
  • Resolved an issue where the Customer-Show teacher screen was cut off and rotated on Lenovo Miix 310.
  • Resolved Show Teacher display issues on a Nexus 7.
  • Resolved an issue where Nexus 7s would truncate Student information in the class string.
  • Resolved an issue where Run Program did not launch app by id.
  • Resolved an issue where Show Teacher stopped updating on students.
  • Fixed an ICS error: CheckGroupMembership () failed with an error of 9 when accessed from vSphere.
  • Resolved an issue where the Touch drivers were not re-enabled after being disabled.
  • Resolved an issue where the class list icon was too small to see on 7-inch tablets when the device was in Portrait mode.
  • Resolved an issue where Keystroke Alerts were not generated for Thin Client Students.
  • Resolved an issue where users could change their channel to an invalid channel.
  • Resolved an issue where it was possible to remote control a Student on a different channel.
  • Resolved an issue where Remote Control would fail on a Mac teacher when controlling a Windows Student while connecting through an ICS.

New in Insight 8.00.2379.8000 (Jul 19, 2017)

  • Features & Enhancements:
  • New checkbox option to hide show/remote quality setting.
  • Insight Tech Console now available in Simplified Chinese.
  • Added option for Command Line install parameter to turn off “task limiting”.
  • Added option for Teacher console to always use legacy remote control and show teacher/student.
  • Added option to prevent students from jumping to channel 16001, only if “student privacy” option is toggled during the install.
  • Enhanced OS X Insight Security monitor to be as robust as the Windows version.
  • New iOS Student Chat.
  • Fixes:
  • Resolved an issue where Chrome extension was stopping chrome apps on windows.
  • Resolved an issue where Windows 10 student appears to be restarting itself.
  • Resolved an issue where Chromebooks was not displaying thumbnails.
  • Resolved localization issues.
  • Resolved an issue issue of conflict between Insight and EasyC Software.
  • Resolved an issue where Insight Student and Insight Teachers crashed.
  • Resolved an issue where advanced install was shutting down Windows Student install.
  • Resolved an issue where Remote Control session was being lost when entering UAC, Lock or Security screens on Windows 8 Student.
  • Resolved an issue with Teacher Console image scaling.
  • Resolved an issue with Norwegian ALTGr keyboard and accents on E.
  • Resolved Issue with Chromebook demo mode configuration file parameter getting stuck in demo mode.
  • Resolved an issue with Chromebook on limit web and blank screen.
  • Resolved an issue where Network Tampering Controls SSID List was not updating immediately.
  • Resolved various minor Report Server errors.
  • Resolved an issue where Mac student was not loading for ADName Class list.
  • Resolved an issue with Teacher blanking a single Chromebook screen and having it affect others.
  • Resolved an issue with Dual Monitor share teacher screen issue with the second display.
  • Resolved an issue where Teacher console was crashing after selecting “Show Student”
  • Resolved an issue where student was showing as two icons in the system tray
  • Resolved an issue where Teacher console was randomly receiving “not Responding” thumbnails.
  • Resolved an issue where Multiple channel selection was appearing to send keystroke alerts.
  • Resolved an issue where Mac Teacher console was crashing on receiving a bad packet.
  • Resolved an issue where the Report Server was not able to upgrade ( install error: port 80 in use).
  • Resolved an issue where Windows Teacher was appearing to lock up when sending files.
  • Resolved an issue where Insight student install was disabling Private browsing policy.
  • Resolved an issue where Limit web on Chrome does not always refresh page to block.
  • Resolved an issue where Teacher Console was unable to take snapshot from full view.
  • Resolved an issue where Show student was showing up in full screen on viewing students screen.
  • Resolved an issue where Android Thumbnail is garbled when viewed through the Insight Teacher Assistant.
  • Resolved an issue where Show Teacher view on student screen was being cut off and zoomed in.
  • Resolved an issue where starting another Remote-Control session you were just remote controlling causes the session to terminate by the student.
  • Resolved an issue with limit web not working for Chrome nComputing.
  • Resolved an issue with Teacher Console able to see student desktop while Screen privacy is enabled.
  • Resolved an issue where “Limit Task Manager / Activity Monitor on Student” not working previously.
  • Improved various iOS Student issues.
  • Improved various Android Student issues.
  • Resolved an issue where Caps lock was getting stuck on Mac Teacher during Remote Control.
  • Resolved an issue where Chromebook settings were not retained between shutdowns.
  • Addressed Mac Show Teacher session terminated by PowerPoint Presenter mode.
  • Resolved an issue where students were breaking out of blank screen on Mac laptops.
  • Resolved an issue where Mac 10.12 could not export test results.
  • Resolved an issue where the Student not getting dismissed from class list when a Mac teacher loads them into a class.
  • Resolved an issue where Draw on screen in the new show teacher on windows was not working.
  • Resolved an issue where attempting to remote control an Insight Connection Server and connecting to a student, teacher only sees a black screen.
  • Resolved an issue where keystroke monitoring was not enabled on Windows 10 French system. (VET-921-23538
  • Resolved an issue where typing with è and ê with french keyboard was not working. (Case No: UBT-530-79065)
  • Resolved an issue where sharing a student’s screen to another screen resulted in Insight Teacher console crashing. (Case No: BTJ-710-89915)
  • Known Issues:
  • Upgrading from build 8.0.0.42 to a newer Insight build, causes the Report Server data to be overwritten. This is expected due to a database schema change made around build 8.0.0.50. Please backup the database prior if the data contained is critical. Or install a new report server while keeping the old report server as a backupoffline reference.
  • Some dialogs are not fully visible in the Teacher console on Retina Macbook Pro and hence the buttons on the dialog may not be accessible. Auto-hide the taskbar to gain full access to the entire dialog and its buttons.(Case No: AEE-180-79280)
  • PC Student “Run Program” feature does not run 64-bit applications.
  • Insight Teacher loses control of the student computer after the screen locks due to inactivity. (Case No: JTR-358-51368)
  • Insight Tech Console does not show Teacher Consoles when connected via Insight Connection Server. (Case No: QPH-664-26455)
  • Student screen stops refreshing on the Teacher Console when the teacher accesses CTRL+ALT+DEL options. (Case No: UIM-694-81213)
  • The Collect Files dialog contains truncated strings. (Case No: DFQ-236-80420)
  • Cannot collect files with with dual byte file names from insight Mac Student. (Case No: DFQ-236-80420)
  • Insight Teacher is not refreshing student names from Active Directory. (Case No: BOG-110-47331)

