Remote Utilities Host Changelog

What's new in Remote Utilities Host 7.2.2.0

Oct 31, 2023
  • Hide the connection alert banner on the Viewer side.
  • Improved handling of Viewer settings loading if the file is corrupted.
  • Fixed bulk application of Logoff bug when connection grouping is disabled.
  • Restoration of the Host service after a fatal crash.
  • Smart sorting in columns by Host name and by the last IP address.

New in Remote Utilities Host 7.2.2.0 (Oct 31, 2023)

  • Hide the connection alert banner on the Viewer side.
  • Improved handling of Viewer settings loading if the file is corrupted.
  • Fixed bulk application of Logoff bug when connection grouping is disabled.
  • Restoration of the Host service after a fatal crash.
  • Smart sorting in columns by Host name and by the last IP address.

New in Remote Utilities Host 7.2.1.0 (Oct 11, 2023)

  • Added Kerberos authentication support in the Windows version.
  • Fixed a UI bug related to using the Power Control and Send Message connection modes on multiple connections.
  • Resolved an issue with the mass application of the Logoff command.
  • Fixed a bug that prevented the deletion of user groups in the server console.
  • Implemented fixes for clipboard synchronization issues.
  • Improved the sorting functionality in the address book on Viewer and address book manager on RU Server.
  • Added the ability to export a saved RU server certificate on the Viewer side.
  • Optimized and slightly accelerated server authorization processes.
  • Applied fixes for integration issues with firewalls.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.1.7.0 (Sep 2, 2022)

  • Fixed issues with displaying the folder tree and the address book contents.
  • Fixed sorting of users and groups on RU Server.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.1.6.0 (Aug 24, 2022)

  • Significantly improved display of the folder tree and list of connections on the Viewer (main window) and RU Server (the Address Book Manager) when using large address books that contain hundreds and thousands of connections and folders.
  • In the Terminal mode the problem with the transmission of the Shift, Ctrl and Alt key presses has been fixed. This is noticeable when working with programs such as FAR Manager. Also the problem with entering passwords that contain capital letters has been fixed.
  • Added compatibility of sending/receiving the clipboard contents on the new Viewer with older versions of Host.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.1.5.0 (Jul 17, 2022)

  • Fixed the issue with Host showing an error message when copying rich content on the remote computer.

New in Remote Utilities Host 7.1.4.0 (Jul 15, 2022)

  • Added new clipboard transfer mechanism that supports additional formats such as HTML, RTF, EXCEL, images.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.1.2.0 (Jan 15, 2022)

  • Fixed the bug with Viewer quitting unexpectedly with an error on Windows XP.
  • Minor improvements to RU Server license registration mechanism.
  • Minor improvements to the Terminal mode.
  • Other fixes and improvements.

New in Remote Utilities Host 7.1.1.0 (Dec 26, 2021)

  • A persistent connection alert window shown for trial and free license users was restricted to Internet-ID connections only. This alert is not shown for direct connections.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.1.0.0 (Dec 21, 2021)

  • The Terminal mode has been improved—added full command line support and ability to run advanced console apps such as FAR Manager. Windows 10 and later only.
  • The Wake-On-LAN command can be sent via an intermediate Host.
  • A new type of package—Host EXE— has been added to MSI Configurator.
  • You can now launch Viewer with a URI. Use our URI Generator to build a URI link with the necessary parameters.
  • Support for Windows 11 interface has been improved.
  • A new customer notification system has been implemented in Viewer. Critical alerts and messages about important updates will be delivered directly to Viewer in a non-intrusive manner. The alerts can be dismissed or turned off completely in Viewer options.
  • The Online option—which produces a digitally signed Host or Agent package— in MSI Configurator is now only available for paid users.
  • A persistent semi-transparent connection alert is now shown at the bottom right corner of the screen for trial and free license users.
  • RU Server now requires registration with a valid Remote Utilities license key.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.0.2.0 (May 7, 2021)

  • Fixed: Issues with settings not applied properly for Agent modules built using the MSI Configurator.
  • Minor fixes and improvements.

