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Spiceworks Desktop Changelog

What's new in Spiceworks Desktop 7.5.00107

Mar 21, 2018
  • This is a small patch to resolve an issue some users were experiencing after updating to the 7.5.00104 build. The bug only affected 7.5.00104, preventing app backups from succeeding if ticket/device attachment filenames contained certain characters.
  • We released a fix for this individual bug because of the potential for backups to fail silently when running 7.5.00104.

New in Spiceworks Desktop 7.5.00104 (Feb 2, 2018)

  • General:
  • Updated Apache to v2.2.34
  • Updated Ruby to v2.1.9p490
  • Updated OpenSSL to 1.0.2L
  • 90005 update system tray icon (spiceworks logo)
  • 90450 reports force addition of unwanted columns
  • 76437 emailed reports contain "(2)" within the title
  • 82575 reports dates ignoring the data on the last day of the month
  • 88451 all reports displayed for Reporting user regardless of "Public" setting
  • 78277 "+More" Link isn't working in Manage Apps settings page
  • 92241 Timeline: Cant delete "all activities" on /settings/timeline-setup
  • 88384 renaming reports does not take effect on the reports list
  • Inventory:
  • 79307 device scanning exclusions list needs to scroll for large number of entries
  • 79006 sorting on "AntiVirus Up-To-Date" does not work in Reports
  • 75674 HH:MM (24 hour) missing from time format drop down in International Options settings page
  • 78463 viewing events from the environment chart widget causes app error
  • 84722 New Manual Asset: Groups should be listed Alphabetically
  • Help Desk:
  • 74270 unable to disable "in portal?" checkbox for custom attributes
  • 81086 Sub-Tickets: ActiveRecord::UnknownAttributeError when detaching subtickets
  • 82747 settings: custom attribute "cannot use numbers" error displays as empty growl message
  • Read this on why there have been fewer releases recently for the Desktop app. At the same time, here are a few additional examples of our ongoing work, updates to Desktop app infrastructure, and improvements we’re working on for 8.0 (improving asset inventory accuracy, helpdesk feature set).
  • In this patch we struck a balance between the amount of effort we want to use on patching and the effort put into new features/8.0. This explains why some bugs in 7.5 (that we do want to fix later) are not a part of this patch, such as the bugs we fixed in 8.0 that we aren’t able to back-port to 7.5 and other bugs in 7.5 that are high value but are not ready yet.

New in Spiceworks Desktop 7.5.00101 (Feb 2, 2018)

  • Inventory:
  • Bug #51190: Purchase date no longer populated with warranty start date
  • Bug #52669: Finder: failed to find matching scenario for computer w/ 2 candidates SNMP and SIP
  • Bug #61253: Finder: Scan shows http devices as inventoried even though very little information is collected about them
  • Bug #72911: Stored XSS on notes in cloud-services. Helpdesk version 7.5.00062
  • Bug #74425: Settings - Inventory - Device Scanning Page will not load
  • Bug #75888: Manage Apps screen does not indicate when a new version of an app is available.
  • Bug #76789: Proxy settings page has "separate" spelled incorrectly
  • Bug #76803: Remote agent check in time is not being updated in UI
  • Bug #77015: Reports - timeframe options not converting properly
  • Bug #77338: Finder: Devices not being scanned, no finder errors are being surfaced
  • Bug #77943: Finder: Improve Performance when discovering devices
  • Bug #78404: Certain Scheduled Reports Not Being Emailed
  • Bug #78910: Changes to device record using CSV import are not reflecting in UI
  • Bug #78955: Finder: Overwriting devices incorrectly during discovery scan 7.5.00087
  • Bug #79258: Email missing protocol hangs outlook
  • Bug #79315: Finder: Performance issues running scan
  • Bug #79706: Finder: Scans not running due to unresolvable host name in exclusion list
  • Bug #80717: WMI provider not collecting all data
  • Bug #80859: Licensing: Finder removing existing information for software and reading when version updates. Leads to unverifying software
  • Bug #83870: Group scans not scanning existing devices if DNS error is detected
  • Bug #84741: Finder: Exception during esx scan prevents device from being inventoried
  • Bug #85515: Coffee Report: Software links are incorrect
  • Bug #85523: scheduled reports: image resources fail to load
  • Bug #85775: Cloud Services - 7.5.00095 Error on Cloud Services updates
  • Bug #85803: Remove MDM for new users
  • Bug #85804: prevent MDM sign-ups
  • 86051: Rackspace Integration having issues
  • Bug #86518: Inventory Date fields constantly showing updates
  • Bug #87046: Add the Growler Messages back to the settings page
  • Bug #87502: Device counts are off
  • Help Desk:
  • Bug #84497: Help desk southpane no longer visible in IE
  • Bug #82768: browser notification prompts end users on portal
  • Bug #83024: IE11 closed tickets do not disappear from ticket view automatically
  • Platform:
  • Bug #86542: Update OpenSSL to version 1.0.2k
  • Feature #83377: log packager: add comment count and comments with many tickets sql to env counts