New in Insight 8.00.2363.8000 (Dec 13, 2016)

  • NEW FEATURES:
  • Up to 8x Faster Screen Sharing:
  • Thumbnail monitoring now uses half the amount of data compared with previous editions resulting in lower bandwidth usage overall.
  • Show Teacher and Student screen is approximately 400% faster.
  • Remote Control using similar performance results like the Show screen feature.
  • Chromebook Enhancements:
  • Battery and Power Status information in the Teachers Console.
  • Ability to select random Insight Student.
  • Enhanced security with Password Secure mode.
  • Available as an option to use as part of TrialDemo mode.
  • e-Safety Enhancements:
  • Get e-Safety with Banned WordsKeystroke alerts.
  • Send a snapshot to the teacher console on a banned word event triggered by an Insight student.
  • e-Safety integration with Insight Report Server to get a centralized perspective on events in the Insight environment.
  • Record and analyze technology utilization with reports such as website visits or application usage by a student or computer.
  • Android Student Enhancements:
  • Enable Thumbnail monitoring even outside of the Insight student application.
  • New Blank screen and Chat feature for better control.
  • Newly redesigned Student interface for enhanced usability.
  • Ability to sign-in with the Google profile to allow Insight to use the student’s login name.
  • Optimized Insight Student app to work with Android 7.0 Nougat.
  • New Show Screen Settings:
  • Active Display – Ability to select a single monitor, or multiple monitors to be displayed during the show session.
  • Image Quality – Ability to select performance based on speed vs. image quality. With new Turtle mode, Rabbit mode and Cheetah mode to set the desired speed vs. image quality.
  • Turbo Mode – See up to 800% performance increase with 6-10 frames per second with the new Turbo mode.
  • Draw on Screen – Allow the Teacher to draw with a red pen on the screen with enhanced usability.
  • Customer Enhancements:
  • New option to minimize vs. shutdown in Application Limiting
  • Mac Teacher can now use network path for dynamic class lists
  • Wake-On-Lan (WOL) option so that settings can be local machine rather than User
  • Fixes:
  • Resolved an issue with the /norestart command for mass uninstalling.
  • Resolved an issue where the Mac student tray icon was updating too often.
  • Resolved an issue where Google Docs are not being allowed even if permitted with the Web Limiting feature.
  • Resolved an issue where Chrome extension was prompting to block a page hundreds of times per second.

New in Insight 7.81.2340.7810 (Feb 25, 2016)

  • New Features & Enhancements:
  • Improved Usability for Screen Sharing in Chromebook: Enhanced Chromebook Student Preferences dialog where students can clearly select if they want to share an Active browser tab or Full screen. Selecting Full Screen will display a security prompt and the student must click Share to share the screen.
  • Fixes:
  • Resolved an issue with Mac Tech Console drawing problems with Find (Command-F).
  • Resolved an issue with Chromebooks where RUN URL parameters were truncated.
  • Resolved an issue with Mac Teacher not detecting Ethernet network interface “Bridge”.
  • Resolved an issue where end blank screen on Chromebook student would affect other students.
  • Resolved an issue where Lenovo Miix 2 10, not always re-enabling touch/docking station with Insight.
  • Resolved an issue with Show Teacher being circumvented by Multi-tab on Chromebooks.
  • Resolved various Insight Connection Server Crashes to improve performance and stability.
  • Resolved an issue with Show Teacher and Show Student on same resolution but different font scaling tablets.
  • Resolved an issue Process Hacker Utility getting around Insight restrictions.
  • Resolved an issue Insight student removing the background desktop wallpaper when showing Teacher or blanking screen.
  • Resolved an issue where improper characters being shown when remote controlling machines using Insight on a Swiss / French keyboard. (Case No: BQA-851-78987, YJE-970-75354)
  • Resolved an issue where Insight Teacher Console on OSX showing increased power consumption while minimized.(Case No: BVZ-545-65793)
  • Resolved an issue where Insight teacher crashing when loading a class list. (Case No: NQR-161-79970)

New in Insight 7.81.2331.7810 (Sep 13, 2015)

