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ScreenConnect (formerly ConnectWise Control) Changelog

What's new in ScreenConnect (formerly ConnectWise Control) 6.9.20991.6893 Pre-release

Nov 20, 2018
  • Improvements:
  • Ability to allow Hosts to select permissions to apply to host pass links
  • Ability to drag and place desktop shortcuts between dual monitor environments broken out into separate windows
  • Ability to adjust columns in the Web UI
  • Ability to initiate command shell remote access connection to a machine
  • Ability to reset password from the log in page
  • NEW "Manage Credentials" role permission
  • The session detail panel hides on initial load of the host page on mobile devices
  • A placeholder image is shown when there is no screen preview of a Java guest client (headless) available
  • Ability to save a toolbox item to their local system
  • Username automatically populates in the "store credentials" dialog (.NET)
  • Fixed Issues:
  • Values are not suggested for use within CustomProperties when editing the session from the Start tab
  • Calling Helper property participantName does not return a value
  • Samsung Guests are slow to process host input
  • Capturers, etc are sometimes resetting after system setting change in .NET client
  • Uploading a file with the same name to the toolbox has some weird behavior
  • Using lasso tool over a somewhat large area of a monitor causes the client to crash
  • Releasing the Windows modifier that was previously held down, when the Java Client loses focus, is not working as expected.
  • Drag-over window showing up in the taskbar
  • Unable to drag and drop Tools into directories from the Manage Toolbox modal on the Host page
  • Sound Control panel on the windows guest client is not visible to guest when the host selects Speaker or Host Mic mode
  • "Share My Desktop" application list not fully populating
  • Lots UI and performance fixes/upgrades

New in ScreenConnect (formerly ConnectWise Control) 6.8.20068.6842 (Oct 9, 2018)

  • Fixed Issues:
  • User without ManageSessionGroups permission can still access the Session Group context menus
  • Various UI fixes related to new Shell design
  • Improvements:
  • Add Last(Host/Guest)ConnectEventTime in Frequently-used filters and Show Reference sections

New in ScreenConnect (formerly ConnectWise Control) 6.7.19388.6796 (Aug 16, 2018)

  • Improvements:
  • Live monitor preview in .NET host client
  • Added new session event trigger type to create another session event
  • Updated the join session instructions to be more modern and for better clarity
  • Redirect stdout/stderr for OS X client
  • Change the in session background/matte color to gray
  • Revamp the web application "Give Feedback" modal
  • Set focus to tab input box when tab is selected
  • Updated empty state connection message for sessions
  • Updated the 'Select Theme' modal for a more visually representative selection experience
  • Made the '>1000 session' notification panel freeze on the top of the session list
  • Update the design of the OTP email
  • Various minor/background improvements
  • Fixed Issues:
  • Host page transition animation in 6.6 impacts session load time
  • .NET client service name and display name rendered using Chinese characters
  • Mac client icon incorrectly rendered as a pencil/ruler icon on High Sierra when bundle downloaded from mono server
  • RunToolElevated option is erroneously available for folders in the Toolbox Modal
  • Specific circumstances cause printers to stay behind after Host disconnect
  • FileNotFoundException when using OAuth2/SAML from Azure on Mono
  • Host page Commands are failing to return a response against XP and 2K3 Guests
  • Bad Signature of SAML response due to failed assertion validation
  • Specific malformed value in UnderControlBanner causes windowsclient to repeatedly crash
  • Session group panel scrolls to bottom on move between support/access/meeting
  • The General Tab in session detail panel should refresh every minute as Start Tab does
  • Incorrect thumbnail is displayed for custom theme
  • Specific unicode character appended to Command results when executed against specific Windows Guest operating systems
  • Dynamic updating of PingTimeMilliseconds not persistent
  • mailto links invoked via TrayLink#Url fail to open correct external application on Mac Guests
  • Connecting to a session by joining with a code on iOS Chrome results in "Unknown Error"
  • Closing the Session Detail Panel hides it below the Host Page
  • Unhandled Exception when closing .NET client window
  • Session description in session list does not get correct css class name
  • Various minor/visual bugs

New in ScreenConnect (formerly ConnectWise Control) 6.6.18120.6697 (May 3, 2018)

  • Fixed Issues:
  • Session Detail Panel occasionally displays session information for a session other than what is currently selected
  • Unable to right-click and create a new directory within the Shared Toolbox from the Host page

New in ScreenConnect (formerly ConnectWise Control) 6.6.17808.6681 Pre-Release (Apr 17, 2018)

  • Improvements:
  • Rename table headers in "Revoke Access" section to be more human
  • Fixed Issues:
  • Bad Signature of SAML response due to failed assertion validation
  • Focus and content lost when refresh tab event executes when typing a Message into a Session
  • Static web methods defined by an extension are not found when called

New in ScreenConnect (formerly ConnectWise Control) 6.6.17376.6661 Pre-Release (Apr 2, 2018)

  • Improvements:
  • Service methods available through RESTful APIs
  • Fixed Issues:
  • CryptographicException trying to sign into a Cloud instance using SAML with GSuite
  • Minimum 6 character password restriction breaks the wizard
  • Creating a new session with the session list display limited selects all sessions
  • When you have more than 1000 sessions, and create a new one it selects the wrong session
  • "Run Tool Elevated" feature available from "Manage Toolbox" dialog

New in ScreenConnect (formerly ConnectWise Control) 6.6.17081.6648 Pre-Release (Mar 16, 2018)

  • Improvements:
  • Added SAML/OAuth2 login failures error page
  • Fixed Issues:
  • Menu icon shows up on Guest Page mobile view
  • Bad signature of SAML response

New in ScreenConnect (formerly ConnectWise Control) 6.6.16790.6633 Pre-Release (Mar 5, 2018)

