Lansweeper Changelog

What's new in Lansweeper 11.2.0.3

Apr 25, 2024

Added: LAN-15897 Added an option for LsAgent groups to configure exclusive LsAgent asset scanning. These assets will not be scanned by agentless or credential-free scanning methods.
Added: LAN-15929 Added a new section to the server options to allow more control over unique records cleanup.
Added: LAN-16060 Improved Cisco model specifications.
Added: LAN-16112 Added more keyboard data for Windows assets, such as the “Layout name” and “Layout variant” fields and a link for more information.
Added: LAN-16164 Added the layout name and layout variant fields to the Windows asset summary page.
Changed: LAN-15453 Updated “AirWatch” to “VMware Workspace One UEM (AirWatch)” in the console.
Changed: LAN-15898 The size of log files included in the GatherLogs tool has been decreased.
Changed: LAN-15929 Old authorized or unauthorized software unique records will only be cleaned up if no action has been assigned to the software.
Changed: LAN-15979 Removed unnecessary and duplicate CSRF checks, and improved logging for failed CSRF checks.
Changed: LAN-16076 Improved the AD data cleanup functionality and added the option to throttle the volume of requests.
Changed: LAN-16116 The loading speed of the helpdesk tab has been improved by optimizing the custom filter query.
Changed: LAN-16148 Memory usage of the Lansweeper service has been improved by implementing more efficient disposal of objects created by WMI.
Fixed: LAN-5052 An excessive number of “The LDAP Server is unavailable” error messages were being displayed on the Server Log page.
Fixed: LAN-10056 Deleting an ESXi host left stale entries in the tblVmwareGuest table.
Fixed: LAN-10303 An error occurred when setting the authentication mode to mixed during installation.
Fixed: LAN-14444 HP Laserjet printers were misidentified as Switches.
Fixed: LAN-15428 The same antivirus software could be displayed multiple times in the Software > Antivirus section of Windows computer asset pages.
Fixed: LAN-15798 The Windows Computer (eventlog only) scanning target was not functioning as expected.
Fixed: LAN-15891 An error occurred when attempting to scan vCenter targets.
Fixed: LAN-15920 The Edit Ticket menu in the helpdesk displayed incomplete information due to misaligned dropdown lists.
Fixed: LAN-15922 It was not possible to select an item from a dropdown list in the helpdesk using a keystroke.
Fixed: LAN-15939 Creating a knowledgebase article in the helpdesk from a ticket resulted in an error.
Fixed: LAN-15951 An issue sometimes occurred for installations with multiple scan servers where upgradescript 900 failed to create tblOTModule due to a deadlock on tblAssets.
Fixed: LAN-15953 When an incorrect username or password was used to connect to a VMware instance, an error message incorrectly appeared in the Windows Event Viewer.
Fixed: LAN-15980 Cloud sync did not work correctly when a proxy that required authentication was used.
Fixed: LAN-15987 Microsoft Entra ID scans sometimes failed, throwing an “Object reference not set to an instance of an object” error.
Fixed: LAN-15993 Comments on assets could not be edited.
Fixed: LAN-16009 The Windows computer scanning target was blocked for computers in a workgroup. Domain mapping was not used for computer scanning targets.
Fixed: LAN-16054 The IP location was missing for ESXi host and VMware guest assets following a rescan.
Fixed: LAN-16055 Assets without an IP address were not cleaned up.
Fixed: LAN-16058 A print spooler error was shown even when the PRINTERDRIVERS scan item was not enabled.
Fixed: LAN-16059 An error occurred when adding a scanning exclusion without selecting an exclusion reason.
Fixed: LAN-16070 Event filter widgets were displayed incorrectly.
Fixed: LAN-16066 The Status and Version of the VM tools were no longer retrieved when scanning ESXi or vCenter servers.
Fixed: LAN-16073 The Last successful scan field did not display the credential used for the scan.
Fixed: LAN-16076 The scanning service could send an excessive number of queries to the domain controllers.
Fixed: LAN-16077 Foreign key constraint errors could occur when deleting assets scanned through Microsoft Entra ID.
Fixed: LAN-16108 Cleanup options would wrongly delete asset radar records, even when brought in by another scanning server.
Fixed: LAN-16124 The “Assets: All licensed assets in Lansweeper” report showed a different number of assets compared to the number on the license page.
Fixed: LAN-16200 LsAgent scans didn’t pick up certain registry keys

New in Lansweeper 11.1.10.5 (Mar 29, 2024)

New in Lansweeper 11.1.9.1 (Mar 14, 2024)

New in Lansweeper 11.1.8.0 (Mar 7, 2024)

New in Lansweeper 11.1.7.1 (Feb 15, 2024)

New in Lansweeper 11.1.6.0 (Jan 31, 2024)

New in Lansweeper 11.1.5.1 (Jan 11, 2024)

New in Lansweeper 11.1.4.6 (Dec 21, 2023)

New in Lansweeper 11.1.4.4 (Dec 14, 2023)

New in Lansweeper 11.1.4.3 (Dec 14, 2023)

New in Lansweeper 11.1.3.0 (Nov 21, 2023)

New in Lansweeper 11.1.2.1 (Nov 9, 2023)

New in Lansweeper 11.1.1.3 (Oct 23, 2023)

New in Lansweeper 11.1.0.11 (Oct 16, 2023)

New in Lansweeper 10.6.2.0 (Aug 17, 2023)

New in Lansweeper 10.6.0.0 (Jul 6, 2023)

New in Lansweeper 10.5.2.1 (Jun 13, 2023)

New in Lansweeper 10.5.1.1 (Jun 6, 2023)

New in Lansweeper 10.5.0.8 (May 24, 2023)

New in Lansweeper 10.5.0.7 (May 22, 2023)

New in Lansweeper 10.4.4.4 (May 11, 2023)

New in Lansweeper 10.4.3.1 (Mar 18, 2023)

New in Lansweeper 10.4.2.4 (Mar 16, 2023)

Added: LAN-8833 Added a new cleanup option to delete unused data for Windows assets that are no longer in the inventory.
Added: LAN-14493 Added a new section in the Scan Test Tool to fetch registry data using WMI.
Changed: LAN-12403 A message will display when the installer is ran on systems with unsupported database servers.
Changed: LAN-13237 The volume of LsAgent scan file sizes can be reduced by disabling scan items.
Changed: LAN-13612 A message will display when the installer is ran on unsupported operating systems.
Changed: LAN-14310 Selecting the OT assets menu in the web console will redirect to the cloud OT assets page for linked OT installations.
Changed: LAN-14446 The default scanning schedules have been spread out to lower peak network traffic.
Changed: LAN-14514 The Microsoft 365 scan and mail tester can test non-default environments.
Changed: LAN-14588 More details are provided when cloud prerequisite checks fail.
Changed: LAN-14589 Background checks will automatically run every 30 minutes across multiple servers when cloud prerequisite checks fail.
Fixed: LAN-2037 LsAgent scans returned an incorrect user domain if the user was logged in using a Remote Desktop session.
Fixed: LAN-13745 The Lansweeper service sometimes used excessive memory.
Fixed: LAN-13782 Linux software was not scanned correctly when using LsAgent.
Fixed: LAN-13984 LsAgent scans would incorrectly update tblAssets.ScanServer, leading to failed deployments.
Fixed: LAN-14049 The scanning queue would appear stuck when scanning certificates due to a stopped Remote Registry service on the scanning target.
Fixed: LAN-14089 Reports using the alias “at” could not be edited in the report builder.
Fixed: LAN-14312 When creating or editing Dynamic Groups that were filtered by IP location, the “Like” operator acted as an “Equal to” operator.
Fixed: LAN-14323 When Lansweeper’s console default language was not set to English, translation errors occurred.
Fixed: LAN-14401 Some queries used too much CPU.
Fixed: LAN-14640 Linux assets were overwritten by other Linux assets if they shared the same IP address.
Fixed: LAN-14657 The Edit credential screen used the “Login” field instead of the “Username” field.
Fixed: LAN-14809 A security issue was resolved.
Fixed: LAN-14810 A security issue was resolved.
Fixed: LAN-14811 A security issue was resolved.

New in Lansweeper 10.4.1.0 (Feb 14, 2023)

New in Lansweeper 10.4.0.2 (Jan 31, 2023)

Added: LAN-10734 Added support for credential management in the Lansweeper Cloud environment.
Added: LAN-14104 Enabled Extended Protection for Exchange EWS mailing.
Added: LAN-14208 Added support for the Cloud-first installer.
Added: LAN-14226 Added sections to the web console that link to Cloud features.
Added: LAN-14359 Added the option to auto enable TLS 1.2 if the Cloud prerequisite check fails.
Changed: LAN-14311 The rights of the “View assets” role have been reworked.
Changed: LAN-14473 Software normalization takes place before syncing to Cloud.
Fixed: LAN-12644 Outgoing mails in the helpdesk could give errors when using MS Graph credentials.
Fixed: LAN-13287 SSL Decryption was not supported.
Fixed: LAN-13408 A deadlock could occur if assets that were not completely scanned yet were deleted.
Fixed: LAN-14005 Assets could be duplicated if they were managed by multiple SCCM servers.
Fixed: LAN-14011 Configuring MSGraph strictly for outgoing mails in the helpdesk gave errors.
Fixed: LAN-14016 Duplicate entries were shown in deployment logs.
Fixed: LAN-14203 Mails in the helpdesk with large attachments could not be sent using MS Graph credentials.
Fixed: LAN-14240 The “Software” and “Version” columns in the Reports section were not working as expected.
Fixed: LAN-14244 The “Last successful scan” field was updated even though the asset did not exist or was offline.
Fixed: LAN-14257 Toner information for Xerox B210 printers was not fetched.
Fixed: LAN-14263 Forwarded mails were cut off in the helpdesk when using MS Graph credentials.
Fixed: LAN-14278 AD information was not always added to offline assets.
Fixed: LAN-14313 The “Printerstatus” column was too short to contain certain printer messages.
Fixed: LAN-14317 Changes to agent options were not applied in the old layout.
Fixed: LAN-14319 Autocomplete has been disabled in the reports search field.
Fixed: LAN-14342 A number of issues following a Fing OID import into SNMP OID lookup have been fixed.
Fixed: LAN-14355 Certain characters were replaced by code after translation in the helpdesk.
Fixed: LAN-14378 Mail settings could not be saved in the helpdesk due to the encrypted client secret being too long.
Fixed: LAN-14389 Sending an empty message in the helpdesk would break the interface.
Fixed: LAN-14435 The sync server internet access check failed when connecting via a proxy.
Fixed: LAN-14484 Exchange Mailboxes were not correctly scanned.
Fixed: LAN-14497 Object reference errors could occur when opening a local user page.
Fixed: LAN-14512 IP Locations that were in use could not be deleted after a Cloud link had been established.

New in Lansweeper 10.3.2.0 (Dec 7, 2022)

New in Lansweeper 10.3.1.0 (Nov 29, 2022)

New in Lansweeper 10.3.0.0 (Nov 17, 2022)

Added: LAN-14069 When sending DHCP packets for CDR (Credential-free Device Recognition), we now include the MudUrl for better analysis and correct detection.
Added: LAN-11174 Added a new tool that can be found in the filesystem under Tools/Gatherlogs.exe. This tool allows for the automatic gathering of all of the relevant logs and system information into a zip file which can be provided to Lansweeper support for troubleshooting purposes.
Added: LAN-12848 vMotion-related properties are now extracted during the scan of a VMware cluster. These new properties are visible on the asset page of the VMware cluster and include info on high availability enablement, DRS enablement, default virtual machine behavior and the number of virtual machine movements.
Added: LAN-13144 The system will now extract vMotion-related properties during the scan of a VMware host. These new properties are visible on the asset page of the VMware host and include info on CPUs, cores, the power state of guests and hyper-threading enablement.
Added: LAN-13208 Added a new report ‘Vmware: vMotion overview’ that shows the new scanned properties of Vmware environments.
Added: LAN-13714 Mentions to new functionality in Lansweeper Cloud like vulnerability insights and normalized software were added to certain reports and in Software > Authorization.
Added: LAN-13855 CDR (Credential-free Device Recognition) is now also applied to asset data with the Windows asset type.
Added: LAN-13994 In the User Cleanup options, the option to cleanup groups detected in on-premise Active Directory and Azure Active Directory was added. The option allows the automatic cleanup of groups that haven’t been found in the most recent scan of the Active Directory environment.
Added: LAN-13899 Add frequent check to see if LsAgent relay access has been overridden by another installation.
Added: LAN-14291 Extended SQL server scanning with SQL Server 2022
Added: LAN-14210 Change text of label “Security” into “Maintenance information” label on the Asset details page.
Changed: LAN-13799 Improved the status and description of errors when linking with Lansweeper Cloud.
Changed: LAN-14041 Moved the general search bar to the left side of the screen.
Changed: LAN-14042 The sub-menus for reports are improved visually and functionally by reworking the hover functionality and the search bar.
Changed: LAN-14290 Extended SQL server scanning with SQL Server 2022
Changed: LAN-4075 An asset that was imported or added through the Lansweeper web console will have its MAC address corrected when it is retrieved during regular scanning. This behaviour was introduced to avoid faulty merge behaviour where two unrelated assets would be merged.
Changed: LAN-11205 Rephrased the warning message for a scan server without an internet connection when changing the dedicated scanning server to track warranty information.
Changed: LAN-11897 Visualisation of Asset Radar network interfaces with multiple IP addresses has been altered as network interfaces can only be enabled or disabled in their entirety and not per linked IP address.
Changed: LAN-12983 Sorting on mailbox size in the Exchange mailbox data on Exchange server asset pages will no longer sort alphabetically on numbers but will sort numerically.
Changed: LAN-13485 Some icons in popovers in the Lansweeper web console have been reworked: the icon of the installation status to the cloud, the icon for unassigned tickets, the icon for the notifications and the icon for events.
Changed: LAN-13976 Updated the built-in list of OIDs used for SNMP lookup.
Changed: LAN-14030 When editing the website access on the website settings page, the groups can now be sorted and filtered in their various fields.
Changed: LAN-14062 When performing CDR (Credential-free Device Recognition), the properties of assets with an unknown asset type are now also filled and corrected with data from CDR.
Changed: LAN-14063 Some reports on historical data have been extended so they now show all 3 possible values for history entries (add, delete AND update).
Changed: LAN-13997 Under the menu ‘Community’, the menu item ‘API’ is renamed to ‘Cloud API’.
Fixed: LAN-13550 Scanned Linux assets are merged with existing assets based on IP address first and foremost which can lead to incorrect merged assets.
Fixed: LAN-13843 During Windows computer scanning, the main IP of an asset is not always being updated if the newly acquired IP is a public IP.
Fixed: LAN-13971 Unable to insert an image in a note or a description in a helpdesk ticket through an image browser.
Fixed: LAN-11147 It is no longer possible to use the Show header, Show footer or Show message buttons under ConfigurationWebsite Settings as the results are not saved.
Fixed: LAN-13161 When using deployments, a superfluous error could be logged when there was no exception to the flow.
Fixed: LAN-13260 The netBIOS name of Active Directory scanning targets is used to generate assets rather than the scanned NetBIOS name. This can potentially lead to duplicate assets.
Fixed: LAN-13299 Disabling the Linux scan items, configured under ScanningScanned Item Interval, has no impact during LsAgent scan file imports.
Fixed: LAN-13300 When disabling scan items for Linux under ScanningScanned Item Interval, the actual items are not marked as disabled from scanning in the corresponding asset information pages.
Fixed: LAN-13301 After every update, the manually changed authorization rules in IIS for the Lansweeper web console are reverted.
Fixed: LAN-13592 Scanning of Hard Disk Partition information on Linux systems doesn’t parse correctly when the Linux distribution is in another language
Fixed: LAN-13694 After editing and saving a scanned Azure Resource Group in the Lansweeper web console the unique identifier gets shortened.
Fixed: LAN-13747 The cleanup option ‘Scan users that are disabled in on-premises Active Directory.’ behaves incorrectly as another option overrides the value.
Fixed: LAN-13816 The uptime field is no longer present on asset summary pages.
Fixed: LAN-13891 Sorting on LsAgent version in Assets > LsAgent Assets is unable to retrieve the correct data.
Fixed: LAN-13932 Unable to process a scanned certificate when the issuer of the certificate is empty.
Fixed: LAN-13952 The 'Import from AD' button under Configuration > Asset Groups is not functional. The selected IP ranges are not imported.
Fixed: LAN-13956 Incorrect user domain for the last logged-on user for Windows assets scanned via LsAgent that have their Azure environment scanned separately.
Fixed: LAN-13958 Incorrect main MAC address displayed for Windows assets with multiple IP addresses. The MAC address linked to the IP address of the scanned network interface should be displayed.
Fixed: LAN-13959 The asset page of a scanned SCCM Server is broken when the SCCM scan of the asset fails.
Fixed: LAN-13962 Incorrect domain information retrieved for an ESXi host during vCenter scan.
Fixed: LAN-13978 Unable to retrieve OWA information for Exchange mailboxes. When certain information is not found, it is erroneously displayed as ‘No’ instead of being omitted.
Fixed: LAN-13980 A deployment does not start from a dynamic group when the group is created by applying a filter on the last successful scan.
Fixed: LAN-14000 Disabled LsAgent groups are not shown in the dropdown that allows moving assets to an LsAgent group.
Fixed: LAN-14015 The Information icon in the Configuration tab of LsAgent groups under ScanningLsAgent Scanning has an excessive size.
Fixed: LAN-14100 When creating multiple AWS scanning targets, a separate credential needs to be created and mapped for each scanning target. Reusing a created credential is not possible.
Fixed: LAN-12494 The built-in admin for the helpdesk and knowledgebase is shown a dialogue to enter the email address on the second login.
Fixed: LAN-12851 SCCM managed device shows the wrong SCCM server when the asset moves to a new SCCM server.
Fixed: LAN-12993 During SSDP discovery of an IP range scan, superfluous errors are logged.
Fixed: LAN-13169 When linking to Lansweeper Cloud, the prerequisite checks don’t react correctly when the Lansweeper database is hosted in an Azure SQL-managed instance.
Fixed: LAN-13463 Mass edit of assets for custom fields of type Date are not persisted in the database.
Fixed: LAN-13575 Error when performing a certificate scan for the first time. Subsequent scans do not show this issue.
Fixed: LAN-13685 After scanning Linux Solaris, an error is shown on the asset detail page of those assets.
Fixed: LAN-13720 Built-in report: “Windows: Last scanned Windows update by computer” does not return the last update.
Fixed: LAN-13898 The field LastseenCredentials of an asset is filled with the first tried SNMP credential when it isn’t scanned successfully via a protocol requiring a credential.
Fixed: LAN-14018 In the new menu layout, custom names with international characters are displayed in the wrong encoding resulting in unreadable names.
Fixed: LAN-14110 The asset location on a location map is sometimes shown in front of the left-side menu.
Fixed: LAN-13631 The menu overlays a couple of rows from the table of interfaces on the switch asset pages when in print mode making it seem that some data is missing.
Fixed: LAN-14397 Some random assets are often not synced towards Lansweeper Cloud.
Fixed: LAN-14116 During custom file scanning of Linux system, an error is often shown in place of the type of the scanned item.
Fixed: LAN-14128 Warranty for Dynabook devices isn’t being fetched.
Fixed: LAN-14253 Resource entry missing for upgradescript570 in master builds
Fixed: LAN-14220 Asset Radar is overloading the SQL server with queries.
Fixed: LAN-14213 Displaying ChromeOS device result in webserver error.
Fixed: LAN-14165 OU relations not shown on user pages.
Fixed: LAN-14131 VMware scanning – VMware vMotion report shows ESXi cluster while the asset isn’t shown in the related ESXi Cluster report
Fixed: LAN-14052 Custom OID scanning returns null values while devicetester.exe returns values for the same OIDs.
Fixed: LAN-14204 Deployments don’t execute after being delayed because of another deployment on the same machine.

New in Lansweeper 10.2.5.0 (Sep 29, 2022)

New in Lansweeper 10.2.4.0 (Sep 1, 2022)

New in Lansweeper 10.2.2.0 (Jul 20, 2022)

New in Lansweeper 10.2.1.0 (Jul 14, 2022)

New in Lansweeper 10.2.0.0 (Jun 28, 2022)

Added: LAN-11934 Cloud-linked Lansweeper installations can now see brand, model and OS lifecycle information on individual asset pages in Cloud
Added: LAN-11999 It is now possible to configure per LsAgent group under ScanningLsAgent Scanning whether automatic LsAgent client updates are enabled. The default setting is “enabled” for all groups, both in new and updated Lansweeper installations.
Added: LAN-12468 Lansweeper now also scans the install location of Microsoft Store apps, if Store apps are enabled for scanning, and saves it in the tblSoftware.InstallLocation database field
Added: LAN-13246 Lansweeper now scans some additional properties of applications installed on Mac computers, including app path, and saves them in the tblMacApplications database table
Changed: LAN-13094 Added a software type column to the SoftwareWindows Software menu
Changed: LAN-13056 Added more indexes to the Lansweeper database to improve performance in certain areas
Changed: LAN-12391 If an OID lookup entry exists under ConfigurationAsset Mapping for an asset scanned via SNMP, the model from that lookup entry is now used as the scanned asset model, taking precedence over any model info pulled from the device itself
Changed: LAN-11999 LsAgent version info is now displayed in the Configuration tab of LsAgent groups under ScanningLsAgent Scanning
Changed: LAN-11999 LsAgent version info is now displayed on the AssetsLsAgent Assets page
Changed: LAN-11891 Made minor cosmetic improvements to the popups for creating Azure AD, Intune and Microsoft 365 scanning targets
Changed: LAN-13224 Performed a visual redesign of the top and left menus of the Lansweeper web console, giving these menus a more modern look and feel. A setting is available under ConfigurationWebsite Settings to switch between the old and new UI.
Changed: LAN-12985 Scanned serial numbers are now taken into account by the non-Windows asset merge logic. If two non-Windows devices share a MAC address but have differing scanned serials, these devices no longer merge.
Changed: LAN-13235 Updated messaging throughout the web console to reflect that two-factor authentication and an app password are required now to use Gmail as a mail server for the help desk or alerts
Changed: LAN-12595 When installing or updating Lansweeper under the SQL LocalDB database server, LocalDB is now based on the more recent SQL Server 2014 Express SP3, build 12.3.6433.1
Changed: LAN-11744 When re-enabling a previously disabled scanned item interval, the refresh setting is now reverted to its previously configured value, instead of a default value of 5
Fixed: LAN-13117 Azure AD scanning can fail due to a DbUpdateException error related to postal code information
Fixed: LAN-13128 Character encoding issue in LsAgent, causing some scanned values with special characters in them (groups, users, software names etc.) to be scanned as empty strings
Fixed: LAN-12576 Character encoding issue in the Switch Scanning info text under ConfigurationServer Options
Fixed: LAN-12650 Distinct AirWatch devices that share a MAC address aren’t correctly uniquely identified, resulting in AirWatch data being linked to incorrect assets
Fixed: LAN-13127 Doing an export to Excel from the Assets menu results in a file without the .xlsx file extension
Fixed: LAN-13120 Duplicate rows in the built-in reports “Software: Changes in the last 24 hours” and “Software: Changes in the last 7 days”
Fixed: LAN-13316 Errors related to the built-in reports “Chart: Display number of display ports” and “Chart: Display number of HDMI” when the Lansweeper database is hosted in SQL Server 2008 or SQL Server 2008 R2
Fixed: LAN-13173 Even with Asset Radar set to Enabled, assets found in Asset Radar logs aren’t always scanned or scanned assets aren’t always linked to the correct Asset Radar log entries
Fixed: LAN-13101 Fujitsu warranty scanning is non-functional due to changes in the manufacturer's website
Fixed: LAN-13141 If an initial push to Cloud repeatedly fails, database backups used for previous push attempts aren’t always cleaned up, taking up unnecessary disk space
Fixed: LAN-10219 If a Windows computer’s graphics card memory exceeds 4GB, Lansweeper is unable to correctly identify the memory amount
Fixed: LAN-13175 Importing a non-Windows asset with a MAC address but no IP address can result in asset duplication when subsequently scanning the device
Fixed: LAN-12727 Incorrect amount of memory scanned for Citrix XenServer assets
Fixed: LAN-12868 Incorrect display of line breaks as HTML in asset comments in the Summary tab of individual asset pages
Fixed: LAN-12976 In some situations, e.g. when certain firewall rules are in place, IP scans can get stuck in the IP queue after being sent to the Windows computer queue
Fixed: LAN-13401 Issue scanning CPU and RAM info of some Unix distributions
Fixed: LAN-13003 Issue scanning network interface info of some Unix distributions
Fixed: LAN-12925 Issue scanning OS info of Linux Mint machines
Fixed: LAN-12413 Issue scanning OS release info of some Unix distributions
Fixed: LAN-12831 Issue with broken images in help desk ticket templates
Fixed: LAN-11851 On smaller screens, the confirmation popup when deleting a user under ConfigurationUser Access & Roles appears partially off-screen
Fixed: LAN-13132 Pinging assets from the Assets menu, sorting the Ping column and then exporting asset data results in the following web server error: “Invalid column name Custom. ORDER BY items must appear in the select list if SELECT DISTINCT is specified”
Fixed: LAN-12794 Scheduled tasks used for running deployments are not always automatically cleaned up on the client machine after the completion of the deployment
Fixed: LAN-11845 Several layout issues on individual asset pages when no results are available for certain scanned pieces of data
Fixed: LAN-12766 Some large values retrieved during Linux, ESXi and Windows certificate scanning are not properly written to the Lansweeper database, due to the corresponding database fields being too small
Fixed: LAN-12866 Sorting the Scan Issues column in the Assets menu and then exporting asset data results in the following web server error: “ORDER BY items must appear in the select list if SELECT DISTINCT is specified”
Fixed: LAN-12541 SQL injection issue, found by Matt M of Dark Nebula Security
Fixed: LAN-13140 The button for manually retrying a failed initial push isn’t always available, despite being mentioned in the failure message
Fixed: LAN-13124 The following DbUpdateException error can occur during Windows certificate scanning: “Number 515: Cannot insert the value NULL into column Subject, table lansweeperdb.dbo.tblCertificates; column does not allow nulls. INSERT fails”
Fixed: LAN-13123 The following DbUpdateException error can occur during Windows certificate scanning: “Number 2627: Violation of UNIQUE KEY constraint UQ_tblCertificateLocations. Cannot insert duplicate key in object dbo.tblCertificateLocations”
Fixed: LAN-12415 The following error can occur when attempting to add an alert for a report: “Error while saving: String was not recognized as a valid Boolean”
Fixed: LAN-12808 The following error can occur while scanning system drivers of Windows computers: “Error getting unique key in sql server via SELECT SystemDriverUniID FROM tblSystemDriversUni”
Fixed: LAN-12414 The following error can occur while scanning unbundled software of a Unix machine: “maxdepth is not a valid option”
Fixed: LAN-12921 The Lansweeper database backup used for the initial push to Cloud sometimes remains mounted after a failed push
Fixed: LAN-13049 The Last Full Sync date under ConfigurationLink With Cloud Site does not take the configured web console date format into account
Fixed: LAN-11922 The Scan Time tab on individual asset pages is not highlighted when selected
Fixed: LAN-13162 Unbundled software of Linux computers is incorrectly detected when there are executables present directly in the /opt directory of the client machine
Fixed: LAN-12859 Using complex JOIN clauses in a report can cause the report builder to get stuck loading or to throw object reference errors
Fixed: LAN-13415 “Value cannot be null” error when attempting to import a file under ScanningOID Scanning Targets
Fixed: LAN-13214 When disabling the Windows driver, certificate or Microsoft Store app item intervals and then scanning client machines with LsAgent, data is still erroneously imported for the disabled items
Fixed: LAN-12703 When replacing a Lansweeper scan server with another server in the same subnet, Asset Radar logs erroneously remain associated with the old server
Fixed: LAN-7464 When scanning an asset both directly with agentless scanning and with an Azure scanning target, duplicate assets are generated
Fixed: LAN-13194 When unsyncing individual assets from Cloud in a Cloud-linked installation, those assets are sometimes erroneously synced with Cloud again
Fixed: LAN-12418 Windows Internet Explorer 11 is sometimes shown as installed software on machines that don’t have this web browser installed
Fixed: LAN-12807 Windows printer driver scanning can fail with the following DbUpdateException error: “Number 242: The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value”

New in Lansweeper 10.1.1.0 (Jun 2, 2022)

New in Lansweeper 10.1.0.0 (May 24, 2022)

New in Lansweeper 10.0.2.0 (May 12, 2022)

New in Lansweeper 10.0.1.0 (May 5, 2022)

New in Lansweeper 10.0.0.2 (Apr 26, 2022)

New in Lansweeper 9.5.10.1 (Apr 21, 2022)

New in Lansweeper 9.5.0.4 (Apr 14, 2022)

Added: LAN-12980 A drop-down menu is now available in the Software tab of Windows asset pages to customize whether the software list shows all software, just desktop software or just Microsoft Store apps
Added: LAN-12980 A new Type column in the Software tab of Windows asset pages and in Windows software reports now indicates whether the software is desktop software or a Microsoft Store app
Added: LAN-9064 Lansweeper now scans Local Computer certificates of Windows computers
Added: LAN-12867 There is now a separate scanned item interval called SOFTWAREMSSTOREAPPS to control if and how often Microsoft Store apps are scanned. This item is disabled by default in new Lansweeper installations and updated installations that had not already scanned Store apps.
Changed: LAN-12939 For performance reasons, LsAgent client installations now only refresh their scanning settings once every 24 hours
Changed: LAN-12939 For performance reasons, the minimum scan interval of LsAgent client installations is now 4 hours
Changed: LAN-12951 The ConfigUser InfoUsers In Groups tab of Linux asset pages is now more logically sorted based on user group first, then username
Fixed: LAN-12034 An Excel export of a report with a very large output can take a long time to complete
Fixed: LAN-12756 Automated cleanups of Windows assets can fail due to the following underlying error: “The DELETE statement conflicted with the REFERENCE constraint FK_tblHyperVLog_tblAssetsScanned”
Fixed: LAN-12882 Azure Virtual Machine asset pages do not properly list the number of scanned processor cores
Fixed: LAN-12937 Changes made to the extended display scanning setting under ConfigurationGeneral are not logged in the tblConfigLog database table
Fixed: LAN-11967 Character encoding issue in the Comments field in the Summary tab of asset pages
Fixed: LAN-12648 Credential-free Device Recognition (CDR) is supposed to improve serial number data detected through Bonjour, SNMP and UPnP where possible, but does not always do so for assets that have been in the Lansweeper database for a while
Fixed: LAN-12805 DbUpdateException errors can occur when a Lansweeper scan server processes Windows driver data scanned by LsAgent
Fixed: LAN-12753 Domain-joined non-Windows assets are scanned too frequently by Active Directory Domain scanning targets, due to the targets not respecting the Min. Time Between Scans for non-Windows assets
Fixed: LAN-12984 If a scheduled deployment runs multiple times on assets in a report, new deployment log entries are not always generated for all assets in the report output, even though the deployments are executed in the background
Fixed: LAN-12903 If an item is disabled for scanning, its related tab on Windows asset pages fails to indicate this
Fixed: LAN-10816 If in a workgroup environment you log into the Lansweeper web console with a local Windows user and don’t include the machine name or . in the username input box, the login is incorrectly handled and a duplicate user entry is generated in the background
Fixed: LAN-12869 Lansweeper fails to scan Azure Active Directory user group memberships
Fixed: LAN-12685 Microsoft Store apps whose publisher cannot be detected are not always listed under the SoftwareAuthorization menu
Fixed: LAN-803 Running deployments on a Windows computer and then deleting the computer's asset results in orphaned deployment log entries with an empty asset name
Fixed: LAN-12681 Scanned software is sometimes stored in the tblSoftwareUni database table with an incorrect OSType, due to software packages with the same name being found on multiple OS platforms
Fixed: LAN-12794 Scheduled tasks used for running deployments are not always cleaned up on the client machine after the completion of the deployment
Fixed: LAN-12935 The built-in report “Assets: All licensed assets in Lansweeper” does not show all licensed assets, as it fails to list monitors that have extended display data
Fixed: LAN-12880 The built-in report “Windows: Laptops and desktops list” incorrectly identifies Microsoft Surface tablets as desktops
Fixed: LAN-12698 The Cloud prerequisite checks popup freezes if the Lansweeper database is hosted in SQL Server 2008
Fixed: LAN-12899 The ConfigUser Info tab of Linux asset pages is not highlighted when active
Fixed: LAN-12930 The Lansweeper installer erroneously prevents reinstallation of just the scanning service or web console when LocalDB is used as database server, even if an existing LocalDB database is in fact present to perform such a reinstallation
Fixed: LAN-12949 The Lansweeper web console can in some cases fail to load due to an underlying Cloud license check failure, a failure that should not be blocking for loading the local console
Fixed: LAN-12527 The Scanning Status dashboard widget fails to show a warning if a size-limited SQL database server is used to host the Lansweeper database and that server’s limit is (almost) reached
Fixed: LAN-12876 The test output of an LDAP(S) configuration is sometimes just an error icon without any further info on the connection failure
Fixed: LAN-12876 The test output of an LDAP(S) configuration sometimes indicates a connection failure when the domain can actually be successfully connected to during scanning
Fixed: LAN-12557 Users that log into the web console with integrated Windows authentication do not appear in the built-in report “Users: Logins into the Lansweeper web console”
Fixed: LAN-12585 Web console notifications are sometimes generated indicating that LsAgent or LsPush scans are overloading the scan server when it’s actually another process causing the server overload
Fixed: LAN-12858 When performing certain actions on help desk tickets, like changing the ticket type through Edit Ticket, the edit popup freezes

