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Mikogo Changelog

What's new in Mikogo 5.9.0.171012

Oct 25, 2017
  • An important improvement is probably one you wouldn’t even notice. We’ve improved security deep inside the Mikogo codebase. Of course, this version will be usable as easy as it ever was, with all the features you know and love
  • While we are at it, we would also like to remind you about video in Mikogo
  • We also implemented improvements that allow us to respond more flexibly and extensively to corporate customers and API partners. An example of such an improvement is the automatic adoption of proxy settings and their credentials in Windows Active Directory environments

New in Mikogo 5.2.2.150317 (Apr 16, 2015)

  • New Mikogo Scheduler:
  • Time Zone Format: the UTC time display has been replaced with the local time zone, which is retrieved from the user’s computer clock settings
  • Add to Calendar: there is now an “Add to Calendar” feature which will save your scheduled session in your email calendar along with the correct time zone and meeting details. It’s saved as an .ics file and works in Microsoft Outlook, Apple Mail, and all major email clients
  • Include Phone Conference Information: back by popular demand, we have re-introduced this feature into 5.2. Check this box to include the Mikogo phone conference numbers in the details of a scheduled session. The conference numbers will then be included when you email/copy the session or add it to your calendar
  • Remind Me Email: use this feature to receive a reminder email a couple of hours before your scheduled session
  • AM/PM or 24HR: the user’s 12HR or 24HR computer clock settings are auto-detected and taken into account when scheduling sessions and displaying the saved details
  • Combined Audio and Screen Recording:
  • Until now, the Mikogo recording feature was just for the screen sharing function of the software, but now in this latest release you can record both the audio track and screen recording together. The file extension will be “mik”, which is our own proprietary recording file format. To playback the combined recording, you will need to download the latest session player.
  • New HTML Viewer Release:
  • Version 5.2 also brings with it the latest release of the HTML Viewer, including the following feature improvements:
  • Live screen transmission updates take place at horizontal 1920 x 80px tiles instead of 480 x 300px, resulting in faster screen sharing.
  • The addition of a “limited frame rate” which results in better performance due to less resource consumption on the user’s browser.
  • Umlauts (e.g. ä, ö, and ü) are now properly displayed in the HTML Viewer screen texts.
  • Usability Improvements:
  • the Mikogo panel will better take into account magnification issues so text and content in the software window is displayed optimally. Magnification issues on Windows 8 are of particular importance for people with high-resolution monitors and Microsoft Surface tablets. The panel will grow and resize with the magnification level making it easier on the eye and more user-friendly.
  • Proxy Connectivity Improvements:
  • We have made improvements to the software for initiating sessions via a proxy connection on Windows. Previous Mikogo versions would first try a direct connection to start a session, and if that does not work, it would try a proxy connection. In Version 5.2 if a direct connection is not possible, the software will auto-detect the PAC file, the information is saved in the connections.ini file (which is also saved for the next time), and a connection is established to start a session. This results in faster connection times for those Windows users looking to start a session via a proxy.
  • Users can configure the proxy information in the software under Settings.

New in Mikogo 5.0.131129 (Feb 13, 2014)

  • Major Changes:
  • Voice Conferencing (Telephone) numbers now available:
  • The Mikogo voice conferencing telephone numbers are now provided in the software interface making it possible to simultaneously share the voice conference details, such as dial-in numbers and instructions, with all participants in a screen sharing session.
  • Voice Conferencing (VoIP) now available:
  • The new VoIP feature has been officially launched and included in this version enabling users and their participants to speak with each other when using a Windows or a Mac computer. The VoIP feature has been removed from v4.7 since the completion of that beta phase.
  • Voice Conferencing (VoIP) with “Advanced Audio Settings”:
  • The VoIP feature offers advanced settings which can be accessed via the "cogwheel icon" in the Voice Conferencing drawer title bar. It allows you to regulate the sensitivity of your microphone and helps to eliminate background noises or echoes produced from the users’ speakers. Further settings include “Noise Reduction” and “Echo Cancellation”.
  • Fixed Issues:
  • On Windows 8 the capture service does not function:
  • In Mikogo version 4 launching the capture service does not work on Windows 8. This has now been fixed in version 5.0 and is beneficial for remote control sessions if you want to access system dialogs and applications that require special privileges.
  • Sometimes the “Processing…” overlay message appears and blocks the Panel:
  • In rare cases this overlay message is displayed on top of the Mikogo Panel making it impossible to further control the application. This has been fixed.
  • File Transfer: open file dialog did not show external devices:
  • Transferring files from devices other than the local hard disks, such as network folders, is not possible through the Open File dialog in version 4.7.1. This has been fixed.
  • Preferred storage location is not considered if option "Automatically start Screen Recording" is used for starting a session:
  • If the default storage location to store a recorded file has been changed and if the profile option "Automatically start Screen Recording" was selected, then Mikogo stores the recorded file to the default storage location instead of the preferred one. This has been fixed.
  • Waiting room image is not always displayed:
  • If the user has added a custom waiting lounge image, it only works intermittently. Sometimes the custom image would be displayed to the participants; sometimes the default image would be displayed. This has been fixed.
  • Translations and cosmetic improvements:
  • Many texts for the different languages of the software user interface were updated. We have fixed many issues when lines of text were exceeding the available space in the GUI. Furthermore the invitation emails have been translated into German, Spanish, Italian, Portuguese, Polish, French, Russian and Chinese.

