Printix Client Changelog

What's new in Printix Client 1.3.1145.0

Apr 5, 2022

New features:
Printix Go Xerox. Integrates with your printer's touchscreen control panel, offering secure print release, card-based authentication, copy control and more. Supports Xerox printers and MFPs that support Xerox EIP (Extensible Interface Platform) version 3.7 or later. Due to Xerox EIP conformance requirements Sign in and use is different compared to other Printix Go applications.
See also: How to use Printix Go on Xerox printers.
Printix Client update happens at a slower pace.
Improvements:
Printix Go Konica Minolta on bizhub 750i, C360i, C300i, and C250i makes better use of the available screen area (902x530).
Fixes:
Sign in to Printix Client was not automatic first time on Azure AD joined computers running Windows 11, Windows Server 2019 and Windows Server 2022.
On Windows Server 2019 and Windows Server 2022 the computer type was reported as Desktop and not as Server.
Known issues:
If you get a blank screen or are no longer able to access the Printix Administrator (acme.printix.net/admin), then you should clear browsing data.
Documents submitted via Universal Print are tracked as 1-page documents.
On Windows, when you open the Control Panel, Features and Programs and select Printix Client the Product version is that of the initially installed Printix Client.
Translations are made with the use of Google Translate. Please inform us about improvements for translations.

New in Printix Client 1.3.1143.0 (Mar 23, 2022)

New features:
Windows 11 support. Print drivers and print driver configurations for Windows 11 is the same for Windows 10 x64. On the Drivers tab on the Print queue properties page the new term Windows covers Windows 10 ×64 and Windows 11 (there is no Windows 11 ×32). This is to reflect that print drivers and print driver configurations for Windows 11 are the same for Windows 10 ×64. It is only after update to Printix Client version 1.3.1101.0 or later, that a Windows 11 computer is listed as a Windows 11 system. Otherwise, it is listed as a Windows 10 x64 system.
Windows Server 2022 support. On the Drivers tab on the Print queue properties page the term Windows Server covers Windows Server 2016, Windows Server 2019, and Windows Server 2022. On the Computers page (after an update to Printix Client version 1.3.1101.0 or later) the computers will now be listed as Windows Server 2016, Windows Server 2019 and Windows Server 2022 respectively. Before they were listed as Windows Server system without the version year.
On the Printers page you can now control what printer information should be shown by selecting the appropriate View mode:
Default
This what you see today. An overview of printers, their status and location. Columns:
Queues, Status, Network, Address, Created, and Location.
Connection
Useful if you are using SNMP settings and different protocols. Columns:
Status, Network, Address, MAC address, SNMP configuration, and Protocol.
Printix Go
Useful for managing Printix Go on your printers. Columns:
Status, Installation, Vendor, Go version, Go configuration, and Sign in profile.
Customized
Create your own customized view mode with the printer information you select.
Printix Go Sign in dialog now features an eye icon that can be selected to show the digits of the entered ID code and PIN code. For security reasons dots are shown by default.
Improvements:
With the new print queue setting Exempt from secure print organizations who otherwise wish to enforce secure print can now exempt selected print queues from this. This is relevant for label printers, printers in private offices, and printers setup with the Printix Redirector to submit documents into Kofax Control Suite and third party Follow/Pull printing solutions. New registration of Home office print queues are automatically Exempt from secure print.
Enhanced Allow computer to lookup users to support Azure Virtual Desktop/Azure AD DS environments.
Printix Go Konica Minolta now support Sign in with card.
Printix Go Ricoh has faster Sign in with ID code and PIN code. Improvement is most noticeable on older Ricoh printers (SOP Generation 2).
In Printix App for iOS/iPadOS the AirPrint password can now be copied to clipboard by selecting the Copy button.
Printix App on iPhone 7 and above with iOS 13 or later, now support Register NFC tag.
Fixes:
Printix App for Android and iOS/iPadOS. Under rare circumstances spinner was left running forever, requiring a restart.
Printix App for Android and iOS/iPadOS. Selecting Printer ID method did not always open the page as expected.
Printix App for Android version 2.1.5. Sign in with another method (including Okta, OneLogin and Email) did not work and would just present a screen with the title Sign in.
Printix App for Android 2.1.5 and 2.1.6:
Diagnostics page is now included (was excluded in previous version 2.1.2).
Dark mode (black theme) is now ignored completely as texts and graphics would otherwise be hard to read.
QR code scanning could appear broken with camera view blocked with a solid dark background. Scanning did however work if camera was pointed to the QR code. The background became solid dark after the first restart of the Printix App after installation.
Sign in blocked by spinner. Printix App no longer publishes auth.printix.net in Supported web addresses. Happened if the user was presented with an Open with question and then selected Printix App instead of browser. The Open with question is not asked with this version, as Printix App does not publish auth.printix.net in Supported web addresses. There is no need for the work-around, where the user would: 1) On the phone open Settings. 2) Select Apps. 3) Select Printix App. 4) Select Set as default. 5) Select Open supported links. 6) Select In other app.
If the Printix Chromebook configuration file configures tenant and tenantID, this will be used if a user selects Sign in.
Resolve issue with Printix Redirector and printing of documents larger than 2 Gb.
Mac computers running macOS 11 BigSur are now reported as macOS 11 instead of macOS 10.16. Mac computers running macOS 12 Monterey are now reported as macOS 12 instead of macOS 10.17.
Printix Client version 1.3.1099.0 would not install printers on Windows 11 and selecting Printers... on the Printix Client menu would open window with no printers and the text: No printers to add.
SNMPv3 configuration with SHA encryption corrected.
Printix Client with improved loading of third-party components.
Printix Client cached list of printers (print queues) could under rare circumstances get corrupted and end up emtpy. Signing out and in of Printix Client or restarting the Printix Service would solve the issue.
Printix Client version 1.3.1113.0 (from 2022-03-10) and later prevents remote code execution (RCE) as reported in vulnerability CVE-2022-25089.
Printix Client MSI package version 1.3.1139.0 (from 2022-03-14) and later addresses vulnerability CVE-2022-25090. If you are deploying the MSI via Microsoft Endpoint Manager or a similiar tool, you are strongly advised to update the MSI file to use version 1.3.1143.0 (from 2022-03-19) or later
Printix Client version 1.3.1139.0 the Printix Service did not always start after an update. A restart of the computer solved the problem. Fixed in Printix Client version 1.3.1143.0.