  • Improvements:
  • Allow hosts to choose/set the behavior of maximizing the client window in session
  • Display the actual name of the computer as the session name on the host page instead of the static 'App Runtime for Chrome Dev' string when setting up access to view a Chromebook's screen.
  • Display "Chrome OS Device" as the session name on the host page instead of the static 'App Runtime for Chrome Dev' string when setting up access to view a Chromebook's screen.
  • Change the color red we use in product
  • Fixed Issues:
  • Login page doesn't handle 400 responses from SAML requests and displays server error page instead
  • Calls to Clipboard.GetText in ClipboardContentChanged handler sometimes return incorrect (empty) value when host copies text locally and is connected to at least two sessions concurrently
  • DetailTabContent needs overflow: auto
  • Attempting to drag a directory into the interface changes UI but doesn't allow directory upload
  • Sending Win key keyboard shortcuts, e.g. Command+r, from OS X host launches the start menu on Windows guest
  • Auto-launch link for iOS is showing error
  • Chrome OS guest client continuously re-prompting the user for screen sharing after a certain point of time during the session.
  • LockOnDisconnect not working on OS X 10.11+ guests
  • SAML doesn't correctly handle identity provider login urls containing query parameters

New in ScreenConnect (formerly ConnectWise Control) 6.6.16355.6607 Pre-Release (Feb 14, 2018)

  • Improvements:
  • Add a setting to SAML config modal that accepts a data uri containing the SP's metadata
  • Correct terminology in OAuth2 elements
  • Require 6 character password for forms users by default
  • Add a representational image of the currently selected theme
  • Set Welcome Panel to a fixed height
  • Disable PrintInSession permission for all support session groups under the default roles
  • Update logo to the CW Control Box logo: client resources
  • Open the corresponding tab of a session action when invoking it via the session list menu
  • Update session type explanation under Support, Meet and Access to clarify their meanings
  • Fixed Issues:
  • Edit Schedule Modal Dialog Save button have wrong width
  • Quickly switching into a different session after typing sometimes results in a stuck keypress to a Java guest
  • App fails to load sites hosted by mono server using Let's Encrypt cert
  • arge session groups do not load in Edge browser, version 40.15063
  • Login button loading animation does not stop if user clicks on it with an empty password.
  • Able to edit Code and Make session public even if you don't have the "EditSession" permission
  • Need to show logo on Guest page when width < 520px
  • TimeSpan change to GetAccessToken in ServerCryptoManager breaks backwards compatibility with any extension calling into the previously defined method
  • Edge browser does not display login button animation on click
  • Left navbar and potentially other parts of web ui need to have user-select: none

New in ScreenConnect (formerly ConnectWise Control) 6.5.16258.6597 Pre-Release (Jan 23, 2018)

  • Fixed Issues:
  • Unable to send email via Gmail SMTP from mono server due to SSL error
  • Properly signed extensions fail to load with SecurityException when installed on mono servers
  • Improvements:
  • Remove the IdentityProviderMetadataURL requirement for SAML

New in ScreenConnect (formerly ConnectWise Control) 6.5.16127.6586 Pre-Release (Jan 15, 2018)

  • Fixed Issues:
  • "Install Access" command does not work against Linux Guests
  • Commands and start tabs both appear as selected when navigating from support to meeting to support pages when commands tab is initially selected
  • Client service stops immediately after starting after upgrading to 6.5 on Windows XP/Win2k3 and Windows 7 32 bit guests
  • Improvements:
  • Renamed SAML terminology - manifest to metadata

New in ScreenConnect (formerly ConnectWise Control) 6.5.16003.6579 Pre-Release (Jan 10, 2018)

  • Fixed Issues:
  • InvalidCastException thrown when saving delete session connections maintenance plan actions on mono servers
  • Host presented with blank screens if magnification blitter throws AccessViolationException while multi-monitor guest's screens are blanked
  • Guest screen does not refresh in host client while host is viewing the primary monitor on a multi-monitor guest after logging into the guest machine
  • Incorrect application focus change when sending specific commands through the Host client
  • Mono server not passing new app.config settings to client when building Mac pkg
  • Excluded layered window handles aren't removed when windows are disposed
  • Querying the audit log fails on mono servers in Chrome, Edge, Opera, Vivaldi
  • When installing 6.5 pkg on OS X High Sierra, dialog prompts user to install legacy Java SE 6 runtime

New in ScreenConnect (formerly ConnectWise Control) 6.4.15787.6556 (Dec 14, 2017)

  • Fixed Issues:
  • Minor build configuration issue causing slow instances in the cloud

New in ScreenConnect (formerly ConnectWise Control) 6.5.15743.655 Pre-Release (Dec 13, 2017)

  • New Extension Developer Program:
  • We're making a few changes to our Extension Marketplace in the version 6.5 release, making it easier for you to share and monetize the extensions you build. Visit the announcement for more information.

New in ScreenConnect (formerly ConnectWise Control) 6.4.15361.6527 (Nov 15, 2017)

  • Fixed Issues:
  • Fixed what we broke when we fixed the last thing that was broken

New in ScreenConnect (formerly ConnectWise Control) 6.4.15083.6507 (Oct 27, 2017)

  • Fixed Issues:
  • Access client installer built with user-defined NameCallbackFormat fails to call back with the specified name
  • Selecting ellipsis to edit session group in IE 11 can launch the edit sessions modal instead
  • Improvements to new manage toolbox feature
  • .NET host client slides across screen during resize after reaching smallest window size possible

New in ScreenConnect (formerly ConnectWise Control) 6.4.14949.6493 Pre-Release (Oct 12, 2017)

  • Fixed Issues:
  • Password hashes are not correctly transformed/maintained when upgrading the server on mono

New in ScreenConnect (formerly ConnectWise Control) 6.4.14664.6473 Pre-Release (Sep 26, 2017)

  • Improvements:
  • Revamped build installer modal
  • Ability to copy direct link from build installer modal
  • CSS improvements
  • Fixed Issues:
  • "The package is of bad quality" lintian warning with Debian package
  • SVG images broken when accessing site hosted by mono server
  • Windows 7 performance issues
  • Error when attempting to login as user with Force password change at next login enabled

New in ScreenConnect (formerly ConnectWise Control) 6.4.14094.6429 Pre-Release (Aug 17, 2017)

  • Improvements:
  • Ability to manage toolbox items from the web portal
  • Fixed Issues:
  • Guest page welcome panel misaligned on mobile
  • Cloud cookies and instance cookies interfering with one another

New in ScreenConnect (formerly ConnectWise Control) 6.3.13446.6374 Pre-Release (Jun 20, 2017)

  • Improvements:
  • Add 'FirstEventTime' to session groups reference
  • Improve performance of populating a large number of access sessions on the access list
  • Fixed Issues:
  • SessionPanel.PropertyJoinMode visibility properties are still available