New in Mikogo 4.6.120813 (Oct 9, 2012)

  • Major Changes:
  • When the organizer starts the software the Account Information drawer automatically opens if the user has not yet entered their account details.
  • In the organizer software, the name of the account holder is now displayed in the bottom of the Mikogo Panel.
  • Participants who join a session with the free version of Mikogo are also presented with the features available in the business plans. However these are just presented as a preview:
  • Session Scheduler
  • Profile Manager
  • Whiteboard
  • Application Selection
  • Recording
  • There has been an update to the Session Scheduler regarding the dial-in numbers for the audio conferencing service which can be used in conjunction with a Mikogo session. Please visit http://www.mikogo.com/product/audio-conferencing/ to find the complete list of dial-in numbers.
  • Fixed Issues:
  • In the Session Scheduler the option “Remind me” is without function
  • In the case when the organizer has entered an email address in order to be reminded of a scheduled session, the email notification was never sent out. This has been fixed.
  • Mouse cursor is not displayed in the viewing window during times of remote control
  • At times, a participant who was granted remote control was unable to see the mouse cursor moving over the remote screen. This occurred in the following cases, both of which have been fixed:
  • When the Organizer started the session with the Support Profile (Initial Viewing Direction: View & Control)
  • When a Windows User Access Control dialog (UAC) appears on the presenter’s screen
  • The service files for the connection program (portable version) cannot be removed
  • After exiting the Mikogo application, the service files would remain on the user’s computer in the same location as the application program (e.g. directly on the desktop besides the Mikogo “M” icon). This has been fixed.
  • In the participant list sometimes the screen names were not properly updated
  • In the case that the organizer renames a participant or in the case when remote control was transferred to a participant, the control field in the participant list drawer sometimes showed a blank entry or the name of a different participant. This has been fixed.
  • In rare cases the screen transmission stopped
  • If the organizer wished to leave the session but keep the session running between the other participants and later decides to return to the session, the screen sharing transmission halts. This has been fixed.
  • Cosmetic improvements
  • We have fixed some issues when lines of texts were exceeding the available space in the GUI and also some images which were not displayed correctly.

New in Mikogo 4.5 (Oct 9, 2012)

  • Major Changes:
  • The color-scheme of the Mikogo user interface is now blue and green.
  • Fixed several issues in the server and client to improve the stability and performance.
  • As soon as someone starts the Mikogo application it will request Administrator Rights when the current Windows user account has Administrator Privileges. A User Access Control (UAC) window will pop up and if the user confirms the window, Mikogo will also start its Service. Only if the Service is running is it possible for a user to gain full administrative access over a remote Windows computer. This is needed when someone wants to access areas of the PC which require certain rights, such as in the case of a remote IT support session (e.g. installation/setup routines).
  • The Mikogo Panel is now enabled by default in the Application Selection drawer of the software in order to improve usability. This is useful during a remote support session when the support technician, who has remote control over your computer, is not aware that the Mikogo Panel is potentially blocking mouse clicks in this area of the desktop.
  • Fixed Issues:
  • Mouse cursor is not displayed in the viewing window during times of remote control
  • In some cases when a participant is granted remote control he is unable to see the mouse cursor moving over the remote screen.
  • At times communication to the conferencing server is not possible for the Mac version
  • If the software cannot establish a TCP connection via port 443 it is not possible to start or join sessions. An error message is then displayed: “No communication to server possible”.
  • In the Windows version some functions are not possible while the service is running
  • When the service is running, in the Participant List the command button “Email Session Information” is will not work. When transferring a file the drag and drop operation does not work properly. Furthermore it is not possible to open hyperlinks (provided in “Account Information” and balloon help tips). When a new version is available for download, the upgrade notification does not work – instead of redirecting to the download page on the website, nothing happens.
  • The File Transfer possesses some usability errors
  • It is not possible to cancel a transfer for all recipients when several participants are in the transfer queue. Furthermore the progress bars remain visible after a file transfer is complete.
  • During a remote control session it is sometimes not possible to perform drag and drop operations on the remote computer
  • When the presenter hides the taskbar in the Application Selection it becomes impossible to let the participant, who has remote control rights, perform a drag and drop operation on the remote computer. The participant is unable to drag and drop a file on the remote computer because it sticks to the mouse cursor.
  • In the Windows version the Participant List displays the wrong colors next to participant names
  • A participant is sometimes assigned the same color dot as that of the presenter. This has been fixed.