New in Printix Client 1.3.1091.0 (Jan 4, 2022)

New in Printix Client 1.3.1002.0 (Dec 7, 2021)

New in Printix Client 1.3.1079.0 (Nov 1, 2021)

New features:
Printix Go Lexmark. Available for beta test, but to get access you must first contact us and let us know your Printix Home. Integrates with your printer's touchscreen control panel, offering secure print release, card-based authentication, copy control and more. Supports Lexmark printers and MFPs that are compatible with Lexmark Embedded Solutions Framework (eSF) version 6.x.
Printix Go Ricoh. Available for beta test, but but to get access you must first contact us and let us know your Printix Home. Integrates with your printer's touchscreen control panel, offering secure print release, card-based authentication, copy control and more. Supports Ricoh printers and MFPs that support Ricoh SOP (Smart Operating Platform) Generation 2 or later. Ricoh printers and MFPs are also supported when sold under the Gestetner, Infotec, Lanier, NRG and Savin brands.
Improvements:
Instead of just showing Permission denied, Printix Go will, except for Epson, now show more meaningful messages on the printer's screen when a user sign in with wrong ID code or PIN code:
PIN code disabled is shown after three consecutive failed sign in attempts. User must open Printix App and Reset PIN code and choose a new and different value, otherwise Printix App will show PIN code must be different from the current.
Wrong PIN code. Remaining attempts: X is shown when a wrong PIN code is entered.
Wrong ID code is show when wrong ID code is entered.
You need to create a PIN code is show if PIN code is required but not yet created by the user. User must open Printix App and Create PIN code.
Printix Go Epson. On printers with a small touchscreen (4.3" and 5") Printix Print now opens directly after Sign in.
Printix Go Epson. User interface now adapts to selected language.
Possible to submit documents into Printix from Kofax Output Manager.
Fixes:
Printix App. Loss of Wi-Fi connection could leave the Printix App unresponsive.
Printix App. Sign in did not always work in situations where user was asked to enter Printix Home.
Known issues:
Printix Go Epson does not show meaningful message in case of wrong ID code or PIN code, but shows (ec-204) Please try to reload the page or contact your administrator (PP-7005).
Documents submitted via Universal Print are tracked as 1-page documents.
This version and earlier of Printix App on iPhone 7 and above with iOS 13 or later, does NOT support register NFC tag. Pending an update to third-party framework (PP-5126).
On Windows, when you open the Control Panel, Features and Programs and select Printix Client the Product version is that of the initially installed Printix Client.
Translations are made with the use of Google Translate. Please inform us about improvements for translations.