  • New Features:
  • Windows 10 Teacher and Student Support
  • Windows 10 Web Limiting for Edge Browser in Windows 10
  • Windows 10 granular Application Limiting of Metro, Modern, and Windows Store style Windows apps
  • Windows 10 Remote Execute “Run” of Metro, Modern, and Windows Store style Windows apps
  • Teacher Console “Show Teacher” screen sharing statistics. (To activate on Windows, Start “Show Teacher” while holding down Ctrl. On Mac while holding Shift-command.)
  • Upgraded OpenSSL in Insight
  • Fixes:
  • Resolved an issue where Mac Student MCX settings not manageable, not updated.
  • Resolved an issue where isconfig not installing Chrome extension to Mac Teacher.
  • Resolved an issue with Yosemite Teacher not quitting Tech Console when user chooses.
  • Resolved an issue with Mac Teachers launched after ICS restarted not being updated.
  • Resolved an issue with Mac 10.9-10.10 students truncating short answer questions.
  • Resolved an issue with packet loss in Mac student during Show Teacher.
  • Resolved an issue with Mac Teacher installer failing to write out AllowTaskmanLimiting setting.
  • Resolved an issue with selecting load class list where it reverts Insight to a single channel prior to loading the list.
  • Resolved an issue with Mac Tech Console crash.
  • Resolved an issue with Mac Teacher managed profile with wrong type for channel setting.
  • Resolved an issue with Mac student where the student change system folder permissions collecting files.
  • Resolved an issue with El Capitan Mac student installer not starting user agents.
  • Removed “new version” update notification for On-demand Teacher agents.
  • Resolved an issue with default profile thumbnail layout not sticking for users.
  • Resolved an issue with On-demand Mac Teacher failing to load students into class.
  • Resolved an issue with On-demand Mac students who change their name not reporting immediately to teachers.
  • Resolved an issue with Report Server showing the wrong times.
  • Resolved an issue with web limiting where “block all” was not being applied to Lite+ students by iOS Teachers Assistant.
  • Resolved an issue where there was an increasing delay in refresh of thumbnail in Tech Console. (Case No: OUG-377-90231)
  • Known Issues:
  • Some dialogs are not fully visible in the Teacher console on Retina Macbook Pro and hence the buttons on the dialog may not be accessible. Auto-hide the taskbar to gain full access to the entire dialog and its buttons.(Case No: AEE-180-79280)
  • PC Student “Run Program” feature does not run 64-bit applications.
  • Screen sharing prompt does not show first time after install Insight on Chromebook. (Case No: NQJ-765-45616)
  • Assessment Mode: Student installs should not be configured to allow the student to change channels if use Assessment Mode is planned.
  • Chromebook: When the Chromebook Student screen has been locked [CTRL + SHIFT + L], the thumbnail in the Teacher Console will continue to show the last received thumbnail until the Student logs back in. The Teacher needs to be aware that commands like Blank Screen sent to a Chromebook locked screen, will have no effect.

New in Insight 7.81.2329.7810 (Sep 13, 2015)

  • New Features:
  • View Student, Show Student and Chat added to Chromebook Student.
  • 10,000 student connections allowed per Insight Connection Server
  • Auto-update Teacher through the Insight Connection Server.
  • Allow multi-select in Teacher Console lists when running on Windows 8 tablets.
  • Handle device disconnects when device goes to sleep.
  • Student Privacy option now available.
  • “Ask the Teacher a Question” notice more obvious and added timestamp.
  • 64-bit iOS applications for Teacher’s Assistant and Universal Student.
  • Communication and Video Accessibility Act (CVAA) Accessibility measures included in this release.
  • Resources button now available for Teacher to get easy/quick access.
  • Fixes:
  • Resolved an issue where Chromebook Students stop connecting to the Insight Connection Server and stop showing up to the Teacher.
  • Resolved an issue where the Mac Students were not responding or had a black screen. (This is the issue where Mac Student daemon hangs.
  • Removed Microsoft .NET Framework warning message from appearing when using Dynamic Class Lists on the Windows Teacher as it no longer applies.
  • Resolved an issue that now allows for the Teacher to turn off “Automatically check for Insight updates” in configuration pane.
  • Added fixes for Insight Connection Service (ICS) where it crashed or was not responding.
  • Resolved an issue where the Insight Connection Server can get into a state where it will stop servicing all Students and Teachers and consume the server’s CPU.
  • Resolved issue of Teacher console crashing while trying to restore the Screen Feed view when there are no students.
  • Corrected problem where Student.exe interfered with GPO in registry.
  • Resolved several issues involving Chromebook Student and Web Limiting.
  • Resolved an issue on Chromebook where “Ask the teacher a question” was not captured on the Teacher Console.
  • Resolved an issue in the Show Teacher failure on Mac Teacher caused by Apple App Nap power saving feature.
  • Resolved issues in Chromebook Student to support ARM-based processors.
  • Enabled Chromebook Show Teacher option for right click on the Student thumbnail view.
  • Changed the Chromebook default behavior to save user preferences in the Cloud rather than on the device.
  • Resolved an issue so that Chromebook continues to Web Limit after wireless network is cycled.
  • Resolved an issue where Mac Teacher crashed when adding students to class list.
  • Resolved an issue where Mac Teacher crashed when showing Student info.
  • Resolved an issue with sorting on all columns of when browsing for Students in Class List.
  • Resolved an issue with Teacher crash during remote control while Student logging in.
  • Extended toggle type selection to all multi-select lists in the Teacher console.
  • Resolved an issue with VirtualBox interfering with Insight Student.
  • Resolved an issue where Mac daemon periodically crashes.
  • Resolved an issue with Yosemite (OS X 10.10) showing Student thumbnail.
  • Resolved an issue with Yosemite (OS X 10.10) multiple choice questions.
  • Resolved an issue with Teacher’s Assistant crashing when sending long (+150 character) message.
  • Resolved an issue with Web Helper to be more robust.
  • Resolved an issue where Mac had corrupt screen during Remote Control of multi-monitor machine.
  • Resolved an issue where Chromebook Students didn’t reconnect after stop/start of Insight Connection Service.
  • Resolved an issue where the Mac Student Chat window not closing after Teacher closes Chat.
  • Resolved a buffer overflow issue with Mac Student (TileEncoder).
  • Resolved a magnify option to stay deselected after application restart.
  • Resolved issues in ‘readme.txt’.
  • Fixed issue where a Student question will toggle off and on when the Student is Insight Connection Server connected.
  • Fixed the Login name for Chromebook to show the Google+ name of the authenticated user instead of the application configured Student Name.
  • Disabled [OK] in Chromebook Vote until a choice is made.
  • Addressed localization issue with Questions appearing in wrong language.
  • Resolved an issue where Chromebook Student should not prompt Student to upgrade to Google+.
  • Resolved an issue with Mac Teacher on Lion (OS X 10.7).
  • Resolved Mac Teacher issue with changing network settings if Insight Connection Server specified at install.
  • Resolved a Wake-On-LAN issue where list re-sorted unexpectedly changing sort criteria.
  • Added feature for Mac student to present a larger message box.
  • Resolved an issue where it was not possible view Insight student with dual monitor. (Case No: GOE-863-76548)
  • Resolved an issue where setting a student to mute and rebooting the teacher console results in a student machine that cannot be un-muted. (Case No: XET-441-14517/IUJ-159-75258)
  • Resolved an issue where there was a delay in refreshing thumbnails in Insight Tech Console. (Case No: OUG-377-90231)