New in Remote Utilities Host 7.0.1.0 (Apr 29, 2021)

  • Fixed: Some connectivity issues (hanging "worldmap" screen) caused by the screensaver with a black screen running on the remote computer.
  • Fixed: Some issues caused by file overwrite prompts in File Transfer mode.
  • Fixed: Modal prompts in the File Transfer mode blocking the entire application.
  • Fixed: Some issues with the Remote execute connection mode.
  • Improved: The "Do not ask for confirmation before installation" checkbox/option in the MSI Configurator has been removed. Now manual installation of the Host from a custom package always requires an explicit user consent.
  • Improved: Displaying the search results when doing search in the address book.

New in Remote Utilities Host 7.0.0.3 (Mar 27, 2021)

  • Fixed: License file drag-and-drop onto the drop area in License key storage didn't work in some cases.
  • Fixed: Minor issues when uninstalling the product.
  • Fixed: Minor issues with Arabic and Hebrew translations.

New in Remote Utilities Host 7.0.0.2 (Mar 25, 2021)

  • Fixed: Full Control and View mode indefinitely showed the "Connecting" screen ("worldmap") in certain conditions.
  • Fixed: The Ask user permission feature didn't work when the "Ask only if user logged on" checkbox was enabled.
  • Fixed: Various commands in the File Transfer mode, such as Edit (F4) and Execute (F9) did not work properly. This also included issues with overwriting remove files.
  • Fixed: The Remote Execute mode protocol has been revamped. Fixed issues with running files and programs as a given user. Both Viewer and Host must be updated for this fix to apply.
  • Fixed: Dragging-and-dropping files onto a remote desktop did not work.
  • Fixed: Restarting Agent as did not work in certain conditions.
  • Fixed: The Monitors dropdown list on the Full Control mode toolbar did not work if the remote desktop was showing the Logon screen.
  • Fixed: Simple update mechanism logging improved, plus minor fixes to the mechanism itself.
  • Fixed: Viewer main window froze when receiving multiple notifications from RU Server (e.g. about new address books found and license keys available on the server).
  • Fixed: A bug with mouse cursor position when clicking.
  • Improved: Mouse cursor shape for mobile clients.
  • Added: Greek interface language.
  • Minor fixes to localization files.
  • Other fixes and improvements.

New in Remote Utilities Host 7.0.0.1 (Feb 28, 2021)

  • Fixed: An issue with the Host's "Close remote session if idle" feature that caused remote connection to drop unexpectedly.

New in Remote Utilities Host 7.0.0.0 (Feb 26, 2021)

  • New features and improvements:
  • Centralized license key management on RU Server. You can add license keys on RU Server and deploy them across connected (signed in) Viewers.
  • Import of Active Directory computers into RU Server address book on schedule. The server address book can be synced with Viewers using the address book sync role.
  • Ability to disable syncing of certain connection properties. This allows multiple techs to have unique properties for the same connections in a synced address book.
  • Host log can now optionally be written to Windows event log.
  • Program interface now fully supports high DPI resolutions. No ugly scaling on 2K/4K monitors anymore.
  • Added Viewer command line parameter that allows you to send username in the command line.
  • New blank remote screen mechanism with the ability to add custom text to the remote screen when it's blanked.
  • Sending emails with access credentials using the "SMTP" feature (see configurator) now supports TLS 1.2
  • Clipboard transfer can now be disabled in Host settings for added security/privacy.
  • Maximum address book thumbnail size is now 1024px instead of 250px.
  • Added port manager in RU Server settings that allows for more granular port settings. For example, different roles and IP filters can be set for different ports.
  • Signing in on a self-hosted server is now in background with the status shown in the status bar
  • Viewer-to-RUServer and Host-to-RUServer authentication is now TLS 1.2-based instead of RSA, which makes authentication on the server significantly faster.
  • Viewer now automatically signs back in on a self-hosted server if connection is interrupted.
  • The "Send clipboard as keystrokes" feature has been added. This may help with entering passwords on a remote Windows welcome screen.
  • Host log now displays the originating IP address of the Viewer.
  • Overall improved Host, Agent and RU Server logging.
  • Fixes:
  • The remote File Transfer folders now open much faster. Note: this feature requires updating both Viewer and Host to the new version.
  • Fixed memory leak issues when running Host/Agent on certain configurations that could cause Host/Agent to freeze.
  • Fixed NTLM authentication issue in Viewer running on a computer with online Microsoft account.
  • Some issues that could make RU server freeze during custom server security authentication or when viewing active/idle connections in the Admin Console.
  • Fixed issue with some keys (Enter, Shift) not working on a remote computer in some circumstances.
  • Fixed some issues with the advanced mouse scroll.