New in Lansweeper 9.4.0.8 (Mar 31, 2022)

Added: LAN-12485 An extended display scanning option is now available under ConfigurationGeneral to retrieve additional data for a wide variety of common monitor models
Added: LAN-9933 Lansweeper can now perform custom file scanning for Linux computers, like it already could for Windows computers
Added: LAN-8207 Lansweeper can now scan users from Azure Active Directory, using a new type of scanning target
Added: LAN-8616 Lansweeper now scans users, user groups and user logon information of Linux computers, like it already did for Windows computers
Added: LAN-9816 Lansweeper now supports using the LDAPS protocol for scanning and otherwise connecting to on-premises Active Directory domains
Changed: LAN-9840 If you relink a Lansweeper installation with Cloud whose old data is still present in Cloud, you now get a warning and option to delete the old data first
Changed: LAN-11061 Improved and expanded the network information scanned for Linux computers
Changed: LAN-9293 Improved and expanded the operating system information scanned for Linux computers
Changed: LAN-9295 Improved and expanded the processor information scanned for Linux computers
Changed: LAN-9294 Improved and expanded the software information scanned for Linux computers, retrieving data from additional commands and directories
Changed: LAN-9889 Improved and expanded volume information scanned for Linux computers
Changed: LAN-9526 Improved the way password profile info is displayed on Microsoft 365 user pages
Changed: LAN-10795 In installations with multiple scan servers, it is now possible to select a scan server from the Microsoft Cloud Service credential creation popup
Changed: LAN-4597 Removed the report “Software: List of software by computer” from the Reports menu, if not previously modified by users of the Lansweeper installation, as it is a duplicate of “Windows: Installed software by computer”
Changed: LAN-9296 Replaced old, deprecated commands used for scanning Linux computers with more modern ones, only using the old ones as a fallback now
Changed: LAN-11122 Some Active Directory scanning options that were previously spread out over the ScanningScanning Targets and ConfigurationServer Options menus are now centralized in a single section of the ScanningScanning Targets menu
Changed: LAN-8538 SSH and SSH certificate credentials are now grouped under one “SSH” scanning credential type
Changed: LAN-11223 The “Active Directory Domain scanning options” previously found in a separate section under the ScanningScanning Targets menu are now configurable per Active Directory Domain target
Changed: LAN-11332 The Lansweeper terms of use are no longer hard coded into the installer for review, but dynamically linked from the Lansweeper website
Changed: LAN-12511 There is now a button directly in the upper right corner of the web console’s menu bar for linking a Lansweeper installation with Cloud, a button that takes you to the ConfigurationLink With Cloud Site menu
Changed: LAN-12732 Visual overhaul of the information seen in the ConfigurationLink With Cloud Site menu
Changed: LAN-10795 When creating a new Microsoft 365 or Intune scanning target, it is now possible to add a credential directly from within the target creation popup
Changed: LAN-10795 When editing a Microsoft 365 or Intune scanning target, an option to edit the linked credential is now available from within the target popup
Fixed: LAN-3045 A single VMware guest’s asset name not being retrievable causes the entire scan of the guest’s ESXi or vCenter server to fail
Fixed: LAN-11364 Automated cleanups of Windows assets can fail due to the following underlying error: “The DELETE statement conflicted with the REFERENCE constraint FK_tblWindowsClusterNode_tblAssets”
Fixed: LAN-12502 Citrix XenServer hosts can fail to properly scan, with the following error occurring in the background: “Sequence contains no elements”
Fixed: LAN-4942 Configuring the Display drop-down menu in the upper right corner of reports to show All results can cause the drop-down to disappear
Fixed: LAN-12658 Deployments that contain a registry condition for a (Default) registry value fail with the following error when run: “Preliminary checks unexpectedly failed”
Fixed: LAN-12625 Deployments with an After Scanning schedule only ever run once on an asset, even if multiple scans are performed
Fixed: LAN-3869 Display issue in several scan server menus in the web console when there are lots of scan servers
Fixed: LAN-12611 Duplicate printer entries in the ConfigDevicesPrinter tab of Windows computer webpages
Fixed: LAN-7720 Editing Mode is incorrectly labeled as Mass Edit Assets mode when hovering over the Assets menu
Fixed: LAN-12395 Error in the ScanningAsset Radar Logs menu when the Lansweeper database is hosted under SQL Server 2008 or 2008 R2
Fixed: LAN-11046 Faulty input validation prevents help desk email accounts with Microsoft Graph as the outgoing but not the incoming protocol from being saved
Fixed: LAN-4297 If a performance scan of a Windows computer fails with an underlying “invalid query” error due to WMI corruption, that error is not displayed on the asset page, making the cause of the issue unclear
Fixed: LAN-4479 If Exchange scanning fails over HTTPS due to a timeout, Lansweeper does not try HTTP as it should
Fixed: LAN-4299 If Hyper-V logs were previously scanned for a guest and that guest is then removed from the Hyper-V host, the guest erroneously remains listed on the host’s Lansweeper webpage, even after a rescan
Fixed: LAN-12691 In a Cloud-linked installation with multiple scan servers, the Change Sync Server button doesn’t work, triggering a prerequisite check popup whose checks never complete
Fixed: LAN-4820 In Lansweeper installations with many scan servers, inability to view all server tabs in the ScanningAsset Radar Logs menu
Fixed: LAN-4818 In Lansweeper installations with multiple scan servers, server tabs under ScanningCompatibility & Settings are squished against the menu bar
Fixed: LAN-4930 Inability to change the Asset Radar mode after the initial Lansweeper installation, unless another compatibility check is performed first
Fixed: LAN-10169 Inability to sort the Ping column in the Assets menu
Fixed: LAN-4592 Incorrect database documentation for the tblLsAgentGroup.Status field
Fixed: LAN-12578 Incorrect saving of data in the tblSystemDriverPnpEntity and tblPrinterDriverDevice database tables used for linking system drivers and PnP drivers, printers and printer drivers
Fixed: LAN-12402 Intune and Microsoft 365 scanning can fail when using a proxy server for Internet access, even with valid proxy settings
Fixed: LAN-5094 Lack of input validation error when attempting to import a scanning credential file that contains a malformed SSH certificate key
Fixed: LAN-5035 Lack of input validation error when saving an SNMPv1/v2 scanning credential without selecting an SNMP version
Fixed: LAN-11485 Lansweeper fails to scan warranty information of Dell monitors
Fixed: LAN-9221 Linking a Lansweeper installation with Cloud can fail if the local database files are stored in a root directory
Fixed: LAN-7719 Out-of-date asset type list in the asset import template
Fixed: LAN-11124 Minor language issue in the description of the FILES item under ScanningScanned Item Interval
Fixed: LAN-12499 Missing Target description under the ScanningScanning Targets menu for AWS targets where all regions are selected
Fixed: LAN-10946 Multiple scanning credentials can be mapped to the exact same Windows computer, which should not be allowed
Fixed: LAN-5420 Performance scanning fails to take scanning exclusions into account that were set up for Linux computers
Fixed: LAN-4106 Some columns in the Assets menu don’t sort correctly when clicked
Fixed: LAN-5381 Some large values retrieved during disk scanning of Mac computers are not properly written to the Lansweeper database, due to the corresponding database fields being too small
Fixed: LAN-12042 The Asset Group, Asset Type and Report scanning targets erroneously update the Last IP Range Scan date of Windows computers that are not reachable, preventing those computers from being cleaned up by asset cleanup options
Fixed: LAN-12408 The auto-update feature doesn’t work when using a proxy server to connect to the Internet, even if the correct proxy settings are submitted under ConfigurationServer Options in the Lansweeper web console
Fixed: LAN-5557 The built-in report “Users: AD password expired” erroneously includes users whose password is set to never expire
Fixed: LAN-5537 The “Computer: Duplicate SID” report has a confusing title, as it lists duplicate local user SIDs and not duplicate computer SIDs
Fixed: LAN-5096 The Lansweeper installer does not prevent users from installing just the scanning service or web console under LocalDB when a LocalDB database is not present, allowing users to set up incomplete and broken installations
Fixed: LAN-4496 The Password Required field in the Audit tab of Active Directory user pages displays incorrect data, even though the data was correctly scanned
Fixed: LAN-10144 The Previous and Next buttons in the Credential Mapping section of the ScanningScanning Credentials menu don’t always work
Fixed: LAN-10992 The Save Log button in the Devicetester tool is grayed out and non-functional even after completing a scan test
Fixed: LAN-12575 Using the Deploy Package option in certain reports doesn’t result in deployments actually running
Fixed: LAN-11377 Values entered into ticket custom fields of the Time type are sometimes not applied as submitted
Fixed: LAN-5174 Volume size label incorrectly set to “MB” instead of “GB” for AWS instances
Fixed: LAN-4729 When an email alert in Excel format is set up and triggered for a report that contains Active Directory user images, the following error occurs: “Type Byte is not supported”
Fixed: LAN-4758 When attempting to delete an asset group that is still linked to a performance scanning target, the following web server error is generated instead of the target automatically being deleted: “The DELETE statement conflicted with the REFERENCE constraint FK_tsysPerformanceCounterTarget_tblAssetGroups”
Fixed: LAN-7694 When deleting a knowledge base article, the article count of the knowledge base category does not immediately update
Fixed: LAN-4799 When editing a location map and scrolling to the right, assets on the map can move over parts of the user interface
Fixed: LAN-4805 When submitting % as a wildcard for software version in the software license compliance module, the module fails to include in its count software installations with an empty software version
Fixed: LAN-9737 Windows autorun items with very long Command values are not properly scanned or saved to the database, due to the underlying database field being too small

New in Lansweeper 9.3.10.7 (Mar 10, 2022)

New in Lansweeper 9.3.0.6 (Mar 8, 2022)

Added: LAN-11905 A new setting under ConfigurationServer Options to configure when a switch port is deemed to be an “uplink”
Added: LAN-9049 Lansweeper now scans installed Microsoft Store apps of Windows computers, in addition to the other software installations it already scanned on those computers
Added: LAN-8881 Lansweeper now scans system drivers, PnP signed drivers and printer drivers of Windows computers
Changed: LAN-10439 Credential-free Device Recognition (CDR) is now also used to improve serial number data detected through Bonjour, SNMP and UPnP where possible
Changed: LAN-8965 For consistency with Microsoft’s own naming conventions, replaced “Office 365” labels throughout the web console with “Microsoft 365”
Changed: LAN-12026 For increased efficiency, the default scan interval of new performance scanning targets is now 1 hour
Changed: LAN-12026 For increased efficiency, the minimum scan interval of performance scanning targets is now 15 minutes instead of 5 minutes
Changed: LAN-3240 The Global Citrix scanning credential can now be cleared if desired
Fixed: LAN-11961 Automated cleanups of Windows event log data can fail with the following error: “DELETE statement conflicted with the REFERENCE constraint FK_tblntlog_tblntlogmessage”
Fixed: LAN-3331 Character encoding issue in the message seen while your login into the web console is in progress
Fixed: LAN-11865 Cross-site scripting (XSS) issue
Fixed: LAN-12492 Disabled deployment packages are shown in certain deployment popups when they shouldn’t be, resulting in a cluttered package list
Fixed: LAN-11411 Duplicating a deployment package can fail if the package being duplicated has a very long name
Fixed: LAN-11696 Exchange scanning fails to scan mailboxes of users that are in a child domain of the parent domain the Exchange server is in
Fixed: LAN-2565 Faulty software click-through links in the built-in reports “Apple Mac: Installed software by computer” and “Linux: Installed software by computer”
Fixed: LAN-2585 Grammatically incorrect error message when attempting to change the asset type of Windows assets to non-Windows using the Mass Edit Assets option
Fixed: LAN-897 If a previously scanned network interface is no longer present on an SNMP-enabled network device and that device is rescanned, a scanning error is erroneously thrown and no new data is saved, even though the data is retrievable
Fixed: LAN-11813 In a Lansweeper installation with multiple scan servers, the Check For Updates Now page confusingly shows the version number of the first scan server in the server list, when it should be showing the version number of the most out-of-date server
Fixed: LAN-4093 In case of a database connection issue, the ConfigEditor.exe tool only properly opens in the foreground after 60 seconds and only after manually opening and clicking away the database connection error
Fixed: LAN-11871 Inconsistent naming of the SoftwareApple Mac Software menu
Fixed: LAN-5166 “Index out of range” errors occur when performing certain searches in the MIB Library
Fixed: LAN-12029 Insufficient input validation for the start and end date fields of asset/user relations
Fixed: LAN-11853 Lansweeper does not correctly scan the memory information of Windows computers with DDR5 memory
Fixed: LAN-12342 Layout issue in unassigned ticket notifications in the upper right corner of the web console, under certain permission scenarios
Fixed: LAN-2754 Mailbox size information is not displayed in the ExchangeMailboxes tab of Exchange server assets, even though the data is scanned
Fixed: LAN-11953 Missing space in the “expired trial” licensing banner at the top of the Lansweeper web console
Fixed: LAN-12512 Operations performed on assets in Cloud don’t always complete correctly or sync down to the on-prem Lansweeper installation correctly
Fixed: LAN-12035 OutOfMemory exceptions are thrown when performing certain operations in a web console hosted under IIS Express, e.g. when viewing or exporting reports with very large outputs
Fixed: LAN-2562 The Devicetester tool does not test access to HTTP port 8080 and HTTPS port 8443, even though the Lansweeper scanning service does query these ports on network devices
Fixed: LAN-12520 The file path of the Lansweeper scanning service executable is not surrounded by quotes in the registry
Fixed: LAN-4024 The header of the Windows Version Overview widget erroneously indicates that the widget only lists Windows 10 operating systems and the widget also shows empty brackets for OS entries without a version
Fixed: LAN-11478 The MailTester.exe tool provides incorrect feedback when submitting a Microsoft Graph (REST) configuration whose account doesn’t exist or has no mailbox
Fixed: LAN-11945 The reports “Computer: New computers found in the last 24 hours” and “Computer: New computers found in the last 7 days” fail to list Windows computers that haven’t been successfully scanned
Fixed: LAN-12030 The username of the built-in admin is treated as case sensitive when it shouldn’t be
Fixed: LAN-3440 Unclear event log alert info message under ConfigurationE-mail Alerts when using multiple scan servers
Fixed: LAN-5165 Using high (but allowed) scanning thread settings can cause the following error to occur in the connection to the Lansweeper database and the Lansweeper scanning service to stop: “Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached”
Fixed: LAN-10418 Values of DateTime custom fields are only partially displayed in tickets
Fixed: LAN-12327 Warranty scanning fails to scan certain warranty products of supported manufacturers, with the following error occurring in the background: “Cannot insert the value NULL into column ServiceType”
Fixed: LAN-11021 When changes in notification counts occur in the upper right corner of the web console, the notification category icons don’t reposition themselves accordingly until a page refresh, sometimes causing counts to be cut off
Fixed: LAN-11497 When choosing Microsoft Graph as the protocol for email alerts, the following error is sometimes thrown when it shouldn’t be: “Please configure the email server for this scan server first”
Fixed: LAN-8673 When creating an asset relation and filtering for “All” states in the asset selection popup, no results are returned
Fixed: LAN-3770 When editing the Global SNMP credential, the Community input box shows as empty instead of listing placeholder dots
Fixed: LAN-11625 When hovering over a computer whose last logged on user is disabled in Active Directory, the computer itself is erroneously shown to be disabled in Active Directory
Fixed: LAN-11875 When linking a Lansweeper installation with Cloud and including certain special characters in the input boxes, the following error occurs and the sync gets stuck: “Something went wrong with creating the installation: Create Installation – Error during request”
Fixed: LAN-11228 When running a scan test, testconnection.exe enables Kerberos logging in the registry, but it fails to disable it again when the test is complete
Fixed: LAN-3443 When using a Lansweeper legacy license and scanning a network device using SNMP, duplicate SNMP scans are performed
Fixed: LAN-11115 When using the Enable/Disable All button in the Scanning Targets section of ScanningScanning Targets, an error occurs
Fixed: LAN-3669 When using the Mass Edit Assets option in the Assets menu to set the value of a combobox custom field to “none selected”, the value of the field is erroneously changed to “-1”

New in Lansweeper 9.2.10.1 (Feb 18, 2022)

New in Lansweeper 9.2.0.9 (Feb 17, 2022)

Added: LAN-10165 A new option under Windows rename detection, disabled by default, to have Windows computers merge based just on a common model and serial number, without comparing the MAC addresses
Changed: LAN-2162 Added a Next Execution column to the deployment configuration section of DeploymentScheduled Deployments, so it is clear when a deployment will run next
Changed: LAN-2114 Added paging to the DeploymentInstaller Packages menu to improve page load times when there are lots of deployment packages to display
Changed: LAN-2114 For clarity’s sake, renamed some of the menus and labels in the Deployment section of the web console
Changed: LAN-10427 For licensing situations that still had it, removed the limit on the number of scan servers a Lansweeper installation can have
Changed: LAN-10556 If a scan server is receiving too many LsAgent or LsPush scans for timely processing, an error notification with recommendations is now shown in the web console
Changed: LAN-10034 If an initial push to Cloud fails, a button is now available to manually trigger another push attempt
Changed: LAN-10034 If an initial push to Cloud fails, the push is now automatically retried once after 15 minutes, instead of once after 1 hour
Changed: LAN-11639 Improved the info popup seen in the Lansweeper installer when installing a secondary scan server
Changed: LAN-2499 It is now possible to scan multiple AWS accounts with overlapping regions, by creating a scanning target for each account
Changed: LAN-11702 Made the look of the Rescan button in asset overviews and reports consistent with the Rescan button on individual asset pages
Changed: LAN-9397 SCCM scanning now respects scanning exclusions configured under ScanningScanning Targets and does not add excluded assets to the Lansweeper database
Changed: LAN-10646 Updated the built-in lists of: iOS codes and names, Windows OS codes and names
Fixed: LAN-9399 A deployment configuration with a weekly schedule doesn’t run for the rest of the current week if it is manually triggered once
Fixed: LAN-5439 An initial push to Cloud can fail with the following error: “Could not create backup of the SQL database. Error executing xp_create_subdir”
Fixed: LAN-11899 Asset Radar sometimes scans and shows an incorrect IPv4 subnet mask value for assets, e.g. ffff:ffff:ffff:ffff::
Fixed: LAN-10955 Certain values retrieved during Azure and Intune scanning are trimmed and not fully written to the database, due to the database fields being too small
Fixed: LAN-11342 Cross-site scripting (XSS) issue
Fixed: LAN-11346 Cross-site scripting (XSS) issue
Fixed: LAN-11939 Cross-site scripting (XSS) issue
Fixed: LAN-2154 Deployments and email alerts using an Every 1st Of The Month schedule don’t execute as planned
Fixed: LAN-8863 Exchange server data can fail to scan due to an issue in the part of the Exchange identification procedure that looks for domain controllers
Fixed: LAN-11609 Help desk mailing can start failing when attempting to import an email with a very long (reply) subject
Fixed: LAN-11624 If a Windows computer and the user logged into it are in different domains, LsAgent incorrectly identifies the domain of the logged on user
Fixed: LAN-10530 If an agentless scan is performed of a Windows computer whose Print Spooler service is stopped or disabled, a “generic failure” error is generated on the machine’s asset page
Fixed: LAN-5072 If during the execution of a deployment a referenced file cannot be accessed in the package share, e.g. because the file is blocked by Windows, this can cause the deployment to fail with an unclear object reference error and future deployments on the client machine to get stuck
Fixed: LAN-11952 If the package share username of a deployment contains a dot, the username is incorrectly displayed in the deployment logs
Fixed: LAN-11930 In Lansweeper installations linked with Cloud, slight inaccuracies in disk data displayed for Windows computers in Cloud
Fixed: LAN-7376 In some cases, e.g. after the resolution of a database connection issue, the following error is thrown when attempting to log into the web console: “404 Error: This page cannot be found”
Fixed: LAN-11769 In very large Lansweeper installations with lots of assets, performance issues can occur in certain areas of the web console due to inefficient querying of the assets’ IP locations
Fixed: LAN-10007 Inability to view or deselect previously selected days in the edit popup of a Monthly deployment schedule
Fixed: LAN-11194 Inability to view or enable a scan server’s network interfaces in the Asset Radar configuration, if one of the server’s interfaces has multiple IP addresses
Fixed: LAN-11531 Intune scanning can fail with the following error: “Error saving Intune container: Unrecognized GUID format”
Fixed: LAN-11770 Long text values in fields in the Summary tab of asset pages do not always wrap correctly, causing display issues
Fixed: LAN-11849 LsAgent fails to fully scan macOS Big Sur
Fixed: LAN-11324 LsAgent fails to scan the memory of macOS computers with an Apple M1 chip
Fixed: LAN-11239 Memory issue when opening multiple instances of the Lansweeper report builder at the same time
Fixed: LAN-11649 Notifications regarding the deprecation of old Intune and Office 365 scanning targets do not automatically disappear after the removal of the deprecated targets
Fixed: LAN-9389 Optical disc drives of Linux computers are not always detected during scanning
Fixed: LAN-11508 “Region is not valid” error while scanning the ap-northeast-3 AWS region aka Asia Pacific (Osaka), due to Amazon changing the region from a local region to a standard region
Fixed: LAN-4961 Running a deployment on a dynamic group also results in deployment attempts against non-Windows assets in the group, which it shouldn’t
Fixed: LAN-11831 Running a deployment on a filtered list of assets from multiple scan servers can result in deployment attempts against assets that are in the asset list but not part of the filtered result
Fixed: LAN-803 Running deployments on a Windows computer and then deleting the computer’s asset results in orphaned deployment log entries with an empty asset name
Fixed: LAN-5159 Running multiple deployments on different sets of assets in the Assets menu can result in deployment attempts against incorrect, previously selected assets
Fixed: LAN-11852 Scanning a Windows computer using multiple scanning methods or agents can result in incomplete memory information being returned
Fixed: LAN-11938 SQL injection issue
Fixed: LAN-11940 SQL injection issue
Fixed: LAN-11941 SQL injection issue
Fixed: LAN-11587 The Edit Built-in Admin Password button is not always visible in the ResetWebUserRoles.exe tool for installations that have the built-in admin enabled
Fixed: LAN-11857 The Force HTTPS option is visible under ConfigurationWebsite Settings when using the IIS web server, even though that setting only applies to IIS Express and does nothing for IIS
Fixed: LAN-11884 The HTTP title of assets is displayed multiple times and in an incorrect way on individual asset pages
Fixed: LAN-11616 The Lansweeper web console does not always automatically open after completing a Lansweeper installation
Fixed: LAN-5120 The Last Execution time is not filled in under DeploymentScheduled Deployments for deployment configurations with an After Scanning schedule
Fixed: LAN-11345 The LsAgent scanning agent for Windows still scans files and registry keys that are disabled for scanning, which it shouldn’t
Fixed: LAN-11535 The OS information of SCCM assets isn’t always displayed in asset reports and overviews even though the data was scanned
Fixed: LAN-621 Triggering deployments on multiple asset pages within a short time frame can result in duplicate deployments on those assets
Fixed: LAN-3345 Unclear object reference error thrown by a deployment in the deployment log if Lansweeper is unable to copy the latest deployment executable to the client machine, e.g. due to a firewall issue
Fixed: LAN-8130 Unnecessary technical details are displayed in some web console validation messages
Fixed: LAN-11933 When accessing the web console over HTTP and then over HTTPS, the following web server error can occur: “Subquery returned more than 1 value”
Fixed: LAN-11663 When clicking the link to the troubleshooting guide in the Scan Issues section of an asset, the page erroneously opens in the current web browser tab instead of a new tab
Fixed: LAN-4439 When creating a deployment configuration, disabling the linked deployment package and then editing the configuration, another package is erroneously preselected in the popup window
Fixed: LAN-11178 When creating a scanning credential from within a popup for mapping credentials, not all of the listed credential types are compatible with the selected mapping type
Fixed: LAN-2162 When editing a schedule linked to a deployment configuration, the deployment triggers right away and outside of the configured schedule
Fixed: LAN-11927 When linking a Lansweeper installation with Cloud, the installations is erroneously marked as Down in Cloud until the initial push is fully complete
Fixed: LAN-11558 When logging out of the web console and then trying to log back in with a new user for the first time, the following error is generated: “You have been logged out”
Fixed: LAN-11619 When scanning a Windows computer both with and without a scanning agent, the credential info listed next to Last Successful Scan and Last Scan Attempt in the computer’s Scan Time tab is not always correct
Fixed: LAN-11588 When scanning Windows computers with LsAgent over the relay server and making changes to certain scan settings like file and registry scanning, those changes are not always synced to the agents
Fixed: LAN-11556 When submitting invalid settings during the creation of an Intune v2 or Office 365 v2 scanning target, and then correcting those settings, an error is thrown indicating that the scanning target name is already in use
Fixed: LAN-9034 When using a SQL Server database hosted on Linux and linking the Lansweeper installation with Cloud, the Cloud prerequisite checks get stuck instead of throwing an error about Linux databases being unsupported
Fixed: LAN-11650 When using IIS Express and changing the Force HTTPS setting, the web console does not indicate that a web service restart is required for the change to take effect

New in Lansweeper 9.1.41.1 (Feb 3, 2022)

New in Lansweeper 9.1.40.2 (Jan 26, 2022)

Changed: LAN-11378 If a custom install folder is chosen that does not already end in “LansweeperAgent”, LsAgent now automatically installs to a "LansweeperAgent" subfolder in the specified directory
Changed: LAN-7424 Improved the startup process of the LsAgent service on Windows computers, to ensure the service automatically retries the startup in case of a temporary failure
Fixed: LAN-4483 An LsAgent scan of a Windows computer fails if one of the computer’s Hyper-V or cluster log messages contains quotes
Fixed: LAN-11888 If a Windows computer and the user logged into it are in different domains, LsAgent incorrectly identifies the logged on user
Fixed: LAN-10237 If the name of a software installed on a Windows computer contains the termination character, the software name is scanned incorrectly by LsAgent
Fixed: LAN-11882 Issue with unauthorized First Run Wizard access under certain scenarios
Fixed: LAN-10915 LsAgent can fail to scan the OS build and release info of a Windows computer, throwing an “unexpected exception” in the background and causing the rest of the scan to fail as well
Fixed: LAN-10679 LsAgent does not correctly identify the memory type of Windows computers with DDR4 memory
Fixed: LAN-10678 LsAgent for Windows fails to scan user-specific software, causing incorrect software history entries to be generated when scanning with both LsAgent and agentless scanning
Fixed: LAN-10678 Software names are sometimes inconsistently scanned by LsAgent for Windows and agentless Windows scanning, causing incorrect software history entries to be generated
Fixed: LAN-10926 When performing a new LsAgent install on a supported Windows OS that does not yet have the required .NET Framework 4.8, the LsAgent installer fails to automatically download and install .NET 4.8, stating that no Internet access is available even when it is
Fixed: LAN-10975 When running the LsAgent installer on Windows Server 2012, the OS is erroneously reported as being unsupported
Fixed: LAN-10890 When scanning logged on users of a Windows computer, LsAgent incorrectly detects the user domain of local users as “workgroup” instead of the name of the machine
Fixed: LAN-10923 When uninstalling LsAgent from a Windows computer, some files are left behind in the LsAgent installation folder

New in Lansweeper 9.1.30.1 (Jan 12, 2022)

Fixed: LAN-11396 Authorization bypass issue, allowing unauthorized users to create shared dashboard tabs
Fixed: LAN-11682 Authorization rules configured for the Lansweeper web console in IIS are erroneously removed after a Lansweeper update
Fixed: LAN-11482 Azure scanning can fail with the following DbUpdateException error: “Number 515: Cannot insert the value NULL into column ‘AddressPrefix’, table ‘lansweeperdb.dbo.tblAzureSubnet’; column does not allow nulls. INSERT fails”
Fixed: LAN-11394 Cross-site scripting (XSS) issue related to the creation of dashboard tabs
Fixed: LAN-11395 Cross-site scripting (XSS) issue related to user edits
Fixed: LAN-11653 Duplicate user entries can occur in the Exchange tab of Exchange server asset pages
Fixed: LAN-11357 If in a Lansweeper installation with multiple scan servers the help desk mail server is down, duplicate error notifications are generated for the mail server, sometimes mentioning an incorrect server name
Fixed: LAN-11357 If multiple scan servers in a Lansweeper installation are down, the related error notifications erroneously list the same server name for all servers
Fixed: LAN-11589 In some cases when using Microsoft Graph as the email protocol, processing of help desk emails can start failing due to the following underlying error: “There is already an open DataReader associated with this Command which must be closed first”
Fixed: LAN-11324 LsAgent fails to scan the memory of macOS computers with an Apple M1 chip
Fixed: LAN-5556 LsAgent for Linux and Mac erroneously creates a new log file every day and fails to clean up old LsAgent log files
Fixed: LAN-11653 “Missing username” errors can occur on the webpages of Exchange users whose Active Directory data hasn’t been scanned
Fixed: LAN-10304 Office 365 v2 scanning can time out during the retrieval of user groups, resulting in an object reference error during the subsequent retrieval of organization info and a failure of the entire scan
Fixed: LAN-11347 Remote code execution issue related to ticket template files
Fixed: LAN-5710 Starting the LsAgent service on Linux using /etc/init.d/LansweeperAgentService can result in the service crashing, due to the sudo process being aborted prematurely
Fixed: LAN-10789 The Config and Software tabs of an Apple Mac asset are sometimes hidden even though scanned data is available
Fixed: LAN-11068 The following error can occur during the initial scan of an SCCM scanning target: “Attaching an entity of type Lansweeper.Service.Domain.Asset failed because another entity of the same type already has the same primary key value”
Fixed: LAN-11611 The Lansweeper scanning service fails to stop in case of a database connectivity issue, even though the service log indicates the service is being stopped
Fixed: LAN-8186 The libicu package is erroneously deemed a dependency for installing LsAgent on Linux, causing LsAgent not to work properly on machines that don’t have this package installed
Fixed: LAN-11685 The processor type of macOS computers with an Apple M1 chip is scanned as “unknown” by LsAgent
Fixed: LAN-5712 When using a custom install directory for LsAgent on Linux, the LsAgent service fails to start
Fixed: LAN-11699 When using the IIS Express web server with the built-in Lansweeper certificate and accessing the web console on Windows 11 or Windows Server 2022, the console fails to open under its HTTPS port