New in Insight 7.80.2324.7800 (Sep 13, 2015)

  • New Features and Enhancements:
  • Support for OS X Yosemite
  • Support for iOS 8 (includes enhancements for iPhone 6 and 6 plus)
  • Improved Insight Connection Server Communication
  • Improved web-limiting on FireFox and Chrome
  • Fixes:
  • Windows: Resolved web limiting issue with Insight and Chrome 35+ (Case No: WLC-781-72847)
  • Resolved issues with Insight and Windows 8.1 on a Touch Screen System to allow users to exit to Metro Apps. (Case No: KTS-279-97851)
  • Resolved an issue where Insight is not effectively limiting web access with Firefox on Windows. (Case No: WDX-732-95675)
  • Resolved an issue where iPads were not pairing with the Teacher console. (Case No: HCD-999-93056)
  • Resolved an issue where iPad Teacher Assistant running iOS 8.x did not connect to Teacher console. (Case No: UMR-126-64257/HGV-994-29992)
  • iOS 8 fixes for Insight Teacher’s Assistant and Insight Student:
  • iOS Student on the iPhone crashing after launching internal browser.
  • Teacher’s Assistant crashes when discovering Students on Teachers Assistant iPhone 4 with iOS 7.1.2 and iPad2 with iOS 8.
  • Thumbnail alignment adjusted on view of iPhone 4 and 4S running iOS 7 and 8.
  • iOS Student on the iPhone has buttons partially blocked by the iOS 8 keyboard.
  • Thumbnail correctly displayed in both landscape and portrait orientations on iPad 2.
  • Teacher’s assistant pairing view rotation fixed for iOS 8 iPhone in landscape.
  • Updated icons, launch images, backgrounds on Insight Student for iOS.
  • Tap to close Teacher message dialog caused next message to not appear.
  • Resolved various fixes for iOS 8.
  • Insight Connection Server fixes:
  • Students now showing up appropriately to the Teachers after they have been in Sleep or Standby modes.
  • ICS no longer faulting and auto-restarting several times a day.
  • Thumbnails are now updating appropriately.
  • Teacher Console constantly flipping in and out between Updating and Not Responding.
  • ICS attempts to downgrade students via AutoUpdate feature.
  • ICS responds for a Sleeping student and can confuse the Console.
  • Student gets into ICS list more than once.
  • ICS and Report Server are not allowed to run on the same machine.
  • Auto populate ‘dirBcast Addr’ in Teacher Console when ICS is specified.
  • Security monitor not working with ICS.

New in Insight 7.80.2316.7800 (Sep 13, 2015)

  • Features & Enhancements:
  • Support for Insight Student on Google Chromebooks for Intel and ARM hardware (supports Thumbnail Monitoring, Show Teacher, Draw on Screen, Limit Web, Send Message, Vote / Polling, Ask Teacher a Question, Details of Student to Teacher, Class List support, Testing, Run URL, Blank Screen and Internet History). Learn More: Installing Insight Chromebook / Capturing screen on Chromebook
  • Assessment Mode allows the Teacher to put all of the Student computers into a ‘locked down’ state when Students take Assessment tests on their computers.
  • Wireless Tampering prevention via SSID Limitation used in conjunction with the Network Tampering feature of Insight to ensure that the machine connects only to the required school’s wireless network when available. Learn More
  • Auto Update all Windows and Apple-Mac students to the same version of Insight software.
  • New Universal iOS Teacher Assistant application for iPhone and iPad.
  • Limit Web feature now supported for Chrome browser on Mac OS.
  • All Keystroke Alerts and Questions from Students to Teachers are sent to a log that can be viewed or saved out to a file on the disk.
  • Note:
  • Chromebook Insight App does not support non-English localizations (coming soon).
  • Non-English user guides are not updated (coming soon).
  • Chrome limiting on Mac now requires OSx 10.7 (Lion) and above.
  • Insight is now discontinuing support for Leopard (Mac OSx 10.5).
  • Chromebook Insight App mass deployment and configuration instructions are available by contacting Faronics Technical Support.
  • Chrome Web Limiting is now accomplished with a Chrome extension that is auto installed by Insight. Learn More
  • Fixes:
  • Resolved an issue where Mac Insight Student did not report to the Insight Teacher if connected through the USB Ethernet Adapter. (Case No: LYT-425-91784)
  • Resolved an issue where under some conditions, the Insight service crashed when the user logged on. (Case No: BSZ-924-57607)
  • Resolved an issue in certain environments where Insight Student may not report to Teacher console after sleep. (Case No: OMY-684-45456)
  • Resolved an issue in certain environments where Insight Student workstations may not show up in the Insight Teacher Console. (Case No: GEB-443-46754)
  • Resolved an issue where, Insight Teacher crashed when taking a screen capture of the student on certain screen resolutions. (Case No: KUE-562-31845)
  • Resolved an issue where, under certain conditions, Insight Student service may enter into starting-stopping loop. (Case No: FLH-269-65755)
  • Resolved an issue when Mac Teacher running Mountain Lion OS X 10.8 showed black screen to Students during Show Teacher. (Case No: IFR-199-24401, BTL-593-54558)
  • Resolved Test feature issues with Android Student including not reporting/showing test answers accurately through Insight Connection Server.
  • Resolved an issue where thumbnails were stuck at “Updating”.
  • Resolved an issue where Limit Web no longer worked with Chrome version 33. The Insight Web Helper Chrome extension is required and is automatically installed.
  • Resolved Student crash issue with extra-long Window text in Firefox browser.
  • Resolved an issue when a running “Speak to Class” audio session gets stuck after class is dismissed.
  • Fixed an issue where Student experienced Insight network errors when away from school.
  • Added code for automatic approval for Key Logging on Mac Students.
  • Added notifications so that after clearing a Keystroke Alert, notification continues if the same banned word is used again.
  • Improved support for long student names entered when a student takes a test (may be 64 characters long).
  • Resolved an issue where custom teacher package sent from Tech Console to Teacher did not keep settings.
  • Added registry setting (AutoCheckUpdates) to disable the update notice on Teacher machines.
  • Fixed problem where Mac student daemon crashes in PrioritizeConnections().