New in Remote Utilities Host 6.12.4.0 Beta 4 (Dec 7, 2020)

  • Fixed: An issue that would cause the Host service not start automatically on Windows 7/XP
  • Minor fixes and improvements

New in Remote Utilities Host 6.12.3.0 Beta 3 (Dec 3, 2020)

  • Added: Importing Active Directory computers into RU Server address book on schedule. The address book can then be shared among multiple Viewers using RU Server's address book sync feature/role.
  • Added: An option that allows you to disable syncing connection properties for a specific connection in your address book (this can result in different connection properties for the same remote Host for different Viewers/users).
  • Added: Host logging in Windows event log.
  • Added: Full support for high DPI resolutions for the program interface. No ugly scaling or icons anymore on 2K/4K monitors.
  • Added: Viewer command line parameter that allows you to send username in the command line.
  • Fixed: The File Transfer mode has been significantly improved, folders on the remote side now open much faster. Important: update both local (Viewer) and remote (Host, Agent) side for the File Transfer mode to work
  • Fixed: Full support for Windows XP (yes, we are that old) broken down in the previous beta.
  • Fixed: Improved Host, Agent and RU Server logging.
  • Minor fixes and improvements

New in Remote Utilities Host 6.12.2.0 Beta 2 (May 7, 2020)

  • Added: New blank remote screen mechanism that allows adding a custom text to the remote screen when it is blanked. Note: The new mechanism has replaced the old driver-based mechanism. The "monitor driver" has been discontinued and no longer needs to be installed for blank remote screen to work.
  • Added: TLS 1.2 support when sending emails using the "SMTP" feature
  • Added: Clipboard transfer can now be disabled in Host settings for added security/privacy
  • Added: Maximum address book thumbnail size is now 1024px instead of 250px
  • Fixed: Memory leak issues when running Host/Agent on certain configurations that could cause Host/Agent to freeze
  • Fixed: NTLM authentication issue in Viewer running on a computer with online Microsoft account
  • Minor fixes and improvements

New in Remote Utilities Host 6.10.10.0 (Jul 3, 2019)

  • Fixed an issue that caused the system to crash when applying Windows updates KB4503293 and KB4501375 on some systems. It is advised to first update Remote Utilities before applying those Windows updates;
  • Minor fixes and improvements.

New in Remote Utilities Host 6.10.9.0 (Apr 30, 2019)

  • Fixed Fixed an issue that caused connections in the address book to briefly go offline and back online even on a stable Internet connection.
  • Fixed Fixed an issue that sometimes caused Host service to stop after authorization.

New in Remote Utilities Host 6.10.8.0 (Apr 15, 2019)

  • Synchronization of large address books via the self-hosted server (RU Server) was improved.
  • Keyboard input model in Viewer connection properties can now be explicitly selected on the Keyboard tab.
  • Fixed an issue with RU Server which would sometimes cause client authorization to drop.
  • Fixed an issue with email notifications not sent via SMTP when using non-Latin characters in computer name.
  • Minor fixes and improvements.

New in Remote Utilities Host 6.10.5.0 (Feb 7, 2019)

  • Fixed Fixed an issue with certain keyboard shortucts not working after the previous program update.
  • Fixed Fixed an issue with blank remote screen feature not working on Windows 10 in some cases.
  • Fixed Minor fixes and improvements.