New in Spiceworks Desktop 7.5.00098 (Dec 24, 2016)

  • Inventory:
  • 85763 - Finder crash when scanning devices via SSH

New in Spiceworks Desktop 7.5.00095 (Dec 19, 2016)

  • Help Desk:
  • 85083 - app login fails when frontend is intermittently available
  • 83251 - Help desk no longer auto-refreshing ticket view
  • 83021 - orange status bubble does not appear for updated tickets in IE11
  • Platform:
  • 78095 - Update OpenSSL to version 1.0.2j
  • 74732 - Current Apache version (2.2.29) vulnerable to CVE-2015-3183

New in Spiceworks Desktop 7.5.00093 (Sep 15, 2016)

  • Inventory:
  • 81411 - Finder: SNMP devices overwriting each other
  • 72770 - Rackspace Integration - does not find domains
  • Misc:
  • 82912 - developer center api doesn't include MAC addresses
  • 82727 - Plugins hanging on install in chrome (or sometimes page load)

New in Spiceworks Desktop 7.5.00091 (Aug 26, 2016)

  • device warranty scan not working properly
  • not getting warranty information for HP devices
  • devices overwriting one another despite unique serial number and MAC
  • finder: SNMP devices overwriting each other
  • once ManageEngine is configured, the configure link is broken
  • ManageEngine Active Directory Manager Plus integration
  • Help Desk:
  • help desk email notifications: replace ticket link with button
  • display browser notifications (on ticket creation/updates)

New in Spiceworks Desktop 7.5.00088 (Jun 14, 2016)

  • INVENTORY:
  • Scanning space separated ip range displays extra device cards during scan animation
  • Cannot use apostrophes in Inventory names
  • Loading Inventory causes failed to allocate memory error
  • Reports Search does not work well in Firefox
  • Update software license modal to scroll page properly
  • "Activity title failed to load" error on Cloud Services
  • Save and Run not working in some reports within 7.5
  • Warranty App Logic: last_scan_date and next_scan_date not always being populated in warranty collections
  • Remote Agent not updating Last Scan Time
  • Warranty Expiry alert email is including code in subject line
  • Device Scanning Settings: Cannot read property 'value' of undefined
  • Memory on configuration tab and top of device record does not update based on scans
  • Only fire alert/monitor on software installed after alert is configured
  • Software Updates/Uninstalls Not Showing in Timeline
  • Cloud Services: Domain are deleted on cascade
  • MDM email address for SpiceAgents wrong
  • Backup Configuration page shows incorrect information regarding last backup time<
  • Configure Now link in Network Shares tab links to blank page
  • Disabled scan message typo
  • Domains not getting correct expiration date
  • Inconsistent disk space graphs for various device types
  • Remember last tab of device for user
  • Unresolvable host name exclusion cause Finder to crash
  • Solid State Drives not reporting correctly
  • Linux machine listening on traditional Windows ports (3389, 135, 445) misidentified
  • HELP DESK:
  • CC user advanced settings confusing
  • Single ticket view hangs due to related orphaned deleted device
  • Ticket email template should be able to access subticket and parent ticket details
  • Net::ReadTimeout when saving Rackspace email settings using port 465/secure SMTP
  • Other HREF link option not working in User Portal
  • CSS not applied within user portal
  • iFrames no longer working
  • HTML Preamble Being Shown In User Portal
  • Subtickets unexpectedly disconnected
  • Users CC'd via ticket command on unassigned tickets are not CC'd
  • Closing sub-ticket removes parent association
  • Portal should not prevent content block deletion

New in Spiceworks Desktop 7.5.00050 (Nov 22, 2015)

  • New Inventory and Help Desk features and improvements make this our most personal release to date. Customize device icons, your ticket dashboard, and graphs to make IT… your own. Plus, it’s now easier to use with our handy new Inventory table view, more intuitive settings, and new search capabilities.
  • A new view...just for you:
  • Introducing Inventory table view (in addition to browse and icon views) so you can see all your devices on your network at a glance. You can now customize the icons of the devices you have in inventory.
  • Make IT your own:
  • The ticket dashboard has been updated to include a section showing stats by tech and ticket categories, along with the option to create custom graphs.
  • Fast access to settings:
  • Our redesigned settings pages are easy-to-understand and easy-to-use. Get a handle on those roaming and hard to scan devices using the remote agent. In 7.5, you can access the agent set up in a single click from each unknown device.
  • User-friendly and easy on the eyes:
  • Looking for something? New report search capabilities make finding that perfect report a breeze. Ticket images show up as thumbnails and then display in the browser when clicked so you can tackle those tickets faster.
  • Lost tickets? Easily keep up with tickets in “waiting” state. New report and alerts remind you that they’re still open.