New in Insight 7.74 (Sep 13, 2015)

  • New Features and Enhancements:
  • Support for Windows 8.1 tablets with touchscreen interface (supports Blank Screen, Limit Web, Remote Control, Show Screen etc).
  • Support for scaling settings when either Teacher or Student is on a tablet (supports Show Teacher/Student with font scaling 150% scaling).
  • Fixed Limit Web feature introduced by Google in Chrome browser version 29+.
  • Fixes:
  • Resolved an issue where Mac Teacher crashed on Mavericks when removing a Wake-on-LAN list entry.
  • Resolved an issue in the Windows version where White/Black List Web limiting does not work correctly with Internet Explorer on non-English Students.
  • Resolved an issue where Web Limiting in Chrome could be circumvented using Incognito mode.
  • Resolved the issue where Web Blocking can be circumvented on Internet Explorer
  • Resolved an issue where Mac Students occasionally not loading with a Class List through Insight Connection Server.
  • Resolved an issue where Web limiting does not work correctly on Ubuntu student.
  • Resolved an issue where Active Directory Security locks out authorized Teachers, under certain circumstances.
  • Resolved an issue where the Test result displayed on the Student machine on completing a test is incorrect. (Chinese version)
  • Resolved an issue where some of the resources referenced in .admx file are missing in appropriate .adml file.
  • Resolved an issue where Insight Android Student crashes when receiving a Test, when running on Android 4.3.
  • Resolved an issue where some students not showing through the Insight Connection Server when 32+ Teachers are running.
  • Resolved an issue where Insight Student cannot Limit Web on Chrome 29 and above.
  • Resolved an issue when using Insight Connection Server in password protected mode, a “Missing Student…” label is displayed on all the students in the console.
  • Resolved an issue where cancelling a test resulted in loss of test data.
  • Corrected scaling issue that results when font size is set to 150% specifically on high-resolution, high-density screens (Show Screen feature).
  • Resolved an issue where Mac Daemon hangs while trying to close the Insight Connection Server thread.
  • Corrected position of horizontal divider on iOS Student screen when changing device orientation while in browser.
  • Resolved issue with buffer overrun causing crashes when loading/opening class lists.
  • Resolved issue with the Sticky bit being resent on /var/tmp causing some features (testing, Remote Control, etc.) to not work.
  • Fixed re-broadcast problem with multiple Insight Connection Server re-sending Wake-on-LAN (WOL) packets.
  • Improved Mac crash logs with required information.
  • Resolved an issue of too frequent requests to lsversion.txt causing poor performance.
  • Updated keystroke log and URL history files to prevent corruption and allow simple extraction.
  • Added code to StudentDiagnostics to show GDIPlus DLL information in the installation page.
  • Resolved an issue with MultiRC not working with Insight Connection Server.
  • Mac Teacher now shows student name properly on small and medium thumbnails.
  • Resolved an issue where where custom Mac Teacher install package wipes out Insight Connection Server and Relay Server settings upon upgrade.
  • Resolved issue where Wake-on-LAN fails when Console set to Directed Broadcast to the Insight Connection Server.
  • Resolved an issue with Internet Explorer Web Limiting being able to show Blank.html page when the NoRun policy is set.
  • Cannot unblank Students from Teacher’s System Tray menu. (Case No: IEGC-376-23127)
  • Mac Students may show distorted desktop image being broadcasted by Windows clients

New in Insight 7.73.2289.7730 (Sep 13, 2015)

  • Fixes:
  • 7511: Resolved an issue where the snapshot feature grayed out for students logged in with a local account. (Case No: QQM-132-68718)

New in Insight 7.73.2288.7730 (Sep 13, 2015)