New in ScreenConnect (formerly ConnectWise Control) 6.3.13317.6355 Pre-Release (Jun 10, 2017)

  • Fixed Issues:
  • Screen capturer waiting for the wrong amount of time on machines with >=4 CPU cores
  • Web server recycling being clocked because async results were not abortable

New in ScreenConnect (formerly ConnectWise Control) 6.3.13256.6348 Pre-Release (May 22, 2017)

  • Features:
  • SecurityPanel.EmailVisible to true by default
  • Allow users to save a new device used to login as a trusted device
  • Add a setting to mute participants mics by default
  • Automatically join guests to a session when joining with the invitation url
  • Property to group sessions by last connected/disconnected time
  • Join Mode Custom Property Under Session List visibility configurable
  • Provide a property to group sessions by created time
  • Server requires .NET 4.5
  • *NEW* Build installer modal UI
  • *NEW* Sytax helper for building Session Group filters
  • *NEW* Property to group sessions by created time
  • Fixed Issues:
  • Duo setup causes display issue on the Security tab
  • A host with sufficient permission to join a session is sometimes joined as guest on mono servers
  • "Collection was of a fixed size" error when saving a Database Maintenance Action when no other actions currently exist within the web.config
  • Server installation prematurely terminates with message "This application requires .NET Framework 4.5..." when .NET >= 4.5.1 already installed
  • Client using a lot of resources in Windows 2008 R2
  • Java Exception stopping Ubuntu host connections
  • SendInvitationEmail command uses HostPassPanel.EmailBodyIsHtml resource string instead of one defined for invitation
  • Database maintenance plan runs every few seconds if RunEveryDayFrequency is less than 1
  • Ending an Access session does not stop the service on the remote machine
  • "Given key was not present in the dictionary" when attempting to delete any Role from the Security tab if any user has a trailing space in their username
  • Navigation panel does not have minimum height

New in ScreenConnect (formerly ConnectWise Control) 6.2.12963.6312 (Apr 14, 2017)

  • Improvements:
  • Updated instruction text for End/Uninstall modal
  • Fixed Issues:
  • Guest annotation disabled during meetings

New in ScreenConnect (formerly ConnectWise Control) 6.2.12938.6309 Pre-release (Apr 11, 2017)

  • Fixed Issues:
  • Unable to Join Meetings
  • QueuedUninstallAndEnd event not processed
  • Text does not show up on guest page when using Dark theme
  • Two clients are downloaded when guest attempts to join Support session
  • Session group popup menu show up in the wrong position
  • Help panel missing from session details panel

New in ScreenConnect (formerly ConnectWise Control) 6.2.12886.6302 Pre-release (Apr 4, 2017)

  • Features:
  • Changed application title resource from "ConnectWise Control" to "ConnectWiseControl"
  • Higher resolution default LogoIcon image
  • Fixed Issues:
  • PipeException thrown after clicking "Finish" to complete setup wizard
  • Unacknowledge event notifications are not clearing properly from the host page
  • Making client full screen from portrait monitor on other portrait monitor does not consume entire screen
  • Session group menu button has 'undefined' tooltip
  • Reordering session groups causes unintended behavior
  • Java host client in an access session shows the connection information panel and does not allow the user to control the guest.
  • License tab showing negative numbers for concurrent session limits

New in ScreenConnect (formerly ConnectWise Control) 6.2.12811.6295 Pre-release (Mar 30, 2017)

  • Features:
  • Ability to create multiple session groups at once
  • Added new brand images
  • Optimized and updated resource images
  • Fixed Issues:
  • Clicking "Change Password" before entering any auth info throws ArgumentNullException server error
  • Occasional incorrect keystrokes being sent to OSX Guest resulting in all keys sending the letter 'a'
  • In a newly created meeting, Panel says "Guests have joined" when only a host has joined
  • Licenses being incorrectly parsed giving false Expiration Date
  • Create session group link text is hard to read
  • Manage session group icon is hard to see
  • Host page detail panel Hosts Connected and Guests Connected fields not populated
  • Host page is significantly slower to load and respond in Safari than in other browsers.

New in ScreenConnect (formerly ConnectWise Control) 6.2.12684.6281 Pre-release (Mar 15, 2017)

  • Features:
  • Added brackets around timestamps in client chat window
  • *NEW* Support session creation application experience
  • Fixed Issues:
  • PasswordQuestion value is not saved when creating a new internal user
  • Prompt for storage form not displayed on guest machine when host selects "Prompt for Storage"
  • Block guest input, blank guest monitor, and acquire wake lock misc. menu button states are incorrect
  • FaultException repeatedly thrown when incorrectly defined subgroup expression contains a space

New in ScreenConnect (formerly ConnectWise Control) 6.2.12646.6275 Pre-release (Mar 9, 2017)

  • Features:
  • Persistent "end of session" popup message after unattended session
  • Update resource strings to reflect new branding: ScreenConnect -> ConnectWise Control
  • Styled scroll bars on the Host and Admin pages
  • Updated checkbox style
  • *NEW* Tray icon shows indicator based on state of client (connected, error, etc.)
  • *NEW* Responsive elements to website for better Mobile experience
  • *NEW* "Blank guest monitor" now available on Mac
  • *NEW* "Capture screenshot" now available on Mac and Linux
  • *NEW* Easier to use manage session group interface
  • *NEW* Message timestamps in client Chat window
  • Fixed Issues:
  • Unable to edit or delete a user if the name within the User.xml has a trailing space
  • Admins cannot unlock locked user accounts by changing the user's password
  • Black Screen Connecting To Ubuntu 16 running on Java 9 Update 154
  • Login page overlaps logo panel on small screens
  • Visible "under control" banner prevents host from typing password at login screen on Linux
  • .NET guest client fails to update shared clipboard when host copies logged in user's Documents directory
  • "Under control" banner not made visible upon subsequent connections to the same session
  • Adding "Exit" to DisabledCommandNames list in app.config causes support/access session under control banner drop down menus to behave incorrectly
  • Incorrect display offset on Host when application is maximized on a secondary display when the Primary display has a lower resolution

New in ScreenConnect (formerly ConnectWise Control) 6.1.12189.6226 (Jan 18, 2017)