New in Spiceworks Desktop 6.0.00966 (Aug 17, 2012)

  • Nmap: disable nmap for all new users and all new upgrades. Existing 6.0 users with nmap enable will still have nmap enabled.

New in Spiceworks Desktop 6.0.00964 (Aug 17, 2012)

  • Office 365 password stored in plain text in production.log
  • Proxy server SSL test fails for frontend.spiceworks.com because certificate is expired
  • Agent: Allow agent to be configured for port number up to 65000
  • Nmap: Use smnp account associated with first network scan range when attempting to detect problematic gateway when nmap scanning is used.
  • Nmap: manually setting 'Use Nmap Scanning' to false in Network Scan requires restart of App
  • Help Desk: Double quoted sender in message header causes email to be dropped
  • Mobile HD: Notes do not appear on the Notes tab
  • Mobile HD: Helpdesk admin is not shown mobile view
  • Mobile HD: Support for Remote Sites on Tickets
  • Mobile HD: All device IPs appear as 192.168.1.184 in device list menu

New in Spiceworks Desktop 6.0.00950 (Aug 17, 2012)

  • Nmap blacklist support for Fortigate devices. Automatically disables Nmap if a Fortigate gateway is configured on network.
  • Nmap scan fails on multi-homed servers. Resolves Nmap scanning issue when Spiceworks server has multiple NIC’s
  • Nmap scan fails on complex scan ranges.
  • Help Desk ‘last_comment’ template is incorrect for new tickets. Resolves issue with original ticket description being displayed under the ‘recent comments’ section.

New in Spiceworks Desktop 6.0.00936 (Aug 17, 2012)

  • Updated logging for nmap for ‘offline’ device troubleshooting

New in Spiceworks Desktop 6.0.00928 (Aug 17, 2012)

  • Nmap Blacklist not being created on Spiceworks Upgrade. Resolves issues with non-existent devices being created in Inventory
  • Startup progress bar doesn’t move. Resolves issue with progress bar appearing to indicate that Spiceworks is hung.
  • IDS entry added to nmap blacklist for avast! Endpoint Protection Suite. Resolves issue with device discovery when avast! Endpoint Protection Suite is used on network.

New in Spiceworks Desktop 6.0.00925 (Aug 17, 2012)