  • New Features and Enhancements:
  • New “Speak” section consolidates audio options from Show & Control and provides a new Audio pop-up dialog to notify when audio is enabled. Two new features are available:
  • Speak to class.
  • Let student speak to class.
  • Ability to use other functions of the Teacher Console after enabling screen blanking.
  • Network Tampering Controls will monitor, the wired and wireless networks for adapter disconnects. This feature must be enabled on the Student computer (Initially on Windows Only).
  • Find/Filter options in the Teacher Console details, thumbnail, and manage class list views.
  • Insight Connection Server support for Thin Clients.
  • New Windows Multipoint Server 2012 Support.
  • New logic added to Status Notification of Teacher Connection in student system tray: Enabled only if a teacher is on the same channel.
  • New safety mechanism/warning dialog to confirm disruptive actions.
  • Added tool tips for Mac Console.
  • New student count to manage class list interface.
  • Color reduction option for Screen Feed, enable\disable in Console preferences Teacher tab.
  • Changed default selection mode in thumbnails view to be standard selection, not toggle section, and added an option in preferences to switch.
  • New On-demand options.
  • Enable channel select command line option for students.
  • Teacher Console that does not require class list integration.
  • Insight Student configured for the Connection Server now supports DNS name.
  • New Utility “DisableAudio.exe” removes audio capabilities on a Windows Teacher Console.
  • Support added for Mac to send automated crash logs back to Faronics.
  • New option enabled by default for Insight to automatically check for Insight updates (Teacher – Preferences -Notifications)
  • New “SwitchToTeacher” utility for Mac allows the ability to have both the teacher and student agents installed on the same device.
  • Android Insight Connection Server and Distance Teaching Support. *Requires an updated Android Student to be release post 7.7.3
  • Android students can now be added to class lists. *Requires an updated Android Student to be released post 7.73.
  • Fixes:
  • Resolved issue with Show Teacher not showing to Insight Connection Server Students if wireless students are present.
  • Fixed issue with iOS Teacher Assistant not pairing with Insight 7.7.2 Teacher Consoles.
  • Addressed various crashes with iOS student.
  • Corrected situation with Insight Connection Server and Multi-Remote Control double typing.
  • Improved application limiting for executable where internal name does not have .exe.
  • Resolved issue with Mac Test Builder de-selecting the “True/False” radio button when editing a True/False question.
  • Resolved Windows Teacher Limit Web drop-down menu being disabled for iOS students.
  • Fixed Mac Student for the iMac so that video corruption did not appear.
  • Improved Insight Connection Service when faults are encountered.
  • Addressed Report Server install issues with Windows 8.
  • Improved performance of Group Chat.
  • Corrected issue with Dynamic Class List dialog and the ability to differentiate class names.
  • Updated “Ask technician a question” to reduce confusion. Only enabled if Tech Console is discoverable on the network.
  • Resolved issue with teacher console displaying Android students as capable of Windowed Show Teacher.
  • Addressed magnification issues generating a white border rather than the thumbnail.
  • Fixed issue with Draw Screen not minimizing teacher console.
  • Removed bell on Mac 10.8 when class join occurs.
  • Improved speed in updating current application field from details view.
  • Added tool-tips for missing buttons.
  • Corrected issue with web limiting twitter also inadvertently limiting Google.
  • Fixed various student crashes.
  • Improved non-connection message for students configured to use the Insight Connection Server.
  • Mac Teacher can now switch to show student during a remote control with that student.
  • Improved performance of Mac Teacher’s “Show Student” to Mac or Linux (Ubuntu) students.
  • Corrected issue with Custom Folder listbox being disabled during file transfer.
  • Addressed Chat issue with spacing on the first line.
  • Fixed dual Insight student indicator on Linux (Ubuntu).
  • Corrected Run Program failure with Linux (Ubuntu) students.
  • Resolved issue with Teacher Console freezing when viewing URL history.
  • Improved Mac Student hardening against malicious threats to stop the agent.
  • Improved test summary results to handle essay questions.
  • Fixed issues with a licensed console viewing lite students.
  • Corrected issue with Mac Teacher install not launching correctly if Fast User Switching is utilized.
  • Addressed issue with iOS students not stopping limit web if the teacher connection goes away.
  • Corrected issue allowing “Pokki” application to be limited with limit apps.
  • Improved iOS student random test questions process.
  • Fixed a problem on Tech Console, which did not prompt for user credential for logging off Linux (Ubuntu) clients.
  • Fixed the Task Manager not being disabled when load new class.
  • Fixed “Add Selected Student Back into Class” being disabled on a password protected Console after removing a student from class.
  • Fixed a “Missing Student…” label being displayed on students in loaded class when using the Insight Connection Server in password protected mode.

New in Insight 7.72.2279.7720 (Sep 13, 2015)