New in Printix Client 1.3.1065.0 (Sep 17, 2021)

New in Printix Client 1.3.1002.0 (Feb 23, 2021)

New in Printix Client 1.3.917.0 (Oct 15, 2020)

New in Printix Client 1.3.143.0 (May 25, 2018)

GDPR - Changes made to comply with the General Data Protection Regulation:
On the Subscription page there is a new Legal documents tab. Here it is possible to accept the Data Processing Agreement and see other legal documents.
Users with the Role as System manager will by default receive Notifications by email about Data breach and Updated legal documents. System managers can opt out of these notifications on the Setup tab on the User properties page.
On the History page you can now see commands issued remotely by Printix support.
Users are now deleted permanently when they are not part of any Printix Homes.
New features:
Printix for Chromebook. Allows users to select Printix printers that support PDF and are configured to print Via the cloud. The document is uploaded to the Printix Cloud and then forwarded to a Printix Client computer on the printer's network. The document remains secure during the transfer over the Internet as the document itself and the communication are both encrypted. You must use your G Suite domain's business address with Gmail. Available as an extension for Google Chrome version 63 or later.
Possible to edit the Location of multiple printers.
Data can be extracted and then be used with for example Microsoft Power BI to build reports. Requires application development knowledge and experience with PowerShell and RESTful programming. See also: How to extract data.
Improvements:
On the Print queue properties page's Computers tab it is now possible to Search on computers and you can Delete the print queue on the selected computers.
If the Groups page is empty it shows the text: Only groups added to print queues will appear.
Instead of using the printer model as the default value for the printer name, the Printix Client can use alternatives. For example, the printer’s hostname (works for HP) or the printer’s device name (works for Lexmark). Requires that Printix Support enable populatePrinterName for you.
Fixes:
Print driver configurations was not always uploaded and applied.
Print driver configuration enhanced to support stapling for the print driver Canon iR-ADV C3325/3330 UFR II.
Sometimes print queues were missing from the Printers dialog in Printix Client. Now the Printix Client ensures it always has information about the printer that is referenced by the print queue. Restarting the Printix Service or signing out and in to the Printix Client resolved the issue.
If a computer was restarted while using a gateway that was not part of a network, the Printix Client did not reflect it was on an Unknown network, as it was supposed to do.
Printix Client's parser module modified to resolve "out of memory" that was seen when printing with the Windows print driver: Brother HL-L6200DW series.

New in Printix Client 1.3.110.0 (Apr 16, 2018)

New features:
Printix for Chromebook (Beta test). You must use your G Suite domain's business address with Gmail. Available as an extension for Google Chrome version 63 or later. Allows users to select Printix printers that support PDF and are configured to print Via the cloud. The document is uploaded to the Printix Cloud and then forwarded to a Printix Client computer on the printer's network. The document remains secure during the transfer over the Internet as the document itself and the communication are both encrypted.
On a per group membership basis you can now control these print queue settings: Exclusive access and Add print queue automatically. You will find these on the Groups tab on the Print queue properties page. To better handle organizations with 1000s of groups, you are now indirectly selecting which groups should be synchronized as you Add groups to a print queue to enable Exclusive access and/or Add print queue automatically for the members of those groups. Only the selected groups are synchronized, and only changes are synchronized.
Support for Google groups. Use Google groups to control access to print queues and deploy these based on users' group membership.
The Printers page now loads faster and support these Filters: Network and Created. Use the Created filter to see printers added within the previous 3, 6, 12 or 24 hours. You can sort on ID, Printer name, Created and Location.
Improvements:
Printix Cloud now communicates directly with the Printix Client on each computer. Before communication was via select Printix Clients that acted as proxy. As a result, configuration data changes are now being pushed almost without delay to Printix Clients. Furthermore, documents can now be released from a computer on an Unknown network. The new version no longer uses TCP port 21337.
Working with print drivers and print driver configurations is now easier with the new controls on the Drivers tab.
Update print queues on single or multiple computers with a single click.
Because the drivers uploaded to your Printix driver store are compatible across the different macOS editions (10.13, ..., 10.8), the Drivers page now just has one generic macOS.
On macOS the MacService is now renamed to the more appropriate PrintixService. That way, a search on Printix in the macOS Activity Monitor will show both processes: Printix Client and Printix Service.
When you release anywhere documents, your choice of printers is now filtered to show only printers reachable from the computer where the document resides. If the selected printer does not support PDF, you may be asked to Select print queue (if there is more than one).
Fixes:
Unexpected appearance of the Printix Client Sign in dialog. Under special and rare conditions, where the computer had been without network connection for at least 10 minutes, the user's access token would unintentionally expire, and this again would cause Printix Client to unexpectedly present the Sign in dialog to the user. If the user closed the dialog, without signing in, printing to the computer's Printix printers would stop working. Printing would start working again when the user signed in to Printix Client.
Changes to a user's group membership is now picked up dynamically by the Printix Client.
Convert print queues per network had reversed logic. If you checked Yes, it would not convert, and if you clicked No, it would convert. The global setting worked as intended.
During conversion of print queues multiple undesired copies of print queues could be created if Printer name without printer ID was selected.
An uninstall of Printix Client now converts all Printix print queues back to normal network print queues. Before print queues only got restored if: 1) The print queue pointed to a printer on the same network as the computer, or 2) The print queue was configured to print via the cloud.
On the Print queues page, Filter: Computers 0 - X, sometimes appeared unintentionally.
If TLS 1.0 was disabled on the computer, Printix Client would be stuck in: Connecting to service. Seen at customer with Windows Server 2008 R2.
Printix Redirector now also works when documents are printed via the cloud.
Print queues pointing to Printix printers are now registered for both Windows and macOS. Before print queues were not registered for macOS, unless they were printing through Printix.