  • Cloud Services:
  • Use both HTTP and ping to monitor a domain's uptime, instead of just ping
  • Fixed - Cloud Service Custom Attributes Not Saving When Updated
  • Fixed - Cloud services doesn't parse whois for .my domains
  • Dashboard:
  • Fixed - Application Error can occur when clicking on Computer Deprecetation Forecast environment chart
  • Fixed - Battery Backup Widget doesn't translate offline indication
  • Fixed - Add option to ink and toner widget to show all supplies
  • Help Desk:
  • Allow help desk admin to search tickets
  • Fixed - Single message re-queuing when connection to Spiceworks Remote Helpdesk is lost
  • Fixed - Cookie that stores ticket list height is respected inconsistently
  • Fixed - Helpdesk ticket table columns won't resize with Plugins/CSS
  • Fixed - Encoding/null character causes mail parser crash, ticket not created
  • Fixed - Incorrect comment order for built in commands like closing or re-opening a ticket
  • Inventory:
  • Allow a blank user name to be saved for HTTP accounts
  • Add config backup support for ExtremeOS
  • Add support for monitoring waste toner, oki C series devices
  • Add config backup support for Cisco Controller
  • Finder can't scan pull battery status info from liebert large scale 3-phase UPS
  • Add generic AV support for "ESET Mail Security"
  • current_user - does not populate users/power users
  • Fixed - Ip address filtering is not working for some conditions n Groups
  • Fixed - Add Last Scan Time back to the UI
  • Fixed - Dell serial number link no longer auto-loads drivers and downloads page for device
  • Fixed - OKI C3530 MFP printers reporting inversed fuser/belt levels
  • Fixed - Netgear switches reverse order of IP in routing information
  • Fixed - Antivirus Addition - Trend Micro Worry-Free Business Security Agent
  • Fixed - Asset tag not populating in inventory for Dell 3330dn even though it's available in SNMPwalk
  • Fixed - Brother MFC-7820N Serial number not getting pulled, Model number showing up description instead of Model number field
  • Fixed - Inventory item 'Users detailed view' yields app error
  • Fixed - Large OID values cause invalid Object ID errors
  • Fixed - Cisco Nexus devices not pulling backup configs
  • Fixed - Fix additional issues with scanning Toshiba e-STUDIO 263CS 382P 382CP printers
  • Fixed - HP OfficeJet 4500 ink levels are reported incorrectly
  • Fixed - ProCurve 5406 and 5412 switches not backing up
  • Fixed - OfficeJet L7780 Toner Levels Showing Up Incorrectly
  • Fixed - Oki C810 printer showing invalid belt and fuser status
  • Fixed - Dell PowerConnect 34xx stack doesn't backup startup config
  • Fixed - Add "OEM" To Excluded Serials List
  • Fixed - Brother Drum Levels Not Reporting Correctly
  • Fixed - oki c9600 belt/fuser levels reported inversed
  • Fixed - oki c5650 belt/fuser levels reported inversed
  • Fixed - Detect OSX Server devices as device type Server/in Servers group
  • Fixed - Toshiba eStudio Printers Displaying Toner Levels Incorrectly
  • Fixed - Cisco CatOS config backup fails
  • Fixed - Finder cannot authenticate using scan credentials with alt characters
  • Fixed - Anti-Virus Addition - Avira Not Being Detected Properly on Non-Security Center OS
  • Fixed - Older versions of office are duplicated
  • Fixed - Visio Viewer 2003 reports as Office 2003
  • Fixed - Show "?" for drum levels, KONICA MINOLTA bizhub 20
  • Fixed - Some Cisco Devices Reporting Second Serial Number Breaking Config Backup
  • Fixed - Asset tag leading zeroes trimmed
  • Fixed - Pull vendor information on purchase list update
  • Backend:
  • Fixed - Spiceworks.exe backup no longer works
  • Fixed - "related to" being automatically set from portal needs to deal with clients behind proxy servers connecting to the portal
  • Fixed - "ArgumentError: not a socket file descriptor" Error After Each Scheduled Job Call
  • UI:
  • Remove or flag inactive users from People search results
  • Fixed - "New Ticket" Window - CC User Drop Down in wrong place when remote site is configured
  • People:
  • Fixed - name_from_ping Always Returning nil on Foreign Windows Installations
  • Plug-ins:
  • EMC Storage Advisor Revamp
  • "Add AND on Ticket Rules instead of hard set OR"
  • Remote Collector:
  • Help users set the base DN instead of increasing the AD users cap
  • Add appropriate settings page options for remote collectors
  • Fixed - Remote site connectivity not monitored if remote helpdesk option not enabled
  • Fixed - Remote Helpdesk: Converting existing remote collector to remote helpdesk does not work
  • Fixed - Enabling remote side mode after scanning devices causes app error during ticket creation
  • Settings:
  • Move Top and Move Bottom options for Network Scan Settings page
  • Fixed - Help Desk Admins unable to connect to Community
  • Fixed - [SpiceWorks Config Backup] - backup location not being reachable can cause timeouts when viewing backup settings page
  • Fixed - Warranties Being Scanned Even When Set to Disabled in Network Scan Settings
  • Translations:
  • Add ability to translate "Closed By" and "Assigned To"
  • User Portal:
  • Fixed - New ticket form submitted without summary wipes description

New in Spiceworks Desktop 5.3.7588.4 (Jan 7, 2012)