  • New Features:
  • Windows 8 support.
  • Ubuntu Linux 12 and 64-bit support.
  • System Tray student notification of teacher connection.
  • Insight Connection support for Tech Console.
  • Group Chat – Multiple students can chat in a group with a Teacher.
  • New Unload options for On-demand students.
  • Increased the amount of time student have to review “Timed tests” results.
  • iOS App Enhancements:
  • iPhone 5 student support.
  • iOS Universal Student Agent (merged Student app from 2 to 1).
  • iPhone Student testing support.
  • iOS Class List support.
  • iOS Students support for Insight connection server.
  • Added Customizable background image for Blank Screen for Mac Teachers. (Windows support was added in the previous 7.7.1 release).
  • Windows Multipoint Server Plug-in now shows the IP address in the details view.
  • Wildcards support for Application limiting.
  • Support for Simplified Chinese (Windows only).
  • Fixes:
  • Fixed not dismissible application blocking notification on Ubuntu Students.
  • Fixed the defect of classroom thumbnails locations being not saved, when switching into Classroom Layout mode (Teacher Windows and Mac).
  • Improved Insight Connection Service communication with students.
  • Improved iOS browsers ability to show internet history with double byte characters.
  • Resolved iOS teacher assistant issue with seeing higher port students.
  • Fixed issue with View keystroke and application history only showing keystrokes.
  • Corrected issue with iOS Teacher Assistant not handling UAC properly with Remote Control.
  • Improved iOS Teacher Assistant Screen Blanking with Insight Connection Server (ICS).
  • Fixed issue with iOS Teacher Assistant Vote questions not recording responses via ICS.
  • Added Sample Tests for On-demand Teacher Consoles.
  • Resolved iOS students not showing web limiting icon during a web limit.
  • Improved Teacher Assistant pairing with Teacher Console.
  • Resolved Remote Control and View Student un-toggling Application limit.
  • Corrected VMware ESX\vSphere issues with student.
  • Fixed issue with demo iOS students not communicating with Teacher in Multicast mode.
  • Improved Taskbar Icon status for Ubuntu 11.10 students.
  • Removed Android ability to appear in Manage Class List.
  • Correct issue with Teacher not displaying “?” icon when Android students ask questions.
  • Fixed issues with Insight connection server unloading.
  • Improved message to Teacher with Android student changes channel.
  • Improved Student hardening for PC students configured to use Insight connection server.
  • Fixed various Insight teacher and student crashes.
  • Resolved situation with Mac Teacher not displaying name entered by students taking a test.
  • Corrected issue with Remote Control Menu-bar not enabling the ability to switch from Remote control to view.
  • Improved Mac student daemon to eliminate crash with ICS and lack of a network connection.
  • Insight Connection Server Service will default to restart if interrupted.
  • Fixed issue with Insight ICS connected student not appearing in the WOL list.
  • Addressed issue with Mac Tech Console not setting the correct focus when right-clicking on a extra-large thumbnail.
  • Corrected Special Folder destination combo box remaining disabled after send.
  • Improved Mac thumbnail view where wrong thumbnails expand.
  • Addressed issue with Mac students not always returning the student name.
  • Fixed issue with Android students not showing question mark in details view.
  • Resolved incorrect version numbers.
  • Correct Mac Lite teacher and student ability to access the ICS configuration screen.
  • Mac console will not persist in saving the test answers settings.
  • Addressed issue with PC teacher not showing ampersand characters in the teacher message history list.
  • WMS 2011 student details view now shows the designation for ICS students.
  • Corrected issue with Teacher console not receiving votes from Linux students.
  • Addressed issue with Student thumbnail being stuck at “updating through ICS”.
  • Added reconnect logic to students configured for ICS mode.
  • Resolved issue with install not passing Secure Mode settings with /qn
  • Corrected missing mouse cursor on teacher console during “show student”.
  • Improved student hardening around upgrading Insight.
  • Fixed issue with iOS students leaving channel and not updating thumbnail appropriately.
  • Improved iOS room # updates based on changing channels.
  • Corrected logic for iOS teacher Assistant Remote Control of students.
  • Improved Linux Student display message where message contained an ampersand character.
  • Corrected remote update issues with demo students to regular students
  • Improved background image for blank screen performance.
  • Resolved issue with iOS Teacher Assistant sending wrong first keystroke.
  • Corrected iOS Teacher Assistant blank screen issues.
  • Fixed issue with Rebuilding “Power On” list using Insight Connection Server model.
  • Improved iOS student test for visible differentiation between single-select and multi-select.
  • Resolved issue with duplicate keystroke logging with a Mac teacher becomes a student.
  • Corrected issue with resending a test to iPad students causes previous answer to be lost.
  • Fixed wrong score being reported from essay questions on iPad students.
  • Improved keystroke logging when using Insight connection server based students.
  • Addressed issue with teacher console crashing on export of test.
  • Improved iOS students’ performance with “Show Teacher” session.
  • Corrected iOS TA ability to receive long questions from students.
  • Fixed various remote control issues in Teacher Consoles.
  • Addressed ICS students not properly dismissing from class.
  • Resolved iPad Teacher Assistant crash when changing blank screen message.
  • Improved icon status in teacher console so higher priority items appear on top.
  • Fixed issue with remote updating a PC student from a Mac teacher turning on the problem reporter.
  • Corrected issue with ICS PC students incorrectly reporting it is not Deep Freeze capable.
  • Fixed screen misalignment after logging into a PC student via remote control.
  • Improved iOS Teacher Assistant logic on remote control button.
  • Improved On-demand PC Teacher preference settings persistence.
  • Addressed iOS Teacher Assistant seeing students that have changed to a different channel.
  • Fixed issues with Mac students and new Retina Displays.
  • Corrected issue with save student answers failing if the student name contained a forward slash.
  • Improved visible indicator with student is denied due to ICS not having correct security settings.
  • Addressed issue with Keystroke logging showing deleted keystrokes from ICS students.
  • Resolved issue with Safari 6 not following teachers co-browse.
  • Resolve issue with Android short answer questions being incorrectly scored if they have a leading space.
  • Corrected crash with remote controlling a student while also performing Co-browse.
  • Addressed Localization string issues on French PC teacher.
  • Fixed issue with Deep Freeze students receiving multiple “You’re about to be logged off” windows when multiple commands are sent.
  • Resolved inconsistent behavior when using Deep Freeze between Mac & PC Tech Consoles.
  • Addressed issue with collecting files from students would fail if the teacher’s destination was different from the student source folder.
  • Fixed issue with students unable to join a dynamic class list if their login name is the same as the teacher.
  • Insight Connection Server installer leverages preexisting secure mode settings.
  • Resolved issue with Mac students sending inventory directly to the report server rather than via the Insight Connection Server.
  • Mac Students using the Insight Connection Server no longer receive an error when attempting to use the Deep Freeze Tech Console capability.
  • File Transfers to Linux students can now be deleted.
  • Improved Time Test reset logic if a user logs out during a test.
  • Better error message in “Show Video” when the video codecs are missing on the student.
  • Fixed Random On-demand Mac Teacher crash when awaking a sleeping computer with Mac OS X Lion.
  • Resolved issues with Mac Teacher failing on Remote Updates.