New in Lansweeper 9.1.20.2 (Dec 14, 2021)

New in Lansweeper 9.1.10.1 (Dec 7, 2021)

New in Lansweeper 9.1.0.9 (Nov 18, 2021)

Added: LAN-10006 For each Windows computer’s last successful scan, last scan attempt and last manual rescan, Lansweeper now shows a list of used credential names in the Scan Time tab of the asset page
Added: LAN-8791 For security reasons, a warning notification is now shown in the upper right corner of the console if the built-in admin is still enabled for web console login
Added: LAN-8790 For security reasons, a warning notification is now shown in the upper right corner of the console if the web console’s being accessed over HTTP
Added: LAN-8795 It is now possible to configure a username and password for the built-in admin. New installations are required to do this through the First Run Wizard and updated installations can optionally do this using the ResetWebUserRoles.exe tool.
Changed: LAN-11032 As part of the Asset Radar scanning feature, Lansweeper now installs Npcap 1.55 instead of 1.31
Changed: LAN-9206 Credential-free Device Recognition (CDR) now periodically updates properties that it previously filled in for an asset, if more accurate asset information is now available through CDR
Changed: LAN-8867 Credential-free Device Recognition (CDR) now returns data more quickly for assets detected after the initial Lansweeper installation
Changed: LAN-8125 For security reasons, disabled password auto-complete functionality in several password input fields in the web console
Changed: LAN-8793 For security reasons, it is no longer possible to automatically log into the web console with the built-in admin by accessing the /login.aspx?admin=1 URL
Changed: LAN-8796 For security reasons, it is no longer possible to load the Lansweeper.com website in the iFrame dashboard widget
Changed: LAN-8787 If a custom username and password are configured for the built-in admin, those details must now be submitted in the web console login screen in order to log in with the admin
Changed: LAN-9821 Improved the error message that is thrown when attempting to run asset or user actions in an unsupported or misconfigured web browser
Changed: LAN-11052 Improved the mechanism that detects whether a Windows computer is a desktop or a server during remote, credential-free scanning
Changed: LAN-9870 Lansweeper now stores two LsAgent scan dates per asset, one for the last LsAgent scan sent directly to the scan server and one for the last LsAgent scan sent to the cloud relay server
Changed: LAN-8792 Made several textual improvements in the ResetWebUserRoles.exe tool
Changed: LAN-9873 Made visual improvements to the display of scan items in the Scan Time tab of individual asset pages
Changed: LAN-8788 Performed an overhaul of the ConfigurationWebsite Settings menu, making the page more visually consistent and adding more website info and knowledge base links
Changed: LAN-9822 Rebranded the Lansweeper Chrome extension to “Lansweeper Chromium extension”, as the same extension works for other Chromium-based web browsers as well
Changed: LAN-9866 Relabeled, repositioned and regrouped various fields in the Summary and Scan Time tabs of individual asset pages for clarity’s sake. Also added tooltips where necessary.
Changed: LAN-11238 Rephrased some of the text in the unlock screen of the First Run Wizard, to make it more explanatory
Changed: LAN-9868 Repositioned the Rescan button on individual asset pages, to make it more prominent
Changed: LAN-9882 Revised the error message that is thrown when attempting to access the Lansweeper web console in Internet Explorer, which is an unsupported web browser
Changed: LAN-9466 Scan issues that prevent some of an asset’s data from being retrieved are now visualized differently in asset overviews, reports and on asset pages. They are also more accurately referred to as “issues” rather than “errors”.
Changed: LAN-8866 The First Run Wizard seen after a new Lansweeper installation no longer requests immediate submission of scanning credentials, instead relying on Credential-free Device Recognition (CDR) to gather basic asset details
Changed: LAN-9292 The first Windows user to log into the web console is no longer given full admin rights to the console. Instead, a first Windows user to give admin rights to can be chosen through the First Run Wizard.
Changed: LAN-10787 To align with Microsoft’s own branding, local Active Directory is now referred to in the Lansweeper web console as “on-premises Active Directory”
Changed: LAN-8867 When completing the First Run Wizard after their initial Lansweeper installation, users are now directed to the Assets menu to view data, instead of to the web console dashboard. The Assets menu now also includes an info banner regarding the use of scanning credentials for further data enrichment.
Changed: LAN-9882 Windows Internet Explorer 11 is no longer a supported web browser. Access to the Lansweeper web console is now fully blocked when using IE11.
Fixed: LAN-7609 Active Directory user account enumeration issue related to the display of user images in the web console login screen
Fixed: LAN-8796 Corrected the spelling of “iFrame” in several locations in the web console
Fixed: LAN-10302 Display issue in the vCenter Overview widget when certain vCenter field values are not filled in
Fixed: LAN-8787 Duplicate login history entries in tblLoginLog when logging into the web console with the built-in admin
Fixed: LAN-4933 Duplicate network interfaces are sometimes shown in a scan server’s Asset Radar configuration
Fixed: LAN-2113 If a file not found or other type of issue occurs when running an action, the Lansweeper Chrome extension crashes instead of showing an informative error message
Fixed: LAN-9470 Importing large values into an asset custom field of the Numeric type can fail
Fixed: LAN-11204 Last Full Sync Date and Last Minor Sync Date in the Cloud configuration menu are displayed in UTC when they should be displayed in the time zone of the Lansweeper database server
Fixed: LAN-10793 Merging help desk tickets can fail with “INSERT statement conflict” or “no row at position 0” errors
Fixed: LAN-11119 Password hash mismatch notifications sometimes appear when there is no actual mismatch
Fixed: LAN-5194 Related help desk tickets, computer logon history and other user details are sometimes missing from a user’s Lansweeper webpage, e.g. if the user’s Active Directory details haven’t been scanned
Fixed: LAN-10825 Some error handling messages in the First Run Wizard are incorrectly positioned, overlapping with the wizard’s progress bar
Fixed: LAN-9159 SQL injection issue related to AssetActions.aspx, an issue found by Jake Dunn of Division 5
Fixed: LAN-9160 SQL injection issue related to HelpdeskEmailActions.aspx, an issue found by Jake Dunn of Division 5
Fixed: LAN-10731 The Created, CreatedBy, LastChanged and ChangedBy columns are missing from the ReportsView All Reports page
Fixed: LAN-10302 The following DbUpdateException error can occur during vCenter scanning, resulting in an incomplete vCenter asset: “Number 515: Cannot insert the value NULL into column ‘Mac’, table ‘lansweeperdb.dbo.tblAssetMacAddress’; column does not allow nulls. INSERT fails”
Fixed: LAN-10479 The following error can occur during vCenter scanning, resulting in an incomplete vCenter asset: “The operation failed: The relationship could not be changed because one or more of the foreign-key properties is non-nullable”
Fixed: LAN-10436 The MIB Importer fails to import MIB files that have multiple definitions in them
Fixed: LAN-11009 Unnecessary whitespace and column header layout issues in the Software tab of Windows computer webpages
Fixed: LAN-11178 When creating a scanning credential from within a popup for mapping credentials, not all of the listed credential types are compatible with the selected mapping type
Fixed: LAN-11286 When triggering the Asset Radar compatibility check from the web console, it fails to automatically install the Npcap driver if not already present

New in Lansweeper 9.0.30.1 (Oct 18, 2021)

New in Lansweeper 9.0.20.3 (Oct 13, 2021)

New in Lansweeper 9.0.10.2 (Sep 30, 2021)

New in Lansweeper 9.0.0.17 (Sep 9, 2021)

Added: LAN-9210 If a Lansweeper installation is linked with a Cloud site, it is now possible to edit scan settings both from Cloud and the on-premises web console
Added: LAN-8820 It is now possible to use multi-factor authentication (MFA) when linking a Lansweeper installation with Cloud
Added: LAN-8442 Notifications in the upper right corner of the web console for situations where there’s an issue with the sync to Cloud, e.g. where the sync server is down
Changed: LAN-10572 Added a knowledge base link to the Warranty Tracking section of ConfigurationServer Options
Changed: LAN-10463 Made several changes to the software to correctly deprecate the use of old v1 Intune and Office 365 scanning targets
Changed: LAN-10413 Rebranded the IT Asset Data Platform to “Cloud”, which caused naming changes in several buttons, options and menus
Changed: LAN-8562 Revised some of the sync status messages in the Cloud configuration menu
Changed: LAN-8442 Revised the visual layout of info, warning and error notifications in the upper right corner of the web console
Changed: LAN-10555 Updated putty.exe in Program Files (x86)LansweeperActions to version 0.76
Fixed: LAN-10318 If an auto-update package fails to install due to file corruption and is re-downloaded, the Install Updates button remains grayed out and cannot be clicked
Fixed: LAN-5544 If the users’ domain cannot be contacted, the cleanup option to delete users not found in Active Directory can take a long time to complete and can cause high CPU usage on the Lansweeper server
Fixed: LAN-10947 In new Lansweeper installations, the asset pages of Windows computers scanned with an up-to-date version of LsPush incorrectly indicate that an out-of-date agent is being used
Fixed: LAN-10552 Long LsAgent version numbers cannot be viewed in full under ScanningLsAgent Scanning
Fixed: LAN-5232 Scanning errors that occur during Hyper-V or Windows cluster log scanning are not always visualized on the relevant asset’s Lansweeper webpage
Fixed: LAN-10811 Several asset cleanup options under ConfigurationServer Options are non-functional, e.g. “Permanently delete assets not seen in the last XX days”
Fixed: LAN-10789 The Config and Software tabs of an Apple Mac asset are sometimes hidden even though scanned data is available
Fixed: LAN-10407 The “new Lansweeper version available” popup still appears in some cases after a Lansweeper installation’s been updated by the auto-update feature
Fixed: LAN-10919 The ResetWebUserRoles.exe tool throws the following error when opened or when hitting the Enable Built-in Administrator button: “Invalid column name AdminPassword. Invalid column name AdminUserName.”

New in Lansweeper 8.4.110.3 (Aug 17, 2021)

New in Lansweeper 8.4.100.10 (Aug 2, 2021)

New in Lansweeper 8.4.20.2 (Jul 29, 2021)

New in Lansweeper 8.4.100.9 (Jul 27, 2021)

Added: LAN-5278 An optional SkipNpCapDriver parameter is now available for the Lansweeper installer, which prevents Npcap from being installed during new Lansweeper installations or updates
Added: LAN-9607 Lansweeper now supports ECDSA certificates for SSH scanning
Changed: LAN-9415 As part of the Asset Radar scanning feature, Lansweeper now installs Npcap 1.31 instead of 0.96
Changed: LAN-8589 If a custom folder is selected for installation, the Lansweeper installer now installs to a “Lansweeper” subfolder in the specified directory
Changed: LAN-9581 If the auto-update feature cannot install a particular update package, e.g. because a faulty Internet connection causes an incomplete download, it will now try the package up to 5 times and then list it as a manual update
Changed: LAN-9288 IP scanning now also retrieves SMB data and adds it to fingerprints used for Credential-free Device Recognition (CDR)
Changed: LAN-9383 The MailTester.exe tool can now also be used to test Microsoft Graph mailing
Changed: LAN-8243 To strengthen security and to allow for the implementation of new scanning technologies, LsAgent for Windows now requires .NET Framework 4.8 to be installed on the client machine. If not already present, LsAgent will automatically try to install .NET 4.8.
Changed: LAN-10203 Updated putty.exe in Program Files (x86)LansweeperActions to version 0.75
Changed: LAN-9955 Updated the built-in lists of: iOS codes and names, Windows OS codes and names, MAC address vendor matches, OID vendor matches
Fixed: LAN-10041 A successfully installed auto-update isn’t always listed in the auto-update history
Fixed: LAN-7692 Broken SCCM Server link on SCCM asset pages
Fixed: LAN-8172 Certain values retrieved during Azure, Exchange, SCCM and software scanning are trimmed and not fully written to the database, due to the database fields being too small
Fixed: LAN-4731 Character encoding issue in the computer name of Windows assets when using IP Range scanning targets
Fixed: LAN-7987 DbUpdateException errors occur when a Hyper-V guest with the same name (and no MAC address) is found on multiple hosts during scanning
Fixed: LAN-9663 Deleting a scan server via the ConfigurationServer Options page fails with the following underlying error: “Uncaught ReferenceError: arrayOfErrors is not defined”
Fixed: LAN-10090 Due to a change in the way Microsoft stores OS version info in the registry, Lansweeper incorrectly scans OS version for recent Windows builds
Fixed: LAN-4061 Duplicate VMware guest and Windows computer assets cannot merge
Fixed: LAN-8919 Errors sometimes occur while parsing SMB fingerprint data as part of Credential-free Device Recognition (CDR)
Fixed: LAN-9191 Faulty Telnet data for some fingerprints captured as part of Credential-free Device Recognition (CDR)
Fixed: LAN-9510 Hitting the Reset To Default button in the ConfigEditor.exe tool results in the following error: “Error while resetting the appsettings from the service. Configuration/xpath has an invalid token”
Fixed: LAN-827 HP warranty bulk scanning issue
Fixed: LAN-8666 If a company has one faulty LsAgent asset on the cloud relay server, this can cause all of its assets to get stuck on the relay and not be downloaded
Fixed: LAN-8822 If a software package is detected with a long publisher name, SCCM scanning can fail with the following DbUpdateException error: “Number 547: The INSERT statement conflicted with the FOREIGN KEY constraint FK_tblSoftware_tblUniqueSoftware”
Fixed: LAN-9396 If an auto-update was installed on one scan server in a Lansweeper installation, it is also erroneously listed as installed on the other servers in the installation
Fixed: LAN-9400 If auto-update is enabled while setting up a link with the IT Asset Data Platform, auto-update packages aren’t automatically fetched as they should be
Fixed: LAN-4317 If rename detection is enabled and a Hyper-V host is renamed, Lansweeper can fail to apply the name change to the asset and the asset can get stuck in the scanning queue
Fixed: LAN-8971 If the .NET Framework version required by Lansweeper is not already present, performing a Lansweeper installation under SQL LocalDB sometimes fails
Fixed: LAN-8626 In some situations, e.g. when the Lansweeper database server’s edition changes, repeated initial pushes to the IT Asset Data Platform can fail due to an underlying failure to back up the Lansweeper database
Fixed: LAN-9254 Incomplete auto-update tooltip under ConfigurationIT Asset Data Platform in the web console when an ADP link has been set up
Fixed: LAN-3215 Incomplete network interface information for some scanned switches, e.g. stacked Dell and Extreme switches
Fixed: LAN-9363 Inconsistencies in Microsoft Graph field labels between scanning and email configuration
Fixed: LAN-9524 Incorrect Microsoft Graph tooltips in scanning and email configuration
Fixed: LAN-8859 Input validation issue related to the Microsoft Graph mail server fields under ConfigurationEmail Alerts
Fixed: LAN-8749 Lansweeper does not correctly identify the memory type of Windows computers with DDR4 memory
Fixed: LAN-9504 Lansweeper fails to scan the descriptions of keyboards attached to Windows computers, even though there is a field for the data in the Lansweeper database
Fixed: LAN-9298 Legacy licenses are blocked from using the auto-update feature when they shouldn’t be
Fixed: LAN-4272 LsAgent.ini or XML corruption resulting in a broken agent installation
Fixed: LAN-9166 Missing tooltip for the Version column in the auto-update Availability section
Fixed: LAN-8723 Several inconsistencies in the logging of auto-update setting changes in tblConfigLog
Fixed: LAN-9616 Some updated Lansweeper installations still include the obsolete LsMgmtTool, which is no longer included in new installations
Fixed: LAN-9343 The Aborted status for failed auto-updates is displayed in black when it should be displayed in red
Fixed: LAN-8521 The date picker for asset and user relations rejects end dates whose day value is smaller than that of the start date, even though the end date overall is greater than the start date
Fixed: LAN-10141 The following error occurs on the ConfigurationIT Asset Data Platform page in case of an Internet connectivity issue, due to the ADP minimum version check failing: “Version string portion was too short or too long”
Fixed: LAN-9395 The Install Updates button of the auto-update feature cannot be clicked on a scan server if an auto-update is already in progress on another scan server
Fixed: LAN-7477 The Lansweeper login screen sometimes changes the domain of the submitted user when it shouldn’t, causing a login failure
Fixed: LAN-5431 The MIB Importer displays an unclear error message when importing a MIB file that contains no scannable OIDs
Fixed: LAN-5432 The MIB Importer displays an unclear error message when importing a MIB file that has dependencies on other, missing MIB files
Fixed: LAN-5058 The MIB Importer fails to import MIB files that have comments between the file name and MIB definition
Fixed: LAN-4985 The MIB Importer fails to import MIB files whose file name does not match the MIB definition
Fixed: LAN-4816 The MIB Importer page does not show a clear feature gating message to feature gated Lansweeper installations, instead throwing an unclear error when attempting to import a MIB file
Fixed: LAN-5709 The PerformanceNetwork tab of asset pages does not correctly visualize smaller scanned values
Fixed: LAN-9218 The Status column under ConfigurationIT Asset Data Platform does not show an error if the sync server is down and cannot sync
Fixed: LAN-4584 The Summary tab of Windows assets scanned through SCCM sometimes lists a less accurate OS display name than what was scanned
Fixed: LAN-10477 When attempting to delete an asset scanned via LsAgent while the Lansweeper installation is linked with the IT Asset Data Platform, the following error occurs: “Cannot insert the value NULL into column RootId, table lansweeperdb.dbo.tblChangeTracking; column does not allow nulls. UPDATE fails. The statement has been terminated”
Fixed: LAN-8860 When configuring an email server for email alerts and switching between protocols, the Save button sometimes doesn’t work
Fixed: LAN-9716 When enabling or disabling warranty scanning under ConfigurationServer Options, the warranty scanning feature doesn’t always correctly start or stop
Fixed: LAN-9676 When opened on a Windows machine with display scaling enabled, the MailTester.exe debug tool does not fully fit on screen
Fixed: LAN-9007 When opening the Report tab of a Windows computer scanned via SCCM, the following error is thrown: “Specified cast is not valid”
Fixed: LAN-10054 When performing a Lansweeper update of a machine that only has the web console installed, the Lansweeper installer throws the following error even though the update succeeded: “Creating Lansweeper service configuration file failed”
Fixed: LAN-9468 When silently running the Lansweeper installer with the /upgrade parameter on an installation that’s already on the same version as the installer, a new install is performed instead of the update being aborted with an error
Fixed: LAN-5370 Windows computer AssetUnique updated to VMware UUID after ESXi scan, leading to duplication
Fixed: LAN-3663 Windows computers with MAC assetunique created by Active Scanning (VMware Guests), resulting in Windows computer duplication

New in Lansweeper 8.4.20.2 (Jun 22, 2021)

New in Lansweeper 8.4.10.8 (May 20, 2021)

New in Lansweeper 8.4.0.9 (May 6, 2021)

New in Lansweeper 8.3.100.23 (Apr 14, 2021)

Added: LAN-8053 An auto-update feature is now available under ConfigurationServer Options that can be enabled to automatically keep Lansweeper scan servers up-to-date
Changed: LAN-4287 Help desk email and email alerts now support Modern Authentication and Microsoft Graph for Office 365 mailing, as Microsoft is deprecating Basic Authentication
Changed: LAN-5375 Intune and Office 365 data can now be scanned with a new v2 scanning target that uses Modern Authentication and Microsoft Graph, as Microsoft is deprecating Basic Authentication
Changed: LAN-8706 Optimized the way IT Asset Data Platform setting changes are read from the Lansweeper database, to reduce the amount of database querying
Fixed: LAN-3580 A SQL Server instance that is removed from a Windows computer fails to be removed from the computer’s asset page in Lansweeper after a rescan
Fixed: LAN-3220 Active Directory User/Group Path scans of large OUs can take several days to complete
Fixed: LAN-4490 Character encoding issue in schedule names under DeploymentScheduled Deployments
Fixed: LAN-1663 Character encoding issue in the popup you see when hovering over a user in the web console
Fixed: LAN-8083 If a Linux computer has a software installed with left or right quotation marks in its software properties, Lansweeper fails to scan the computer’s full software inventory
Fixed: LAN-8511 If the FQDN field of an asset is empty and the asset is edited, the field is sometimes filled with a blank string, which causes incorrect results in certain reports
Fixed: LAN-8248 Lansweeper fails to scan software info of Arch Linux distributions
Fixed: LAN-4137 OS information of non-Windows assets is not displayed on the AssetsLsAgent Assets page
Fixed: LAN-8751 Path traversal issue related to certain Lansweeper configuration pages
Fixed: LAN-8784 Software scanning inconsistencies between LsPush and agentless scanning, causing incorrect software history entries to be generated
Fixed: LAN-4680 The help desk ticket API fails to process ticket requests whose ticket description includes line breaks or other formatting
Fixed: LAN-9291 The Lansweeper scanning service is stuck in the Starting state when updating from a version older than 8.0 to the latest Lansweeper release
Fixed: LAN-5020 The list of available action parameters under ConfigurationAsset Pages in the web console does not mention the {mac} parameter though this parameter is functionally available
Fixed: LAN-9043 The popup for adding an OS to the license list in the OS license compliance module fails to load
Fixed: LAN-2305 The unique identifier of a Windows computer is sometimes erroneously set to the computer’s IP address instead of its domainname combination, resulting in duplicate assets for the same machine
Fixed: LAN-5649 The unique identifier of manually created monitor and other types of assets is incorrectly formed sometimes

New in Lansweeper 8.2.210.4 (Mar 19, 2021)

New in Lansweeper 8.2.130.4 (Mar 16, 2021)

New in Lansweeper 8.2.120.1 (Feb 22, 2021)

New in Lansweeper 8.2.110.1 (Feb 2, 2021)

New in Lansweeper 8.2.100.11 (Jan 28, 2021)

Added: LAN-7771 Credential-free Device Recognition or CDR is a new scanning feature that improves the accuracy of key asset properties (type, manufacturer, model, OS) in situations where scanning credentials are not available. Devices that would previously be marked as “network devices” or “web servers” for instance can now be more accurately identified without the need for credentials.
Changed: LAN-8429 If a Lansweeper license is not allowed to export data, the warning message for an attempted Hyper-V log export is now shown in a popup and not within the webpage itself
Changed: LAN-8472 Updated the built-in list of iOS codes and names
Fixed: LAN-8423 A 404 error occurs when attempting to export Hyper-V log data with a Lansweeper license that should be allowed to do so
Fixed: LAN-5024 Azure and Intune scanning fail to take proxy server settings submitted under ConfigurationServer Options into account
Fixed: LAN-4998 Chrome OS scanning fails when using proxy server settings that include authorization
Fixed: LAN-5352 Database connectivity issues can cause the scanning service to rerun Lansweeper update scripts on the Lansweeper database, leading to duplicate data or a broken installation in some cases
Fixed: LAN-4559 Dell warranty scanning fails when using proxy server settings
Fixed: LAN-4269 HP Inc warranty scanning is non-functional due to changes on the manufacturer’s website
Fixed: LAN-4300 Lack of input validation for the proxy server fields under ConfigurationServer Options, causing web server errors to be thrown in some cases
Fixed: LAN-8175 Lansweeper freeware installations that have not reached their asset limit are prevented from exporting report results via alerts, which should not be the case
Fixed: LAN-8315 The check that verifies whether a Lansweeper license is allowed to export data looks at the total asset count when it should be looking at the licensed asset count instead
Fixed: LAN-7812 The domain/workgroup asset counts seen when hovering over the Assets menu don’t match the asset lists seen when clicking through to a specific domain or workgroup
Fixed: LAN-5114 The LsAgent relay connection fails when using proxy server settings that include authorization
Fixed: LAN-4911 The proxy server input boxes under ConfigurationServer Options are placed too far to the right
Fixed: LAN-8322 The warranty buttons under ConfigurationServer Options fail to trigger a warranty scan when pressed

New in Lansweeper 8.0.130.37 (Sep 17, 2020)

New in Lansweeper 8.0.130.35 (Aug 17, 2020)

New in Lansweeper 8.0.130.20 (Jun 12, 2020)

New in Lansweeper 8.0.130.17 (May 9, 2020)

New in Lansweeper 7.2.107.4 (Jan 15, 2020)

New in Lansweeper 7.2.106.48 (Dec 26, 2019)

New in Lansweeper 7.2.100.20 (Sep 5, 2019)