New in Remote Utilities Host 6.10.3.0 (Jan 1, 2019)

  • Added Ability to switch to the legacy keyboard input model in Viewer connection properties.
  • Fixed Fixed an issue with certain Windows hotkeys and key combinations not working.

New in Remote Utilities Host 6.10.2.0 (Dec 27, 2018)

  • Ability to specify your own SMTP settings in the MSI Configurator for the "Send email" feature. Note: This feature has replaced the old mechanism of sending emails via our hosted service.
  • Added Local cursor now takes the shape of the remote cursor. This lets the program display different remote cursor states (such as column resizing arrows) correctly.
  • Fixed Fixed an issue with some Settings protection checkboxes not saving in Host configuration window.
  • FixedRemote printing now works with apps such as Edge and Photos.
  • FixedSession video recording consumes less CPU resouces on the Viewer. Session videos now show the remote cursor.
  • Fixed Fixed an issue with RU Server's Auto-import feature which caused RU Server service to hang/freeze in certain conditions.
  • Fixed Switching to the main Viewer window is now possible even when an authorization prompt window is being displayed. The authorization prompt window is no longer modal.
  • Fixed Fixed a bug which would sometimes cause switching the typing focus away from the mini-chage window in Full Control connection mode.
  • Fixed Minor fixes and improvements.

New in Remote Utilities Host 6.9.4.0 (Oct 22, 2018)

  • Added authorization methods — Single password, RU Security, Windows security and Custom Server Security — can now be enabled simultaneously using checkboxes.
  • Added 2-step verification has been added. You can use Google Authenticator or any other similar app to receive the security code when connecting to a remote Host.
  • Added The self-hosted server can now be protected with a PIN-code against unauthorized use of the Internet-ID feature by strangers who happen to find out or guess the server's address and port.
  • Added You can now remotely restart the Agent as administrator (provided you know the credentials) in order to perform the necessary tasks during a remote session, such as installing programs and interacting with UAC prompts.
  • Added The use of the self-hosted server's Internet-ID feature can now be restricted to authorized users only (i.e. permission-based use of the Internet-ID).
  • Added Single-password security is now more clearly separated from Remote Utilities Security in connection properties on the Viewer side. Namely, the password and username/password can be saved separately for each of these two authorization methods.
  • Added Data encryption protocol has been changed to a more modern TLS 1.2.
  • Added Host authority is now verified automatically based on certificates. If Host certificate has been changed the Viewer receives a warning.
  • Added New and more streamlined Host settings interface with a Dashboard that summarizes the most important details.
  • Added The remote screen transfer speed of dynamically changing content (e.g. videos) over slow connections has been increased.
  • Added New "Log off on disconnect" option added to connection properties.
  • Added "Force custom server security" option can now be enabled for a user account on RU Server. This option, when enabled, forces this specific user to connect to Hosts using Custom Server Security only (provided the user is signed in on the server).
  • Added Left-hand mouse support.
  • Fixed Remote Utilities monitor driver (the one used for blanking remote screen) now works on Windows 10 with secure boot enabled.
  • Fixed Data transmission protocol for the remote sound feature has been updated. The new protocol is not backward compatible with older versions.
  • Fixed A bug that would cause a folder in an address book to disappear when dragged onto itself.
  • Fixed A bug that would cause the notification panel to stay on the desktop even after remote connection was closed or terminated.
  • Fixed A bug that would cause the address book file to get corrupted in some cases after closing the Viewer.
  • Fixed A bug that would cause the Viewer to show a warning when trying to unbind hotkeys in Viewer options.
  • Fixed Minor fixes and improvements.