  • Our 6.1 stable release has been removed from the site as we are investigating an issue affecting the build. We've uploaded 6.1 Pre-Release as a preview of what's to come. Please remember, we do not recommend installing prereleases in production environments. We expect to have a rerelease of 6.1 stable the week of 01/23/2017.
  • Fixed issues:
  • Up/down keys not working to scroll through command history in commands tab
  • RefreshTab event on Host page does not automatically scroll the tab to display the latest event
  • Blanking multi-monitor Win 10 or Win2k12 guest prevents host from viewing all monitors

New in ScreenConnect (formerly ConnectWise Control) 6.1.12103.6212 Pre-Release (Jan 5, 2017)

  • Display a better error message to a guest attempting to use an ended session invite link
  • Consent dialog box will pop up with focus on Mac
  • Improved text for "Filtered Sessions Empty State" message
  • Fixed issues:
  • Guest status window can extend past bottom on the screen on low resolution devices
  • Appearance resources of Boolean type require case-sensitive entries in order to take affect
  • Unable to update session names/custom property values via Edit Sessions modal
  • The 'Build Installer modal' ContentPanel is inappropriately styled when more than one custom property is visible
  • Unable to send keystrokes through another screen sharing application if connected into an OSX machine with ScreenConnect
  • Problems with clipboard syncing
  • Inconsistent black screens when remote machine has multiple monitors and/or video cards
  • Cursor offset when using Annotations in Meeting on Linux Host when drawn by Guest
  • Incorrect screen capturing and input sending behavior with Guest XP
  • Remote printers remain on guest machine after session

New in ScreenConnect (formerly ConnectWise Control) 6.1.12054 Pre-Release (Jan 5, 2017)

  • Add the ability to extend the time period after the end of a session the dialogue box stays open
  • Minor updates to UI of the Admin page
  • Create Security Page Edit Role Panel Multi-selection functions
  • Fixed issues:
  • Unable to display special characters in user objects when using LDAP for user source
  • Linux server install script can take an extremely long time to backup the instance before upgrade if there are a lot of Session files
  • Java client incorrectly recognizing dynamically generated Toolbox exes
  • Mac Host Client - Some menu items in the menu bar do not update and become unresponsive.
  • FaultException thrown when a Subgroup Expression is set to use a variable that it does not calculate
  • Datalist element for Custom Properties does not populate within the Edit Session modal dialog
  • Control Banner reappears after being hidden when annotation mode changes on Java Guest client
  • Problems with new Security page UI
  • ExtensionPanels having class Disabled, LoadError, or IncorrectVersion are no longer styled with decreased opacity
  • Tooltips on Extension panels not showing
  • Extensions with unused variables do not load on Mono installation
  • Host client not rendering/refreshing correctly with Ubuntu 14.04 host.

New in ScreenConnect (formerly ConnectWise Control) 6.1.11959 Pre-Release (Jan 5, 2017)

  • 'Print Screen' key now passed directly to guest
  • Added ability to filter sessions in the session list verbatim by putting them in quotes
  • Fixes for the following issues:
  • web.config setting was incompatible with cloud instances

New in ScreenConnect (formerly ConnectWise Control) 6.1.11954 Pre-Release (Jan 5, 2017)

  • Added support for cursor type capture in the Java client on Mac
  • Updated Change password page to match new look
  • ALT+LSHIFT changes Windows Keyboard Language selection for only Guest
  • Updated error message appearance on Login page
  • Added Feedback survey form that appears randomly after closing the Host client
  • Added Exit option to Mac 'Under Control' banner
  • New compression logic for performance enhancements
  • Fixes for the following issues:
  • Unable to run on-prem server upgrade due to unhandled exception
  • In IE 11 and Edge 38, scoped permissions selector doesn't correctly update ScopedPermissionFieldSet element when adding or editing roles
  • ViewSessionGuestScreenshot permission not applied to Administrator role on fresh server install
  • Under Control' banner does not stay hidden
  • Various fixes for new Security Page UI

New in ScreenConnect (formerly ConnectWise Control) 6.1.11836 Pre-Release (Jan 5, 2017)

  • Visual indicator of which extensions are enabled on the Extensions page.
  • Allow configuration of multiple authentication sources
  • NEW Security page UI
  • Support session now ends automatically when exiting host client (AlwaysEndSessionOnExit)
  • NEW Login Page design
  • Sub-groups can be collapsed by triangle click
  • Connection banner displayed when techs are connected through Java client

New in ScreenConnect (formerly ConnectWise Control) 6.0.11622.6115 (Jan 5, 2017)

  • change to recognition of different keyboard layouts that was causing issues

New in ScreenConnect (formerly ConnectWise Control) 6.0.11619 (Jan 5, 2017)

  • all fixes from 6.0.11365
  • changed session type heading showing when role based permissions are not set for those items
  • fix for error consent is given after host has disconnected
  • updated extension framework for certain extensions for backwards compatibility
  • added configurable time expiration parameter for connection consent

New in ScreenConnect (formerly ConnectWise Control) 6.0.11365 (Jan 5, 2017)

  • fix for CSS issues with Embedded theme
  • fix for links going to the Google play store even if app is installed
  • license usage reports generated for new license types

New in ScreenConnect (formerly ConnectWise Control) 6.0.11299 (Jan 5, 2017)

  • updated main page background to city grid
  • fixed so restoring client after Show the Desktop clicked is possible
  • fix to get chat messages to wrap
  • fixed some css things that were causing internal exceptions

New in ScreenConnect (formerly ConnectWise Control) 6.0.11279.6065 Pre-Release (Aug 10, 2016)

  • fix for issue where server crashes after sending "reboot and reconnect" message when host does not have HostSessionWithoutConsent permission

New in ScreenConnect (formerly ConnectWise Control) 6.0.11175.6052 Pre-Release (Aug 2, 2016)

  • session group path added to host page header bar
  • fix for issue causing wait times during login for access session on OS X 10.11.5
  • fix to make history panel scrollable
  • fix for issue with transcoding successive files
  • upgraded UI of Share My Desktop feature in java client
  • fixes for multiple issues with timeline appearance and behavior
  • fix for issue where Windows shutdown prompts were invisible to host in session
  • made "under control banner" opaque on XP/2003
  • CSS refinements and updates for theming
  • added ability to share single monitor on Mac during meeting
  • fix for issue showing annotation window in taskbar in Java client
  • added setting to suppress "App Hidden" balloon