Added: LAN-2758 A metrics and notification system now allows you to receive web console notifications about Lansweeper content you are interested in, e.g. vulnerability reports
Added: LAN-3551 A new, experimental database server option is now available in the Lansweeper installer: SQL LocalDB
Added: LAN-3057 Additional Active Directory user and computer attributes are now scanned: status, lastLogon, password settings, extensionAttributes, BitLocker recovery keys etc
Added: LAN-3094 Android, iOS, Chrome OS and Windows Phone devices can now be scanned through VMware AirWatch
Added: LAN-1442 Chrome OS (e.g. Chromebook) devices can now be scanned through the G Suite Admin SDK
Added: LAN-2762 Disabled users and computers can now be included in Active Directory scans, through newly available settings under ConfigurationServer Options
Added: LAN-2687 It is now possible to create relations between assets and local Windows users, Active Directory user groups or Active Directory user OUs
Added: LAN-3684 It is now possible to include system SKU information in an asset import under AssetsImport Assets
Added: LAN-2687 It is now possible to submit end dates for asset/user relations and expired relations are visually grayed out in relation overviews
Added: LAN-3439 Lansweeper can now integrate with System Center Configuration Manager (SCCM), scanning machines detected by your SCCM server and cross-referencing them with machines detected by Lansweeper
Added: LAN-2711 Lansweeper can now scan nodes, logs and other details of Windows failover clusters, as well as logs of Hyper-V clusters specifically
Added: LAN-2760 The following performance counter data can now be scanned for Linux computers: CPU, memory, hard drives, bandwidth
Changed: LAN-3005 A warning is now displayed when submitting a performance scanning target whose estimated scan time is longer than the configured scan interval
Changed: LAN-3249 Added scanning support for the AWS Asia Pacific (Hong Kong) region, also known as ap-east-1
Changed: LAN-3225 It is now possible to choose which performance data to scan when creating or editing a target under ScanningPerformance Scanning
Changed: LAN-3208 LsAgent is now capable of scanning software and registry keys from HKEY_CURRENT_USER even when its service is running under the local system account
Changed: LAN-3242 Made the LsAgent installer for Mac 64-bit, as 32-bit applications are not supported from macOS 10.15 onward
Changed: LAN-3547 Permission changes made to user roles are now logged better and in more detail in tblConfigLog
Changed: LAN-3288 Removed unnecessary or obsolete indexes from the Lansweeper database
Changed: LAN-3223 The default schedule of the built-in performance scanning target is now 1 hour instead of 5 minutes
Changed: LAN-3660 Updated the built-in lists of: anti-virus software, blacklisted MAC addresses not used for unique asset identification, OIDs used for SNMP lookup, scanned license keys
Changed: LAN-2936 When attempting to add a scanning credential with a name that is already in use, the name field in the popup is now highlighted in red in addition to a validation error being generated
Changed: LAN-3428 When creating an asset exclusion, a list of possible exclusion reasons is now presented and selecting an option is required
Changed: LAN-2759 Windows Internet Explorer 9 and 10 (IE9 and IE10) are no longer supported web browsers for accessing the Lansweeper web console
Fixed: LAN-3688 A separator is shown in IP address columns even if there is no or only one scanned IP address
Fixed: LAN-1693 A time zone difference between Lansweeper database and scanning server can cause IP scans to loop
Fixed: LAN-3785 Active Directory Domain scanning targets don’t always use the preferred domain controllers submitted under ScanningScanning Targets
Fixed: LAN-3784 An asset’s Last Tried date is sometimes displayed in the Summary tab of its Lansweeper webpage when its last scan was successful and hence Last Tried shouldn’t be shown
Fixed: LAN-3756 An empty ActiveSync device entry is saved and displayed as part of Exchange scanning
Fixed: LAN-3672 Assets are sometimes deleted by the following cleanup option when they don’t meet the deletion criteria: “Permanently delete assets not seen in the last XX days”
Fixed: LAN-2983 Assets without an IP address are missing from the overview of assets in IP location Undefined
Fixed: LAN-2799 AWS EC2 VPC assets are not set back to active by the following cleanup option when rescanned: “Automatically make non-active assets active when they are rescanned”
Fixed: LAN-3210 AWS scanning fails if no MAC address can be found for one of the AWS EC2 instances
Fixed: LAN-2981 By submitting duplicate targets, performance scanning can be made to scan a machine more frequently than once every 5 minutes, which should not be allowed
Fixed: LAN-2966 Certain values retrieved during AWS, Exchange, Office 365 and VMware scanning are trimmed and not fully written to the database, due to the database fields being too small
Fixed: LAN-2789 DbUpdateException errors can occur during performance scanning
Fixed: LAN-3217 DbUpdateException errors related to asset MAC address when attempting to scan Microsoft Intune
Fixed: LAN-3226 Disabling an LsAgent group hides it from view, which shouldn’t happen, and the client installations in the group are not disabled as they should be
Fixed: LAN-3231 Discrepancies in built-in reports between Lansweeper databases hosted in Microsoft SQL Compact and databases hosted in SQL Server
Fixed: LAN-3046 Display issues when configuring a welcome message for the Lansweeper login screen that contains a lot of text
Fixed: LAN-2907 “Divide by zero” errors can occur in the following built-in report in the Reports menu: “VMware: less than 10% partition free”
Fixed: LAN-1665 Due to a case sensitivity issue related to registry keys, agentless scanning sometimes fails to scan software on Windows computers that does get successfully scanned by the LsPush agent
Fixed: LAN-3628 Due to changes in the Lenovo website, the names of Lenovo warranty products fail to scan
Fixed: LAN-3221 Due to Toshiba rebranding to Dynabook and changing its website, scanning warranty information of Dynabook/Toshiba assets fails
Fixed: LAN-1730 Duplicate assets are sometimes generated during VMware or vCenter scanning
Fixed: LAN-2811 Duplicate OS entries can occur in the Windows 10 Version Overview dashboard widget
Fixed: LAN-2829 Error when attempting to re-save built-in reports whose title includes <
Fixed: LAN-3228 Exchange Server scanning can cause high memory usage on the Lansweeper scanning server and result in a scanning service crash
Fixed: LAN-1386 Faulty detection of latest build number in the “OS: Not latest Build” reports for Windows 10, 2016 and 2019
Fixed: LAN-2967 Faulty error message when importing a file of the wrong extension under ScanningCustom OID Scanning
Fixed: LAN-2600 Hyper-V guests without a scanned MAC address are not displayed on a host’s webpage and Linux guests don’t have a click-through link on the host page
Fixed: LAN-3593 If a domain user does not have a display name, it is not possible to click through to the user’s webpage from within certain reports and user overviews
Fixed: LAN-3044 If a domain user’s direct manager does not have a display name, the manager isn’t shown on the user’s webpage
Fixed: LAN-2913 If an Office 365 scan fails due to Basic authentication being disabled in the scanning server’s WinRM client configuration, the error message under ScanningScanning Targets is unclear about the cause of the failure
Fixed: LAN-2999 If DNS resolution of a Windows computer’s name fails during a rescan of the machine, the computer’s IP address is removed from the top of its webpage, though its previous IP should remain listed
Fixed: LAN-2445 If the first mapped credential fails during an SSH scan, Lansweeper does not try the other mapped credentials
Fixed: LAN-2984 Inconsistent capitalization of the terms “vCenter” and “VMware” in several locations in the web console
Fixed: LAN-815 Inconsistent input validation for domain NetBIOS name under the ScanningScanning Targets menu
Fixed: LAN-2771 Inconsistent license key scanning results for Windows computers when scanning with LsAgent, LsPush and agentless scanning
Fixed: LAN-2554 Incorrect asset count in the confirmation popup after deleting AWS or Azure assets
Fixed: LAN-3216 Incorrect descriptions and cosmetic issues in the documentation for the tblSNMPInfo database table
Fixed: LAN-828 Incorrect display of OU filters of Active Directory Domain scanning targets when submitting a target for a domain and a sub-domain
Fixed: LAN-3214 Insufficient validation and inconsistent validation messages for thread settings under ConfigurationServer Options
Fixed: LAN-3506 It is not possible to exclude the “iOS” asset type from scanning
Fixed: LAN-2940 Lack of email address validation for Office 365 scanning credentials
Fixed: LAN-3409 Lansweeper sometimes fails to correctly scan a Linux computer’s host name through SSH
Fixed: LAN-3355 LsAgent installations on Windows computers that connect to the cloud relay server don’t always automatically update
Fixed: LAN-2496 LsPush fails to scan Microsoft SQL Server cluster information of Windows computers and even removes previously scanned cluster data from the webpage
Fixed: LAN-2994 Minor cosmetic issue in the performance scanning configuration history in tblConfigLog
Fixed: LAN-3576 Missing report title when opening the Windows Software menu from the left-hand pane under Software
Fixed: LAN-2932 Network and disk data captured by performance scanning is not always correct
Fixed: LAN-2865 Object reference errors can occur in the Alert Reports dashboard widget
Fixed: LAN-3760 Old performance scanning data sometimes fails to be cleaned up by the following history cleanup option: “Delete performance counter data after XX days”
Fixed: LAN-3524 Once installed, the LsAgent service does not automatically start on certain supported Linux operating systems
Fixed: LAN-2947 Performance scanning indicates CPU usage is high on certain Windows computers when it isn’t
Fixed: LAN-3330 Restarting the Lansweeper service can cause scheduled deployments to run multiple times and off-schedule
Fixed: LAN-2870 Scanning Microsoft Azure subscriptions sometimes fails with the following error: “An error occurred while executing the command definition”
Fixed: LAN-2489 Serial numbers of VMware virtual machines aren’t scanned, causing Windows rename detection to fail for these machines
Fixed: LAN-3245 Several issues related to the import of SNMPv3 scanning credentials
Fixed: LAN-3735 Sometimes when editing an existing scanning target, the default value of the recurring schedule option is set to 0 hours, which is an invalid value
Fixed: LAN-2908 Spelling error and other, mostly cosmetic issues in the input validation of asset custom fields
Fixed: LAN-2859 The Assets and OScodes sheets in the asset import template are not up-to-date
Fixed: LAN-3711 The Clear Queue button under ScanningScanning Queue remains in the “clearing queue” state after the queue has been cleared and until the webpage is manually refreshed
Fixed: LAN-2881 The database dictionary under ReportsDatabase Documentation contains documentation for sysdiagrams, which it shouldn’t
Fixed: LAN-2553 The Enterprise menus aren’t always highlighted when they should be
Fixed: LAN-2974 The following cleanup options fail to clean up assets as they should: “Remove computers disabled in Active Directory from the Lansweeper database”, “Set computers to non-active if disabled in Active Directory”
Fixed: LAN-3244 The following error sometimes occurs when opening user webpages: “Nullable object must have a value”
Fixed: LAN-2174 The LsPush agent fails to scan Hyper-V guest info of computers running a recent Windows operating system
Fixed: LAN-3832 The tblAssetJournal database table, which is related to the early access Lansweeper Enterprise feature, continues to populate when the Enterprise configuration has been deleted
Fixed: LAN-2905 The web console allows you to save the same asset/user relation multiple times, which it shouldn’t
Fixed: LAN-3236 The web console allows you to set a recurring schedule of 0 minutes/hours for a scanning target, which it shouldn’t
Fixed: LAN-1785 The web console is sometimes installed under IIS Express when IIS was selected in the installer
Fixed: LAN-3528 Timeouts on the ScanningScanning Targets page when there are a large number of scanning exclusions
Fixed: LAN-99 Unclear error message when attempting to change the name of an asset group to a name that is already in use
Fixed: LAN-3272 Unclear or no warning message when attempting to delete a report that is still linked to a performance scanning target or report alert
Fixed: LAN-2996 Web server (IIS or IIS Express) crashes can occur when hosting the Lansweeper database in SQL Compact and refreshing report totals in the web console
Fixed: LAN-3202 When adding multiple valid Intune or Office 365 targets under ScanningScanning Targets and rescanning, a “no valid credentials found” error is generated
Fixed: LAN-2963 When creating a Windows Computer credential mapping and adding a new credential from the mapping popup, incompatible credential types are shown in the drop-down menu
Fixed: LAN-3701 When disabling a previously submitted proxy setup under ConfigurationServer Options, the password is cleared in the database though the console still indicates it is filled in, which can cause confusion upon re-enabling
Fixed: LAN-2793 When editing an existing event log alert under ConfigurationEmail Alerts, the edit popup fails to load
Fixed: LAN-3421 When excluding the VMware Guest asset type from scanning, assets of the specified type are still scanned
Fixed: LAN-3757 When opening the Exchange tab of a Windows computer while the Exchange scan is still in progress, the following error page is generated: “There is no row at position 0”
Fixed: LAN-3632 When submitting a credential password that contains <> under ScanningScanning Targets, the following error can occur: “A potentially dangerous Request.Form value was detected”
Fixed: LAN-3572 When the Lansweeper scanning server is 32-bit and therefore doesn’t support Office 365 scanning, the Office 365 screen in the First Run Wizard fails to show a warning and displays as empty instead
Fixed: LAN-3851 When updating an LsAgent installation on a Linux or Mac computer by running the new installer over the old installation, the LsAgent service fails to start
Fixed: LAN-3311 When using Firefox and clicking the Assets menu, the search box of the Name column doesn’t cover the entire width of the column
Fixed: LAN-2980 When you have many credentials and attempt to map them with the +Map Credential button under ScanningScanning Credentials, the popup appears partly off-screen

New in Lansweeper 7.1.118.10 (Aug 5, 2019)

New in Lansweeper 7.1.110.7 (Jun 5, 2019)

New in Lansweeper 7.0.151.4 (Jan 11, 2019)

New in Lansweeper 6.0.230.49 (Sep 6, 2018)

New in Lansweeper 6.0.230.48 (Aug 28, 2018)

New in Lansweeper 6.0.230.46 (Aug 17, 2018)

New in Lansweeper 6.0.230.45 (Aug 2, 2018)

Added: #591287 A Windows 10 computer's full version and build number are now scanned and displayed in several locations in the web console, e.g. in the Summary tab of the asset page
Added: #592714 Agentless registry scanning can now also scan QWORD and binary values
Added: #619605 For certain models of color printers, Lansweeper now scans separate counts of printed pages in black & white and printed pages in color
Added: #455248 It is now possible to send help desk emails from multiple email accounts configured under ConfigurationE-mail Settings. If an email is sent to a specific help desk account or alias and then replied to, the reply is sent from the same account or alias. If a ticket is created in the web console and the agent has no alias, related emails are still sent from the default email account.
Changed: LAN-102 When installing Lansweeper on a machine that doesn't have any enabled network interfaces, the First Run Wizard now provides information on how to enable an interface
Changed: #575522 Added a link to a test tool for regular expressions in the Incoming Mail section of ConfigurationE-mail Settings
Changed: #534282 Added a standard style to the HTML of ticket notes to improve visual consistency of help desk emails across various email clients
Changed: #537890 Added an info bullet in the Add E-mail Account popup under ConfigurationE-mail Settings to explain how to use subfolders for incoming mail
Changed: #590373 Added Palo Alto OID 1.3.6.1.4.1.25461.2.3.38 to the built-in list of OIDs under ConfigurationAsset Mapping to ensure assets with this OID are correctly identified as firewalls
Changed: #628126 Added the following new tables and fields to the Lansweeper database documentation: htblautomaticclose.name, htblemailaccountaliases, htblticket.aliasemail, tblAssetCustom.PrintedColorPages, tblAssetCustom.PrintedMonoPages, tblAssets.BuildNumber, tblAssets.Version
Changed: #570139 An overdue calendar event notification that is not manually dismissed now remains visible for 30 days instead of 14 days
Changed: #607984 Asset, CC user and subscriber lists on the ticket creation page are now scrollable if they contain more than 5 entries
Changed: #566581 If an agent is unsubscribed from a ticket by another agent, the unsubscribed agent now receives a notification
Changed: #609583 Improved detection in the Lansweeper installer of ports that are already in use and that can therefore not be assigned to the Lansweeper web console
Changed: #576028 In case of nested ticket custom fields, changing a parent field to a state where children are no longer displayed now also results in the child values being removed from the database
Changed: #595909 It is now possible to edit the following properties of existing tickets through the ticket API: subject, description, username, user display name, user email address, whether the ticket is personal
Changed: #625464 Optimized the Lansweeper installer so that handling folder permissions now takes less than half the time than before
Changed: #544352 Performing an Eventlog Only scan of a Windows computer that has not been successfully scanned before now triggers a one-time full scan of the computer
Changed: #592244 Related agents now receive a notification if a ticket is marked as ignored and ignored tickets can now be searched within the Ignored Tickets filter
Changed: #533518 Small textual improvements and cosmetic changes throughout the web console, e.g. in the dashboard, deployment module, help desk, permission names and Scanning menu. Also added a link to the Lansweeper knowledge base under Community.
Changed: #565986 The Hostname field under ConfigurationGeneral Settings now uses the web server's FQDN by default and an unnecessary slash was removed from knowledge base article links generated from the Hostname
Changed: #625502 The option No Outgoing Mailserver is now checked for existing secondary help desk email accounts, as the outgoing servers of these accounts were not used anyway
Changed: #607932 Updated the Lansweeper report builder to use the latest version of Active Query Builder
Changed: #618531 Updated warranty scanning to use version 2 of the HP API for better and more complete results
Changed: #602747 When assigning a ticket to an agent using a dispatching rule, it is now possible to subscribe the previously assigned agent to the ticket as well
Changed: #607981 When hitting the Edit button in a ticket, you can now change the ticket's assigned agent more quickly, as the currently assigned agent no longer needs to be removed
Changed: #607946 When installing Lansweeper on a machine with multiple network interfaces, the First Run Wizard now presents a list of possible IP ranges to be scanned
Changed: #540261 When manually creating an asset with a MAC address that is already in use, the warning message now links to the asset that is using the MAC address
Changed: #607970 When selecting a time in time pickers throughout the web console, the sliders now use increments of 5
Fixed: LAN-1001 A device with port 5060 open but no SIP response is incorrectly assumed to be a VOIP phone
Fixed: LAN-810 Attached images and files are missing when emails are imported as tickets into the help desk
Fixed: LAN-901 Certain configuration tables that should be hidden from view are visible in the report builder when using SQL Compact as the database server
Fixed: LAN-595 Help desk signatures are included in a user's note history when the user receives a help desk reply
Fixed: LAN-900 High CPU usage by the web server service after the initial Lansweeper installation, until the web service is restarted
Fixed: LAN-1060 IP based scans do not perform an alternate NetBIOS check on UDP port 137 if ports 139 and 445 are closed, resulting in some Windows computers incorrectly being identified as network devices
Fixed: LAN-832 The report builder under ReportsCreate New Report fails to load when running the web console in a virtual directory
Fixed: LAN-608 When enabling both agent and user outgoing email templates, users sometimes receive template emails meant for agents
Fixed: LAN-902 High CPU usage by the Lansweeper scanning service as long as no license key has been entered into the web console
Fixed: LAN-609 Conversion errors in the following built-in report in the Reports tab: "OS: Not latest Build of Windows 10"
Fixed: LAN-819 If the Lansweeper scanning server has multiple network interfaces, the IP location of scanned assets is sometimes set to Undefined instead of the configured IP location
Fixed: LAN-826 Incorrect usernames and signatures in note history of help desk emails
Fixed: LAN-835 Incorrect web console shortcut created by the Lansweeper installer on the desktop of the Lansweeper server
Fixed: LAN-607 Scanning a vCenter server sometimes generates object reference errors
Fixed: LAN-896 Scanning warranty information of supported manufacturers takes longer than usual
Fixed: LAN-630 Valid spaces are sometimes stripped from Active Directory paths under ScanningScanning Targets
Fixed: LAN-831 When deleting a scanning server, credential mappings related to the server are still displayed under ScanningScanning Credentials
Fixed: #622650 A dynamic asset group configured to check for installed software returns incorrect results if there is no version number detected for this software on the computers
Fixed: #626523 A SendAsDeniedException error is generated when attempting to send a help desk email with an incorrectly configured alias, instead of a fallback to the main email account being attempted
Fixed: #531182 A ticket's History tab does not log when CC users are added via email
Fixed: #532574 A ticket's subscribers are not sorted alphabetically on the ticket page
Fixed: #580306 A warning is not always instantly or consistently displayed when attempting to edit a ticket that is already being edited by someone else
Fixed: #599932 Agents with the Alter SLA permission are unable to see the Recalculate SLA option under ChangeChange Priority in tickets unless they are also team leaders
Fixed: #607982 An "undisclosed recipients" user is added to a ticket's user list when receiving an email whose To and CC fields are empty
Fixed: #572411 An error page is generated when submitting a description for an asset that exceeds the character limit
Fixed: #601392 An internal server error is generated when sorting the Active column in the Users section of ConfigurationUser Access & Roles
Fixed: #526416 An unnecessary Security drop-down menu is displayed when editing an Exchange (EWS) account under ConfigurationE-mail Settings
Fixed: #587021 Article dates listed in the knowledge base do not use the format configured in the upper right corner of the web console
Fixed: #543724 Broken Type drop-down menu for SNMP OID lookups under ConfigurationAsset Mapping
Fixed: #592050 Calendar events are referred to as tasks within a ticket's History tab
Fixed: #583526 Character encoding issue in Internet Explorer when downloading files from the web console that have Cyrillic characters in their names
Fixed: #606194 Character encoding issue when creating a custom SLA for a ticket
Fixed: #580279 Column header misalignment in asset lists under ConfigurationAsset Groups
Fixed: #594472 Deleting an item while editing its properties results in an error, e.g. under SoftwareAuthorization
Fixed: #601402 Deletions of Location assets are not logged in the tblConfigLog database table
Fixed: #588571 Deployments get stuck performing preliminary checks if a faulty package share path is submitted under DeploymentSecurity Options
Fixed: #530498 Details of overdue calendar events in the upper right corner of the web console are not fully translated
Fixed: #581813 Double-clicking the Next button on the second to last page of credentials or targets in the Scanning menu takes you to a blank page
Fixed: #565736 Editing and then saving an existing user sometimes results in the following error: "There is no row at position 0"
Fixed: #629920 ESX/VMware servers are not always fully scanned in cases where the scanning requirements are met and where the VMwareScanDebugger tool does display the information
Fixed: #612559 Excessive logging of "Errorlogging exception" errors in Program Files (x86)LansweeperWebsiteApp_Dataweb_errorlog.txt
Fixed: #541566 Faulty error message when submitting an invalid MAC address on an asset page
Fixed: #540237 Faulty validation error when submitting a Windows scanning credential whose login uses the domainusername format and whose username includes periods
Fixed: #600626 Faulty, unnecessary tooltip in the History tab of tickets
Fixed: #575496 Grammatical error in the warning message seen under ConfigurationGeneral Settings when deleting calendar event types that still have related events
Fixed: #543513 If an agent is subscribed to a user's ticket but not a member of the ticket's team, the ticket is not visible to the agent on the user page
Fixed: #528693 If an image is both embedded in an incoming help desk email and attached, but the link between embedded image and attachment is broken in the email, the image is not added as an attachment to the resulting ticket
Fixed: #577212 If the Lansweeper installer cannot locate LansweeperService.exe and/or web.ver during an update, it shows an installed version v0 instead of a clear warning
Fixed: #594425 In the Users section of ConfigurationUser Access & Roles, text can be manually typed in the Role column, which should not be possible
Fixed: #537878 Inability to add line breaks to textarea ticket custom fields when creating a new ticket
Fixed: #609057 Inconsistencies in the History tab of tickets when editing followups through the ticket API
Fixed: #557742 Inconsistent and incorrect behavior of the ConfigurationEmail Alerts page when using multiple scanning servers
Fixed: #535509 Inconsistent behavior in tickets when filling in nested multiselect custom fields
Fixed: #573294 Inconsistent behavior of scroll bars in popups for editing ticket notes and knowledge base articles
Fixed: #570747 Inconsistent behavior of separators (points and commas) in currency and numeric asset custom fields
Fixed: #528086 Inconsistent behavior of the Select All/Deselect All buttons when configuring outgoing email templates under ConfigurationE-mail Settings
Fixed: #540240 Inconsistent capitalization of words in cleanup options under ConfigurationServer Options
Fixed: #609916 Inconsistent default values (NULL or empty string) for asset custom fields
Fixed: #570252 Inconsistent display of asset boxes when hitting the Toggle Asset Names button in location maps
Fixed: #541776 Inconsistent display of last scan dates in the ConfigDisplay section of individual Windows computer webpages
Fixed: #594913 Inconsistent expand/collapse behavior of schedules and options under ScanningScanning Targets after editing targets
Fixed: #572760 Inconsistent incoming and outgoing statuses for help desk email accounts under ConfigurationE-mail Settings and help desk email addresses sometimes added as users to the database
Fixed: #587789 Inconsistent list of possible default agents for a ticket type under ConfigurationTicket Content before and after refreshing the webpage
Fixed: #575780 Inconsistent placement of the date selection popup you see when clicking the Agenda option in the calendar and then hitting the button to the left of it
Fixed: #570718 Inconsistent sorting when clicking column headers of columns that contain drop-down lists and inconsistent inactive agent warnings under ConfigurationTicket Content
Fixed: #621972 Inconsistent warnings and behavior when deleting a ticket type, state, priority or other property that is still referenced in other parts of the web console, e.g. in dispatching rules
Fixed: #551979 Incorrect amount of memory scanned for Xen servers
Fixed: #567509 Incorrect cursor icon in certain cases when hovering over text in a ticket note
Fixed: #609254 Incorrect product name scanned for license keys of Microsoft Office 2016 installations
Fixed: #543006 Incorrect scan duration estimate when including extra spaces in an IP range submitted for Batch Scanning
Fixed: #580276 Input validation errors related to the Service Options section of ConfigurationServer Options are translated into the chosen help desk language, even though translation should only happen in the help desk
Fixed: #577164 Insufficient line spacing in notifications and the History tab of tickets when ticket priorities are mentioned
Fixed: #570409 Invalid JSON in the sample outputs of the API documentation under ConfigurationTicket API
Fixed: #588606 It is not possible to delete a calendar event type under ConfigurationGeneral Settings, even when first deleting all related events
Fixed: #564139 It is not possible to manually type values in color pickers found throughout the web console
Fixed: #577392 It is possible to assign duplicate values to a ticket's multi-select custom field through the ticket API
Fixed: #609926 It is possible to clear a ticket's description during editing while the description is marked as required
Fixed: #594584 It is possible to clear a ticket's subject while editing, even though submitting a subject is always required
Fixed: #580319 It is possible to submit the same folder as Inbox, Archive and Ignored for a help desk email account, a setup that creates an email loop
Fixed: #594109 JavaScript errors in Internet Explorer 8 in several web console menus, e.g. the Batch Scanning section of ScanningScanning Targets
Fixed: #577709 Leading and trailing spaces are not automatically stripped from IP addresses submitted as part of IP locations or scanned IP ranges, resulting in validation errors
Fixed: #621842 Leading and trailing spaces are not automatically stripped from values in imported .csv files, sometimes resulting in unexpected import behavior
Fixed: #582450 Leaving OLD_TICKET_ID blank in a ticket import file results in the records being imported as notes of a single ticket instead of as multiple tickets
Fixed: #594469 Minor issues and inconsistencies related to alert configuration under ConfigurationEmail Alerts
Fixed: #578005 Misalignment of nested custom fields in tickets
Fixed: #532634 Missing Process Name in the deployment steps of the following built-in packages: Kill - Internet Explorer, Kill - Firefox, Kill - Chrome
Fixed: #592892 Monitor serial number scanning issue for the following Acer monitor models: CB241H, S241HL
Fixed: #623737 Monitor serial number scanning issue for the following Acer monitor models: H277H, K242HQL, KA240H
Fixed: #625118 No email is sent to the user if an agent initiated ticket is created with attachments but no ticket description
Fixed: #560511 No history displayed when hitting the Note Editing History button in notes of demo tickets
Fixed: #599946 No warning is given under ConfigurationGeneral Settings when configuring an SLA whose initial response time is the same as its resolve time
Fixed: #631614 Not all relevant users are displayed in the Active Agents and Active Users dashboard widgets due to a case sensitivity issue
Fixed: #563439 Overflow issue under ConfigurationUser Access & Roles in the popup for adding an agent to more teams, when there are a lot of teams
Fixed: #600887 Placing your cursor in the password box of an existing email account under ConfigurationE-mail Settings does not clear the box
Fixed: #589819 Several issues related to the dashboard, e.g. inability to delete a manually created Main Page tab
Fixed: #624402 Several issues with preferred domain controllers submitted under ScanningScanning Targets: changes not taking effect until a Lansweeper service restart, inability to submit multiple preferred DCs for the same domain across multiple scanning servers, use of preferred DCs preventing successful Active Directory User/Group Path scans
Fixed: #566296 Spaces are not automatically stripped from ticket API requests for adding or removing subscribers, resulting in failed requests
Fixed: #609023 Special characters in usernames can cause display issues and errors in the web console
Fixed: #567005 Submitting a schedule for a new IP Range scanning target is required when it shouldn't be
Fixed: #537013 Text alignment issue in the Teams column of the Users section under ConfigurationUser Access & Roles
Fixed: #577996 Text misalignment, inconsistent capitalization and partial translations in the built-in help desk languages
Fixed: #574980 The Assign Tickets To Other Agents permission isn't nested under the Perform Ticket Actions permission, causing seemingly incorrect permission behavior in some cases
Fixed: #526997 The built-in report "Device: New devices found in the last 24 hours" looks different depending on whether the Lansweeper database is hosted in SQL Compact or SQL Server
Fixed: #542370 The ConfigHardwareTrusted Platform Modules section of a Windows computer webpage lists TPM data of all computers instead of just the selected computer
Fixed: #614987 The delete button next to users in the User section of ticket filters sometimes disappears, making it impossible to remove users from the filter
Fixed: #541760 The Installed column in the Software tab of Linux assets is empty even when software installation dates have successfully been retrieved from the assets
Fixed: #567011 The labels for relation columns under Edit Asset on individual asset pages are not always correct
Fixed: #576531 The Lansweeper installer can get stuck attempting to start the IIS (Express) service if the service is currently disabled
Fixed: #583353 The Last Added Knowledgebase Articles report in the Helpdesk Report widget lists the oldest articles instead of the newest and only lists 10 results instead of the configured number
Fixed: #572612 The list of standard mail servers under ConfigurationEmail Alerts is not consistent with the one under ConfigurationE-mail Settings, e.g. doesn't include Exchange (EWS)
Fixed: #575359 The Now button in time picker popups looks disabled when it isn't
Fixed: #592406 The same CC user can be added multiple times to a new or existing help desk ticket
Fixed: #585442 The same email address is sometimes assigned to multiple help desk users, e.g. when scanning users with an Active Directory User/Group Path target
Fixed: #542338 The status of items in the History tab of ignored tickets is not always set to green when it should be
Fixed: #527252 The WindowsLS image referenced in the built-in deployment package "Script - Change Desktop Wallpaper" has an incorrect file extension
Fixed: #624653 Ticket notes are not visible to agents who are subscribed as Watch Only to the tickets
Fixed: #579986 Titles of import popups found throughout the web console don't always start with a capital letter
Fixed: #589699 Two issues regarding detection of graphics card memory: memory incorrectly being rounded down in the Summary tab of assets and LsPush detecting 1MB instead of the actual amount of memory
Fixed: #565495 Two issues related to asset/user relations: errors when clicking the Assets link and creating relations with users whose names include special characters, duplicate asset/user relations displayed multiple times on certain pages
Fixed: #534665 Typos in the tooltip for the Show On Ticket Hover option under ConfigurationGeneral Settings
Fixed: #593572 Unclear error message in the Chart Report widget when attempting to view a help desk report without the necessary permissions
Fixed: #572700 Unclear error message in ticket templates and outgoing email templates when submitting a title or other setting that exceeds the character limit
Fixed: #572601 Unclear error message under ConfigurationAsset Groups when importing IP ranges that overlap with existing ones
Fixed: #595023 Unclear error message under ConfigurationLook & Feel when submitting a help desk name that exceeds the character limit
Fixed: #584860 Unclear error message under ScanningScanning Targets when editing a Workgroup target and changing it into the name of an already submitted workgroup
Fixed: #563264 Unclear error message when submitting a description for a calendar event that exceeds the character limit
Fixed: #577162 Unclear error message when submitting a faulty listen port in the Service Options section of ConfigurationServer Options
Fixed: #570228 Unclear error message when submitting a name for a dashboard tab that exceeds the character limit
Fixed: #591018 Unclear error message when the Values submitted for asset custom fields under ConfigurationAsset Pages exceed the character limit
Fixed: #575530 Unclear examples in the test fields of the Incoming Mail section under ConfigurationE-mail Settings
Fixed: #573312 Unnecessary duplicate close button in the report builder
Fixed: #569669 Unnecessary second button in the Note Editing History popup of ticket notes
Fixed: #555499 Unused asset type called Migrated Assettype 66 under ConfigurationAsset Mapping
Fixed: #593065 Users are unable to configure package shares of IP locations under DeploymentSecurity Options if they have the Access Deployment permission but not the Access Configuration permission
Fixed: #526942 Validation for Date and DateTime ticket custom fields does not catch all invalid input
Fixed: #542725 Various issues with Lansweeper functionality when TLS 1.0 is turned off
Fixed: #530923 Web console slowness issue when editing and saving users
Fixed: #503201 When a help desk email account has different email addresses submitted under General Settings and Outgoing, the help desk email address is added as a CC user to tickets and blank notes appear in the tickets
Fixed: #526937 When adding a combobox custom field to a ticket type under ConfigurationTicket Content, the first value is displayed as "On" instead of the actual value, until the configuration is saved
Fixed: #572401 When adding an image to a user but hitting Ok without selecting a file, the image upload popup goes blank
Fixed: #530966 When an Active Directory user logs into the help desk and submits his email address, his manually submitted email address is overwritten upon rescanning AD users
Fixed: #588801 When changing a ticket's user, the ticket's History tab does not mention what the previous user was
Fixed: #582091 When clicking the Assets link at the top of the web console and deleting all assets on a specific page, assets on the previous page are not listed until the webpage is refreshed
Fixed: #557387 When clicking the Assets link at the top of the web console and using the upper Mass Edit Assets feature, asset changes are not logged in the tblConfigLog database table
Fixed: #582820 When creating a calendar event, hitting the Select button in the resulting popup to choose a related ticket and hitting Enter, an error occurs
Fixed: #562899 When creating a deployment step whose command is too long to store in the Lansweeper database, no clear error is given that the step cannot be saved
Fixed: #577095 When creating an agent initiated ticket with CC users, the CC users are added to the To field of the resulting email instead of the CC field
Fixed: #585327 When deleting a calendar event and then performing certain actions like changing the web console date format, the event popup reappears
Fixed: #572606 When deleting a static group beneath the default one under ConfigurationAsset Groups, related columns and buttons are not removed until the webpage is refreshed
Fixed: #528975 When deleting a ticket custom field under ConfigurationTicket Content, HTML code is displayed in the confirmation popup
Fixed: #568690 When deleting the child asset in an asset relation, a reference to the relation is left behind in the database
Fixed: #528475 When deleting the scanning server responsible for warranty scanning, warranty scanning is disabled without warning
Fixed: #560289 When editing an existing SSH Certificate credential, Passphrase is marked as required when it shouldn't be
Fixed: #592900 When excluding certain states from the Ticket State Statistics widget and clicking on a Total count, the exclusion is not applied to the resulting ticket list
Fixed: #527979 When generating a print preview for a ticket, files attached to the ticket's initial note are not listed
Fixed: #581142 When hitting the Browse button next to SQL Server Connection in the CompactToServer tool and then attempting to close the popup with the [X] in the upper right corner, an error is generated
Fixed: #631592 When images are used in help desk signatures and users reply to help desk emails, the signature images are added as attachments to the tickets even though they shouldn't be
Fixed: #606141 When including special characters in a remark for an allowed ActiveX control under SoftwareAuthorization, an error is generated
Fixed: #573356 When notes are sorted in descending order and there are more than 50 of them, the Go To Last Note button in individual tickets takes you to the wrong note
Fixed: #582789 When opening a specific ticket and while the page is loading, the Edit button in the ticket can incorrectly act as a Close button
Fixed: #591278 When opening the ConfigEditor tool, making changes to configuration files outside of the tool and then attempting to close the tool, unhandled exception errors occur
Fixed: #614849 When pasting certain text into a help desk note editor in version 64 of Google Chrome, the following tooltip error occurs: "Error executing the inserthtml command"
Fixed: #575073 When placing your cursor in the empty Refresh column of a disabled scan item under ScanningScanned Item Interval and then enabling the item, an error occurs
Fixed: #564179 When repeatedly editing an outgoing email template under ConfigurationE-mail Settings, images sometimes disappear from the template
Fixed: #570220 When scanning Linux computers using an SSH certificate/key, execution of sudo commands fails because no option is provided to submit a sudo password
Fixed: #537368 When scheduling multiple scanning targets close to midnight, not all targets are scanned if the first one has not finished before midnight
Fixed: #572621 When selecting secondary agents to subscribe to a ticket and switching between tabs in the popup, the Ok button becomes unclickable
Fixed: #532386 When submitting a valid user principal name (UPN) as a credential, deployments using this credential fail with an access denied error
Fixed: #561870 When the last action on a ticket is a description edit you yourself performed, previous notifications related to the ticket are not removed in the upper right corner of the web console
Fixed: #590366 When unchecking Edit Mode in a deployment step but then choosing No in the confirmation popup, Edit Mode is unchecked anyway
Fixed: #595353 When using a web browser spell check to replace a word in a ticket note, the change isn't saved
Fixed: #620820 When using the Retry During option for a deployment, the deployment logs do not indicate that the deployment is in fact repeatedly tried
Fixed: #624627 When viewing days in the calendar, the scroll bar does not automatically jump to show events at 6 o'clock in the morning and beyond