  • Cloud Services:
  • Automatically enabled monitor to alert on Down Domains
  • Add Tier 2 widget for service details
  • Make the domain ping smarter - fixed
  • Add back the notes & attachments widget to cloud services
  • Cloud Services - update Domain Ribbon Style
  • Add alerts for domains going down
  • Cloud Services - update Alert Ribbon style
  • Cloud Services - update Ribbon Style
  • Cloud Services - update Email Ribbons
  • Cloud Services - update Rackspace Cloud Ribbon
  • Office 365 integration
  • Web Domain alerts have wrong name - fixed
  • Dashboard:
  • Install ink and toner widget by default
  • UPS: offline status not reflected in widget for UPS devices - fixed
  • Generating an external alert doesn't appear to link to a device in the alert widget - fixed
  • Ink and toner widget no longer scrollable when there are many printers listed - fixed
  • Helpdesk:
  • Change new ticket page on helpdesk
  • Add first and last name to list of Help Desk template variables
  • Allow search for CC users when creating a new ticket from the Helpdesk
  • Need comment command for close as duplicate event - fixed
  • Ticket should auto-load when accepted using "Accept" link - fixed
  • Add advanced setting to manually set HELO domain
  • Viewing ticket that contains comments from a deleted user causes UI to hang - fixed
  • File with È character not attaching to help desk - fixed
  • CC'd email address format causes email to fail to create ticket, email loss - fixed
  • SMTP Authentication Is Still Being Used If Box Is Unchecked - fixed
  • Cyrillic characters not being parsed into the Helpdesk correctly when character encoding is KOI8-R or windows 1251 - fixed
  • Merging tickets duplicates time spent in reports - fixed
  • Ticket Views: Tickets that no longer meet view criteria are not removed until new ticket is created/page is refreshed - fixed
  • Create "system account" for firing ticket rules
  • Comment Command: #purchase command does not work when creating ticket on behalf of user - fixed
  • Ticket Rules: Add #purchase to list of commands to fire when rule is triggered
  • Ticket Merging: Display priority as "High/Medium/Low" instead of "1/2/3" in ticket merge results
  • Helpdesk: Tickets can be bulk deleted even if "Allow Tickets to be Deleted" setting is disabled - fixed
  • Custom currency columns display as float values instead of currency - fixed
  • Helpdesk Columns [IE7]: Custom columns menu hidden - fixed
  • Email comments are lost if the ticket gets deleted - fixed
  • Inventory:
  • Add MAC address information to General Info tab
  • Red hat servers are not displaying the linux background on the device icon - fixed
  • Fix serial number tracking for Toshiba printers - e-studio 382p and e-studio 262cp - rebranded OKI - fixed
  • Oki c9655 shows incorrect belt and fuser level remaining - fixed
  • Oki C8800 shows incorrect belt and fuser level remaining - fixed
  • Software:
  • Add license-centric table on "Licenses" tab for software titles
  • Antivirus Addition - GFI Business Agent
  • Add ability to delete licenses
  • RHEL 4 and RHEL 5.5 systems not showing 'Software' tab under inventory - fixed
  • Backend:
  • SNMP trap logging can create enormous production logs, cause upgrade to fail - fixed
  • Add https support to the bulk import script
  • WOL packets generated from Tools menu fail, WOL from finder works - fixed
  • File version and product version reports incorrectly - fixed
  • UI:
  • Change New Ticket, Purchase, and Device Buttons to Not Use Fully Qualified
  • URL:
  • AD Groups Popup Continuously Showing - fixed
  • Backup Config [Chrome, Firefox]: Backup Config modal menu displays incorrectly - fixed
  • Other supplies names are trimmed to just color when name contains color - fixed
  • Plug-ins:
  • Windows Intune integration
  • Unitrends "All Notifications" Page Does Not Fit to Page Width - fixed
  • Ticket View - Adding "Due Date" breaks ticket view - fixed
  • Application Error in Adframe - fixed
  • Purchasing:
  • Add Purchasing navigation item to Desktop
  • Reports:
  • Adding a new column to a report causes columns to be unsortable in the report edit mode - fixed
  • Cannot create new SQL report in IE9 - fixed
  • Issue with switching from report builder UI to SQL report in app - fixed
  • Scanning:
  • Dell PowerConnect ssh login response contains 'user', Spiceworks assumes failed login - fixed
  • AVG Internet Security Business Edition reporting as two installed versions - fixed
  • Add "Ch-12345678" to Excluded Serials List
  • Foreign Versions of Kaspersky Not Being Detected as AV - fixed
  • Settings:
  • Testing SNMP credentials fails for some devices - fixed
  • Coffee report setting does not allow for 'disabled' to be saved - fixed
  • Formatting of email setup warning message needs work - fixed
  • Cyrillic characters in account name prevents Spiceworks from starting as a service - fixed
  • Timeline:
  • AppAssure: timeline entries for backup started and completed events need name of device they occurred on - fixed
  • Tickets created by email are not creating a timeline entry - fixed
  • External Alerts: Clearing an external alert does not create a dismissal event in timeline - fixed
  • User Portal:
  • User Portal] username field title does not fit, AD login form - fixed
  • Finder:
  • Configuration backup support for Cisco NX-OS (Nexus)
  • Enterprise ID shouldn't trump MAC ID for populating manufacturer - fixed
  • Bulk pinging during scan causes finder crashes on slower host machines - fixed
  • Creating scan range using WAD:OU causes DNS map errors - fixed
  • VLAN and port mismatch on HP switch - fixed
  • Symantec Endpoint Protection being picked up as multiple AV products - fixed
  • Determine which models need toner level fix, hp business inkjet 1200 series - fixed
  • Detect Minuteman UPS