New in Insight 7.71.2264.7710 (Sep 13, 2015)

  • New Features:
  • Apple OS X Mountain Lion Support (10.8)
  • Brazilian Portuguese (Windows Only)
  • Additional Insight Connection Server feature support
  • Limit Printing
  • Limit Drives
  • Keystroke History
  • Application History
  • Power on Student
  • Banned word support
  • Customizable background image for Blank Screen (Windows Teacher Only)
  • Linux students report capabilities back to teacher consoles
  • New Insight Connection Server configuration options in ADM and ADMX files
  • Insight Connection Server debug log option
  • Improved student connection indicator for Insight Connection Server
  • Fixes:
  • Resolved student Mute and Unmute issues.
  • Fixed some occurrences of student and teacher crashes.
  • Corrected Teacher Console being stuck in Screen Feed mode.
  • Addressed in-private browsing issue with Internet Explorer 9 browser.
  • Resolved Tech Console Active Directory Secure mode lock out issue.
  • Changed the default button with focus to the ‘OK’ button in Deep Freeze Management.
  • Improved French PC Teacher ‘Register Product’ translation.
  • Improved Graphics card inventory information.
  • Fixed Web Limiting issue with an oversized allow list.
  • Correct Insight system tray icon not removing after exiting the console.
  • Improved Insight system tray icon for Thin Clients.
  • Corrected install logic for Insight Connection Server enablement on students.
  • Fixed system tray dialog messages that were previously cut off.
  • Resolved error with file transfer to students if the folder was previously removed.
  • Corrected Mac student install issue if space in .pkg path.
  • Improved file transfer technology on large files.
  • Fixed “Block Now” issue with Mac students if a space existed in the application name.
  • Corrected Co-browse issue with the Insight connection server.
  • Improved file collection on Linux students.
  • Addressed issue with Mac Students not working correctly with Thunderbolt displays.
  • Resolved issue with Mac students not sending web history through Insight Connection Server.
  • Fixed issue with PC teacher not able to remove Teacher Assistant pairing.
  • Improved ability to maintain settings during Insight upgrades.
  • Improved web limiting hardening.
  • Resolved issue with manual license validation.
  • Corrected Linux student inappropriately limiting the web when not selected.
  • Allowing iOS students channel to be set to 16001.
  • Improved Insight Classroom Server Web Service information.
  • Addressed issue with Insight removing HP TouchSmart 9300 Drivers.
  • Improved Mac Tech Console functionality enablement for Android students.
  • Corrected Mac student opening a browser for run commands.
  • Improved Multi-Remote Control through the Insight Connection Server.
  • Resolved resolution issue between student and teachers.
  • Adjusted On-demand Windows students for better in Private browsing blocking.
  • Fixed issue with sample test saving causing crash with test builder.
  • Improved student thumbnails refreshing.
  • Resolved Mac teacher crashing during screen feed.
  • Improved Student sleeping support in Insight Connection Server.
  • Addressed Tech Consoles lack of ability to clear teacher question.
  • Resolved issue with Mac Teacher who becomes a student not able to display thumbnail.
  • Improved file collection for students’ names that contain a slash.
  • Reordered the Remote Login order to comply with Windows login standards.
  • Address PC teacher hang with attempting to load a dynamic class list.

New in Insight 7.70.2258.7700 (Sep 13, 2015)

  • New Features:
  • New Insight Connection Server, client-server model for improved support in VLAN & Wireless environments.
  • Expanded iOS Teacher Assistant with Remote Control Students and Remote Control Teacher.
  • Expanded iOS Student capabilities with receive “Show Teacher”, “Show Student”, Draw on Screen, iOS web browser with Limit web and web history reporting.
  • New Android Student.
  • Insight Tech Console centralized Faronics Deep Freeze Control and threaded software install.
  • Improved Inventory Scanner for Windows to leverage native WMI.
  • Insight default startup view now thumbnails.
  • Added ability to pass KIOSK mode into Terminal Server Teachers.
  • Improved student state detection in teacher consoles.
  • Insight Teacher Consoles can communicate on high port (11796) for operating systems that can not listen on lower privileged port (796).
  • New Insight Student command-line install options: LCS= (IP address of Connection Server) RELAY= (IP address of webNetwork Relay).
  • New Insight Connection Server Port configuration registry key:
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Insight]
  • ConnectionServerPort REG_SZ
  • Once the new port is defined on the Insight Connection Server (LCS), student machines will also required to modify the port to match the port value on the LCS:
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Insight]
  • ConnectionServerAddress //32-bit PCs
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Insight]
  • ConnectionServerAddress //64-bit PCs
  • Increased the data limit log for keystroke and application logging from 500KB to 1MB
  • Fixes:
  • Fixed situations of keyboard and mouse not disabled during show screen and screen blanking.
  • Resolved issue with remote run running an application as a system account
  • Improved EnableChannelSelect utility to indicate when it fails to change the channel due to insufficient rights.
  • New error message when attempting to install students to channel 0 “Invalid Channel”.
  • Resolved Linux demo student to retail channel upgrade issue.
  • Improved Mac Teacher Console menu and button graying logic for iOS.
  • Resolved some occurrences of student and teacher crashes.
  • Improved Web Limiting on Mac Students using a Chrome browser.
  • Removed the join class notification for students running in stealth mode.
  • Student Chat dialog box will no longer come up as 2nd window.
  • Improved task manager limiting logic.
  • Fixed version information for iPhone Students.
  • Resolved WMS 2010 Teacher who becomes a student going to channel 1, instead of the teacher’s channel.
  • Corrected issue where remote control of a teacher while the teacher is preforming a show screen to students was causing problems.
  • Improved performance of inventory reporting on PC students.
  • Removed the redundant channel setting on iPad student application Settings\Student Settings.
  • Improved Linux web limiting to leverage wildcard characters.
  • Send crash reports option was added to ADM and ADMX templates.
  • Improved performance of keystroke monitoring on student machines.
  • Fixed issue with Task Manager remaining disabled after on-demand agent is removed.
  • Resolved situation with Terminal Services not being able to join a dynamic class list.
  • Tech Console Virus Protection and Malware now detect 64bit version of Security Essentials.