New in Lansweeper 6.0.151.34 (Jun 21, 2018)

New in Lansweeper 6.0.151.26 (May 29, 2018)

New in Lansweeper 6.0.150.60 (Apr 3, 2018)

New in Lansweeper 6.0.150.50 (Mar 8, 2018)

Added: #523628 A Last User column with username and user domain to the page you see when clicking the Assets link at the top of the web console
Added: #525781 Improvements and additions to the scanning exclusion menu under ScanningScanning Targets, e.g. the addition of a column that indicates which scanning servers the exclusion applies to
Changed: #568450 Improvements to the way ticket API return values are stored and parsed, to avoid encoding issues
Changed: #618530 Optimized the code for scanning warranty information of HP Enterprise assets, to prevent timeouts or long waits when retrieving the data
Changed: #564641 When not submitting an HTTP or other prefix for a hyperlink in an asset custom field, ticket custom field or asset action, the prefix is now automatically added to ensure the link works
Fixed: #611456 Broken images in the following built-in report in the Reports tab: "User: All user pictures"
Fixed: #579958 Character encoding issue in the popups you see when hovering over recurring events in the calendar
Fixed: #553472 Databases in a SQL Server instance are not scanned if the instance name contains an underscore
Fixed: #566040 Due to a sanitization issue, images in ticket notes are sometimes displayed on top of Lansweeper menus
Fixed: #590387 Due to changes in the HP website, warranty information of HP Inc assets cannot be scanned
Fixed: #618582 Due to changes in the Toshiba website, warranty information of Toshiba assets cannot be scanned
Fixed: #581348 Errors and inconsistencies in the display of the knowledge base or knowledge base categories depending on whether the user has access to the category and/or the Access Configuration permission
Fixed: #523316 Faulty error message indicating that there are no assets when performing certain operations on reports, e.g. when rescanning them
Fixed: #555710 If a ticket is automatically assigned to an agent based on settings under ConfigurationGeneral Settings, its state is set to In Progress instead of Open
Fixed: #520361 If a user doesn't have a specific user image assigned and his name contains special characters, his letter icon is not always correct
Fixed: #613839 In rare cases where Lansweeper is installed on Windows Server 2008 or Windows Server 2008 R2 and deployments are being run, the Lansweeper service experiences a crash related to ole32.dll
Fixed: #513545 Incomplete documentation for the AddNote function of the ticket API
Fixed: #520405 Inconsistencies in assigning ticket state change permissions to agents
Fixed: #569023 Incorrect warranty end date for certain assets due to a faulty warranty product called "Dell" being returned by the Dell API
Fixed: #618713 Insufficient validation to prevent submission of faulty Windows credentials under ScanningScanning Credentials
Fixed: #582373 Issues when calendar data is refreshed, e.g. double scroll bars appearing and the calendar jumping to a different date
Fixed: #523609 Layout issue in the document section of the license compliance modules and "There is no row at position 0" error when attempting to delete a document that was already removed by someone else in the meantime
Fixed: #515810 Several cosmetic issues related to the ScanningScanning Targets menu, e.g. irrelevant settings not being disabled when ticking certain options for an IP Range target
Fixed: #581865 Several cosmetic issues related to ticket templates under ConfigurationTicket Content: category delete buttons not visible when using long category names, ability to create a category with an empty name and faulty error when creating a category with a name that is already in use
Fixed: #522097 Switching between help desk tabs can cause changes in the icons accompanying calendar event notifications
Fixed: #523977 The Name field can be left empty when creating a new user through the ticket API
Fixed: #611179 Ticket auto close rules set up under ConfigurationE-mail Settings don't work and sometimes cause the Set State When User Replies setting under ConfigurationTicket Content not to be respected
Fixed: #518825 Ticket type, state, priority and team drop-down lists are not properly sorted when configuring actions for dispatching rules under ConfigurationE-mail Settings
Fixed: #526477 Trailing spaces are not automatically stripped from IP address exclusions under ScanningScanning Targets, resulting in parsing errors when the exclusion is applied
Fixed: #523319 Typo in the warning message you see when rescanning assets with an invalid scanning server
Fixed: #574900 Unclear error message when attempting to submit an empty order date for an order in the license compliance module
Fixed: #523160 Users are allowed to fill in required ticket custom fields with just spaces, which is a way to circumvent the requirement
Fixed: #613186 Warranty information of HP assets can sometimes not be retrieved due to the HP API timing out
Fixed: #526487 When adding a license under SoftwareEdit Purchases Licenses, the vertical scroll bar in the popup doesn't work correctly
Fixed: #582372 When assigning a ticket type to a team under ConfigurationTicket Content, the Helpdesk Teams section of the page does not automatically update to reflect the change
Fixed: #544340 When attempting to delete a scanning server under ConfigurationServer Options that is also the help desk mail server, the deletion silently fails without a warning message
Fixed: #578745 When changing the help desk language, a ticket's History tab is only partially translated until the page is refreshed
Fixed: #524568 When changing the type of a ticket custom field from color combobox to something else under ConfigurationTicket Content, color boxes are left behind in tickets where the field was already filled in
Fixed: #560679 When clicking the Assets link at the top of the web console, hitting the lower Mass Edit Assets button and placing the cursor in a date field, only dates within the current month can be selected from the date picker
Fixed: #615568 When converting a ticket with attached images to a knowledge base article, the images are not listed as attachments in the article
Fixed: #527247 When copying text from a note in Google Chrome and pasting it as plain text into the note editor, more line breaks are displayed than when the note is actually submitted
Fixed: #517230 When editing a long ticket description, the popup displays a duplicate scroll bar
Fixed: #522654 When linking a ticket with a long subject to a calendar event, the popup displays an unwanted horizontal scroll bar
Fixed: #619025 When updating from an older Lansweeper release to 6.0.130, embedded images in knowledge base articles are sometimes broken
Fixed: #608337 When using quotes in the domain DNS name of an Active Directory Domain scanning target, the target cannot be deleted

New in Lansweeper 6.0.150.49 (Mar 7, 2018)

Added: #523628 A Last User column with username and user domain to the page you see when clicking the Assets link at the top of the web console
Added: #525781 Improvements and additions to the scanning exclusion menu under ScanningScanning Targets, e.g. the addition of a column that indicates which scanning servers the exclusion applies to
Changed: #568450 Improvements to the way ticket API return values are stored and parsed, to avoid encoding issues
Changed: #618530 Optimized the code for scanning warranty information of HP Enterprise assets, to prevent timeouts or long waits when retrieving the data
Changed: #564641 When not submitting an HTTP or other prefix for a hyperlink in an asset custom field, ticket custom field or asset action, the prefix is now automatically added to ensure the link works
Fixed: #611456 Broken images in the following built-in report in the Reports tab: "User: All user pictures"
Fixed: #579958 Character encoding issue in the popups you see when hovering over recurring events in the calendar
Fixed: #553472 Databases in a SQL Server instance are not scanned if the instance name contains an underscore
Fixed: #566040 Due to a sanitization issue, images in ticket notes are sometimes displayed on top of Lansweeper menus
Fixed: #590387 Due to changes in the HP website, warranty information of HP Inc assets cannot be scanned
Fixed: #618582 Due to changes in the Toshiba website, warranty information of Toshiba assets cannot be scanned
Fixed: #581348 Errors and inconsistencies in the display of the knowledge base or knowledge base categories depending on whether the user has access to the category and/or the Access Configuration permission
Fixed: #523316 Faulty error message indicating that there are no assets when performing certain operations on reports, e.g. when rescanning them
Fixed: #555710 If a ticket is automatically assigned to an agent based on settings under ConfigurationGeneral Settings, its state is set to In Progress instead of Open
Fixed: #520361 If a user doesn't have a specific user image assigned and his name contains special characters, his letter icon is not always correct
Fixed: #613839 In rare cases where Lansweeper is installed on Windows Server 2008 or Windows Server 2008 R2 and deployments are being run, the Lansweeper service experiences a crash related to ole32.dll
Fixed: #513545 Incomplete documentation for the AddNote function of the ticket API
Fixed: #520405 Inconsistencies in assigning ticket state change permissions to agents
Fixed: #569023 Incorrect warranty end date for certain assets due to a faulty warranty product called "Dell" being returned by the Dell API
Fixed: #618713 Insufficient validation to prevent submission of faulty Windows credentials under ScanningScanning Credentials
Fixed: #582373 Issues when calendar data is refreshed, e.g. double scroll bars appearing and the calendar jumping to a different date
Fixed: #523609 Layout issue in the document section of the license compliance modules and "There is no row at position 0" error when attempting to delete a document that was already removed by someone else in the meantime
Fixed: #515810 Several cosmetic issues related to the ScanningScanning Targets menu, e.g. irrelevant settings not being disabled when ticking certain options for an IP Range target
Fixed: #581865 Several cosmetic issues related to ticket templates under ConfigurationTicket Content: category delete buttons not visible when using long category names, ability to create a category with an empty name and faulty error when creating a category with a name that is already in use
Fixed: #522097 Switching between help desk tabs can cause changes in the icons accompanying calendar event notifications
Fixed: #523977 The Name field can be left empty when creating a new user through the ticket API
Fixed: #611179 Ticket auto close rules set up under ConfigurationE-mail Settings don't work and sometimes cause the Set State When User Replies setting under ConfigurationTicket Content not to be respected
Fixed: #518825 Ticket type, state, priority and team drop-down lists are not properly sorted when configuring actions for dispatching rules under ConfigurationE-mail Settings
Fixed: #526477 Trailing spaces are not automatically stripped from IP address exclusions under ScanningScanning Targets, resulting in parsing errors when the exclusion is applied
Fixed: #523319 Typo in the warning message you see when rescanning assets with an invalid scanning server
Fixed: #574900 Unclear error message when attempting to submit an empty order date for an order in the license compliance module
Fixed: #523160 Users are allowed to fill in required ticket custom fields with just spaces, which is a way to circumvent the requirement
Fixed: #613186 Warranty information of HP assets can sometimes not be retrieved due to the HP API timing out
Fixed: #526487 When adding a license under SoftwareEdit Purchases Licenses, the vertical scroll bar in the popup doesn't work correctly
Fixed: #582372 When assigning a ticket type to a team under ConfigurationTicket Content, the Helpdesk Teams section of the page does not automatically update to reflect the change
Fixed: #544340 When attempting to delete a scanning server under ConfigurationServer Options that is also the help desk mail server, the deletion silently fails without a warning message
Fixed: #578745 When changing the help desk language, a ticket's History tab is only partially translated until the page is refreshed
Fixed: #524568 When changing the type of a ticket custom field from color combobox to something else under ConfigurationTicket Content, color boxes are left behind in tickets where the field was already filled in
Fixed: #560679 When clicking the Assets link at the top of the web console, hitting the lower Mass Edit Assets button and placing the cursor in a date field, only dates within the current month can be selected from the date picker
Fixed: #615568 When converting a ticket with attached images to a knowledge base article, the images are not listed as attachments in the article
Fixed: #527247 When copying text from a note in Google Chrome and pasting it as plain text into the note editor, more line breaks are displayed than when the note is actually submitted
Fixed: #517230 When editing a long ticket description, the popup displays a duplicate scroll bar
Fixed: #522654 When linking a ticket with a long subject to a calendar event, the popup displays an unwanted horizontal scroll bar
Fixed: #619025 When updating from an older Lansweeper release to 6.0.130, embedded images in knowledge base articles are sometimes broken
Fixed: #608337 When using quotes in the domain DNS name of an Active Directory Domain scanning target, the target cannot be deleted

New in Lansweeper 6.0.130.62 (Feb 21, 2018)

New in Lansweeper 6.0.130.48 (Jan 31, 2018)

New in Lansweeper 6.0.130.40 (Jan 24, 2018)

Added: #554028 Added new chassis types and chassis names to the database
Changed: #553160 Added an option to enable or disable fallback scanning under ConfigurationServer options
Changed: #546184 Added paging functionality to ScanningScanning Credentials to make the load time of this page smaller in case of many Scanning Credentials
Changed: #507297 Adjusted the SQL script that creates the Lansweeper database to fix several possible issues with incorrect file locations.
Changed: #519761 Deleting a ticket filter also deletes the filter from the filter bar and if you choose a filter that's already opened in a tab, Lansweeper will jump to that specific filter tab
Changed: #552408 Password boxes no longer trigger a browser warning when using HTTP instead of HTTPS
Changed: #517343 The inital time that will be used in a custom datetime field is the current time instead of 00:00
Changed: #523655 The reports are refreshed every time they are accessed instead of using the 'Refresh report totals every X minutes' value in the Advanced Report settings
Changed: #558532 The scan server was overwritten once LSPush scanned a computer with attached monitor(s)
Fixed: #527955 After a webservice restart, event reminders disappeared from the event panel/view
Fixed: #585868 Attachments linked to internal notes visible to users without access to internal notes
Fixed: #522186 Due an encoding issue, the console could freeze when searching for a description containing a space in Scanning Targets
Fixed: #513601 Due to a rendering problem, the scan servers weren't displayed in the menu
Fixed: #564387 Dutch translation issue in helpdesk ticket history
Fixed: #523343 Each file extension that can be saved in a helpdesk ticket can also be saved in a KB now
Fixed: #581437 Encoding issue when using a special character in a search
Fixed: #521619 Event start date and end date are being displayed incorrectly on several pages
Fixed: #520181 For SQL compact installations, an error occurs when the HTML code of a note, containing inline images, is copy/pasted
Fixed: #560326 If a windows computer is replaced with another windows computer with the same name the MAC address is not updated after a new scan
Fixed: #522738 If there is a auto assignment defined in ConfigurationGeneral Settings the auto assign happened but by the system user instead of the user who created the ticket
Fixed: #527991 IP Range scanning target option has no default "Ping Time-out"
Fixed: #520222 It's wasn't possible to scroll down till the end of the "Change By Type" list under the "Deploy Package" button
Fixed: #573059 Non-agents were able to see events linked to a ticket, even if they had no permission to see these events
Fixed: #594609 Several unhandled errors in the MailTester tool are now patched
Fixed: #520957 The 'Service requires shared folder for attachments' info box popup in ConfigurationGeneral Settings was showing an incorrect folder path
Fixed: #520951 The error message when deleting a relation type that was still in use by one or more assets was empty
Fixed: #575138 The ticket print preview was showing the Ticket Creation Date instead of the Event Date for an existing Event
Fixed: #520947 There is a typo in the import tickets template for the helpdesk
Fixed: #520214 There wasn't a clear error message when inserting a comment to an asset that was too long
Fixed: #578695 Unable to get previews for your search results when using an underscore in your search terms, while using SQL Compact
Fixed: #604263 View only subscribed agent was able to add internal note
Fixed: #583116 Webserver Error when opening the Configuration/Helpdesk Settings/General Settings page on Windows 10 installations with non-English language packs installed
Fixed: #520145 When changing the default port when adding an e-mail account with standard configuration the dialog no longer shows a warning pop-up when cancelling the dialog
Fixed: #578343 When scanning a linux/macintosh asset with the "no ssh" option enabled in the ip range, the asset showed an incorrect ssh error message while the retrieved snmp info was correct
Fixed: #583705 When scanning an asset in another subnet using SNMPv3, lansweeper could not succesfully scan the asset. Adjustements were made in order for this connection to succeed
Fixed: #536199 When trying to remove an asset state from the asset state list while the state is still attached to an asset, you will receive an empty error
Fixed: #609543 Windows computer credential mappings were not deleted when its mapped credentials were deleted

New in Lansweeper 6.0.110.104 (Jan 23, 2018)

New in Lansweeper 6.0.0.110.98 (Jan 10, 2018)

Added: #499044 Added a setting under KnowledgebaseKnowledge Options to be able to configure how knowledge base articles are sorted
Added: #504594 Added an "Automatically add ticket links" option under ConfigurationGeneral Settings to automatically turn ticket IDs ("#" followed by a number) mentioned in notes into clickable links for the corresponding tickets. These links are only visible in the web console, not in emails.
Added: #498945 Additional fields are now scanned from the Win32_PhysicalMemory WMI class on Windows computers and stored in the tblPhysicalMemory table of the Lansweeper database
Added: #506937 Changed the layout of ticket filter pages to a grid-like view that allows for more info like assets and note counts to be displayed and for more customization of displayed columns
Added: #527466 For HIPAA compliance purposes, added a "Don't send note e-mails" option under ConfigurationE-mail Settings that prevents ticket notes from being sent via email to related users
Added: #557502 Lansweeper can now detect whether an asset is an iOS (i.e. iPhone or iPad) device by performing a check on TCP port 62078 and UDP port 5353
Added: #556240 Lansweeper, testconnection.exe and Devicetester.exe now perform an additional check, on SMB port 445, to identify a Windows computer's domain and computer name
Added: #519452 Several ticket API additions, including SearchTickets and SearchUsers functions, as well as additional options for the EditTicket function
Changed: #496406 A link to the Lansweeper database documentation is now visible in the Reports menu for users whose role includes the Edit Reports permission
Changed: #564125 A ticket's History tab now shows which ticket dispatching rules set up under ConfigurationE-mail Settings were applied to the ticket, if any
Changed: #543792 Added 1.3.6.1.4.1.11.2.3.2.x HP-UX OIDs to ConfigurationAsset Mapping to ensure correct asset type identification of HP-UX computers where only the SNMP protocol is accessible
Changed: #504477 Added a field to the htblusers table of the Lansweeper database to keep track of when help desk users were added to the database
Changed: #516410 Added an info bullet under ConfigurationYour Lansweeper License to explain which assets count towards your licensed asset limit
Changed: #526264 Added McAfee Endpoint Security and Trend Micro Deep Security Agent to the list of known anti-virus software under SoftwareAnti-Virus Settings
Changed: #533933 Added non-unique MAC addresses 00:DE:AD:2B:0A:00 and 9A:64:2F:98:DD:38 to the tsysMacBlacklist database table to prevent assets with these MAC addresses from overwriting each other
Changed: #498946 Added table borders, cellpadding, cellspacing and definition/description lists to the HTML code that is allowed for use in the help desk, e.g. in ticket notes and knowledge base articles
Changed: #569230 Added TTL information to the output of the Devicetester.exe tool in cases where the asset is successfully pinged
Changed: #554653 Changed the default colors configured for ticket priorities under ConfigurationTicket Content in new Lansweeper installations
Changed: #546037 Counts of the number of tickets displayed in ticket filters are now stored in the Lansweeper database, to improve performance when users log into the web console and the counts need to be reloaded in the tab headers of the filters
Changed: #561578 If a "cannot open shared memory" error is returned when trying to connect to a Lansweeper database hosted in the SQL Compact database server, the web console now gives information on how to resolve the issue
Changed: #537995 If InstalledOn values of scanned Windows updates are stored as hexadecimals in the Win32_QuickFixEngineering WMI class on a Windows computer, they are now automatically converted to readable dates by Lansweeper itself
Changed: #536333 If the Lansweeper database is installed under the SQL Compact database server and is corrupt for some reason, the Lansweeper Server service now automatically tries to repair the database when the service is started
Changed: #515214 If the Lansweeper scanning service is not connecting to the database and hence marked as unavailable in the Scanning Status widget, a link to a knowledge base article on how to resolve this issue is now included in the widget
Changed: #508602 Made it impossible to check the Hyperlink box for actions that contain spaces under ConfigurationAsset Pages, as such actions cannot be hyperlinks and hence should never have the Hyperlink box checked
Changed: #516178 Removed the "Agent is available" setting from the Events section of the ConfigurationGeneral Settings menu, as this refers to functionality that has not been implemented in Lansweeper yet
Changed: #497412 Rephrased "Delete login logs" under ConfigurationServer Options to "Delete Lansweeper login logs" to clarify what this setting does
Changed: #507773 Split the View License Keys and Edit Licences permissions under ConfigurationUser Access & Roles into two independent sets of permissions, one for viewing license keys and editing license key settings, one for viewing and editing licenses
Changed: #564405 The list of MAC addresses and corresponding manufacturers that was previously pulled from the tsysMacVendor database table has been embedded into the Lansweeper scanning service
Changed: #548638 The Save Pinged IP option is now checked by default for newly created IP ranges under ScanningScanning Targets, to ensure assets are generated for all successfully pinged IP addresses
Changed: #523640 To avoid clutter, notifications are no longer generated in the upper right corner of the web console when users are unsubscribed from tickets
Changed: #464692 Updated the built-in list of MAC addresses and corresponding asset manufacturers, to improve asset recognition
Changed: #527180 Updated the internal MAC address, manufacturer, model, serial number and system SKU blacklists to exclude from scanning several generic, non-unique values that may be returned by scanned assets
Changed: #566062 Updated the list of MAC addresses and corresponding manufacturers that Lansweeper uses to identify assets whose protocols are not accessible
Changed: #570193 UTF-8 character encoding is now used for the configuration file of the IIS Express web server (iisexpress.config), to be uniform with the rest of the Lansweeper installer
Changed: #572903 Various changes to help desk search to return more relevant tickets and to improve highlighting within results
Changed: #536248 When clicking on a high resolution image attached to an asset, knowledge base article or ticket, the image is now appropriately resized for viewing
Changed: #434948 When deploying to a Windows computer, registry keys related to previous deployments are now deleted, if they are older than 30 days
Changed: #428690 When duplicating a ticket, the new ticket is now opened in a separate browser tab for convenience sake
Fixed: #568900 "Value cannot be null" and other website errors sometimes occur when switching between help desk tabs
Fixed: #507284 + signs are stripped from file names of documents uploaded in the license compliance modules, resulting in errors when opening the files afterwards
Fixed: #555688 A ticket filter that lists absolutely all tickets in the help desk cannot be saved, instead throwing a "No filters selected!" warning
Fixed: #527253 Adding a local user to the user list under ConfigurationUser Access & Roles generates a "no row at position 0" error
Fixed: #517014 After making changes to a deployment package, the Last Execution date of the related deployment schedule under DeploymentScheduled Deployments no longer updates
Fixed: #557726 Changes made to ticket custom fields using the ticket API are not recorded in the ticket's History tab
Fixed: #583458 Changes to a ticket's assigned or subscribed agents are sometimes reverted if multiple people are editing the same ticket at the same time
Fixed: #594037 Character encoding issue in the ActionsUsers and ActionsSet Personal menus in tickets
Fixed: #564406 Character encoding issue in the Configurations section of DeploymentScheduled Deployments
Fixed: #601368 Character encoding issue in the popup for editing news items under ConfigurationNews Page
Fixed: #553423 Character encoding issue in the popups you see when hovering over users
Fixed: #551009 Condition steps in deployment packages are not evaluated correctly if they perform a check for a Windows Server OS
Fixed: #583525 Connection timeout errors when running the LsPush scanning agent with a direct connection to the Lansweeper server
Fixed: #563031 Due to the information being stored incorrectly in WMI (Windows Management Instrumentation) on the Windows computer itself, the service pack of SQL Server 2016 installations is incorrectly reported
Fixed: #508688 Error in the IP location update query used by the Import From AD button under ConfigurationAsset Groups, when hosting the Lansweeper database in the SQL Compact database server
Fixed: #506875 Faulty "email already assigned" errors when importing tickets, e.g. when specifying CC users in the import file
Fixed: #601363 Faulty user input when adding an event filter under ConfigurationEmail Alerts can cause the popup to throw errors instead of a descriptive warning message
Fixed: #602651 Faulty user input when configuring deployment schedules under DeploymentScheduled Deployments can cause the popup to throw errors instead of a descriptive warning message
Fixed: #507369 If "User may add CC users" is ticked for a ticket type under ConfigurationTicket Content, but "Extra new ticket options" isn't set to "Visible", non-agents still cannot add CC users to tickets of the specified type
Fixed: #584140 If a CC user is added to a ticket through an email reply, the addition is not logged in the ticket's History tab
Fixed: #507470 If an agent with limited help desk permissions hits the Edit button in a ticket, he cannot see all of the ticket's nested custom fields
Fixed: #533966 If anti-virus software is detected on a Windows computer, but not through WMI, that anti-virus software is not listed in the computer's Summary tab
Fixed: #562332 If clicking Send in a ticket note generates a popup, e.g. for submitting values of required custom fields, choosing Cancel makes the Send button unavailable for further use
Fixed: #497461 If processor history tracking is enabled under ScanningScanned Item Interval, processor changes of Windows computers are scanned, but they are not listed in the History tab of computer webpages or under ReportsConfiguration History
Fixed: #503078 If the scanning service version number is empty in the tsysASServers.Version field of the Lansweeper database and the built-in admin logs into the web console, the following error is generated: "Unable to cast object of type System.DBNull to type System.String"
Fixed: #595285 If there are custom outgoing email templates under ConfigurationE-mail Settings with a reply type that was retired in a previous Lansweeper release, the page generates object reference errors
Fixed: #553475 If you add a report alert under ConfigurationEmail Alerts, do not configure email groups and immediately change the Alert Type of the alert to Directory, without refreshing the page, the Alert Type change isn't saved
Fixed: #512568 If you edit a calendar event, close and reopen the edit popup and then try to add a ticket to the event, the popup gets stuck on a spinning icon
Fixed: #566924 Images whose file names include special characters are not properly added when dragged and dropped into the note editor of a help desk ticket and then submitted
Fixed: #575822 In rare cases, deployments can get stuck performing preliminary checks
Fixed: #575601 Including special characters in the help desk email account name under ConfigurationE-mail Settings results in parsing errors when accessing tickets with notes in them
Fixed: #507931 Incomplete help desk search results due to unwanted stripping of ticket notes' newline characters while searching
Fixed: #572921 Incorrect model detection and failed serial number detection for Synology assets, e.g. Synology DS216+II
Fixed: #570285 Incorrect serial number scanned via SNMP for Konica Minolta bizhub 4700P printers
Fixed: #576374 Issue submitting custom field values with certain special characters through the ticket API
Fixed: #518664 It is possible to add the exact same action multiple times to a ticket dispatching rule under ConfigurationE-mail Settings and certain actions are not available for creation when editing an existing rule
Fixed: #565515 Layout issue within tickets if a custom field has multiple lines of text
Fixed: #511674 Lines in asset import files where only OScode, Assettype and State are filled in are not ignored during import
Fixed: #494939 Linux OID 1.3.6.1.4.1.8072.3.2.10 is incorrectly mapped as a firewall under ConfigurationAsset Mapping, when it should simply be hard coded as Linux
Fixed: #560199 Memory leak when the Lansweeper Server service queries non-operational Active Directory domain controllers during scanning, due to the LDAP connections not being closed
Fixed: #533930 Monitor serial number scanning issue for the following Acer monitor models: AL2051W, S220HQL, V193
Fixed: #572595 Non-agents can see custom fields of a hidden ticket type if this type is configured as the default ticket type under ConfigurationTicket Content
Fixed: #513544 Output returned by the ticket API sometimes contains JavaScript encoded text when plain text should be used
Fixed: #567708 Performance issue related to unnecessarily frequent refreshing of data in ticket filters
Fixed: #527611 Potential clickjacking issue in the web console and security issue in the web console cookies
Fixed: #574884 Printer specific information like toner is not scanned for certain Officejet printers even though the SNMP protocol is accessible and the info does show up in the Devicetester.exe tool
Fixed: #566264 Processor and serial number of Solaris assets are not or incorrectly scanned
Fixed: #499252 Several inconsistencies in the display of license information under ConfigurationYour Lansweeper License, e.g. the help desk agent trial sometimes not being listed when it is in fact in progress
Fixed: #511464 Several issues related to notifications when hitting the Make Me Creator button in a calendar event, e.g. notifications of previous changes to the event being displayed even though they are no longer relevant
Fixed: #577120 Several issues with the DatabaseMaintenance tool when the database connection string is faulty, e.g. freezes, unclear error messages and ability to click irrelevant buttons
Fixed: #557151 Software that is only installed for specific users on a Windows computer is not always marked as user specific in the Software tab of Windows computer pages
Fixed: #562074 SSH scanning failure due to new Rebex .dll files used by Lansweeper disabling legacy SSH algorithms by default
Fixed: #511668 The Actions menu in an ignored ticket still includes an Ignore option, when it should include an Undo Ignore option
Fixed: #535580 The built-in shortcuts under ConfigurationGeneral Settings for switching between help desk tabs are incorrect
Fixed: #494681 The drop-down menu for selecting the default agent of a ticket type under ConfigurationTicket Content opens to the top instead of the bottom
Fixed: #562914 The first Windows user that logs into the web console is not automatically assigned the Administrator + Agent user role
Fixed: #499615 The icon next to the Last Updated field in individual tickets does not reflect the status of the last change made to the ticket
Fixed: #556842 The IP range of the Lansweeper server's loopback adapter is automatically added in the First Run Wizard as the range to be scanned, if the adapter is the first one in the list of adapters
Fixed: #574631 The Lansweeper installer creates TCP and UDP rules in Windows Firewall for port 9525 instead of port 9524, which is the default port of the LsPush scanning agent
Fixed: #503667 The last user reply date of a ticket does not stay empty for agent initiated tickets without a user reply and the Last User Reply sort option of ticket filters has an unclear title
Fixed: #507252 The main email address of a help desk email account set up under ConfigurationE-mail Settings can also be assigned to a user or agent within the help desk, which can cause unexpected behavior like email loops
Fixed: #512045 The tooltip when hovering over the Clear Logs button under DeploymentInstaller Logs is incorrect
Fixed: #531668 Three problems related to location maps: Ok button is not always clickable when adding assets to a location, custom location images are not always saved correctly and assets sometimes shift location when editing and saving a map
Fixed: #519196 Titles of some demo tickets whose last note is by a non-agent are not displayed in bold
Fixed: #570720 Users can in help desk search results see text of internal notes that they don't have permission to view
Fixed: #534793 Using an incorrect decimal symbol in a currency value submitted in one of the license compliance modules results in errors
Fixed: #566923 Using special characters in a quoted help desk search sometimes generates errors
Fixed: #519274 Validation for IP location and IP range imports does not catch all invalid input, e.g. incomplete IP addresses or IP addresses with invalid characters
Fixed: #507325 When adding a note to a ticket through the ticket API, the API does not verify whether the user is already a CC user in the ticket, which can result in the same user being added multiple times
Fixed: #514841 When adding assets to a group from the Assets page and creating a new group with a name of more than 150 characters in the popup window, which is not allowed, the group creation fails without a clear warning regarding the character limit
Fixed: #577108 When all of the following conditions are met, any images included in the global signature are broken when sent: a personal email is sent through the ticket API, the agent has no personal signature configured and a fallback occurs to the global signature
Fixed: #518910 When changing the order of reports under ConfigurationDashboard Reports by left-clicking and dragging the reports, these changes are not saved
Fixed: #508513 When changing the state of a ticket using the Edit button, the New State in the editor for submitting a new ticket note is not automatically updated
Fixed: #517796 When changing values of comboboxes in tickets, the drop-down menu is sometimes blank or too small
Fixed: #512582 When closing a ticket with the Edit button or by clicking Close and then filling in required custom fields, a "Ticket closed" note is not added to the ticket
Fixed: #574637 When configuring a dispatching rule under ConfigurationE-mail Settings that adds multiple events to a ticket, the rule is not applied correctly to tickets that meet its conditions
Fixed: #544159 When configuring a scheduled deployment that includes a Wake-on-LAN and hence estimated boot time, the boot time is not always respected and the deployment sometimes starts before the target computer has finished its boot
Fixed: #498499 When creating a ticket filter with a Users filter, tickets where the user is a CC user are not returned
Fixed: #516908 When creating a ticket filter, opening a specific ticket and then closing the ticket tab, the filter options of the previously created filter are sometimes changed
Fixed: #511694 When creating two asset actions with the same description under ConfigurationAsset Pages, editing one action changes the other action as well
Fixed: #570726 When directly accessing the scanning queue URL in a web browser and logging in, an invalid session is opened and a redirect occurs to a faulty webpage
Fixed: #513595 When editing a user, the user image displayed in the edit screen does not always match the actual user image
Fixed: #551274 When editing existing Condition steps in deployment packages, the edit popup lists incorrect current values for the steps
Fixed: #519416 When editing the name of a user that doesn't have a specific user image assigned, the user's letter icon doesn't update in all relevant web console pages
Fixed: #506292 When enabling the use of shortcuts under ConfigurationGeneral Settings, the Ctrl+Enter shortcut for sending a note only works when posting to an existing ticket and not when creating a new ticket
Fixed: #517221 When importing tickets with users that are not yet known, it is possible to fill in user domain but not username and vice versa, which can cause errors for these users in the web console
Fixed: #509494 When importing users under ConfigurationUser Access & Roles, it is possible to leave required fields username and email address blank
Fixed: #485916 When nesting a ticket type's custom fields many levels deep under ConfigurationTicket Content, there is no horizontal scroll bar and the fields in the lowest level are no longer fully visible in the Alter Custom Fields popup
Fixed: #577655 When performing a ticket search that contains quotes and then attempting to save the search as a filter, the following error is generated: "After parsing a value an unexpected character was encountered"
Fixed: #505169 When posting a ticket note with an attachment, the ticket's History tab count and list of attached files do not automatically update
Fixed: #503769 When removing a calendar event from a ticket, the event is sometimes still displayed in the ticket's Events tab and print preview
Fixed: #499279 When replacing an uploaded asset image with another one and saving, the original image is still shown when clicking on the thumbnail
Fixed: #521435 When running a deployment whose Final Action is Reboot, the Windows computer being deployed on is rebooted multiple times instead of just once
Fixed: #511769 When running multiple deployments on a selection of assets, the deployment window can get stuck on the Select Assets screen and generate a "DataTables warning" browser error
Fixed: #512070 When sending a ticket note with a large file attachment, the Send button is not disabled while the file is being processed, making it possible to click the button multiple times and submit multiple notes
Fixed: #546194 When setting up multiple help desk email accounts under ConfigurationE-mail Settings and one account generates a login or other error, no emails are imported from the accounts without errors either
Fixed: #572932 When Show On Ticket Hover is configured as Last Internal Note under ConfigurationGeneral Settings, users without the necessary permission can see the last internal note of a ticket when hovering over the subject in ticket filters
Fixed: #502684 When submitting an OU under ScanningScanning Targets that contains unnecessary spaces, an error is generated upon trying to scan the OU, instead of the extra spaces automatically being stripped from the path
Fixed: #516205 When tickets are duplicated, no notifications are generated in the upper right corner of the web console
Fixed: #570045 When turning a ticket into an article through the Make Knowledgebase Article menu, images in the article are only visible to those with access to the original ticket
Fixed: #494102 When Windows rename detection sees a change in a Windows computer's name or domain, sometimes two comments are added to the computer's Comments tab instead of just one
Fixed: #503708 A newly created user role cannot be assigned to a user under ConfigurationUser Access & Roles until the webpage is refreshed
Fixed: #519750 Cosmetic issues related to dashboard widgets: inconsistent name of the Ticket Info Meter widget, unclear name of the State Summary widget and inconsistent title of the State Summary widget when placed on the dashboard and changing the selected report
Fixed: #511993 File names of ticket attachments are always displayed in full in the ticket, resulting in broken layout if the names are extremely long
Fixed: #535829 For agents without asset management rights, closing ticket filter tabs leaves remnants of the tabs visible and hitting New Tab changes the background color of the ticket filter bar
Fixed: #552317 If a ticket template submitted under ConfigurationTicket Content has a long name, the layout of the edit and other buttons next to the template is incorrect
Fixed: #510443 If the Lansweeper web console throws an error due to a database related issue and a knowledge base article on the issue is available, a link to the article is not always included in the error
Fixed: #497411 Inconsistencies and minor text alignment issues in popups for adding and editing IP Range scanning targets under ScanningScanning Targets
Fixed: #508950 Inconsistent capitalization of letters in snooze settings of calendar event notifications
Fixed: #587472 Inconsistent visual layout and unclear error message on the web console login screen when logging in fails due to a network connectivity issue
Fixed: #552898 Layout issue and unclear browser tab name when using the Go To Ticket button and submitting a ticket number that doesn't exist
Fixed: #494991 Layout issue when hovering over calendar event notifications in the upper right corner of the web console to view the event details
Fixed: #570824 Recurring calendar events are not always accompanied by a symbol indicating that they're recurring
Fixed: #534295 Some items in the Actions menu of tickets are not visually aligned
Fixed: #509013 Spelling error in one of the lines included in help desk translation files
Fixed: #539668 The count of the number of days left in an agent license submitted under ConfigurationYour Lansweeper License is sometimes incorrect
Fixed: #559112 The Default option is not automatically enabled for one of the calendar event types under ConfigurationGeneral Settings
Fixed: #531660 The Note Editing History button in the top right corner of ticket notes is improperly aligned if the ticket has multiple pages
Fixed: #542653 The OS install date in the Report tab of Windows computer webpages isn't parsed, resulting in the date sometimes not being displayed in the date format configured within Lansweeper
Fixed: #510912 Unclear instructions in the popup window for merging several tickets into one
Fixed: #566317 Unclear warning message under ConfigurationE-mail Settings when attempting to submit an email account with an email address already assigned to a help desk user
Fixed: #568091 Unnecessary double quote in the title of the month of April in the calendar
Fixed: #506547 Validation errors generated when importing assets do not fit on smaller screens and there is no horizontal scroll bar
Fixed: #504237 When browsing to DeploymentScheduled Deployments, the name of the menu is displayed as Schedules instead of Scheduled Deployments on the left
Fixed: #508022 When clicking the Assets link at the top of the web console and editing field values, column headers can become misaligned
Fixed: #561794 When clicking the Assets link at the top of the web console and pinging assets, the Name column header becomes misaligned
Fixed: #512799 When configuring Show Different Type To Users for a ticket type under ConfigurationTicket Content, users sometimes still see the icon of the original ticket type in ticket tabs
Fixed: #494034 When configuring ticket custom field values under ConfigurationTicket Content and submitting duplicate values or values with too many characters, incorrect error messages are sometimes given
Fixed: #582013 When linking a ticket to a calendar event or merging two tickets, some recent tickets remain visible in the popup while searching for the appropriate ticket to be linked or merged
Fixed: #503402 When no connected assets are found for a router or switch, the Last Seen column that lists the date of the asset connection is still displayed, even though this column is empty under these circumstances
Fixed: #497379 When opening a ticket's History tab and then making ticket changes like posting a note, it takes several seconds for the changes to show up in the History tab
Fixed: #510209 When performing a search in the knowledge base, the article titles in the search results are misaligned with the icons accompanying them
Fixed: #505541 When using Google Chrome and dragging help desk tabs to a new position, the right side of the tab header is displayed below the left side
Fixed: #528059 When using Lansweeper in freeware mode, the Valid Until date under ConfigurationYour Lansweeper License is incorrectly listed as 01/01/2000
Fixed: #510139 When using the Reset Password action on user pages, the Cancel button confirms the operation instead of canceling it
Fixed: #573332 Word wrap issue in event descriptions when hovering over events in the calendar