New in Spiceworks Desktop 5.2.73044 Beta (Aug 24, 2011)

  • Cloud Services - you can now track all of your cloud services in one location. Spiceworks will automatically scan in your ISP, your domain name info, and any Rackspace and Google Apps services you have.
  • Software licensing - we have an updated Software Overview page that shows you more information related to software. License tracking has been improved to help with licensing compliance and we let you specify unwanted software that you don't want on your network.
  • Tighter LogMeIn Rescue Integration - Spiceworks now supports individual LogMeIn Rescue single sign on accounts and provides the ability for a Spiceworks HelpDesk admin with a LogMeIn account to start a remote desktop troubleshooting session directly from the Spiceworks help desk
  • New Purchase List features - you can now edit dates, attach files to purchases, and request a quote straight from a ticket
  • Micron Memory RFQ Support - scan more details about what memory you have installed, what memory upgrades are available, and create an RFQ for memory directly from the memory info page.
  • Liebert UPS Support - In addition to the existing support for Eaton, APC and Tripp Lite UPSes, you can now scan Liebert UPS devices via SNMP.

New in Spiceworks Desktop 5.1.1912.0 (Apr 27, 2011)

  • Dashboard:
  • Dashboard - Cannot remove Spiceworks News from dashboard even though remove link exists - fixed
  • Sort the Dashboard Add Content pop-up
  • Widget ads need some restructuring
  • Add back the info. message on the dashboard that new widgets are available.
  • Application Error on Ink and Toner Widget with user db file - fixed
  • Help Desk:
  • Add setting to prevent closed tickets from being reopened via end-user email response
  • Add #unassign comment command
  • Helpdesk Notifications sent multiple times when groups are CC'd - fixed
  • Attachments not sent with notification emails - fixed
  • Helpdesk Notifications: Attachment not included on auto-reply when #assign used in some cases - fixed
  • Helpdesk Email [Exchange 2003]: Email from the helpdesk with attachments fail to send - fixed
  • Exchange 2010: &x#xD showing in helpdesk tickets - fixed
  • Exchange 2007/10] Failure to process emails with large attachments - fixed
  • Helpdesk: Reopening/Closing an unassigned ticket assigns ticket when "Auto Assign Tickets on Comment" disabled - fixed
  • Helpdesk: HTML Template previews fail to send out end-user preview - fixed
  • Add more email addresses to robot list
  • Helpdesk [Outlook 2007|2010/Exchange 2007|2010]: Using comment commands with email argument in notification reply fails to be processed - fixed
  • Helpdesk: Attachments in replies to notifications fail to attach in the next set of notifications - fixed
  • Error message: $("comment_update_button").disable is not a function - fixed
  • Helpdesk: Reassigning ticket to new admin CC's previous admin - fixed
  • HTML Email Template No Message on Ticket Closed - fixed
  • Make People custom attributes available to email templates
  • Helpdesk Email - Message content after lines that begin with 'on' stripped - fixed
  • Helpdesk: Only the first attachment is received in notification when multiple attachments are sent - fixed
  • "Unterminated string constant" error in Outlook 2010 with Social Connector plugin - fixed
  • Sort on "creator" column in Help Desk gives application error - fixed
  • UTF-8 issues in help desk comments - fixed
  • Email lost, exception when parsing email with japanese encoding - fixed
  • Add ticket command to enter a purchase
  • Blackberry reply parser crashing on automated emails from networked scanner - fixed
  • Helpdesk: Text in comment commands are partially bolded on ticket comments - fixed
  • User doesn't "closed" notification when CC'd on ticket - fixed
  • Inventory:
  • Periods added to a device's name drop any characters after and including the period - fixed
  • Config Back-Up Wizard - Need ability to modify subnets to be scanned - fixed
  • Only alert on a warranty once - fixed
  • Once the owner of a device is set to a person, cannot be unset to non-person - fixed
  • Add your own' link for Warranty Information not working when a language pack is enabled - fixed
  • Non-Windows devices that have been previously warranty scanned display wrong error message - fixed
  • Application error after login - fixed
  • Estimated Lifespan on printer cartridge is showing negative days - fixed
  • Timeline on manual devices in inventory errors out - fixed
  • Devices excluded by "Location" filter, Location field doesn't show all location values - fixed
  • Software view counts are not accurate after deleting devices - fixed
  • Inventory Summary widget expands continuously - fixed
  • IT Services:
  • IT Services: Adding ticket to IT service doesn't update ticket count until page refresh - fixed
  • Add Rackspace Cloud IT Service