New in Printix Client 1.2.236.0 (Jan 3, 2018)

New features:
Remote print queue management: In Printix Administrator open the new Print queues tab on the Computer properties page to see what print queues are installed and managed by Printix on the computer. From here you can remotely Add, Update and Delete Printix managed print queues on the computer.
Convert print queues can now be controlled per network.
Improvements:
New Create print queue dialog with the option to check if the created print queue should be Active or not.
Fixes:
If a proxy server was used to access the Internet, the Printix Client would not always detect the new proxy settings as the computer connected to another network. Work around involved restarting the computer or the Printix Service. New proxy settings are now detected in a few seconds.
Shared print queues (Example: Reception on SERVER) installed on Windows computers are now converted if there is an identically named print queue (Reception) and a registered printer (ASD) in Printix. The printer name of the converted print queue is without the last part (on SERVER) and will typically have the three-letter printer ID at the end (Reception ASD). Print queues are still not converted on Windows servers.
On macOS some print drivers (Kyocera Taskalfa 5551ci and RICOH MP C3003) did not install.
When a Windows printer was installed, the part of the print driver configuration settings that were configured via the Printing defaults button on the Advanced tab (pre-printer defaults), was not applied consistently.
The process of adding a print driver configuration did not allow sufficient time for the print driver to be installed, and therefore you could experience that the Print driver configuration dialog would close unexpectedly. A second attempt would normally succeed, as the print driver would now be installed on the computer.
For the Brother HL-L5200DW series print driver, the tray selection was unintentionally reset to auto after a restart of the computer. This happened if the print queue was configured in Printix Administrator to Print in black by default.
Computers' virtual network adapters with empty IPv6 addresses (::) are no longer reported to Printix Cloud, as this could cause computers to be deleted because of non-unique MAC addresses. Seen at customer using Cisco AnyConnect Secure Mobility Client.
Printing via Lexmark X790 Series PS3 driver on Windows 10 did not work because of issue with parser.
The number of Computers that have a print queue installed and managed by Printix was not always calculated correctly.
The Save-O-Meter showed percentages which were too high. Algorithm has been adjusted.

New in Printix Client 1.2.181.0 (Dec 10, 2017)

New in Printix Client 1.2.180.0 (Nov 15, 2017)

New in Printix Client 1.2.151.0 (Oct 23, 2017)