New in Remote Utilities Host 6.9.1.0 Beta 1 (Jun 21, 2018)

  • Added:
  • Authorization methods — Single password, RU Security, Windows security and Custom Server Security — can now be enabled simultaneously using checkboxes.
  • Host can now be accessed using 2-step verification. You can use Google Authenticator or any other similar app to receive the security code when connecting to a remote Host.
  • Data encryption protocol has been changed to a more modern TLS 1.2.
  • Host authority is now verified automatically based on certificates. If Host certificate has been changed the Viewer receives a warning.
  • New and more streamlined Host settings interface with a Dashboard that summarizes the most important details.
  • The remote screen transfer speed of dynamically changing content (e.g. videos) over slow connections has been increased.
  • New "Log off on disconnect" option added to connection properties.
  • "Force custom server security" option can now be enabled for a user account on RU Server. This option, when enabled, forces this specific user to connect to Hosts using Custom Server Security only (provided the user is signed in on the server).
  • Fixed:
  • A bug that would cause a folder in address book disappear when dragged onto itself.
  • A bug that would cause the notification panel to stay on the desktop even after remote connection was closed or terminated.
  • A bug that would cause the address book file to get corrupted in some cases after closing the Viewer.
  • A bug that would cause the Viewer to show a warning when trying to unbind hotkeys in Viewer options.
  • Minor fixes and improvements.

New in Remote Utilities Host 6.8.0.1 (Sep 5, 2017)

  • Added:
  • Custom Host installers built with the MSI Configurator can now be digitally signed.
  • Fixed:
  • Minor fixes and improvements.

New in Remote Utilities Host 6.7.0.2 (Jul 21, 2017)

  • Added:
  • An option in the Host settings that when enabled integrates Host with Windows Firewall at system startup.
  • A special check/mechanism that should fix the issue with Host service not starting sometimes after the upgrade and issues with uninstalling the Host.
  • Fixed:
  • Fixed issues with Custom server security not working properly when Windows Security is enabled as an alternative authorization method.
  • Minor fixes and improvements.

New in Remote Utilities Host 6.6.0.7 (May 2, 2017)

  • Custom server security, if enabled, now overrides Windows Security.
  • Fixed Minor fixes and improvements.

New in Remote Utilities Host 6.6.0.5 (Apr 25, 2017)

  • Added: Improved "Internet-ID" tab in the MSI Configurator. All Internet-ID settings are now in one place.
  • Added: Improved "Settings update" tab in the MSI Configurator.
  • Added: When using the "Add using code" feature the remote computer name is automatically used as the connection name.
  • Added: The encrypted code sent via email now also contains a custom Internet-ID server address, if used.
  • Added: The "Add new connection" button in the contents pane of the address book can now be hidden in Viewer options.
  • Added: An automatically generated password created when using the MSI Configurator is now longer and more secure.
  • Fixed: A bug that allowed elevation of remote user's rights when opening Internet Explorer from the notification window has been fixed.
  • Fixed: Minor fixes and improvements.

New in Remote Utilities Host 6.3.0.1 (May 9, 2015)

  • Added: Updated Viewer interface
  • Added: Custom field for the “Send ID via e-mail” option
  • Added: “Ask user to identify themselves” configuration option now works for all package types (standard, one-click and agent)
  • Added: “Restart Host” item in the Host menu
  • Added: Ability to generate ID on the remote Host without sending an e-mail
  • Added: An option to hide Active Directory tree in the Viewer
  • Fixed: Minor issues with the One-click configuration option
  • Fixed: Internet ID being incorrectly added to the “Direct connection” field in connection properties

New in Remote Utilities Host 6.2.0.1 (Mar 26, 2015)

  • Added: A toolbar button for minimizing the Full Control window when in fullscreen mode.
  • Added: RU Server administration console has been added to the Viewer as a built-in tool.
  • Improved: The checkboxes on the Modes tab in Host security settings were inverted. Now if a checkbox is checked, it means that the corresponding mode is allowed.
  • Fixed: Sync issues between Viewer 6.0.x.x. and Viewer 6.1.x.x that caused the address book to disappear. Now if the sync server has a newer version of the address book than the Viewer version, the sync will not work until the Viewer is updated.
  • Fixed: Some issues with file access rights when using File Transfer mode.
  • Fixed: An issue with the Full Control window freezing with enabled capture sound mode in some operating systems.
  • Fixed: Arrow keys not working in a non-tabbed Full Control window.
  • Fixed: Mini-chat panel in the Full Control window losing focus.