New in ScreenConnect (formerly ConnectWise Control) 6.0.11113.6039 Pre-Release (Jul 19, 2016)

  • fix for case sensitivity for .scapp extension names
  • fix for error in timeline rendering when center is less than padding
  • improved file permission safety for temp file of commands
  • fix for sha256 implementation in XP
  • added fix for better exception capturing on windows client
  • fix for run tool dialog with folders
  • fix for key lock syncing for windows client
  • fix for black screen on access session with CentOS 5.0 guest
  • readded extras menu
  • fixed UI issues:
  • issues when session group is null
  • under control banner operates incorrectly if bitmap isn't defined
  • drawings shown incorrectly in meetings
  • annotations when sharing different monitor
  • css issues in website themes
  • host page table not refreshing correctly
  • various rendering issues in older browsers
  • issues in host page selection

New in ScreenConnect (formerly ConnectWise Control) 6.0.11033.6032 Pre-Release (Jul 8, 2016)

  • made meeting icon smaller
  • changed web service to disallow different origin requests unless specifically allowed
  • added services to enforce reissue intervals
  • fixed null ref exception with toast on close client
  • fixed mono not updating session group values
  • updated join button image

New in ScreenConnect (formerly ConnectWise Control) 5.6.10957.6018 (Jul 8, 2016)

  • fixed issue in client with XP version checking
  • fixed issue in error checking during web authentication

New in ScreenConnect (formerly ConnectWise Control) 5.6.10838.5991 Pre-Release (May 27, 2016)

  • fixed signature embedding to avoid extraneous prompts when launching windows client
  • fixed force change password at next login option to work correctly
  • fixed stop/start of web server to work better (we broke something a few builds ago)
  • fixed proxy specification to parse better when in format "server:port"
  • fixed client to resize correctly when docking/undocking items when there are multiple monitors of same size and you've switched between htem
  • fixed movedown command on manage session groups to be enabled correctly
  • resized little gear on under control banner to match size of app icon
  • optimized javascript building of host page table helping when loading thousands of sessions

New in ScreenConnect (formerly ConnectWise Control) 5.6.10753.5976 Pre-Release (May 14, 2016)

  • fixed asynchronous web service bug introduced in last pre-release
  • clean up pipe directory when java client stopped
  • make ClientFileTransferHandler only create ProgressDialog if not headless
  • add fallback to old pipe location in the Mac client service, so the client gets upgraded properly
  • made linux/mac client cleanup transferred files better
  • made client send empty viewport when minimized to prevent capturing
  • fixed inefficiency in .net capturing
  • added white icon to under control banner

New in ScreenConnect (formerly ConnectWise Control) 5.6.10718.5966 Pre-Release (May 4, 2016)

  • fixed our web service framework to not be broken on linux/mono
  • fixed mis-showing upgrade prompt for un-upgradeable clickonce client
  • fixed slowness of retina host client
  • fixed some client script stuff for the new extension review features
  • fixed calling method not present in java 1.5 which broke some linux unattendeds

New in ScreenConnect (formerly ConnectWise Control) 5.6.10711.5963 Pre-Release (Apr 30, 2016)

  • fixed where filter box on the search page would return results from when words ran together from different fields
  • fixed os x clipboard capturer to work more reliably
  • added ability to auto-consent to control after N seconds (app.config)
  • added prompt to upgrade host client
  • fixed so printers are added successfully when a comma is present in the name
  • fixed osx pipe communication to work when user doesn't have access to /tmp
  • hack fix for current windows 10 insider build to use different screen capturer, hoping they fix it soon (they break it periodically and we have to do this)
  • fix mono/linux to work with reporting engine
  • fix so guid columns can be specified as filters in search
  • made file transfer messages extend idle time
  • now allow ampersand character in FileDownload.BaseName

New in ScreenConnect (formerly ConnectWise Control) 5.6.10572.5925 Pre-Release (Mar 22, 2016)

  • changed sound capture to use integrated windows voice capture dsp which provides echo cancellation, auto gain control, and noise suppression. VOIP is a lot more pleasant now (on windows)
  • prevented downgrade of windows client because MSI doesn't deal with it very well (and hoses the client)
  • added USERLOGINNAME, USERDISPLAYNAME, and USERROLES variables to use in session group filters
  • fixed sound capturer to correctly dispose of devices and a few flow control bugs
  • fixed client to not throw exception when closing mainform popped open for a different monitor
  • fixed so 'always on top' menu item is correctly checked/unchecked on start of client
  • added logic to automatically figure out some content types from base64 data so right click "save image as", etc, will default to correct file extension
  • updated guest session starter extension so it won't conflict with connectwise extension

New in ScreenConnect (formerly ConnectWise Control) 5.6.10557.5920 Pre-Release (Mar 18, 2016)

  • fixed windows client to not spawn user process as local system which was creating all sorts of problems with wallpaper, file transfer, etc
  • fixed so host client is made active on launch when 'always on top' is selected
  • fixed so under control banner is sized correctly and includes all viewers
  • fixed time conversion with querying videos in audit trail
  • fixed messages on host page to refer to buttons correctly '+' vs 'Create +'
  • fixed crashing on retina macs (hopefully for good)
  • made linux client start clients correctly if fgconsole isn't available
  • fixed java status window alignment
  • fixed black screen on mac due to not determining elevation correctly
  • added unsupported messages for blanking and blocking in mac/linux client
  • changed windows implementation to use libav to work when windows server desktop experience isn't installed
  • fixed windows client desktop scaling to work better with high dpi displays
  • fixed mac sending text as keystrokes to support longer strings
  • fixed so client isn't maximized after meeting sharing starts
  • fixed basic auth when username contains @ symbol
  • fixed app.config settings for under control banner
  • fixed mac capture when laptop screen is closed but other monitor is active
  • removed out of date client version message from meeting sessions
  • fixed relay recording to not have small invalid recordings between actual recordings
  • added laser pointer to linux/mac annotation
  • fixed printing in landscape for certain types of printers
  • fixed some instances of stuck modifier keys with linux/mac client
  • added IsEnded column to reports
  • fixed mac unattended to reload itself better when updated
  • fixed sending clipboard as keystrokes not working on mac login screen
  • fixed mac client starting on new user apple id/cloud screen
  • fixed transcoding of videos from old client versions
  • fixed mac client to correctly restore wallpaper when switching to/from login screen
  • added 'WARNING' when upgrading with out-of-date licenses