Improvements:
Printix Client: If you change the name of a print queue in Printix Administrator, the name of the corresponding print queue on computers will also change within 10 minutes.
Printix Client: Releasing print anywhere documents from another company network, now also works if the printer does not support PDF printing. The print queue must have Enable printing via the cloud checked. If needed, the print queue is added automatically on the computer, where the document is stored. Adding the print queue on the computer may take 1-5 minutes depending on the print driver. During this time the Printix App will show the state Working on it, before transitioning to Printing and then Printed. The print queue is kept after printing, so it does not have to be added again when subsequent print anywhere documents are released to this printer.
Printix Client for Windows: Faster response to applications asking about the capabilities of Printix managed printers. Issue seen with Microsoft Dynamics NAV (Navision).
Printix Administrator: Faster loading of users and computers. Click Load more at the bottom of the Users page to see more users. Click Load more at the bottom of the Computers page to see more computers.
Printix Administrator: On the Printers page you can click the new Created column heading to sort printers by the date they were registered. That, way you can quickly establish which printers were most recently added or discovered. No date is shown if the printer was registered before 2017-10-17.
Printix Administrator: On the Print drivers page, you can now see the print driver the system would automatically select, as it is listed at the top and tagged DEFAULT.
Printix Administrator: The Network properties page shows the computer's name and now also the system. Example: COMPIX (Windows 10 x64).
Printix Redirector: Printing to a Follow/Pull print queue (virtual printer) would recognize users who Sign in with Microsoft (Azure AD) and users who sign in with their network username and password (Active Directory). Now it also recognizes users who Sign in with Google (G Suite account) and users who Sign in with email (Printix account).
Fixes:
Printix Client for Windows: Increased resilience of the Printix Service. If the Printix Client find the Printix Service has stopped, then it will restart it automatically.
Printix Client for Mac: Computers (laptops) that frequently changed network had a risk of temporarily not being able to release documents. Issue would be resolved with the restart of the computer.
Printix Client for Mac: The Printix Apple Certificate is now used to sign, not only the .pkg file, but also the MacService.app. This saves users from being asked to click Allow to the firewall dialog question: Do you want the application "MacService.app" to accept incoming network connections?
Printix Client: Adding printers with DNS hostname could fail if the DNS system returned a list of resolved IP addresses with an IPv6 address as the first in the list.
Printix Administrator: The name of the Report csv file you can download from the Printer properties page, now includes the extension .csv.

New in Printix Client 1.1.795.0 (Oct 24, 2016)

NEW FEATURES:
Printix App: Added more ways to access and navigate between the Print page and the Recents page. From the Recents page you can reprint documents that were printed or deleted within the last 12 hours. You can also reprint documents that were printed directly to the printer.
Azure/Office 365 authentication now support use of on-premise AD via ADFS (Active Directory Federation Services).
Button text Continue with Windows changed to Sign in with Microsoft.
Service Level Agreement.
IMPROVEMENTS:
Improved sign up flow with fewer steps. Status reporting during printer discovery. If no printer is found, we will prompt for the address of a printer before completing the setup.
The email reminder: "Printix - Setup is not complete..." is sent if the first Printix Client has not been installed 24 hours after the Printix account was activated.
Changed defaults for new tenants. Enable Print later and Convert print queues are now checked by default on the Settings page in Printix Administrator.
All added and discovered printers are made active by default, so all users can use the printers.
The Invite Technician function can be used if you first want an administrator (you) to add and test printing before deciding to make the printer active, so all users can use the printer.
Printix Technician: The web app used by Technicians to add printers is updated to the new intuitive design.
Printix Administrator Manual: Updated Getting started and added How it works section.
Printix User Manual: Updated step-by-step instructions for Print later and Print anywhere.
Printix Client for Mac: Printer discovery is now completed as quickly as on Windows.
Printix Anywhere printer: MS Publisher Imagesetter is now used as the print driver on Windows.
The page that lists printers that fail to register is now named: Unregistered printers.
Added support for Panasonic printers.
FIXES:
Printix Client for Windows: In rare situations, where the computer's network interfaces took a long time to initialize, a timing issue could prevent the Printix Service from starting.
Printix Client for Windows: Printers added via Web Services (WSD) were not always converted.
Printix Client for Mac: Printers added via Bonjour were not always converted.
Printix Administrator: Events on the History page now shown with date separator (YYYY-MM-DD).
Printix Administrator: Adding a credit card on the Subscription page was not always possible, also the Confirm link now works in the email: Printix - Please confirm your email address.
Printix Client: Uninstalling and installing Printix Client no longer creates multiple instances of the computer.
Sign in with Microsoft (Azure/Office 365 authentication) would result in the Microsoft error message: AADSTS75011: Authentication method 'WindowsIntegrated' by which the user authenticated with the service doesn't match requested authentication method 'Password, ProtectedTransport'. This would happen in installations that used on-premise AD via ADFS (Active Directory Federation Services).