New in Remote Utilities Host 6.1.0.3 (Mar 9, 2015)

  • Added: Simplified registration system. Now you only need to register the Viewer instead of registering each and every Host as before
  • Added: Simple 9-digit format for Internet IDs
  • Added: Auto-logon now works for Internet ID connections via RU Server
  • Fixed: “Blank remote screen” option now works with “capture alpha-blending windows” option
  • Fixed: “Access denied” error when re-connecting to the same remote PC after reboot
  • Fixed: Issues with importing records into a synced address book
  • Fixed: An issue when the user had to make one extra click in an application window to start typing after switching remote desktops in the Full Control window
  • Minor fixes and improvements

New in Remote Utilities Host 6.0.0.4 (Dec 18, 2014)

  • Fixed: Issue with address book not importing properly using the "Import connections" command.
  • Fixed: Issues when registering version 6 with a free version 5.x license key.

New in Remote Utilities Host 6.0.0.3 (Dec 18, 2014)

  • Added: Address book sync via Remote Utilities Sever (formerly called "GMS").
  • Added: Multiple active address books in the Viewer
  • Added: Session video recording
  • Added: Take screenshot of the remote screen
  • Added: Simple chat in the Full Control/View window
  • Added: Automatic daily backups of address books in the Viewer
  • Added: Agent connection log is now available in %AppData%\RUT_settings after the Agent is closed
  • Added: Mapped network drive support in File Transfer mode
  • Added: Windows PE 5 support
  • Added: Comments field in address book records
  • Added: Sort order field in address book records to enable custom sorting
  • Added: Send broadcast message using the "Send message" connection mode
  • Added: The "Screen Recorder" connection mode now supports multiple monitors
  • Added: Protection against address book sync conflicts. Now if a certain Viewer is offline it cannot change/update records in a synced address book.
  • Fixed: Issues with the Agent not properly working with UAC in some cases
  • Fixed: Problem with empty pages when printing some files using the remote printing feature
  • Fixed: Problem with RDP settings not saving properly
  • Fixed: The USERNAME field in email messages sent by a custom MSI installer now correctly reflects the current user logged into the PC
  • Minor fixes and improvements

New in Remote Utilities Host 5.6.0.5 (Jan 24, 2014)

  • Added: Free license for business use for 10 remote PCs.

New in Remote Utilities Host 5.6.0.2 (Jan 15, 2014)

  • Added: Mobile Viewer for iOS and Android.
  • Added: When launched by a user with administrative privileges, the Agent module runs as a service thus making it possible to handle UAC prompts remotely. This was previously available with the Host only.
  • Added: Desktop Viewer now launches the native RDP client when the RDP connection mode is used.
  • Added: The notification panel can now be moved/dragged around the screen.
  • Added: Remote Host version and currently logged in user name are displayed in the address book “Detailed” view in Viewer.
  • Added: The columns in the “Detailed” view can now be rearranged.
  • Improved: The one-click installer no longer opens Remote Utilities website after installation.
  • Fixed: Minor fixes and improvements.

New in Remote Utilities Host 5.5.3.0 (Aug 5, 2013)

  • Fixed: A bug with cascade authorization when using "Connect through Host" feature.
  • Fixed: A bug that caused the GMS server IP/DNS address to be erased during remote Host upgrade.
  • Fixed: A bug in the File Transfer mode when connecting to older versions of Host.
  • Improved: Significantly improved and optimized XML parsing mechanism of the address book.
  • Improved: Updated Viewer interface.
  • Minor fixes and improvements.