New in Lansweeper 6.0.0.100.98 (Dec 8, 2017)

New in Lansweeper 6.0.0.100.94 (Nov 23, 2017)

New in Lansweeper 6.0.0.100.87 (Nov 10, 2017)

New in Lansweeper 6.0.0.100.85 (Nov 9, 2017)

New in Lansweeper 6.0.0.100.75 (Oct 11, 2017)

New in Lansweeper 6.0.0.100.67 (Oct 4, 2017)

Changed: #564842 Removed RPC EPMAP check from tests performed by the Devicetester.exe tool, as this check could cause the tool to crash and was not performed during scanning anyway
Fixed: #578749 When running the LsPush scanning agent on a Windows computer by double-clicking on the executable, the progress bar doesn't close after scanning has finished
Fixed: #567488 Socket errors when running the LsPush scanning agent with a direct connection to the Lansweeper server
Fixed: #564808 Scanning a network device using an SNMPv3 credential can fail if MD5 or SHA1 authentication is used
Fixed: #568722 If the Lansweeper scanning service and web console are on separate servers and the console is updated, the Lansweeper version number is incorrectly listed as 0 in the installer
Fixed: #565966 When hosting the Lansweeper database in SQL Server and generating a backup using the DatabaseMaintenance tool, errors are generated
Fixed: #572631 Grammatical error in an informational message in the Lansweeper installer when setting up an installation with multiple scanning servers
Fixed: #575821 The ConfigEditor tool incorrectly treats SQL Server instance name and username of the Lansweeper database as case sensitive, resulting in faulty warnings about inconsistent connection strings between scanning service and web console
Fixed: #575784 When using Chrome and submitting text in the note editor of a help desk ticket, the editor expands in size when it shouldn't
Fixed: #573012 Due to inconsistently formatted data returned by the HP website, warranty information of some HP assets cannot be scanned even though the HP website does return it
Fixed: #564823 Scanning a network device using an SNMPv3 credential fails if no value is returned when querying certain OIDs
Fixed: #570209 When using the old default password for the lansweeperuser database user, automatic password randomization can in some cases lock out the user account
Fixed: #572705 XML External Entity (XXE) issue in the import package functionality of the deployment module
Fixed: #569453 If the Lansweeper database connection string is incorrect and the DatabaseMaintenance tool is run, the tool crashes instead of giving an error message

New in Lansweeper 6.0.0.100.29 (Aug 23, 2017)

New in Lansweeper 6.0.0.100.21 (Aug 10, 2017)

New in Lansweeper 6.0.0.100.12 (Aug 2, 2017)

Added: #530790 A new ConfigEditor.exe tool in Program Files (x86)LansweeperTools on the Lansweeper server can be used to make changes to the database connection strings in Lansweeper configuration files, which are now obfuscated
Added: #544073 Added 84 new built-in reports to the Reports tab of the web console, 52 asset management reports and 32 help desk reports
Added: #544430 When submitting a proxy server for warranty scanning under ConfigurationServer Options, a timeout in seconds is now configurable for establishing the connection from the proxy server to the manufacturers' websites
Changed: #537589 Added generic, non-unique monitor serial number "CNC9510001" to the blacklist in the tsysSerialTranslation database table so it is no longer scanned
Changed: #534728 Added several generic, non-unique MAC addresses, models and serial numbers to an internal blacklist, to prevent these records from causing incorrect asset merges
Changed: #553149 Added the version number of the LsPush scanning agent to popups you see when running LsPush with the /showresult parameter and getting a socket or other type of error
Changed: #523643 Changed the Lansweeper version numbering from x.x.x.x to x.x.x.y, where x are version numbers and y are build numbers, and changed the position of the version number in the web console menu bar from left to right
Changed: #535071 Improved speed when performing multiple simultaneous scans with the LsPush scanning agent, by making the HTTPS listener of the Lansweeper Server service multi-threaded and able to handle 10 requests at a time
Changed: #555819 Several improvements and bug fixes related to the Program Files (x86)LansweeperToolsConfigEditor.exe tool used to modify Lansweeper database connection strings
Changed: #542480 Ticket indexing and search have been optimized and ticket filters with results from text searches no longer display a ticket count in the tab header when logging out and back in, to improve performance. Due to the ticket indexing changes, index files will be deleted and recreated upon updating to Lansweeper 6.0.100.0, which can cause a temporary interruption in ticket searchability.
Changed: #466131 To improve security, database scripts can now only be run in the Program Files (x86)LansweeperToolsDatabaseMaintenance.exe tool on the Lansweeper server and the ConfigurationDatabase Scripts menu in the web console has been renamed to ConfigurationDatabase Tables
Changed: #533618 To improve security, disabled HTTP TRACE requests to the Lansweeper web server by default
Changed: #524127 To improve security, Lansweeper database connection strings stored in Program Files (x86)LansweeperServiceLansweeperservice.exe.config and Program Files (x86)LansweeperWebsiteweb.config are now obfuscated and no longer displayed as plain text
Changed: #521457 To improve security, made the default permissions of the folders in Program Files (x86)Lansweeper on Lansweeper servers more restrictive where possible
Changed: #487249 To improve security, the Lansweeper database password is now automatically randomized when using a single scanning server
Changed: #523802 To improve security, the Lansweeper Server service now uses HTTPS instead of HTTP to handle incoming requests by the LsPush scanning agent, which also means that only the most recent LsPush found in Program Files (x86)LansweeperClient on the Lansweeper server will still work for agent based scanning. Due to the switch to HTTPS, the old LsClient tool for scanning Windows computers is no longer supported either, no longer works and should be replaced with LsPush in logon scripts and group policies.
Changed: #526251 Tools previously found in the Program Files (x86)LansweeperService folder on the Lansweeper server are now in a central Program Files (x86)LansweeperTools folder, where future tools will be added as well
Fixed: #559777 Due to changes in the IBM/Lenovo website, warranty information of IBM/Lenovo assets cannot be scanned
Fixed: #541586 Error when adding notes with attachments by using the AddNote function of the ticket API and incomplete documentation for the AddNote function
Fixed: #523873 Errors in old dashboard widgets due to missing required parameters and in widgets displaying deleted reports
Fixed: #553820 Extended warranty products of HP assets are not always scanned, resulting in an incorrect final warranty date for the asset
Fixed: #540295 Invalid JSON output when using the GetAssets function of the ticket API
Fixed: #559079 SSH scanning of a Mac computer can fail if the HTTPS output of the computer resembles that of a Windows machine
Fixed: #552237 Syntax errors in reports submitted in the report builder are only detected upon saving the report and in databases hosted in SQL Server result in "Report cannot be found" errors
Fixed: #555349 Unclear message about automatic Lansweeper database password randomization and incorrect database size and asset count in Program Files (x86)LansweeperServiceErrorlog.txt on the Lansweeper server, as well as password randomization issues due to password policies being enforced on the lansweeperuser database user
Fixed: #555661 Unclear or no validation errors on several web console pages in case of faulty user input
Fixed: #555728 Using the LsPush scanning agent with a direct connection to the Lansweeper server sometimes generates socket errors
Fixed: #510152 When using a Lansweeper license limited in number of assets and reaching the licensed asset limit, warnings to indicate that scanning will stop are not always given
Fixed: #527941 Problem with opacity of calendar event icon in the upper right corner of the help desk, after setting up a custom header under ConfigurationLook & Feel and logging in as an agent without asset management rights
Fixed: #554968 When there is an issue connecting to the Lansweeper database, an "Update in progress" message is sometimes displayed instead of the actual database connection failure

New in Lansweeper 6.0.0.65 (May 18, 2017)

New in Lansweeper 6.0.0.64 (May 3, 2017)

Changed: #537985 Added Windows OS build number 10.0.15063 to the tsysOS table of the Lansweeper database
Changed: #542340 Implemented a new default certificate for the web console, to resolve errors and comply with standards of the most recent web browsers
Changed: #541876 Newly released Windows 10 and Windows 2016 OS build numbers are now automatically added to the tsysOS table of the Lansweeper database when machines with the specified OS are scanned
Fixed: #539976 Due to an encoding issue, using special characters in report filters and knowledge base searches can produce errors
Fixed: #536926 Due to changes in the Fujitsu website, warranty information of Fujitsu assets cannot be scanned
Fixed: #541579 Encoding and search issue when using an ampersand (&) in a knowledge base search
Fixed: #537779 Faulty SLA setups under ConfigurationGeneral Settings can cause overflow errors in the web console, CPU issues and rapid growth of the web_errorlog.txt file in Program Files (x86)LansweeperWebsiteApp_Data on the Lansweeper server
Fixed: #539998 Lock errors on ticket index files when merging a lot of tickets
Fixed: #539739 Successful logins of Windows users into the Lansweeper web console are not logged in the tblLoginLog table of the Lansweeper database
Fixed: #542677 When an agent is related (e.g. subscribed) to a ticket, but not a member of the ticket's assigned team, his public replies do not trigger outgoing emails
Fixed: #537944 When clicking the Assets link at the top of the web console and then clicking in the column header section above asset icons, an error is generated
Fixed: #541203 When generating a print preview for a ticket that has CC users, an error is generated
Fixed: #540884 When updating Lansweeper, the Lansweeper installation sometimes automatically switches to another method of encrypting scanning and other credentials, resulting in password hash errors
Fixed: #512063 Format of scanned disk sizes is not clearly indicated on individual Linux asset pages

New in Lansweeper 6.0.0.63 (Mar 31, 2017)