New in Mikogo 4.3.110804 (Oct 9, 2012)

  • Fixed issues:
  • Participant list is sometimes not correctly updated
  • If a participant has set an emoticon in the participant list, e.g. the “hand signal” and the presenter role is being switched back and forth continuously, sometimes the emoticon is lost. This problem also occurs at times if a participant’s name has been changed.
  • Lock Session icon sometimes shows a false state
  • In rare cases – e.g. when switching presenter back and forth continuously – the “Lock Session” icon sometimes appears as if it is “Unlocked” although the session is in fact locked.
  • Infinite loop exists when there is no internet connection available
  • The software was going into an endless loop of attempting to establish a connection even when there was clearly no Internet connection present. This was particularly problematic when the software was configured to run on computer startup. Now the process of establishing a connection only takes place if it is required to connect to the server. It is also now possible to close the window that asks the user to enter proxy data.

New in Mikogo 4.2.110707 (Oct 9, 2012)

  • Fixed issues:
  • Connectivity problems with Microsoft ForeFront TMG / Webproxy
  • Users that ran the Mikogo software in a corporate network which is secured by a Threat Management Gateway / Proxy server solution (MS ForeFront TMG) may have experienced connectivity problems and therefore could not participate in a session.
  • Distorted Transmission
  • Transmission was distorted when switching back from dual monitor mode.
  • Multi-Monitor Crashing
  • Rare crashes when changing multi-monitor settings on Windows have been eradicated.
  • Switch Presenter crashing on Mac
  • In some rare cases when the presenter role was switched back and forth the Mac program crashed.
  • Switch Presenter caused a distorted screen in HTML Viewer
  • The remote screen in the HTML viewer would get distorted after switching presenters with different screen resolutions.
  • When remote controlling a Windows computer UAC popup windows were hidden
  • If the meeting organizer has started a session and enabled the “Service” under Settings / Preferences, it is now possible to give another participant remote control and let the participant access the UAC popup windows on the remote screen in order to enter the authentication data.
  • Sometimes the default language is “Arabic” instead of “English”
  • For users with a specific Linux distribution (ArchLinux) the default language started out in Arabic, but we have changed this to English.
  • In the Linux UI, the text length/font size/spacing have been optimized
  • In some cases the font size in the Linux software was too large for the interface. We have rectified this so the text fits in the Mikogo panel.
  • In the Session Scheduler the form fields were not accepting changes
  • In the Mac version the drop-down boxes for changing the session details remain empty after selecting a different value. This has been fixed.

New in Mikogo 4.1.110616 (Oct 9, 2012)

  • Fixed issues:
  • Improved stability and performance
  • Software client crashes for Windows and Mac version have been solved.
  • Session stability has been improved significantly.
  • Sometimes a session between a Windows and Mac computer crashed. This has now been resolved.
  • Sometimes in the screen transmission the viewers saw “graphic glitches”. This has now been resolved.
  • In Settings the option ‘Instant Screen build-up’ had a defect. This has now been resolved.
  • An initial “connection test” now takes place which locks the user interface for a couple of seconds in order to make sure that this process is not interrupted. A short “processing” message appears to inform the user.
  • Usability improvements
  • User interface related bugs for the Participant List and for the Whiteboard have been solved.
  • Added the Remote Keyboard Combinations for when a Mac computer is being remotely-controlled.
  • HTML Viewer title bar and end session dialog have been added.
  • Translations have been corrected in multiple places.
  • The software now supports 36 languages incl. Croatian as a new language.