New in Remote Utilities Host 5.5.2.0 (Jul 1, 2013)

  • Fixed: An error message that appeared when closing the Viewer
  • Fixed: Fixes in the File Transfer mode and other connection modes
  • Fixed: Minor fixes and improvements

New in Remote Utilities Host 5.5 (Jun 27, 2013)

  • Added: Auto reconnect during temporary network breakdowns
  • Added: New MSI configurator in the wizard form. New step added to the MSI configurator wizard that allows you to control which settings are applied during the remote Host update.
  • Added: A panel/window at the bottom-right corner on the Host side with the list of currently connected Viewers. The remote user can close some or all of the connections. This panel is optional and can be enabled/disabled in the Host settings.
  • Added: New "Full screen" view mode. When this mode is on, the window frame is removed but no scaling occurs. If the remote monitor resolution is higher than the local monitor resolution, scrolling is enabled. What was previously "Full screen" mode has been renamed "Full Screen Stretch".
  • Added: An option to erase/wipe Host settings from the remote PC when uninstalling.
  • Added: License Key Storage now shows the number of unused licenses left for each product key.
  • Added: View mode toggle icons have been added to the toolbar.
  • Added: Windows serial key is now displayed in the Inventory Manager report.
  • Added: Dragging the tab away from the Full Control and View window will pop out the tab into its own window (behavior similar to that of the web browser Google Chrome).
  • Added: French interface language.
  • Improved: Program operation on Windows 8 has been optimized to improve performance.
  • Improved: Error log now shows not only the error number but also additional information/explanation about the error.
  • Improved: "Capture sound" option is now included in the Connection Properties so you can enable it permanently for a selected address book entry.
  • Fixed: A bug that caused the Full Control and View window to change its position and dimensions every time the user switched to another remote screen tab. Now if a user maximizes the Full Control and View window it will stay maximized regardless of the new tabs open.
  • Fixed: A bug that caused an RDP over ID connection to close when minimizing the RDP window.
  • Fixed: Cascade authorization (Connect through Host feature) bug that caused erratic cascade connectivity and required manual logon to each intermediary Host.
  • Fixed: A bug that caused the times for the files in File Transfer mode, both local and remote, to be displayed in UTC time, not local time.
  • Minor fixes and improvements.

New in Remote Utilities Host 5.4.0.2 (Jan 16, 2013)

  • Added: The ability to disable remote printer driver installation when configuring an .msi file using MSI Configurator
  • Added: Warning if the IP/ID/DNS name field is left blank when adding a new connection.
  • Minor fixes and improvements

New in Remote Utilities Host 5.4.0.1 (Jan 16, 2013)

  • Added: Hebrew interface language
  • Added: Polish interface language

New in Remote Utilities Host 5.4 (Oct 30, 2012)

  • New: Remote printing (printing a remote document on a local printer)
  • New: Event/Connection log in the Viewer that helps diagnose connection problems if any
  • New: RDP over ID, a feature that allows you to connect by the RDP protocol using Remote Utilities' ID feature as a tunnel
  • New: "Reboot in Safe Mode with networking" option added to the Power Control connection mode
  • New: Improved Viewer interface and main toolbar
  • Fixes in the text chat mode
  • Minor fixes and improvements

New in Remote Utilities Host 5.3 (Aug 14, 2012)

  • Quick Connect module interface revamped, the module renamed to Quinnect Agent
  • 4-digit password is now available in RUT Host and Quinnect Agent
  • Ability to show a disclaimer to a remote customer was added to Quinnect Agent customization settings
  • Gateway Mediation Server (GMS) renamed to Quinnect Server and updated to version 1.2
  • Fixed issues when configuring different types of a distribution file using MSI Configurator
  • Fixed issues with Multiple users and permissions feature

New in Remote Utilities Host 5.2 (May 2, 2012)