Added: #482612 Added a Clear Logs button under DeploymentInstaller Logs to manually delete a scanning server's deployment logs
Added: #490633 Added logging of ticket deletions by users to the tblConfigLog table of the Lansweeper database
Added: #485193 Added the ability to configure a default ticket source for new tickets in the Ticket Sources section of ConfigurationTicket Content
Added: #508955 The Win32_Volume WMI class on Windows computers is now scanned to retrieve mount point information and this information is stored in the tblVolume table of the Lansweeper database
Added: #493412 When filling in ticket custom fields, the ticket's History tab now shows the fields' old and new values
Changed: #485183 A ticket's priority is now mentioned as text in the individual ticket, instead of just being displayed as a colored bar
Changed: #507999 Added a "Don't send helpdesk E-mails" checkbox under the gear icon options in the upper right corner of the web console to not receive any help desk emails
Changed: #485237 Added a button to delete demo help desk data under ConfigurationUser Access & Roles as well
Changed: #485209 Added a button under SoftwareLicense Key Settings to easily enable or disable scanning of all product keys
Changed: #485385 Added a link to the knowledge base article on SLAs in the Service-level Agreement section of ConfigurationGeneral Settings
Changed: #485230 Added a note under ConfigurationServer Options to indicate that proxy server settings are only used for warranty scanning
Changed: #489370 Added an info box under ConfigurationTicket Content and ConfigurationUser Access & Roles to indicate what a team leader can do more than a regular help desk agent
Changed: #496351 Added an informational message about escaping special characters in the Asset Actions section of ConfigurationAsset Pages
Changed: #533145 Added auto reply headers to automated emails sent by the help desk, to prevent third-party help desks receiving the emails from sending automated messages in response and causing an email loop
Changed: #485095 Added checkboxes to event types in the calendar, to more clearly show which event types are enabled for display and which are not
Changed: #461680 Added options for outgoing email templates under ConfigurationE-mail Settings so that agent and user updates can be sent separately to agents and/or users
Changed: #519254 Added the MAC address of the new MacBook Touch Bar (AC:DE:48:00:11:22) to the tsysMacBlacklist database table to prevent Mac computers from overwriting each other
Changed: #485176 Changed the phrasing of filter options in ticket filters to be uniformly singular
Changed: #475565 Due to Mozilla discontinuing support for NPAPI plugins, created a new Firefox plugin for running asset and user actions, which also works in 64-bit versions of Firefox
Changed: #484743 Files of the .csb extension are now allowed for upload in the web console
Changed: #481996 For security reasons, the scanning queue previously accessible under port 9524 of Lansweeper installations can now only be accessed if a ShowQueueStatus entry is added to the config file of the scanning server
Changed: #478584 For Windows computers running Vista or a more recent OS, the WmiMonitorID WMI class is now also queried for monitor serial number and model, in cases where the monitor info is not found in the registry
Changed: #480045 Full Lansweeper version number is now listed at the bottom of the Lansweeper installer screens
Changed: #461091 If an outgoing help desk email fails to send (e.g. due to mail server issues), Lansweeper now makes up to 3 additional attempts to send the email, with a 5 minute interval between attempts
Changed: #484783 Increased the number of characters displayed in previews when hovering over tickets from 1000 to 1500
Changed: #479983 Increased the number of ticket filter tabs that can be displayed and remain open after a web console login/logout from 10 to 30
Changed: #498511 Informational (e.g. "ServerReference") messages generated by Active Directory Domain scanning are now only logged in Errorlog.txt when the LogActiveScan debug option is enabled and are no longer logged in the tsyserrors database table or displayed in the ConfigurationServer Log section of the web console
Changed: #514724 Optimized calendar event reminder SQL queries run on the Lansweeper database
Changed: #489043 Reduced the amount of time Lansweeper spends waiting for SNMP replies from VLAN contexts on Cisco devices, to increase scanning speed
Changed: #485129 Removed deprecated Office 95 import templates of the .xls extension from various import menus in the web console
Changed: #485389 Rephrased "Auto assign ticket to editor" option under ConfigurationGeneral Settings to "Auto assign ticket to agent adding first public note" for clarity's sake
Changed: #485227 Rephrased "Computer renaming detection" section of ConfigurationServer Options to "Windows renaming detection" for clarity's sake
Changed: #485348 Rephrased "login banner" references under ConfigurationWebsite Settings to "login popup message" to avoid confusion about what this feature does
Changed: #477176 Some HP USB monitors are now excluded from scanning, because their correct serial numbers cannot be detected
Changed: #456507 The Condition step in deployment packages can now check the existence and value of (Default) registry values
Changed: #515310 Updated Rebex .dll files used by Lansweeper
Changed: #479960 When adding calendar events to tickets through ticket dispatching rules, teams can now be added to the events and permissions to the events can be defined
Changed: #488769 When creating or editing a calendar event, related notifications in the upper right corner of the web console now also list the date/time the event takes place, not only the date/time of the event change
Changed: #485096 When selecting the Agenda, Month, Week or Day display option in the upper right corner of the Calendar menu, the user's selection is now saved for when he browses away from the page
Changed: #480706 Windows rename detection is now automatically enabled under ConfigurationServer Options for new Lansweeper installations
Fixed: #479652 # Servers Missing value isn't calculated in the SQL Server license compliance module if the # Price/Server value is set to 0
Fixed: #485092 -1 is accepted as a valid value for the number of occurrences in a repeating calendar event Fixed: #484226 A button to create a new ticket is still available in the knowledge base if the help desk menu is disabled under ConfigurationGeneral Settings
Fixed: #516310 A faulty credential import file is partially imported when it should not be imported, warnings given on problem lines in the file are too technical and multiple warnings are displayed in a single line
Fixed: #483228 A gray bar appears on individual asset pages when browsing to the ConfigWindowsEncryptable Volumes tab and then generating a QR code in the Asset Options of the page
Fixed: #479888 A newly created IP location is not visible under ConfigurationAsset Groups until the webpage is refreshed
Fixed: #483973 A newly created ticket type cannot be configured as the default ticket type under ConfigurationTicket Content until the webpage is refreshed
Fixed: #494997 A recurring calendar event sometimes starts on the second date/time that meets the event criteria, instead of the first
Fixed: #484795 A ticket's SLA is incorrectly calculated if the SLA setup under ConfigurationGeneral Settings includes a 12 to 24 hour configuration
Fixed: #481013 A translation option is not available under ConfigurationTranslations for certain words in the help desk
Fixed: #505167 A web console user that is not an agent but has asset management rights cannot add the News widget to his dashboard
Fixed: #485379 After a successful ticket import, the ConfigurationImport Tickets page sometimes continues to display a "Treating File..." message
Fixed: #506860 After an import of tickets or users, attempting another import without refreshing the page first causes the import screen to get stuck on a "Treating File..." message
Fixed: #483438 Agents are automatically marked as the creator of existing calendar events if they drag the events by their edges to make them longer or shorter
Fixed: #483413 Agents can drag and drop calendar events to edit them, even if they don't have the necessary edit rights for this
Fixed: #497695 Agents can make themselves the creator of calendar events, even if they don't have the necessary edit rights for this
Fixed: #530812 Agents cannot see internal notes in tickets that have multiple pages worth of notes and that are assigned to a team the agent is not a member of
Fixed: #476526 Agents with edit rights to some calendar events but not others can sometimes edit events they don't have rights to, depending on the order in which the events were created
Fixed: #485152 Amount Range boxes in the Agent Tracker widget on the dashboard are spaced too close together
Fixed: #496628 An incorrect 24 hour format being used for calendar events that occur around midnight, e.g. an event time of 00:30 being displayed as 24:30
Fixed: #483393 An internal note can only be added to a ticket through the ticket API if the type parameter for the note is submitted entirely in lowercase letters, even though the parameter is not supposed to be case sensitive
Fixed: #530524 An outgoing help desk email is sometimes sent multiple times to the same user in cases where the ticket has CC users
Fixed: #477351 Assets in an OU submitted as part of an Active Directory Domain scanning target are not scanned if the OU submission contains the "DC" part of the OU path and if the path is not submitted entirely in lowercase letters
Fixed: #485908 Assigning a ticket to a demo agent and then hitting Delete Demo Data causes the ticket to be deleted or an error to be generated, when the ticket should actually be unassigned and remain in the database
Fixed: #486480 Attempting to log into the web console with an incorrect username/password combination and then clicking the Back button in the web browser causes the login screen to freeze and an "Initiating, please stand by..." message that doesn't go away
Fixed: #483249 Attempting to open a color picker with multiple clicks instead of a single click can cause the picker to partially open and the web console to freeze
Fixed: #494669 Calendar event does not become fully editable when hitting the Make Me Creator button
Fixed: #491282 Calendar event notifications are sometimes displayed for past events
Fixed: #489939 Calendar event reminders not appearing in the upper right corner of the web console or containing incorrect details
Fixed: #495622 Calendar events of the same type are not always displayed in the same color
Fixed: #487867 Changes made to proxy settings for warranty scanning under ConfigurationServer Options require a restart of the Lansweeper Server service to apply
Fixed: #489839 Changes to user images are not immediately visible on all web console pages
Fixed: #493004 Chart Report widget does not always use the same sorting as the underlying report being displayed
Fixed: #509082 Clicking New Tab to create a new help desk filter sometimes opens 2 new tabs instead of 1
Fixed: #487506 Clicking the name of a newly selected attachment prior to submitting the ticket removes the attachment from the ticket
Fixed: #476285 Color indicators of ticket custom fields that are nested color comboboxes do not load
Fixed: #499109 Connected assets of switches are not always scanned in cases where the switches do return the information and where the InterfaceScanDebugger test tool does as well
Fixed: #414427 Counts of article categories in the knowledge base do not take into account which categories the user viewing the console has access to
Fixed: #482092 Database creation errors when installing the Lansweeper database under SQL Server 2000
Fixed: #484761 Deleting a ticket does not immediately remove related ticket notifications in the upper right corner of the web console
Fixed: #501812 Deleting a user that is referenced in another user's calendar event notification in the upper right corner of the web console causes errors for the remaining user
Fixed: #495700 Dismissing notifications in the upper right corner of the web console can sometimes generate errors
Fixed: #505509 Due to a caching issue, tables and fields that are newly added to the Lansweeper database documentation are not always immediately visible after a Lansweeper update
Fixed: #479917 Due to a text sanitization issue, URLs in ticket notes are sometimes incorrectly sent and displayed after submitting the note
Fixed: #491003 Due to an issue with Rebex .dll files used by Lansweeper, emails sent to the help desk are not always moved to the Helpdesk_archive folder of the mail server after import, resulting in the same email being imported as a ticket multiple times
Fixed: #481797 Due to an issue with Rebex .dll files used by Lansweeper, emails sent to the help desk can sometimes appear as empty notes in tickets
Fixed: #526442 Due to an issue with Rebex .dll files used by Lansweeper, login errors can occur for incoming and outgoing mail when using Microsoft Exchange Server (EWS) as the mail server
Fixed: #534683 Due to changes in the HTTPS title and certificate issuer of VMware servers, Lansweeper may fail to scan MOB (Managed Object Browser) data of servers running a recent ESX(i) version
Fixed: #495532 Due to the underlying HTML code being processed incorrectly, text and images are not always saved correctly when copying and pasting them from one ticket note, article, template or other text editor to another
Fixed: #482505 Duplicate display of HTML export type and export type not always correctly saved under ConfigurationEmail Alerts
Fixed: #523869 Duplicate entries in translation files of help desk languages can cause partial translations and other issues in the web console, as well as errors in Program Files (x86)LansweeperWebsiteApp_Dataweb_errorlog.txt
Fixed: #486827 Editing the description of a ticket source under ConfigurationTicket Content produces an error
Fixed: #487903 Empty OU filters can be saved as part of an Active Directory Domain scanning target and what is submitted in the OU Filter field is sometimes duplicated when saved
Fixed: #501850 Empty ticket SLA values in the database can cause ticket indexing issues and rapid growth of the web_errorlog.txt file in Program Files (x86)LansweeperWebsiteApp_Data on the Lansweeper server
Fixed: #483252 Errors when importing a .csv file with empty rows under ScanningScanning Credentials
Fixed: #516257 Every secondary scanning server is automatically turned into a mail server for sending Lansweeper emails, even if there is already a mail server in place
Fixed: #499622 Failure to send a help desk email (e.g. due to mail server issues) is not always logged as an internal system note in the related ticket
Fixed: #479200 Fields displayed in ticket filters sometimes visually overlap
Fixed: #478478 Help desk emails sent to the main user of a ticket are not always sent to CC users as well
Fixed: #509328 Help desk searches can return incorrect results if the search includes Cyrillic characters
Fixed: #485926 Help desk shortcuts work when enabled globally under ConfigurationGeneral Settings even if individual users have opted not to use them
Fixed: #481202 Help desk widgets are not visible or selectable on the dashboard in new Lansweeper installations
Fixed: #507198 Hitting the Scan Now button next to an Active Directory Domain target under ScanningScanning Targets does not cause domain computers to be scanned
Fixed: #478747 Hyper-V monitors are scanned as separate monitor assets, even though virtual monitors should never be scanned
Fixed: #482609 If an error occurs while attempting to connect to the Lansweeper database, the error page sometimes includes HTML tags and lacks a link to the relevant knowledge base article for resolving the issue
Fixed: #483975 If filling in the description box is made required for a ticket type, the ticket can be submitted even if the ticket description contains only HTML tags and/or spaces
Fixed: #533195 If the number of tickets in a ticket filter changes while viewing the filter, an error is sometimes generated in the web console and/or website log
Fixed: #496607 If the underlying query of a report cannot be found in the database, the web console does not display a clear error message
Fixed: #507498 If the user that created or last changed a knowledge base article no longer exists, the category that contains the article can fail to load under KnowledgebaseKnowledgebase Options
Fixed: #505832 Immediately clicking the Report button after submitting a registry scan under ScanningFile & Registry Scanning, without rescanning computers first, produces an error message instead of an informative message that the report has no results
Fixed: #487254 In cases where there are a lot of notifications in the upper right corner of the web console, hitting the Clear All button dismisses all notifications instead of just the ones visible on the current page
Fixed: #483264 Inactive help desk agents that are part of a calendar event are not visible in the event
Fixed: #491581 Inconsistent sorting of ticket types, teams, sources and other lists in the web console
Fixed: #491867 Incorrect error under ScanningScanning Targets when a Windows credential was submitted but does not have sufficient rights to perform the scan
Fixed: #527241 Incorrect values are sometimes displayed in ticket filters for ticket custom fields
Fixed: #499526 Issues scanning the kernel version and memory of FreeBSD machines
Fixed: #478796 It is not always possible to fully scroll down the sidebar under ReportsChanges By Type
Fixed: #486153 It is possible to click the Send button multiple times in quick succession when creating a new ticket, resulting in the creation of multiple tickets
Fixed: #486761 It is possible to delete the ticket state that is configured as Set State When User Replies under ConfigurationTicket Content
Fixed: #485631 It is possible to merge a user with an AD user that is not yet part of the user list under ConfigurationUser Access & Roles, resulting in an index out of bounds error
Fixed: #484497 It is possible to submit -1 as the number of occurrences for a repeating calendar event, causing the New Event popup to reopen after submitting the event and performing certain other actions
Fixed: #484792 It is possible to submit the same team, type, state or priority exclusion multiple times in the Auto Assign section of ConfigurationGeneral Settings
Fixed: #510210 Knowledge base articles are rendered in an iFrame instead of being sanitized or stripped from unwanted HTML/CSS content as happens with ticket notes, which can cause layout issues when text is copied from an Excel file into an article
Fixed: #502550 Lansweeper does not automatically try to re-establish the connection to the help desk mail server if the connection is not immediately successful or if it is temporarily lost due to a network connectivity or other external issue
Fixed: #477636 Lansweeper incorrectly identifies machines running the HP-UX operating system as Windows computers and does not gather information from them
Fixed: #482824 Leading and trailing spaces are not automatically stripped from the help desk email prefix under ConfigurationE-mail Settings, which can cause email replies to existing tickets to generate new tickets
Fixed: #497843 Logging into the web console with a UPN fails with an error 1326 if the username in the UPN differs from the one in the sAM account name
Fixed: #522503 Login page welcome message is not centered horizontally on French login pages
Fixed: #486149 Merging tickets from within a ticket filter and simultaneously closing them through the merge popup leaves the merged ticket unassigned, causes a duplicate state change entry in the ticket history and does not trigger a Ticket Closed note
Fixed: #486150 Merging tickets with required custom fields from within a ticket filter and simultaneously closing the tickets through the merge popup does not trigger a warning when required fields are not filled in
Fixed: #478248 Monitor manufacturer detection issue and serial number scanning issue for the following Acer monitor models: A221HQL, A221PHQL, AL1716, K222HQL, P226HQV, V223HQ, V223HQV
Fixed: #531892 Monitor serial number scanning issue for the following Acer monitor model: V176L
Fixed: #527227 Monitor serial number scanning issue for the following Acer monitor models: G226HQL, G237HL, G276HL, V243H
Fixed: #487101 No scroll bar under ActionsChangeChange State in individual tickets and ticket filters, causing some states to appear off-screen in long state lists
Fixed: #482502 No warning message is given when a user tries to create an IP location under ConfigurationAsset Groups that overlaps with another, existing IP location
Fixed: #483233 Ok and Cancel buttons can appear in the background of color pickers in the web console
Fixed: #513546 One of the OIDs whose mapping is hard coded into the scanning service is mentioned as reserved in a tooltip under ConfigurationAsset Mapping, instead of a warning being generated when users try to manually submit the OID
Fixed: #531647 Parameters in outgoing email templates are not translated into the help desk language of the intended recipient when the template is sent
Fixed: #484313 Performance issue related to automated cleanups of Windows event log data stored in the tblNtlog database tables
Fixed: #480951 Performance issue related to the caching of ticket information
Fixed: #487023 Permission to change a ticket's team is not always applied consistently, i.e. sometimes the same agent can change the team from a ticket's Edit menu but not from the Actions menu
Fixed: #485383 Phrasing of the "Users may add their email if none is found" setting under ConfigurationGeneral Settings does not reflect that email submission is required when this option is checked and hence phrasing was changed to "Users must add their email if none is found"
Fixed: #480044 Pie charts in the Chart Report widget of the dashboard do not list absolute numbers from the underlying report output when hovering over a slice in the chart
Fixed: #484814 Previews when hovering over tickets in a ticket's history are not always generated correctly if the ticket has a lot of CC users
Fixed: #491807 Previous notifications related to a calendar event remain visible in the upper right corner of the web console even if the agent made additional changes to the event in the meantime
Fixed: #508156 Problem identifying the sender of a ticket when a help desk email is rerouted, i.e. sent "via" another address to the Lansweeper help desk
Fixed: #513112 Problems adding asset exclusions of 3 or 4 characters and excluding assets when all non-Windows asset types have already been excluded
Fixed: #499050 Problems processing quotes in .csv files submitted for import, e.g. triple quotes causing the import to get stuck
Fixed: #499269 Referencing images in ticket notes can result in the following error when attempting to submit the note: "Length cannot be less than zero. Parameter name: length"
Fixed: #526343 Refreshing data related to calendar event reminders consumes too much processing power on the Lansweeper server
Fixed: #490160 Remaining combinations of ticket types, states and priorities are not always clearly selectable when creating rules for automatic ticket closing or outgoing email templates, if certain combinations are already in use
Fixed: #521224 Reminders of repeating calendar events with a limited number of occurrences cannot be dismissed if the end of the event schedule is reached
Fixed: #476540 Removal of a scanning server by a user isn't logged in the tblConfigLog table of the Lansweeper database
Fixed: #481300 Replying to an automated help desk email confirming the creation of a ticket changes the ticket state to In Progress, even though the state should be left Open for unassigned tickets
Fixed: #503974 Scanning of registry values can fail due to the value being too large for the corresponding field in the Lansweeper database and hence the size of the tblRegistry.Value field was increased from 500 to 4000 characters
Fixed: #484447 Selecting and editing text in certain dialogs (e.g. ticket notes) requires clicking the text area first
Fixed: #492607 Selecting multiple values for a multi-select ticket custom field in a ticket filter can generate errors if the Lansweeper database is installed under the SQL Compact database server
Fixed: #471996 Serial numbers of EIZO monitors are not always detected and hence assets are not always generated for these monitors
Fixed: #483262 Several issues with the Add User button when setting up an SLA under ConfigurationGeneral Settings
Fixed: #498620 Slow browsing for some web console users due to an excessive amount of dashboard tab records in the tsysWebTabs table of the Lansweeper database
Fixed: #488108 Software reports linked in the software compliance module of the Software menu do not list the same columns as other software reports
Fixed: #480542 Some special characters can still be used in the help desk email prefix under ConfigurationE-mail Settings, which can cause email replies to existing tickets to generate new tickets
Fixed: #494082 Special characters in usernames can cause the user image displayed in tickets to disappear after a page refresh
Fixed: #526622 Submitting a help desk email account under ConfigurationE-mail Settings can generate an "inbox folder not found" error for incoming mail, even if the email settings are correct and the inbox folder exists
Fixed: #510576 Submitting a help desk email account under ConfigurationE-mail Settings does not produce a clear error message if there is a problem with the Encryption.txt file used to encrypt credentials
Fixed: #528326 Submitting a value of more than 500 characters in a ticket custom field can cause the ticket page to generate a string truncation error upon reloading it
Fixed: #482615 Submitting the same IP range multiple times under ScanningScanning Targets generates two warning messages, one technical, instead of just one warning
Fixed: #496381 Text alignment issue in the "Send and go to all tickets" button in individual tickets, for users with a German web console
Fixed: #490271 Text alignment issue in titles of knowledge base articles where the title spans multiple lines
Fixed: #498318 Text formatting of ticket notes sometimes looks different in the web console when compared to email
Fixed: #503969 The [agentname] parameter that refers to a ticket's assigned agent is included in outgoing email templates that can trigger without an agent being assigned, resulting in the [agentname] parameter sometimes being converted into "Not Assigned"
Fixed: #511034 The [updatername] parameter in outgoing email templates is converted into the name of the ticket's assigned agent, instead of the name of the agent who last updated the ticket
Fixed: #487353 The Agent Tracker widget of the dashboard is not fully translated into other built-in help desk languages
Fixed: #521584 The built-in admin account seen under ConfigurationUser Access & Roles can receive emails if the account has an email address, even though this user should be excluded from all mailing
Fixed: #486696 The default date format configured in Lansweeper is different depending on the Lansweeper database server, SQL Compact or SQL Server
Fixed: #518831 The Deploy Now button next to a disabled deployment schedule can be clicked, resulting in the immediate execution of the deployment when the schedule is enabled
Fixed: #489411 The drop-down menu for selecting the number of tickets displayed in a ticket filter sometimes opens to the top instead of the bottom
Fixed: #484801 The file location section in popups for uploading asset documents is too small to display relevant tooltips in all languages
Fixed: #492853 The Hostname input box under ConfigurationGeneral Settings is only displayed if a setting that requires Hostname is enabled
Fixed: #489896 The icons to indicate that a ticket is set to personal load slowly in tickets with lots of notes
Fixed: #495163 The labels of required ticket custom fields are not always displayed in red when a user tries to submit a ticket without filling in the fields
Fixed: #518082 The language of a new help desk user is not automatically set to the default help desk language configured, if the user is a scanned AD user who logs into the web console for the first time
Fixed: #485094 The layout of settings in the popup for creating or editing calendar events can cause confusion about which settings are related
Fixed: #476297 The list of fields in the Custom Fields Shown popup of ticket filters is not sorted alphabetically
Fixed: #526552 The LsPush scanning agent does not always scan monitor serial numbers of Windows computers in cases where agentless scanning retrieves the serials without issue
Fixed: #481313 The My Tickets widget on the dashboard of help desk users who are not agents does not display a correct ticket type list
Fixed: #480990 The Network section of Linux and Unix asset pages is only displayed if the asset is successfully scanned, even though MAC address and switch port mapping information can sometimes be retrieved without a successful scan as well
Fixed: #483100 The same user may be listed multiple times in the Current Logged On Users section of ConfigurationWebsite Settings
Fixed: #490193 The Snooze option of an overdue calendar event can be set to a moment in time prior to the event, which serves no purpose for events that are already overdue
Fixed: #488741 The template for importing IP ranges under ScanningScanning Targets contains 0, 2 and 4 as possible values for the No Ping field, even though this field can in practice only be set to 0 or 1
Fixed: #493060 The tooltips for the buttons to change ticket descriptions and to view description changes both say "Edit note", even though one button is for editing and one is for viewing
Fixed: #467790 There is an icon to indicate that calendar events can be dragged open, which can intersect with the description of the events
Fixed: #523868 Ticket counts in the tab headers of ticket filters are sometimes missing or incorrect
Fixed: #484565 Ticket custom fields are not always visible to a ticket's assigned agent if the agent is not a member of the ticket's assigned team
Fixed: #481749 Ticket filters not always saved correctly, resulting in filter tabs moving or disappearing after a Lansweeper update or Lansweeper server restart
Fixed: #506519 Tickets with a large amount of history (e.g. large number of ticket merges) can cause ticket indexing issues and high memory and processor usage on the Lansweeper server
Fixed: #477892 Timeout error in deployment logs if the deployment changes a registry key under HKEY_CURRENT_USER, is run under currently logged on user and the logged on user does not have write access to HKEY_LOCAL_MACHINE, even though the deployment is executed successfully
Fixed: #488273 Two ticket filters that only differ in their Other filter options are considered the same, resulting in the following error when attempting to save the second filter: "This is already a standard filter"
Fixed: #492599 Typo in the Actions menu of ticket filters
Fixed: #493100 Typo in the popup for merging users under ConfigurationUser Access & Roles
Fixed: #494699 Unclear confirmation message in the popup you see when changing email account port settings under ConfigurationE-mail Settings
Fixed: #478344 Unclear error messages when attempting to add an invalid document to an asset
Fixed: #496061 Unnecessary capitalization of letters in notifications of calendar event changes
Fixed: #496178 Unnecessary display of database information headers in the SoftwareSQL Server Information tab of individual Windows asset pages, in cases where no databases were found
Fixed: #522141 Unnecessary line breaks between ticket subject and ticket description in ticket filters when refreshing the filter page or performing help desk searches
Fixed: #483272 Unsuccessful dragging of events in the calendar due to the calendar refreshing while events are being dragged
Fixed: #492080 Uploading files or images that exceed the file size limit does not produce a clear error message
Fixed: #492668 User email address is sometimes no longer displayed on individual ticket pages when the page is refreshed
Fixed: #509353 Users that don't have the Access Scanning Targets permission can still view and clear the scanning queue under ScanningScanning Queue
Fixed: #490251 Users with Access Configuration rights can only create an article with the New Article button in the Knowledgebase menu if they also have the Alter Knowledgebase Articles permission
Fixed: #463489 Users with Access Configuration rights only see a complete list of categories when creating a knowledge base article if one of their teams is also given add/edit rights to the categories
Fixed: #516850 Using an ampersand (&) in the Domain field when manually creating an asset produces errors when submitting the asset
Fixed: #484798 Validation for time pickers in the web console does not catch all invalid input, e.g. in the Business Hours section of ConfigurationGeneral Settings
Fixed: #484065 Various small display issues in calendar event notifications, including an issue with text wrapping preventing the notification from being dismissed
Fixed: #481258 Warranty information cannot be scanned for Fujitsu assets
Fixed: #505449 Warranty information of IBM servers is not scanned due to the IBM server division being part of Lenovo now and a Lenovo warranty URL not being used for scanning yet
Fixed: #484165 Warranty information of Lenovo assets is not scanned if the assets' Model field is filled in
Fixed: #486714 When a ticket note fails to send via email due to a problem with the attached files, deleting the attachments from the ticket and resending still causes the attachments to be resent
Fixed: #488497 When adding a filter to a dynamic asset group for an asset custom field of the Time type, a validation error is generated
Fixed: #522206 When adding a scanning server to a Lansweeper 6.0 installation that uses the Encryption.txt method of encrypting scanning and other credentials, the installation switches back to the old encryption method used in Lansweeper 5.3, resulting in credential errors
Fixed: #485886 When adding a user under ConfigurationUser Access & Roles whose name includes special characters, that user may be unable to log into the web console
Fixed: #510685 When adding calendar events to tickets through ticket dispatching rules, opening tickets that meet the rules can result in object reference errors
Fixed: #485165 When adding or editing a Chart Report widget on the dashboard and not submitting a Show Top value in the widget, no warning is generated and the Save Settings button seemingly does not respond
Fixed: #484747 When adding or removing knowledge base categories and hovering over the Knowledgebase menu, category changes are not visible until the webpage is refreshed
Fixed: #495749 When an image is both attached to a knowledge base article and visible inline, removing the attachment also removes the inline image
Fixed: #479729 When attempting to delete an IP location from a large list of locations under ConfigurationAsset Groups, the confirmation popup appears off-screen and cannot be clicked
Fixed: #477307 When attempting to import a faulty .csv file under KnowledgebaseImport Articles, only the validation error for the first faulty article in the file is returned
Fixed: #488586 When attempting to leave a page with an unsubmitted change in Chrome and being asked for confirmation on whether to leave or stay, choosing Stay On Page causes the page to get stuck on a "Processing..." message
Fixed: #483288 When changing the user of a ticket, the image of the old user is still displayed in the individual ticket and ticket filters until the webpage is refreshed
Fixed: #499572 When clicking the Assets link at the top of the web console, ticking assets and hitting Add To Group, the box listing available asset groups is too small to display long group names
Fixed: #480647 When clicking the Assets menu and adding assets to a group, the Add To Group button is available even when no groups have been created yet, causing the button to generate an empty error popup when clicked
Fixed: #497880 When clicking the gear icon in the upper right corner of the web console, warnings are not always given if the agent chooses to receive outgoing email templates that are not enabled for sending under ConfigurationE-mail Settings & when editing a template under ConfigurationE-mail Settings, the auto-reply option displayed is not always correct
Fixed: #489445 When configuring a report alert under ConfigurationEmail Alerts with an interval schedule of 10 minutes or less, in rare cases, the report is never sent
Fixed: #527037 When creating a new calendar event and attempting to link a ticket to the event, the popup gets stuck on a spinning icon
Fixed: #532350 When creating a new ticket and hitting the Set Self button, special characters in the username are HTML encoded
Fixed: #517519 When creating a new ticket filter and hitting Apply Filter, the drop-down menu for selecting the number of displayed tickets is not clickable
Fixed: #476114 When creating a target with a recurring schedule under ScanningScanning Targets and switching to another scanning type without a recurring option, prior to submitting the target, the daily schedule options become unclickable
Fixed: #517540 When creating a ticket filter for a ticket custom field that is a date, a space is automatically added to the filter, causing no tickets to be returned
Fixed: #477155 When creating a ticket template and adding attachments, newly added attachments cannot be removed with the red delete buttons
Fixed: #523934 When creating a ticket, it is not possible to add a new help desk user without Access Configuration rights
Fixed: #477483 When creating an Active Directory Domain target under ScanningScanning Targets and switching back and forth between scanning types, prior to submitting the target, the AD filter buttons move and the info icon disappears
Fixed: #515439 When deploying on Windows computers, the following error is sometimes generated in Program Files (x86)LansweeperServiceErrorlog.txt on the Lansweeper server: "Error while writing the No Assets Logs in the database"
Fixed: #480049 When disabling workgroup scanning in the First Run Wizard, the workgroup scan does get added as a scanning target under ScanningScanning Targets after completing the wizard
Fixed: #497610 When duplicating a calendar event, notifications for the new event in the upper right corner of the web console are incorrect
Fixed: #499345 When editing a Condition step in a deployment package, the popup can appear partly off-screen, making the confirmation buttons impossible to click
Fixed: #497300 When editing a knowledge base article, the popup for submitting changes can sometimes fail to load
Fixed: #488752 When editing a ticket note with improperly closed HTML tags, more text is visible than when simply viewing the note
Fixed: #484797 When editing an existing SLA under ConfigurationGeneral Settings, the resolve time can be made shorter than the initial response time
Fixed: #505917 When editing the formatting of a ticket's description, changes are not visible until the webpage is refreshed
Fixed: #486802 When enabling the use of help desk shortcuts under ConfigurationGeneral Settings and in the user's profile settings in the upper right corner of the web console, the "i" shortcut for displaying a shortcut list doesn't work
Fixed: #491237 When excluding a non-Windows asset from scanning based on IP address, the asset page does not indicate that the asset is excluded
Fixed: #471536 When having multiple scanning servers, it is not possible to have all servers send event log alerts configured under ConfigurationEmail Alerts
Fixed: #477688 When hitting Add Assets To Location on a location map, the Ok button can be clicked even if no assets are selected, resulting in an empty popup
Fixed: #487103 When hitting Edit in an individual ticket, submitting changes in the popup, canceling the operation and then hitting Edit again, some previously submitted changes are still visible
Fixed: #486206 When hitting Edit in an individual ticket, then Select Agent and then canceling the operation, the Ok button in the popup becomes grayed out and can no longer be clicked
Fixed: #488431 When hitting the KB Link button in a ticket, it is possible to hit Ok in the popup without selecting a knowledge base article, resulting in an error page
Fixed: #489040 When importing tickets, multiple consecutive line breaks in the ticket text are replaced with single line breaks
Fixed: #499317 When installing Lansweeper and then waiting an extended period of time to go through the First Run Wizard, page 4 of the wizard fails to load
Fixed: #480979 When manually creating an asset, it is possible to submit the MAC address with a hyphen as the separator instead of a colon, which can cause the asset not to be linked to the asset of the switch it's connected to
Fixed: #494738 When manually editing and saving an asset, the asset's MAC address is added to the tblAssetMacAddress database table again, causing issues with certain asset reports and with asset merges
Fixed: #489658 When pasting text into a ticket note in Chrome, part of the original text is lost
Fixed: #476946 When performing a help desk search that includes special characters like hyphens, not all tickets that meet the search criteria are found
Fixed: #483283 When performing a help desk search that includes square brackets, not all tickets that meet the search criteria are found
Fixed: #479721 When performing a help desk search that includes the characters < or > and saving the search results as a ticket filter, an error is generated
Fixed: #504610 When removing a ticket's SLA under ActionsChangeChange SLA in the ticket, some SLA options that are no longer relevant are not immediately removed from the menu, resulting in these options not working when you try to use them
Fixed: #492847 When renaming a ticket filter, the name of an existing filter can be submitted, resulting in two filters with the same name and several filter conflicts
Fixed: #484477 When running a virtual Windows on a Mac computer using Parallels, the Windows computer's monitors with the "PRL" manufacturer are scanned, even though virtual monitors should never be scanned
Fixed: #513359 When running an action in Chrome that uses a .vbs file and clicking Cancel in the confirmation popup, a hidden popup is produced in the background that prevents other actions from being run
Fixed: #506944 When running the web console in a virtual directory, selecting an IP range for import from Active Directory under ConfigurationAsset Groups and hitting OK in the popup, nothing happens
Fixed: #480679 When scanning software on Linux computers using the dpkg -l command, Lansweeper does not filter packages from the results that are marked as uninstalled, resulting in uninstalled software still being listed on the computers' webpages
Fixed: #495871 When setting the email group of an existing report alert to none under ConfigurationEmail Alerts, the change is not saved in the database and is reverted upon refreshing the page
Fixed: #489139 When submitting a partial time entry (e.g. "11") in a time picker, Lansweeper does not auto complete to a valid time entry (e.g. "11:00")
Fixed: #477103 When submitting a priority based SLA setup under ConfigurationGeneral Settings, ticket resolution times are not always calculated correctly
Fixed: #484272 When submitting dates in import files or the web console, entries missing leading zeroes (e.g. "1/1/2017" instead of "01/01/2017") are not accepted as valid values
Fixed: #476118 When submitting faulty or incomplete settings for a target under ScanningScanning Targets and switching between scanning types, prior to submitting the target, validation errors for the previous scanning type remain visible
Fixed: #476112 When submitting settings for a target under ScanningScanning Targets and switching between scanning types, prior to submitting the target, certain options remain visible even if they do not apply to that scanning type
Fixed: #480551 When submitting the same IP range for scanning for multiple scanning servers and then mapping credentials to IP ranges under ScanningScanning Credentials, one cannot clearly see which scanning server the credential is being mapped to
Fixed: #495242 When switching between user accounts with and without the necessary permission to view help desk reports, a user can temporarily see results of help desk reports even if he doesn't have the necessary permission
Fixed: #493676 When uploading an image for an asset, user or location, hitting Ok without selecting a file causes the upload popup to go blank and selecting a file with a disallowed extension causes the popup to get stuck on a "Processing File..." message
Fixed: #482061 When using the Make Me Creator button in a calendar event, any previously submitted event filters are cleared and all events are displayed again
Fixed: #485392 Within the configuration of help desk shortcuts, the Calendar page is referred to as the Schedule page
Fixed: #481485 XSS issues in several menus, e.g. in popups for submitting help desk translations
Fixed: #494125 XSS issues in the Users section of ConfigurationUser Access & Roles

New in Lansweeper 6.0.0.51 (Jan 17, 2017)

New in Lansweeper 6.0.0.48 (Dec 2, 2016)

New in Lansweeper 6.0.0.45 (Oct 21, 2016)

New in Lansweeper 6.0.0.44 (Oct 20, 2016)

New in Lansweeper 6.0.0.42 (Sep 22, 2016)

Added: #483035 Latest Windows 10 build version
Added: #469896 Support for MSSQL 2016
Added: #438527 Ability to sort on custom fields
Added: #455704 More Adobe product keys to the scanned list
Added: #405041 Auto assign exclusions now also apply to tickets created in the Helpdesk
Added: #459140 Outgoing email templates now have 4 new tags [updatername], [updateremail], [updaterid], [subject]
Added: #459893 Remark that Helpdesk permissions are only for agents
Added: #461703 Better logging of encryption file errors on service startup
Added: #461740 Updated CompactToServer.exe tool
Changed: #465852 Using a gmail account for the helpdesk now prompts a popup with additional information
Changed: #459898 Renamed report 'All installed software' to 'All installed Windows software'
Changed: #461958 General increase in website CPU and Memory performance
Changed: #462642 Ticket Status can now be changed when merging tickets
Changed: #465468 Calendar Events links now open in a new tab
Changed: #467034 Extra validation for new events
Changed: #468056 'Access Denied' errors are now also showed for assets that where correctly scanned before
Changed: #469682 Added paging to the asset groups table to resolve the slower page loading
Changed: #470923 Api now checks for a valid email formatting
Changed: #470937 Ticket dispatching rules now also apply to the cc users of a ticket
Changed: #463434 Exported reports now have 'normal' file names
Changed: #474328 Added a few extra fields to the user CSV import template
Changed: #475024 Inline images in knowledgebase articles are no longer displayed on top of the article
Changed: #476625 Asset location map was limited to 200 assets
Changed: #480376 Adobe 10 & 11 serial key
Changed: #487574 Helpdesk tables added to the Database Dictionary
Changed: #489432 Increased the box size of the proxy port under 'Server Options'
Changed: #489369 Lansweeper remote deployment executable is now code signed
Changed: #490171 Reports for OEM now also are windows 10 compliant
Fixed: #487588 Last tried not correctly updated on rescan
Fixed: #487580 Installer not giving the correct info about the current version installed
Fixed: #487271 Bug in asset user relation comments
Fixed: #482579 Bug in asset user relation dates
Fixed: #487228 Dns error report showed incorrect results due to fallbackscanning
Fixed: #487037 Asset displayed as 'online' even when 'offline' due to fallbackscanning
Fixed: #487085 Notifications related to past events kept popping up
Fixed: #486769 Dynamic group selection filter not maintained on edit
Fixed: #486151 Timechart widget caused database error on the dashboard
Fixed: #488140 Rendering issues with plain text emails that contained html tags
Fixed: #489437 Helpdesk custom field filter
Fixed: #489887 Overflow on the calendar notifcations
Fixed: #489873 Print preview page
Fixed: #483128 Difference between ticket list and details
Fixed: #487807 IP Locations table not visually updating when adding a row
Fixed: #490560 CSV export issues with special characters
Fixed: #491066 Ticket state was sometimes wrong when using outgoing email templates
Fixed: #491200 Error when opening existing ticket filters with defined custom fields
Fixed: #491220 Issues with Fallbackscanning
Fixed: #471172 Monitor manufacturer abbreviation gaps & inconsistencies
Fixed: #471516 Numeric custom field input restriction
Fixed: #471678 Translation of ticket states & types in templates
Fixed: #471699 'Altered by' events are now correctly updated
Fixed: #471688 Snooze button on event reminders
Fixed: #472685 Scrambled layout of scanning schedule
Fixed: #472661 Note sanitizer removed too much
Fixed: #472360 CC user not getting emailed with newly created tickets
Fixed: #472853 Several xss fixes
Fixed: #470937 Ticket dispatching rules not applying to CC user
Fixed: #470526 Issues with scanning Dell Equallogic Arrays
Fixed: #470723 Gateprotect SNMP missing Information
Fixed: #470714 Date filter did not work for incomplete dates
Fixed: #470314 Duplicate knowledgebase entries when importing data
Fixed: #469840 E-mail/Export for event reports did not work
Fixed: #471526 Manufacturer translation for Philips
Fixed: #470826 Error in SQL Licenses query
Fixed: #469494 Error when changing the QR code hostname
Fixed: #469278 Issues with notes not sending when copying images from other tickets
Fixed: #469277 Permission issue with attaching documents to asset
Fixed: #466571 SIP now also scans over UDP
Fixed: #461771 Calendar reminders not showing
Fixed: #470118 Auto logout after error
Fixed: #469951 Dropdown bug
Fixed: #469820 Deployment logs not showing last steps on timeout
Fixed: #469662 Scanning recurring schedule bug
Fixed: #458771 MAC address was missing on asset summary page
Fixed: #463393 Ticket custom field order issue
Fixed: #464642 Automated email alerts schedule issue
Fixed: #464762 Cosmetic issue with the calender hover
Fixed: #465525 Scanning Cisco NEXUS switches with SNMP
Fixed: #466113 Lansweeper slow website start
Fixed: #466622 Calendar notification not working in firefox
Fixed: #466625 Group removed from Unused group list
Fixed: #466681 Ticket creation
Fixed: #466749 Issue when editing a user's profile picture
Fixed: #466974 Language labels missing in language popup
Fixed: #467336 Calendar event info of the is set to the wrong date
Fixed: #467388 Hover over user information in the left column doesn't work
Fixed: #467393 Different permissions used for displaying the basic asset actions
Fixed: #467438 QR-Code PDF layout
Fixed: #466961 Regex on incoming email was not case insensitive
Fixed: #467139 View assets permission no longer allows users to rescan computers
Fixed: #467755 Transfer to this agent now also replaces the 'Default agent' for ticket types
Fixed: #468146 Several email sanitation issues
Fixed: #467851 Incorrect manufacturer for offline Windows PCs
Fixed: #467929 attachment gewijzigd => lege error message
Fixed: #468033 Users that logon with email as username don't get emailed
Fixed: #468933 Issue with setting permissions based on AD Groups
Fixed: #468170 Problems with CSV format in 'Email Alerts'
Fixed: #469043 Agent edit rights on tickets from other teams
Fixed: #460448 Active scanning schedule naming
Fixed: #466313 Helpdesk ticket printing
Fixed: #465114 Issues that caused Lansweeper web console to crash
Fixed: #465197 Automatic ticket closing now also works if no mails are sent
Fixed: #466098 No longer able to add 'main' helpdesk email address as (cc)user
Fixed: #466097 CC users information overlap
Fixed: #466074 Note attachments overlap
Fixed: #466070 Inconsistent positioning in the 'Edit' ticket screen
Fixed: #466062 Errors when adding scanning targets
Fixed: #459854 Several culture related errors leading to invalid characters
Fixed: #460072 Error in the 'Switch Ports' report
Fixed: #460699 Adding AD Group to User Role Slow
Fixed: #460844 Transfered MAC range from 'Tattile SRL' to 'WYSE'
Fixed: #461076 Zebra printers having no DNS name
Fixed: #461213 Type cast issue when opening imported tickets
Fixed: #461488 Deployment logs XML export
Fixed: #461620 Date format when importing tickets
Fixed: #461726 Cosmetic issue for the uptime calender
Fixed: #461952 Outgoing email templates tags now only work in templates
Fixed: #462009 Client ability to re-open closed tickets
Fixed: #462033 Creating user roles issue
Fixed: #462067 Losing deployment permission after upgrade
Fixed: #462107 Several bugs in the Lansweeper installer
Fixed: #462122 Incoming email POP3 Port value
Fixed: #462155 Assettype scanning exclusion
Fixed: #462165 Order of the customfields in the Print preview
Fixed: #462187 Email Alerts always sending test email
Fixed: #462486 Issue with the change detection of computer names
Fixed: #462552 Incorrect email alerts causing high Lansweeper service CPU
Fixed: #462727 Issues with editing license types under SQL Server license compliance on SQL compact
Fixed: #462744 Several discrepancies in helpdesk widgets
Fixed: #462764 Errors when having apostrophe in Helpdesk username
Fixed: #463167 Encoding problem with ConnectionTester logs
Fixed: #463220 Issues with adding AD Groups to User Roles
Fixed: #463312 Unable to click trough on the Helpdesk widgets user link
Fixed: #463375 Wrong directory mentioned for Email/Export reports on the web console
Fixed: #463376 Bug on users ticket creation
Fixed: #463454 Auto generate links in notes
Fixed: #464801 Installer multi-server install warning
Fixed: #464723 Closed tickets remained 'not resolved'
Fixed: #464752 Spelling error under website access
Fixed: #464711 Dropdown selection issue on firefox
Fixed: #464623 PC model Info on asset page
Fixed: #463098 Lansweeper will now use the correct configured language in outgoing email templates
Fixed: #473949 Changing a ticket's user didn't show up in the history
Fixed: #473702 Dynamic groups no longer displaying results
Fixed: #473563 QR code export function
Fixed: #473555 New reports were not immediately added to the report menu
Fixed: #473321 Notes sanitation issues
Fixed: #473064 Ability to loop 'show different ... to user' ticket type and states
Fixed: #472959 Required custom fields could be bypassed
Fixed: #472520 Incorrect 'Computer is not yet scanned' error when computers were already scanned
Fixed: #471777 Hyperlinks in tickets would 'break' if it contained special characters
Fixed: #471738 Report alerts not saved in the correct format when exporting to CSV
Fixed: #471645 Custom fields sometimes not displayed on the all/filtered tickets pages
Fixed: #471534 Unable to add assets to a location
Fixed: #469533 Old switch port connections where incorrectly displayed if a scan failed
Fixed: #469523 Several cosmetic issues
Fixed: #468170 Problems with CSV Format in email alerts reports
Fixed: #467390 Issues when merging tickets
Fixed: #467033 Copying events did not always retain the correct settings
Fixed: #466043 Templates attachment indicator disappearing on refresh
Fixed: #458559 Improvements to Linux hard disks scanning
Fixed: #461713 "Go to last note" button now actually goes to the last note
Fixed: #470937 Ticket dispatching rules not applying to CC user
Fixed: #473948 Custom fields duplication issue when duplicating to other ticket type
Fixed: #469504 Issue with Hebrew characters when exporting reports to excel
Fixed: #474525 Bug in Dell Warranty Lookup
Fixed: #474642 Deleting knowledgebase category did not remove them from template dropdown menu
Fixed: #474653 Several fixes to the autoclose feature
Fixed: #469504 Excel files are now exported as .xlsx format
Fixed: #473555 New reports are now immediately loaded into the dropdown report menu
Fixed: #473574 Users added to a ticket were sometimes not receiving there outgoing template in the correct language
Fixed: #474716 Calendar notification when adding a team to an event
Fixed: #474827 Calendar events giving erros on deleted events
Fixed: #475096 Sla error when setting the business times to same hours (08:00 to 08:00)
Fixed: #475170 Inability to edit/delete knowledgebase articles
Fixed: #475258 Last help desk tickets opened menu doesn't show when the internal KB article page is open.
Fixed: #471996 EIZO monitors are now correctly scanned
Fixed: #475777 Memory incorrect on asset summary when greater than 1 TB
Fixed: #476273 Caption column missing from OS report
Fixed: #481536 helpdesk report widget links not working
Fixed: #481462 Close ticket button hidden when there are required fields for closing
Fixed: #481317 Error when creating new ticket if the username is NULL
Fixed: #481312 Cosmetic issue selecting dropdown menus
Fixed: #481207 Random group order when changing user role groups
Fixed: #481010 Incorrect image parsing in news widget
Fixed: #478850 Cast error when visiting asset page
Fixed: #478683 Json serialization error
Fixed: #475022 State Change template was not sent when state changed when adding internal note
Fixed: #466118 Iprange scanning failed to save unknown device
Fixed: #479355 View license permission missing after upgrade
Fixed: #479796 Unable to check report alert
Fixed: #480143 Users could not close their own tickets even if they had the rights
Fixed: #478771 Several incorrect encoding problems
Fixed: #477661 Cisco Wireless controllers issue
Fixed: #476625 Not all assets showing up on asset location
Fixed: #477355 Serial issues with Acer monitors
Fixed: #477320 Sql report now has correct hyperlinks
Fixed: #477177 Changes to the fallback scanning and scanning queue
Fixed: #476653 Edit Mode in deployment
Fixed: #476520 Dropdown menu's not always dropping correctly
Fixed: #472746 Incorrect manufacturer and model for specific Lenovo models
Fixed: #477205 Assembly redirection
Fixed: #477180 Website crash when doing an exporting a report to XML
Fixed: #475672 Invalid quotes casued deployment packages to fail
Fixed: #469502 Linux devices treated as windows
Fixed: #485400 Fixed sliding custom field columns when filtering tickets
Fixed: #484441 Time worked in ticket history was incorrectly parsed
Fixed: #484229 Computer is not yet scanned scanned error on specific RPC errors
Fixed: #483251 Fixed several update scripts for SQL 2000
Fixed: #482172 Fixed errors when editing AD groups permissions
Fixed: #483283 Ticket search fails when using square brackets in the search
Fixed: #483270 Ticket search fails on SQL 2005 and lower
Fixed: #482478 Email notifications are not always sent when adding notes
Fixed: #482015 SQL Compact database error when creating an event
Fixed: #482319 Empty attachment filters caused attachments to be removed
Fixed: #481640 Ticket close button was not always present on the ticket page
Fixed: #481120 Errors after login caused by incorrectly added events