New in ScreenConnect (formerly ConnectWise Control) 5.6.10387.5886 Pre-Release (Feb 15, 2016)

  • fixed bug in maintenance plan sql that caused error on SQL Server
  • added hover-over title for extension descriptions
  • fixed toolbox to show enabled/disabled correctly on connection state change
  • fixed to not allow maximize by double clicking when it's there is no maximize button

New in ScreenConnect (formerly ConnectWise Control) 5.5.10194.5861 (Jan 22, 2016)

  • made cloud license check more resilient to network disruptions

New in ScreenConnect (formerly ConnectWise Control) 5.5.10185.5856 RC (Jan 14, 2016)

  • fixed so extensions with IDynamicSessionEventTrigger will work on linux/mono servers
  • added derived columns Is*Populated and *Length to string columns for reporting
  • added check for dwm before instantiating mainform to fix xp
  • fixed input idle disconnection timer
  • populated Host property of session event for InitiatedJoin events

New in ScreenConnect (formerly ConnectWise Control) 5.5.10103.5829 RC (Dec 19, 2015)

  • fixed Firefox and Chrome to work with calendar events
  • fixed some android keyboard issues
  • fixed so osx client could be installed to directory with non-latin unicode characters
  • fixed default favicons to be 32-bit pngs because that's all that IE will render as icons
  • fixed OTP box to have focus when displayed
  • disabled auto-complete for OTP box
  • fixed keyboard hooker to not screw up windows key combinations

New in ScreenConnect (formerly ConnectWise Control) 5.5.9968.5807 Pre-Release (Dec 3, 2015)

  • fixed application-level ping to not disconnect every 21 minutes
  • fixed guest info
  • fixed client to prevent mainform minimized when closing toolbox form
  • reset annotation mode once last host disconnects
  • disabled enter-join
  • fixed to send empty viewport to client when minimized to reduce traffic
  • made extension framework work better for different product versions where we don't recognize value in xml
  • fixed so client service wouldn't respond twice to printers request making them hang on delete

New in ScreenConnect (formerly ConnectWise Control) 5.4.9730.5756 Pre-Release (Alpha) (Oct 6, 2015)

  • removed suggestion for .net framework assistant for firefox because it's defunct
  • added timestamp to extended auditing capture file names so we wouldn't have to look inside file during query
  • fixed clipboard/dragdrop stuff in windows client allowing pasting across sessions and repasting same content
  • fix to normalize paths sent to shell copy operations allowing relative directories, etc to be specified as paths in app.config
  • added session connection events for printing, file transfer, and clipboard activity

New in ScreenConnect (formerly ConnectWise Control) 5.4.9675.5750 (Oct 2, 2015)

  • added ability for windows phone/whatever app to connect to 5.4 (though the web ui won't recognize)
  • fixed IE starting to type on the host page to go to search box correctly
  • fixed so 'update guest info' link isn't visible if no guest info is already on the session

New in ScreenConnect (formerly ConnectWise Control) 5.4.9557.5722 Pre-Release (Sep 3, 2015)

  • made server and client services auto-delayed start due to windows 10 issues (but should also affect existing issues with this)
  • made login page refocus on password after invalid login
  • added 'give feedback' option under help menu
  • made page render better in newer ie and edge mobile
  • made setup wizard page not allow login
  • made annotations correctly offset when sharing non-origin monitor in meeting
  • put annotation controls onto host ui when sharing screen
  • fixed java client to report guest info when running in service mode and client not running in session
  • reset monitor blanking and input blocking once last host disconnects
  • fixed remote printing to work when printer name plus host name is more than 64 characters

New in ScreenConnect (formerly ConnectWise Control) 5.4.9332.5683 Pre-Release (Jul 27, 2015)

  • added ability to run toolbox items from host page
  • added session subgroups
  • reworked license admin tab to remove save button and use dialogs instead
  • added license usage summary to license admin tab
  • added evaluation status and buy button to top page during evaluation period
  • made client scrub files better on uninstall
  • made client ProgramData ScreenConnect folder writable from installer so changes can be saved at runtime
  • made toolbox items run in session 0 service session if no client session is available on windows
  • fixed some protocol ordering issues that should make ios and android not get black screens when connecting (intermittent)
  • made client SpecifyProxyServer a command that is disable-able
  • added SupportAutoConsentIfUserProcessNotRunning and AccessAutoConsentIfUserProcessNotRunning app.config settings
  • added SupportShowBalloonOnConnect and AccessShowBalloonOnConnect app.config settings
  • added SupportHideWallpaperOnConnect and AccessHideWallpaperOnConnect app.config settings
  • added SupportLockMachineOnConnect and AccessLockMachineOnConnect app.config settings
  • added SupportShowSystemTrayIconand AccessShowSystemTrayIconapp.config settings
  • changed company name that appears in dlls and windows add/remove programs
  • stopped trimming the password in credential dialog to accommodate masochists with leading and/or trailing spaces in their passwords
  • made error messages red in web UI
  • fixed linux/mono server installer on debian based os to not output anything as a result of rc-d update
  • fixed windows client system tray to display session title after first install
  • made relay change subscription routines much more efficient
  • made deleting session activity maintenance plan routine much more efficient
  • fixed some stuff with os x code signing
  • fixed so estimating file size (which is terribly inaccurate anyway) will not instantiate the video codecs and won't crash the server process when the codecs aren't installed
  • added linOTP one-time password provider
  • iOS changes:
  • chatting on iphone
  • made chat a popout bubble rather than full formsheet
  • unblock/unblank
  • hopefully iOS 9
  • compiled to 64-bit
  • fixed compatibility with iOS 7 and below

New in ScreenConnect (formerly ConnectWise Control) 5.3.9074.5646 (Jul 27, 2015)

  • fixed direct upgrade from 4.4 leaving CacheBusterModule because of namespace change
  • fixed for clients to upgrade user.config files from old namespace
  • allowed specifying services to run in different processes under windows (requires registry edits or service reconfig to make work)

