What's new in LiveChat (formerly LIVECHAT ContactCenter) 6.1.1.0
Jan 3, 2011- Tag-based canned responses with hints window
- New chat window layout
- Visitors IP filtering
- Support for Salesforce, Sugar CRM, Zendesk, LogMeIn integrations
- Work scheduler bar
- Custom notifications
New in LiveChat (formerly LIVECHAT ContactCenter) 5.7 (May 20, 2009)
- VoIP/SIP phone and free voice calls among LIVECHAT Contact Center operators
- Works with additional IM protocols: MSN, ICQ, AIM, Gadu-Gadu, Jabber - New chat window
- Conference tab - history of last activity
- Refreshed interface and welcome screen
- New updater
New in LiveChat (formerly LIVECHAT ContactCenter) 5.5 (May 7, 2008)
- Live chat tracking with Google Analytics- tracking the online conversion
- LIVECHAT Calendar- shared with other users, Outlook and Google Calendar synchronization
- Ribbon style- new Office-like graphic design
- Chat button gallery- added new button templates
- Displaying Search Engine and Browser type icon
New in LiveChat (formerly LIVECHAT ContactCenter) 5.2.1.65 (Nov 17, 2007)
- NEW: coupon code functionality
- NEW: works with SalesForce plugin
- API updated
- FIX: minor bugs fixes
New in LiveChat (formerly LIVECHAT ContactCenter) 5.2.1.38 (Aug 15, 2007)
- NEW: LDAP ready
- NEW: Kerberos ready
- NEW: LIVECHAT API v.1.0 (Beta)
- NEW: ICQ Plugin added
- NEW: MSN Plugin added
- NEW: Spell Checker released
- NEW: Web Statistics added
- FIX: minor bugs fixes