  • New! Added Active Directory tree browser. Now the RUT-Viewer address book window shows the actual Active Directory tree, and you can connect to any computer right away. You can use the default domain controller for the network where the RUT-Viewer machine is located, or you can specify a different domain controller using a special dialog window.
  • New! Added different users with different permissions for a single RUT-Server. This feature is available for both the security system of Remote Utilities and WinNT security.
  • New! Added an "Ask user permission" option in RUT-Server settings. If this option is set, a message is displayed to the remote user, allowing them to accept or decline a remote connection.
  • New! Added the ability to launch and work when the remote computer is in Windows Safe Mode. The remote PC is available for remote connection after a reboot in Safe Mode.
  • New! Improved RUT-Viewer and RUT-Server installer. Now you do not need to uninstall the program manually before updating. Simply run the new version installer file and follow the installation wizard instructions to update the program.
  • Added Windows PE support.
  • Improved the Password setting window that appears after the RUT-Server installation has been simplified.
  • Removed the outdated video overlay connection mode.
  • Removed the HookDrv.dll library, which caused antivirus software to create a false alarm.
  • Made several other fixes and improvements.

New in Remote Utilities Host 5.1.2 (May 2, 2012)

  • Added IPv6 support.
  • Minor fixes.

New in Remote Utilities Host 5.1 (Dec 13, 2011)

  • New! Added QuickConnect module – the stand-alone RUT-Server executable that runs without installation and administrative privileges.
  • New! Added the ability to customize QuickConnect with logo and text for branding purposes.
  • New! Added Voice and Video chat connection mode optimized for slow networks.
  • New! Added Gateway Mediation Server, which is a replica of our global Internet ID server, but runs locally and is available for free.
  • New! Added tabs to the Full Control and View window, like in a web-browser. This can be disabled in the RUT-Viewer Options.
  • New! Added Remote Settings mode that grants direct access to remote RUT-Server settings via the corresponding item in the RUT-Viewer context menu.
  • Improved MSI Configurator tool – now this tool allows configuring three different output files: Standard MSI file (.msi), One-click installer (.exe) and QuickConnect (.exe).
  • Added Address Book Manager to allow working with several address books in different places including network locations.
  • Added the ability to automatically send the Internet ID and Password to the helpdesk technician via e-mail once the configured QuickConnect module is first run on the remote side.
  • Added multiple tabs, Windows 7 like address bar and the ability to transfer files from one remote PC to another in the File Transfer connection mode.
  • Added the ability to generate meta-keys for registering RUT-Servers. This protects the owner of the license from an unauthorized use of their license key. This is especially useful for Helpdesk license owners.
  • Added the ability to edit the properties of multiple connections at once.
  • Added the ability to show a small blue globe beside the RUT-Server icon when the connection with an Internet ID server is live.
  • Added automatic clipboard sync (so far for plain text only).
  • Added new error message system with message log and smart non-intrusive error notifications.
  • Added support for HTTP and SOCKS proxy servers both on the RUT-Server and RUT-Viewer side.
  • Now all installer and executable files are digitally signed with the certificate issued by DigiCert Inc.
  • Added support for proxy server NTLM authorization.
  • Improved Remote Webcam connection mode by making it transmit the image and sound in the real time using the latest audio and video codecs.
  • Improved Block Remote Screen window with the ability to show rich text formatting or a web page.
  • Improved the thumbnail previews algorithm in the RUT-Viewer main window.
  • Improved RUT-Server installer – now the UAC privileges elevation message shows only once.
  • Improved and extended Power Control mode (former ‘Shutdown’ mode).
  • Improved and extended Execute mode.
  • Minor improvements to the Callback Connection feature.
  • Fixed the occasional bugs when the Connect through Host feature was used.
  • Fixed bugs with the Internet ID, File Manager and multi-monitor features not working properly in some cases.
  • Fixed several bugs in the Screen Recorder connection mode.
  • Fixed memory leakage which occurred on the RUT-Server side in some cases.
  • Some changes to the user interface.
  • Multiple improvements and fixes.

New in Remote Utilities Host 5.0.1 (May 18, 2011)

  • Added: New licensing option - Home License

New in Remote Utilities Host 5.0 (Mar 22, 2011)

  • Internet-ID allows connecting over the Internet to a PC which is located behind a firewall or a NAT device. No network configuration on the remote PC side is necessary
  • Two new licensing options - Classic and Helpdesk