New in Lansweeper 6.0.0.22 (May 3, 2016)

Added: Vipre anti-virus to the allowed list
Changed: "Are you sure" confimation box added when ignoring tickets
Changed: No longer allowed to use square brackets in the helpdesk email prefix
Changed: Windows groups can now be linked to roles
Changed: Creating a new article in the knowledgebase now gets a default category
Fixed: Issue that caused emails not to be sent when a user changed the state
Fixed: Scanning service stop when scanning specific SSH devices
Fixed: Inability to remove duplicate agents
Fixed: Upgrade caused custom header to disappear
Fixed: Dropdown overflow on new ticket creation in Chrome
Fixed: Recurring events pointed to the original creation date instead of the actual date
Fixed: Agent amount is now correctly displayed for premium users
Fixed: that caused SQL to reach it's connection limit
Fixed: IP Address Location were not correctly imported from Active Directory
Fixed: User interface will auto focus on the OK button for popups
Fixed: Issue where scanned assets where always placed in the undifined IP location
Fixed: Ignoring attachments now correctly allows the emails to go trough without the attachment
Fixed: Import feature for tickets
Fixed: Several issues with deployment
Fixed: Notification did not update after changing a ticket's subject
Fixed: SQL Server Information is back available in the standard license
Fixed: Could not access the 'Software' tab without Configuration permission
Fixed: Errors when resizing calendar events
Fixed: Initial Response SLA not calculating correctly
Fixed: Printer scanning issues
Fixed: Scheduled email alerts
Fixed: Issue where deleted events whould still be visible in the calendar
Fixed: To large popups causing display issues
Fixed: 'Last user' on an asset was sometimes showed twice
Fixed: Errors when making changes to a ticket when the user had no mail address configuered
Fixed: Asset manufacturer always changed after successfull scan even if it was locked
Fixed: Deleting a team that still contained tickets caused the tickets in that team to be inaccessible
Fixed: Russian characters are now correctly used in registry scanning
Fixed: Calendar date input was malfunctioning
Fixed: Issues that caused a user to be taken back to login screen
Fixed: Custom fields not showing the '?' for help
Fixed: No longer possible to disable the english language
Fixed: Ticket was auto assigned to the creator when 'agent initiated' was checked and unchecked
Fixed: Template attachments were not saved if you edited a note
Fixed: Scheduled email alerts
Fixed: Helpdesk tabs did not stay in there assigned place
Fixed: Issue with incorrect ticket creation date
Fixed: Outgoing email templates now correctly allows attachments and images
Fixed: Assets concerning slow to load on SQLCE
Fixed: Incorrect ticket report results
Fixed: Website error if the apppool user does not have write permissions on the Lang folder
Fixed: Cosmetic issue in e-mail account pop-up
Fixed: Gmail account added extra info
Fixed: Ticket create date issue
Fixed: Tabs won't stay were you put them
Fixed: Template attachments via tickets bug
Fixed: Footer attachments image problem
Fixed: PDF download redirects to incorrect link
Fixed: Knowledgebase attachments error with "&" in the file name
Fixed: Cannot access Help Desk API with professional license
Fixed: Active scanning schedule cosmetic issue
Fixed: Problem with Cisco CP-6901 phones mac address parsing
Fixed: Scheduling a deployment will also immediately deploy it.
Fixed: Upgrade overwrites custom language files
Fixed: The user is not allowed to see this tab bug
Fixed: Slowness to add AD Group to User Role
Fixed: Problem uploading pictures when creating new asset
Fixed: IP Location import did not save share name or credentials
Fixed: Template did not update when enabled
Fixed: Issue with credential rotation when scanning linux and macs
Fixed: Random session disconnections
Fixed: Helpdesk email duplication when using multiple scanning services

New in Lansweeper 6.0.0.19 (Apr 11, 2016)

A fully functional help desk that integrates with Lansweeper.
A feature-rich ticketing system that allows people inside and outside of your company to send questions and request support. The ticketing part of the help desk includes, among others, the following features: Ticket creation through the web console, email, API and import.
Organization of tickets into ticket types.
Prioritization of tickets through ticket priorities and followups.
Custom fields, optionally nested, to add extra information to tickets in an organized way.
Ticket filters, tabs and notifications to easily organize tickets into various overviews.
Ticket templates and outgoing email templates (auto reply).
Ticket dispatching, automatic assignment and closing of tickets.
SLAs to set company standards for the handling and resolution of tickets.
Settings that anyone that answers tickets in the console can personally customize, like signature, ticket sort order, email alerts and more.
A knowledge base to share articles with your employees on a variety of topics.
A calendar to keep track of meetings, vacation days and more. Calendar events can be linked to tickets.
New help desk related reports and widgets, including a company news widget.
Optional customization of the look and feel of the help desk.
More flexible security settings that restrict web console access through a system of roles and permissions.
More secure password encryption thanks to an on-server encryption key.
New authentication method and customizable login page.
Mass import of credentials, IP locations and IP ranges.
Reorganization of all scanning methods into a single scanning targets menu.
An overall more intuitive interface that accommodates the new help desk menus.
Reorganized asset pages with more prominent tabs for asset uptime, location and more.
More flexible report alerts. Alerts can now be exported to a folder or sent via email. Schedules are more customizable as well and can be configured per report.
Windows feature scanning.
SSH certificate/key based scanning.
IP range exclusions.
Major improvements to the scanning algorithm to ensure even faster scanning of IP ranges.
Active Directory scanning optimizations.

New in Lansweeper 5.3.0.34 (Feb 16, 2016)

New in Lansweeper 5.3.0.33 (Feb 8, 2016)

New in Lansweeper 5.3.0.32 (Feb 8, 2016)

New in Lansweeper 5.3.0.31 (Jan 28, 2016)

New in Lansweeper 5.3.0.30 (Jan 21, 2016)

New in Lansweeper 5.3.0.28 (Jan 14, 2016)

New in Lansweeper 5.3.0.25 (Jan 8, 2016)

New in Lansweeper 5.3.0.24 (Dec 9, 2015)

New in Lansweeper 5.3.0.22 (Nov 13, 2015)

New in Lansweeper 5.3.0.21 (Nov 10, 2015)

New in Lansweeper 5.3.0.17 (Sep 17, 2015)

New in Lansweeper 5.3.0.15 (Sep 7, 2015)

New in Lansweeper 5.3.0.13 (Aug 13, 2015)

New in Lansweeper 5.3.0.12 (Aug 12, 2015)

Added: Windows 10 support.
Added: OS End of Lifetime reports.
Added: Extra website version check on upgrade/install.
Added: Replacement extension for the old Chrome Plugin.
Added: Informative page for Error 500 pages.
Added: Support for .pcc file extension.
Changed: New https certificate with 2048 bit RSA encryption .
Changed: Updated Visual C++ installation from 2008 to 2012.
Changed: Smaller installer: needed components are now downloaded when not installed.
Changed: Assetname when scanned device only has an IPaddress.
Changed: Increased the length of the values in tsysCustomNames.
Changed: Procedure of defining a scanned asset as 'Unknown'.
Changed: IP rescan priority.
Changed: Add alias for HDD model in built-in reports
Fixed: Lspush: Windows 10 compatibility.
Fixed: Lspush: System user is being ignored when running lspush in a startup script.
Fixed: Duplicates users in search.
Fixed: Voltage reporting on APC SMART-UPS.
Fixed: Wrong ResetWebUserRoles.exe version.
Fixed: Error using empty login credentials.
Fixed: Excess Eventlog scanning.
Fixed: Assets automatically relocating themselves on the location map.
Fixed: No longer overwriting FQDN if new value is blank.
Fixed: Scanning will now continue when there are invalid entries in scan exclusions.
Fixed: Several SSL access errors with IISExpress.
Fixed: Issues with double deployments on the 'after scanning' schedule.
Fixed: Unique computer credentials bug.
Fixed: Missing field in installed SQL Compact database.
Fixed: Bug that would make the Lansweeper service crash or restart.
Fixed: ScanStatus widget performance.
Fixed: Scanning error in Scheduled eventlog scanning.
Fixed: Schedules display problem.
Fixed: Problem with retrieving Toshiba's warranties.
Fixed: Force Https bug.
Fixed: Build in 'Every monday' schedule.
Fixed: Error when upgrading SQLServer 2014 Express.
Fixed: Building dynamic groups from OU parameters.
Fixed: Warranty lookup for Fujitsu.
Fixed: Duplicate software license keys.
Fixed: Bug where malformed IP exclusions would block further scans.
Fixed: Missing 'Reset Https' button on ResetWebUserRoles.exe.
Fixed: Rescan with more than one filter active.

New in Lansweeper 5.3.0.8 (Jun 1, 2015)

New in Lansweeper 5.3.0.6 (May 13, 2015)

New in Lansweeper 5.3.0.5 (May 7, 2015)

Added: Support for UPN and email (Windows 8) logins as scanning credentials.
Added: License key scanning support for additional Adobe keys.
Added: {assetid} parameter for asset actions.
Added: Both HTTP and HTTPS websites are now automatically configured for Lansweeper consoles running under IIS Express.
Added: Force Https website option.
Added: A new Start menu executable "Lansweeper_Start.exe" that opens your IIS Express console.
Added: SystemSKU scanning for Linux, which will allow for warranty scanning of Linux based HP machines.
Added: Warranty scanning of assets whose manufacturer is set to EqualLogic.
Added: Support for the Corporate edition licensing of Lansweeper.
Added: Automatic cleanup of SQL Compact and SQL Express databases when upgrading Lansweeper.
Added: Estimated scan time when submitting IP ranges. Large ranges will produce a warning, though they can still be submitted.
Added: Juniper serial for some models
Changed: Improved and easier to understand First Run Wizard for new Lansweeper users.
Changed: Major performance improvements while scanning large networks thanks to a rewrite of the IP Address Range Scanning procedure.
Changed: Overall improved performance while scanning thanks to a reduction in database queries.
Changed: Lansweeper now remembers an asset’s last successful credential and tries that first during the next scan attempt.
Changed: Improved checks for upgrading Lansweeper installations hosted in SQL Server.
Changed: Asset pages of Windows computers now clearly indicate whether a scan item is disabled.
Changed: Rescan Asset now connects to the IP address of assets for which DNS resolution fails.
Changed: Updated MAC address vendor list for better recognition of assets.
Changed: Option "Automatically make non-active assets active when they are rescanned" now ignores custom states like broken, soldâ€¦
Changed: Retry on failed ARP requests.
Changed: No longer restarting WMI when port 135 open but could not connect.
Changed: WMI Standalone host makes panasonic portables WMI service unstartable.
Fixed: Error when deleting all deployment packages.
Fixed: Time-out logging error.
Fixed: IE not displaying the full software name in software licensing.
Fixed: Network card history scanning could not be enabled.
Fixed: IP range description was incorrect in scan logging.
Fixed: Case sensitivity bug when scanning HTTP headers.
Fixed: For some Windows items the last scan time was not written into the database.
Fixed: Report "Software: Changes in the last 7 days" only showed changes in the last 24 hours.
Fixed: Internet Explorer Enhanced Security Configuration blocks "http://"
Fixed: Various small bugs and cosmetic issues.

New in Lansweeper 5.2.0.43 (May 7, 2015)

New in Lansweeper 5.2.0.42 (Mar 20, 2015)

New in Lansweeper 5.2.0.41 (Mar 19, 2015)

New in Lansweeper 5.2.0.33 (Mar 6, 2015)

New in Lansweeper 5.2.0.31 (Feb 20, 2015)

New in Lansweeper 5.2.0.30 (Feb 13, 2015)

New in Lansweeper 5.2.0.27 (Jan 26, 2015)

New in Lansweeper 5.2.0.24 (Dec 27, 2014)

New in Lansweeper 5.2.0.22 (Dec 17, 2014)

Added: IIS Express 8.0 added to installer for 64 bit machines.
Added: Caching of images to increase website performance.
Added: You can now deploy on a filtered static group, report or dynamic group.
Added: E-mail alerts: basic configuration button & test button for SMTP server settings.
Fixed: Cleanup options would run several times in 24 hours.
Fixed: Problem with saving on the 'server options' page in freeware version.
Fixed: Bug where excluded domains would still be scanned.
Fixed: Bug where migrating servers would cause constraint conflicts.
Fixed: Bug with some parts of filtering on static groups.
Fixed: Default schedule 'Daily At Midday' was incorrect.
Fixed: Getting task result after timeout credential error.
Fixed: Error when viewing a dynamic group with a 'Location' or 'Memory' filter.
Fixed: Error when viewing a dynamic group count widget.
Fixed: Wrong color for certain deployment logs.
Fixed: Error message when exporting to .xls on the report page.
Fixed: Sql server licenses: correction to wildcard use & hiding non-active assets.
Fixed: Connection issues when trying to scan adobe keys.
Fixed: Daily schedule did not run daily when selecting 'once'
Fixed: Small performance and bandwidth issues.
Fixed: Problem deploying on default local disk other then C:\
Fixed: Problem adding a password with an apostrophe on credentials page while showing the password
Fixed: Popup text showing on page after closing the popup
Fixed: Problem with adding more than one domain exclusion.
Fixed: Incorrect import of packages with certain special characters.
Fixed: Issue with Schedules not running on time or not running at all.
Fixed: Issue deploying on some built-in sql reports.
Fixed: Auto-adjusting assetunique when changing IP address of an asset
Fixed: You can no longer deploy on assets that are not defined as 'active'
Fixed: Problem with not being able to add windows scan exclusions.
Fixed: Credential sort problem.
Fixed: Error on connecting to WMI when deploying.
Fixed: Shutdown/reboot check boxes changed for multiple packages at the same time.
Fixed: Database performance issues with user scanning.

New in Lansweeper 5.2.0.17 (Nov 24, 2014)

New in Lansweeper 5.2.0.15 (Nov 18, 2014)

New in Lansweeper 5.1.0.66 (Sep 12, 2014)

New in Lansweeper 5.1.0.65 (Sep 9, 2014)

New in Lansweeper 5.1.0.64 (Sep 9, 2014)

New in Lansweeper 5.1.0.63 (Sep 9, 2014)

New in Lansweeper 5.1.0.62 (Sep 3, 2014)

New in Lansweeper 5.1.0.60 (Jul 10, 2014)

New in Lansweeper 5.1.0.59 (Jul 7, 2014)

New in Lansweeper 5.1.0.55 (May 20, 2014)

New in Lansweeper 5.1.0.54 (May 10, 2014)

New in Lansweeper 5.1.0.53 (May 10, 2014)

New in Lansweeper 5.1.0.50 (Mar 19, 2014)

New in Lansweeper 5.1.0.49 (Mar 11, 2014)

New in Lansweeper 5.1.0.45 (Feb 27, 2014)

Added: Support for SQL 2012 serial numbers.
Added: Support for unique Packard Bell monitor serial numbers.
Added: ARP MacAddress scan support for servers with multiple networkcards/subnets.
Added: "never delete by cleanup options" added to Mass change option.
Added: Extra information for Mac network cards.
Added: Cleanup of redundant eventlog entries.
Added: Better Vlan support for switch scanning.
Added: Linksys router detection.
Changed: Speed improvements IP range scanning.
Changed: Speed improvements in Windows asset rescanning.
Changed: Import assets set max to 10000.
Changed: Improvements to device duplicate checks.
Changed: Connected assets are now grouped per port on switch detail pages.
Changed: When importing csv files, all relevant lock fields are set in the custom fields.
Changed: On RPC error, multiple credentials are tested because in some rare cases the remote computer reports the incorrect error message.
Changed: Some custom actions now use â€œshellexec.vbsâ€ instead of â€œExplorer.exeâ€
Changed: Wake On Lan can now send to a different subnet.
Fixed: Lspush: incorrect windows 2012 Serial number.
Fixed: Eventlog alerts are not updated when changing only one filter field.
Fixed: SNMP switch portname cannot be saved in IE.
Fixed: Warranty scanning does not work on servers with the Turkish culture.
Fixed: Non-active computers are shown in SQL server license reports.
Fixed: SQL databases are not scanned when SQL server is running in 32 bit on a 64 bit system.
Fixed: Some Dell warranties show no service description.
Fixed: Some images are not shown when Lansweeper is running in a virtual folder on full IIS.
Fixed: Weekdays are not correct in the uptime calendar on the first month of a year.
Fixed: Display issue in user actions screen.
Fixed: Can't add group on assets page (checksum problem)
Fixed: File and registry information is not updated when using lspush with .tsv files in import mode.
Fixed: Empty fields in AD do not update correctly.
Fixed: Duplicate monitor problem when computers are scanned with Lspush and Active scanning.
Fixed: Generating a QR code does not work for all serial numbers.
Fixed: Problem with invalid dates when importing csv.
Fixed: Error when adding user relations for users with special html characters in their name.
Fixed: Some mac addresses have invalid prefix characters (0)
Fixed: Manual creation of an asset does not populate tblassetmacaddresses.
Fixed: Linux asset page does not show all network cards.
Fixed: Incorrect link when searching for user OU's.
Fixed: IP exclusions are not used when rescanning a device.
Fixed: SNMPv3 not using SHA1.
Fixed: Arista switch only shows 1 connection.
Fixed: Incorrect MAC addresses in OSX.
Fixed: Solaris not displaying CPU and Memory.
Fixed: Only the first Mac Address is used for Linux - Switch mapping.

New in Lansweeper 5.1.0.31 (Jan 15, 2014)

New in Lansweeper 5.1.0.29 (Jan 9, 2014)

New in Lansweeper 5.1.0.28 (Jan 8, 2014)

CMDB: possibility to link assets to other assets and users.
Monitors are automatically scanned as a new asset and are linked to their connected Windows computer.
New web role: Edit licenses, access to menu “Licenses”
SQL Server License compliance reporting.
Support for SNMP v3 credentials.
Reworked credentials mapping screen.
UPS SNMP discovery.
Support for Windows 8.1
Support for Windows 2012 R2
Individual users accounts can now be added to web roles.
Custom field types can now be changed (checkbox, combobox, textbox, ...)
Detailed uptime/downtime scanning for Windows computers.
"On demand scanning": you can add IP addresses, ranges, hostnames into a textbox and press "scan now"
Configuration: possibility to add/change asset states (non-active, broken, ...)
Added WMI class Win32_TPM
Added WMI class Win32_EncryptableVolume
Added WMI class Win32_Winsat
Added FirmwareRevision,SerialNumber, S.M.A.R.T status for hard disks.
Automatic scanning of SQL server serial numbers.
Added scanning of Share NTFS permissions.
Internet explorer version automatically added to list of installed software if the information is not available in the add/remove programs list.
Rename detection for windows computers based on model,serial number, mac address.
Better support to detect if antivirus software is installed (windows defender, â€¦)
Possibility to import assets from csv file.
Scheduled rescan of assets based on asset type or asset group (ex: rescan all printers every 4 hours, rescan group “myservers” every 8 hours)
Optionally scan existing devices (printers, switches, â€¦) on dns name instead of IP address.
Optional recurring IP Address Range Scanning (rescan 192.168.1.0/24 every 2 hours)
Switch port mapping now keeps a history of the last active device connected to a port even if the device is offline at the time of the scan.
Manually add the labels/port names of a switch.
Create and print QR codes for assets.
Added active directory users group membership
Added extra active directory user fields:HomePhone,Pager,IpPhone,State,HomePage,HomeDirectory,ProfilePath,LogonScript,whenCreated,whenChanged, EmployeeID, EmployeeNumber, EmployeeType,Division, Info
Added active directory manager/direct report relations.
Added "Asset locations", upload a picture/map and place your assets in the correct location.
Cleanup options now trigger all assets, not only windows computers.
Mass edit assets from the edit asset page, select multiple assets and apply mass changes.
Lspush can now scan files and registry keys when used offline: Files.tsv and registry.tsv (tab separated) must be placed in the same folder as lspush.
Lspush now scans SQL server and Hyper-V information and all other new 5.1 classes.
New reports
Asset: Harddrive S.M.A.R.T. Status
Asset: Harddrive S.M.A.R.T. Status not OK
Asset: Harddrive Serial Number
Asset: Warranty Status
Asset: Windows Experience Index
Computer: Encryptable Volumes
Computer: Trusted Platform Modules
Warranty scanning status
Switch port connections
Asset: Out of Warranty
Asset: Out of Warranty in 60 days
New web role: Wake On Lan, access to mass Wake On Lan all selected assets.
Database maintenance tool to backup\shrink\repair corrupt SQL compact databases.
Conversion tool to migrate from SQL compact to SQL server.
Upload user pictures directly from the website.
Link a picture to an asset.
User thumbnails pictures are automatically retrieved from active directory during scanning.
Upon service restart, active scanning remembers the last date it ran instead of looking back 14 days.
Printers: Non empty toners without detailed toner information are now shown as “OK”.
New webrole “Run database scripts”.
Support for Ricoh toner scanning.
Support for non-standard printer serial numbers.
Export and rescan now only export filtered results instead of the complete report.
SystemSKU scanning.
Option “Never delete by cleanup options” when editing asset.
Linux PCI cards: use device name and subsystem name.
Support for Hyper-V scanning on Windows 2012 R2.
HP monitor warranty lookup.
Alienware warranty lookup.

New in Lansweeper 5.0.0.81 (Aug 21, 2013)

New in Lansweeper 5.0.0.79 (Jul 2, 2013)

New in Lansweeper 5.0.0.78 (Jun 18, 2013)

New in Lansweeper 5.0.0.77 (Jun 5, 2013)

New in Lansweeper 5.0.0.76 (May 29, 2013)

New in Lansweeper 5.0.0.69 (Apr 18, 2013)

New in Lansweeper 5.0.0.60 (Mar 5, 2013)

New in Lansweeper 5.0.0.52 (Feb 11, 2013)

New in Lansweeper 5.0.0.48 (Jan 30, 2013)

New in Lansweeper 5.0.0.46 (Jan 30, 2013)

New in Lansweeper 5.0.0.44 (Jan 21, 2013)

New in Lansweeper 5.0 (Jan 16, 2013)

New in Lansweeper 4.2.0.90 (Aug 22, 2012)

New in Lansweeper 4.2.0.86 (Aug 17, 2012)

New in Lansweeper 4.2.0.82 (Jul 5, 2012)

New in Lansweeper 4.2.0.77 (Jun 5, 2012)

New in Lansweeper 4.2.0.70 (Apr 17, 2012)

New in Lansweeper 4.2.0.68 (Mar 6, 2012)

New in Lansweeper 4.2.0.63 (Feb 2, 2012)

New in Lansweeper 4.2.0.60 (Jan 2, 2012)

New in Lansweeper 4.2.0.56 (Nov 15, 2011)

New in Lansweeper 4.2.0.54 (Oct 27, 2011)

New in Lansweeper 4.2.0.52 (Oct 13, 2011)

New in Lansweeper 4.1.0.29 (Jun 15, 2011)

New in Lansweeper 4.1.0.27 (Jun 15, 2011)

New in Lansweeper 4.1.0.21 (Apr 29, 2011)

New in Lansweeper 4.1.0.18 (Apr 29, 2011)

New in Lansweeper 4.1.0.16 (Mar 3, 2011)

New in Lansweeper 4.1.0.127 (Mar 3, 2011)

New in Lansweeper 4.1.0.121 (Mar 3, 2011)

New in Lansweeper 4.1.0.14 (Feb 21, 2011)

New in Lansweeper 4.1.0.12 (Feb 12, 2011)

New in Lansweeper 4.1.0.11 (Feb 1, 2011)

New in Lansweeper 4.1.0.113 (Feb 1, 2011)

New in Lansweeper 4.0.0.42 (Nov 30, 2010)

New in Lansweeper 4.0.0.41 (Nov 22, 2010)

New in Lansweeper 4.0.0.40 (Oct 6, 2010)

New in Lansweeper 4.0.0.37 (Oct 6, 2010)

New in Lansweeper 4.0.0.36 (Oct 6, 2010)

New in Lansweeper 4.0.0.27 (Jun 3, 2010)

New in Lansweeper 4.0.0.24 (Jun 3, 2010)

New in Lansweeper 4.0 (Apr 20, 2010)

New in Lansweeper 3.5.2 (Sep 15, 2009)

New in Lansweeper 3.5 (Mar 11, 2009)

Lansweeper can now be installed on Windows 2008 servers and on SQL 2008.
Most database fields have been changed to Unicode to support special characters.
Memory information for computers is now scanned (Banks used, speed, memory type, ...)
You can now use custom filled in information for all your computers (purchase date, warranty date, location, order number, ....)
You can now manually change the state of each scanned computer (Active,sold,stolen,broken,...) This can be used to archive old computers instead of deleting them, it can also be used to create custom reports based on the state of the computer.
The service status and scanned computers can now be monitored from the web interface.
Version information from scanned files can now be monitored from the web interface.
Scanned registry values can now be monitored from the web interface.
Database timeouts problems on slower servers have been solved.
Software now scans the software's install date (if applicable)
The computer's last know ip address has been added to the web interface and it can now be used as a parameter {ipaddress} in the custom action screen.
White listed activeX controls can now be added using the management console.
Support for Vendor support links which searches on model names instead of asset tags (Hewlett Packard,IBM,...)
The service now scans by default on the FQDN of the computer instead of the IP address (which sometimes caused remote lookup failures)
Remote registry scanning now uses WMI : this means the remote registry service is not required anymore. (it was disabled by default on vista)
Remote file scanning now uses WMI : this means that access to administrative fileshares "C$" is not required anymore.
WMI scanning speed has been improved (in our tests up to 4 times faster on some machines)
The service performance has been greatly improved by caching data and less hits on the database.
The connectiontester has been updated to scan for the needed WMI access.
You can now exclude certain machines from being scanned.
Bug fixed : Important memory leak in the scanning engine.
Bug fixed : Not all installed software is scanned on some machines.
Bug fixed : some tables could not be sorted in the web interface.
Bug fixed : duplicate scanned items in the database.
Bug fixed : custom action "open admin share" has an incorrect syntax.
Bug fixed : the correct FQDN name of the host is now gathered from active directory.
Bug fixed : if for some reason the domain could not be found, the domain "unknown" is used.
Various other small bugs fixed.

New in Lansweeper 3.2.1 (Jan 27, 2009)

New in Lansweeper 3.1 (May 3, 2008)