New in ScreenConnect (formerly ConnectWise Control) 5.3.9037.5640 (Jul 27, 2015)

  • fixed to reposition monitors correctly when switching between then in full screen mode
  • fixed to clear list of logon sessions when disconnected
  • fixed rendering sound in java client
  • fixed to not send sound disabled message to android client because it can't handle new enum value
  • put in some retry logic for deleting printers that give "Generic Error" when trying to delete first time

New in ScreenConnect (formerly ConnectWise Control) 5.3.9011.5632 Pre-Release (Jul 27, 2015)

  • fixed toolbox concurrency lock so that we don't get an error when deleting directory
  • changed from ctrl-alt-insert to ctrl-alt-home
  • fixed java client 100% cpu on windows
  • several relay optimizations for cpu usage with many unattended
  • Openjdk workaround for mac host client crashing when certain keyboard layouts are active
  • reapply blurriness fix for openjdk
  • added cd to server init.d script to fix elusive bug

New in ScreenConnect (formerly ConnectWise Control) 5.3.8946.5618 Pre-Release (Jul 27, 2015)

  • fix so cursor doesn't show up in top right of clients when it's not there

New in ScreenConnect (formerly ConnectWise Control) 5.3.8835.5591 Pre-Release (Jul 27, 2015)

  • fixed maintenance plan to not delete created and ended events from session
  • fixed on-time password under active directory authentication
  • fixed zoom panel to be visible when not connected
  • fixed the duplicate From: label on the audit date range to say To
  • fixed so if non-otp value is in password question field, it won't enforce
  • fixed so win32 error when trying to get host's printers doesn't crash app
  • updated samsung app and added key mapping for app_switch
  • fixed logon session selector for linux/mac host clients
  • fixed so first chat message comes through (before it was ignored)

New in ScreenConnect (formerly ConnectWise Control) 5.3.8790.5582 Pre-Release (Jul 27, 2015)

  • fixed client to send new viewport when switching between monitors of the same size
  • fixed for labtech license to not have issue with new license capabilities
  • fixed to upgrade app.config with new namespaces
  • fixed client crash when multiple forms are opened and the original one is closed before the others

New in ScreenConnect (formerly ConnectWise Control) 5.2.8694.5556 (Jul 27, 2015)

  • added "DisableRemotePrinting" appSetting on server to disable remote printing
  • fixed mac/linux sound
  • fixed external accessibility test error
  • fixed linux/mono auth cookie to be HttpOnly so that IE would accept it (and because that's what we intended)

New in ScreenConnect (formerly ConnectWise Control) 4.0.5454.5032 (Oct 31, 2013)

  • Enhancements:
  • Web UI template reworked
  • Host page entirely reworked
  • Moved from XML session files to database
  • Added "Timeline" that visually renders session history, live
  • Added wake-on-lan
  • Added command line interface
  • Added ability to chat with users inside the session from the web UI
  • Added data fields for machine name/domain, logged on user name/domain, idle time, and up to 8 custom fields
  • New screen previews of connected guest
  • Added change password page
  • Full list of changes available via the 4.0 Output Stream

New in ScreenConnect (formerly ConnectWise Control) 3.2.4415.4843 (Apr 11, 2013)

  • Enhancements:
  • Added signed EXE clickonce runner for windows

New in ScreenConnect (formerly ConnectWise Control) 3.1.4297.4812 (Apr 11, 2013)

  • Enhancements:
  • Restructured guest processes so connection is made through Windows service
  • Added new App_ClientConfig directory
  • Client Resources area in Appearance tab for changing client icons, colors, text strings, and colors
  • Integrated mono into Linux/OSX install packages
  • Changes to keyboard mapping
  • Added ability to store credentials
  • Added two factor authentiaction (TFA) with one time password (OTP)
  • Enabled gzip compression for sweb server
  • Fixes:
  • Fixed upgrade of permissions
  • Fixed sessions sometimes hanging open on guest after ending
  • Fixed so windows client doesn't prevent win2k3 from logging off or restarting

New in ScreenConnect (formerly ConnectWise Control) 3.0.3539.4667 Pre-Release (Oct 13, 2012)

  • Enhancements:
  • Added "Meeting" session type allowing multiple guests
  • Completely redesigned client user interface unifying host and guest clients
  • Moved to an expression-based system for defining Session Groups allowing ultimate flexibility
  • Sped up launching of clients
  • Added chat to mobile clients
  • Added persistent settings for clients
  • Added ability to specify file/capture/toolbox directories for clients
  • Changed session to allow for multiple invitation types and email invitations sent after session created

New in ScreenConnect (formerly ConnectWise Control) 2.5.3232.4609 (Sep 8, 2012)

  • Enhancements:
  • Linux server installation
  • Extended Auditing logs all session video capture data to server
  • Shared Toolbox resides on server allowing access from any host computer including mobile
  • Enhanced screen codecs reduce capture data by 50%
  • Medium screen quality adds 8-bit color option between greyscale and true color
  • All file transfer operations now give windows shell dialogs for progress and cancellability (still recommend cut/paste or drag/drop)
  • Various performance optimizations to .NET and Java clients
  • Changed services to run under 32-bit instead of 64-bit because of optimized DLL loading resulting in less memory usage
  • Major revamp of client-side javascript-- can now use cross-site-scripting and is much better factored for integrating in remote web applications
  • Chat redesign better indicates proper window to type; adds message when other user is typing and timestamp of last message
  • Fixes:
  • Licenses now released correctly even if data files are inconsistent
  • Race condition in relay under heavy load fixed
  • NTLM proxy authentication repaired under 64 bit
  • Host page now loads correctly even if user does not have access to any session groups
  • More effectively filter out virtual network adapters when creating session hash under OS X

New in ScreenConnect (formerly ConnectWise Control) 2.4.2234.4400 Beta (Jan 19, 2012)

  • Enhancements:
  • Oct 1 - Allow multiple technicians to join a single session
  • Nov 1 - Many optimizations and parameter tweaks to optimize screen capture, encoding, and compression
  • Nov 9 - Added system tray balloon for connected/disconnected events in unattended clients
  • Nov 18 - Added select all/none/some options for host page
  • Nov 18 - Tied in more directly with Chrome ClickOnce plugin to launch without green screen flash
  • Nov 23 - Rounded corners of .NET host client
  • Nov 29 - Added optional IP filtering HTTP module
  • Dec 4 - Added reinstall/uninstall capability for unattended clients
  • Dec 8 - Allowed DLLs to be loaded once per process instead of once per appdomain leading to lower memory consumption on the server
  • Dec 19 - Added EXE bootstrapper for .NET unattended client
  • Dec 22 - Added ability to disable guest keyboard and mouse input
  • Dec 28 - Now backup web.config to temp directory during uninstall
  • Fixes:
  • Oct 18 - Fixed rare services crash when async result returned incorrectly
  • Nov 16 - Fixed W2K3 issue with unattended not connecting after terminal server console connection
  • Jan 10 - Fixed W2K3/XP issue with sending CTRL-ALT-DEL while logged in

New in ScreenConnect (formerly ConnectWise Control) 2.3.2058.4321 (Jan 19, 2012)

  • Enhancements:
  • Granular role-based security for hosts
  • Added Mac OS X unattended installer
  • Spruced up look of guest client icon and menu to be more consistent with OS X
  • Added hints on host page to install ClickOnce plugins for firefox and chrome under windows
  • Allow deleting of session notes by user with permission to do so
  • Add host user name to session log for connected event rather than IP
  • Web application polling refined to provide instant updates through web UI
  • Simplified setup wizard to only prompt for administrator username/password
  • Added event log tracing for unhandled exceptions from .NET clients
  • Moved page-based JSON server operations into centralized service (Service.ashx)
  • Got rid of Elsinore.ScreenConnect.ClientUnsafe.dll assembly and moved contents into Elsinore.ScreenConnect.Client.dll
  • Aug 19 - Now compress all with deflate or gzip leading to ~40% reduction in page/client load size
  • Aug 23 - Preload web server and session manager apps leading to better response time on first page load
  • Aug 24 - Reversed order of Session Log to newest first
  • Aug 29 - Added web.config configurable LDAP membership and role providers (see forum Tips)
  • Aug 29 - Added NTLM auth to proxy support for .NET host/guest clients
  • Aug 30 - Removed "Elsinore" prefix in directory structure, add/remove programs, and service names
  • Aug 31 - Increased chat font size
  • Sept 2 - Now preserve modified favicon.ico and Logo.png during an upgrade
  • Sept 6 - Added ability to send email invitations with rich mail client
  • Oct 19 - Added new "hybrid" launcher which uses Java Web Start to launch .NET host and guest clients
  • Oct 25 - Try to use AesCryptoServiceProvider rather than RijndaelManaged if .NET 3.5 installed, resulting in 300% increase in encryption/decryption performance
  • Oct 28 - Optimized true color screen codec to allow inlining by .NET JIT compiler resulting in 200% increase encoding performance
  • Fixes:
  • Dragging of HTML dialogs now don't stick to cursor after mouse up
  • Send files dialog now remembers location in same session
  • Handle left-handed mouse button swap correctly
  • Allow repasting of files between host and guest
  • Handle Java 1.5 icon incompatibilities better
  • Now output correct "image/png" for .png files rather than "application/octet-stream"
  • Aug 18 - Give more informative error when public key mismatches between client and server
  • Sept 14 - Services now shutdown quicker
  • Sept 14 - Implemented buffer pool to prevent one case of memory fragmentation
  • Sept 15 - Fixed rare (but very annoying and elusive) bug with crash of host client when exiting
  • Sept 16 - Fixed java host client to work with multiple monitors (broke in last release)
  • Sept 16 - Now allow commas in windows usernames
  • Sept 20 - Fixed connection failure handling in clients to pause correctly on failed attempt
  • Sept 29 - Now work correctly when guest has mouse buttons swapped
  • Oct 3 - Now can launch into weird Windows session that is created on the console when RDPing into a single user machine
  • Oct 3 - Now work correctly when explorer.exe is not loaded into active windows session.
  • Oct 11 - Fixed issue with screen capturer not working when more than 65k tmpXXXX.tmp files were in the temp directory

New in ScreenConnect (formerly ConnectWise Control) 2.2.1725.4203 (Jul 6, 2011)

  • Enhancements:
  • New logo and icons reflecting logo
  • Added Session Groups
  • Added session transfer ability
  • Can now add notes to sessions
  • Major host page aesthetic rework
  • Minor aesthetic rework across site
  • Made urls friendly by making ".aspx" optional
  • Bootstrapper generator now extracts files each time to avoid problems with virus programs deleting critical files
  • Installer now creates backup of modified files and overwrites the main versions when upgrading
  • Added detection of Chrome ClickOnce extension
  • Added Android app to Market
  • Unattended Guest Sessions now keep the same session across reboots, security enhanced to give transient access tokens for sessions
  • Temporarily disable graphic hardware acceleration if slow screen capture is detected, boosting performance significantly on some machines with poor driver support
  • Added status window menu option to host client to mirror guest client
  • Added client version to status window
  • Gave Java client the ability to run unattended if managed from init scripts manually
  • Fixes:
  • Guest service now runs correctly under non-English windows installations, broken in some 2.1 versions
  • Removed mouse trail in .NET host client
  • Corrected two separate sporadic black screen bugs
  • Java corrected to handle multiple monitors when monitor 2 is positioned to the left of monitor 1
  • Changed windows firewall rules to all profiles rather than current profile, because they apparently change frequently
  • Restoring after reverse screen share avoids rare bug
  • Web server now manages TCP connections better with safari
  • Monitor selection is now more sticky resulting in less resizes and jerking when sending ctrl-alt-deletes and other things that change desktop dimensions temporarily
  • Clipboard text occasionally mangled is fixed
  • Now referring to "Custom Toolbox" as just "Toolbox"
  • Various fixes to keep control and screen capture despite UAC and UIPI
  • Plugged leak of HDESK handles
  • Fixed issue where no progress bar was displayed when directory was part of cut/paste operation
  • Allowed repaste of copied files
  • Allowed running in session 0 special mode for vista/7
  • Added ability for Java to handle rare case interleaved pixel model
  • Added "codebase" attribute to JNLP to fix NullPointerException in web start framework introduced in 1.6.0_26

New in ScreenConnect (formerly ConnectWise Control) 1.8.944.3861 (Aug 3, 2010)

  • Includes Android app
  • Greater customization