  • Rackspace domains not fully populating within Spiceworks - fixed
  • Monitoring:
  • Expired Contracts in IT Services display the wrong Alert - fixed
  • Disk space monitors trigger for system volumes and volumes without a size - fixed
  • Alerts: Noncompliance alert has redundant text - fixed
  • Admin email address pushed into message body instead of header when alert email created - fixed
  • Network Map:
  • Network Map - When mousing over a link, the information popup always appears in the middle of the link - fixed
  • Backend:
  • Change mechanism for backup scheduling to use Spiceworks scheduler
  • International character issue in Software - fixed
  • Make LDAP port number configurable
  • The file name used for the backup when upgrading is using the wrong version number - fixed
  • Disk space alert only triggered for C: drive when device is manually added to group - fixed
  • Add a Versions table to the database that tracks the upgrade path of the db
  • Text wrapping around to second line of cell when exporting report to PDF - fixed
  • Reports - Fixed column width for 'Latest Comments' column causes poorly formatted PDF's when exporting ticket reports - fixed
  • Email check and AD scan initialize at the same time after startup and cause performance issues - fixed
  • Navigating straight to portal will unset remember me cookie - fixed
  • The Spiceworks.exe process has a Handle Leak - fixed
  • Migration fails on "Migrating to FixTruncationsInActivities (20101109222455)" - fixed
  • Migration failure on WarrantyCollectionAddStatFlag : NoMethodError: undefined method `update_attribute' - fixed
  • IE - Intermittent Out of memory errors: " Message From Web Page Out of memory at line 2920" - fixed
  • The app is hanging while processing "UtilityController#check_for_alerts" - fixed
  • Apache is running out of threads for serving connection requests - fixed
  • Optimize Apache for different Hardware & Windows OS's
  • User Interface:
  • Sqlite3_extensions not loaded correctly: dev mode with class caching turned on - fixed
  • Ticket Rules: Using #close in rule sends new request to admins but not end user - fixed
  • New IT Service Panel's Buttons overlap - fixed
  • Update usage example for WMI and AD credentials
  • Multi-Site Helpdesk: Disable/hide remote site settings when there are no remote sites
  • Make RSS widget accept common Feeds
  • Proxy wizard for upgrades that don't have proxy settings set
  • Problem decoding UTF-8 regex data from a weblink_rules.yaml file - fixed
  • iPhone/iPad Spiceworks pages render with the toolbar in the middle of the page - fixed
  • Settings text contains period at end of category sub text inconsistently - fixed
  • Hover state highlight on ticket time spent continues off right side of widget - fixed
  • Scan errors list not populating in toolbar - fixed
  • Character encoding issue when accessing Network Scan page - fixed
  • Raw volumes handled incorrectly - fixed
  • Refactor Alerts message behavior
  • Support buffalo linkstation - fixed
  • Backup logic incorrect - fixed
  • Incorrect backup schedule options shown on page load - fixed
  • Added people to reporting
  • Relate a ticket to multiple devices/software/services
  • Add monitors and alerts for physical disks
  • HTTP scanner should use DNS name - fixed
  • TrendMicro client is getting double counted as an AV product - fixed
  • Add a link to open a People View entry if it matches the Last Login id
  • CC'd Helpdesk admin appears as end-user - fixed
  • People:
  • People View - When many departments exist - People drop down department list is bigger than viewable screen - fixed
  • People - New person form - Department drop down box runs over when you have really long departement names - fixed
  • AD - when an AD user has no email address and a scan is peformed in AD there are two errors logged (1 for blank email and 1 for "User has already been taken") - fixed
  • Plug-ins:
  • Add links to plugin help documentation in the plugin editor
  • (Language Pack) Translating words in IE7/8 types slowly - fixed
  • Blocking the Take Onwership of plugins for built in plugins - fixed
  • Lenovo Warranty Renewal Support
  • RackSpace Plugin - When removing Distribution List from user's profile, the DL does not disappear until the browser is refreshed - fixed
  • Purchasing:
  • Purchase Graph, hover over amount, number is formatted as 90.01209k vs 900,012.09 - fixed
  • Purchasing - 'Research'/'Track it' Columns not aligned correctly - fixed
  • Group's Cost tab - Asset view's depreciation total is slightly off - fixed
  • Sorting purchase page based on right-most (menu) column throws an exception - fixed
  • Automate PO Plugin for purchases not working properly on IE7 - fixed
  • Purchase setting to not reopen closed ticket if associated purchase changes state
  • Allow users to create a new asset from a purchase
  • Change a purchase's "purchased for" can exception - fixed
  • Remote Collector:
  • Devices on a Remote Site are not displaying at the Central Site - fixed
  • Add "secure port" wording to the remote site configuration UI
  • Reports:
  • Monitor for stopped services
  • Wireless MAC address not displaying under Reports - fixed
  • Add reporting column info for physical disks
  • SQL Reports: Columns do not sort on SQL reports - fixed
  • Application error when running report. *** Error paginating report items. alling back on poor man's paging. This query will take longer. This is the error: *** - fixed
  • Float values in reports displaying as currency - fixed
  • Installed Applications report is displaying software from devices that have been deleted - fixed
  • Assigned to' in report criteria does not show options for Help Desk Admins - fixed
  • [People Reports] - Ticket Count is not updated when creating ticket for person - fixed
  • [People Reports] Roles listed in report as "end_user" or "helpdesk_admin" - fixed
  • [People Reports] Disabled Column is displaying Inactive People - fixed
  • Filtering a report excludes any records with empty/null location value - fixed
  • Scanning:
  • CD drive disk information causing Disk Space Alert to be created - fixed
  • Something went wrong filling MicrosoftSqlServer data for computer pericles: NoMethodError: undefined method `keys' - fixed
  • Purchase date no longer populating when Dell Warranty scan is kicked off - fixed
  • Settings:
  • Exchange 2010 settings not saving - fixed
  • Removed account notification emails
  • A manually entered scan account is not editable - fixed
  • After editing value on a ticket/device ampersand in standard attribute becomes & - fixed
  • Update database backup to use sqlite api and spiceworks scheduler
  • Typo in Reset email template tooltip - fixed
  • Timeline:
  • Timeline - when user is updated, the timeline only reports "user updated" - on create you get more information about which user - fixed
  • Do not log a MAC Address change in the Timeline unless the MAC address is new - fixed
  • User Portal:
  • User Portal: Clicking "Publish" hangs on saving when default portal block name is unmodified - fixed
  • Remove old portal
  • Add User Profile page to Portal
  • UTF-8 issues when viewing tickets in User Portal - fixed
  • Portal: CC'd Users can reopen ticket on portal - fixed
  • Finder:
  • Devices swap between HTTP and SNMP - fixed
  • Unknowns created for IP addresses that do not ping as "up" - fixed
  • Can't differentiate SQL Server 2008 installs that are licensed from freebies - fixed
  • ActionView::TemplateError (invalid byte sequence in UTF-8) - Error when community member tries to view networking devices - fixed
  • SSH port being open on device that uses another protocol causes incorrect authentication errors when first scanned - fixed
  • Trademark symbol parsed incorrectly for Windows devices scanned via SNMP - fixed
  • "Log writing failed." Error in the finder child log - fixed
  • Database and data cache records differ in size for VlanPort - Message logged as error message in finder log - fixed
  • SNMP set with IpAddress fails - fixed
  • Finder unable to recover when parsing incomplete MSOffice reg keys - fixed
  • Create new scan error for devices that support config backup but have no associated accounts
  • Duplicate devices are being created with the same name - fixed
  • UTF-8 issues when scanning laptops - fixed
  • WS-C2960-48TC-L switch displays C2960-LANBASEK9-M instead for model information - fixed
  • Newer (IME?) vPro devices are not being detected properly - fixed

New in Spiceworks Desktop 5.0.58107 (Oct 20, 2010)

  • Community:
  • oauth integration - allow multiple applications to connect to the one community account
  • alert user when changing email address in Spiceworks that they'll need to reconnect to the community
  • Finder:
  • month and day is flipped for some international software - 'x' months from now install date is displayed in New Software widget - fixed
  • Finder is generating a Windows error when running the Network Health Check - fixed
  • SNMP v3 Support
  • added TrendMicro AV support for server/non-security center devices
  • Allow per device or multiple SNMP ports
  • Add Network Configuration backup functionality
  • "Added ""Not Applicable"" to serial number exclusion list when scanning"
  • Added Symantec Endpoint Protection support for server/non-security center devices
  • Dell PowerConnect 2724 support
  • add virtualization support for hyper-v
  • Grab Dell Printer Serial number during scan to support printer warranty lookup
  • Help Desk:
  • Sort help desk tickets by custom fields
  • Add the ability to make an Users Account inactive
  • Switching HTML Email templates to be the default setting
  • Ability to add or remove columns from ticket lists
  • Changing a custom attribute name will not allow setting that attribute - fixed
  • Remove appended hostname_is_full_url from ticket url setting in Email URL Hostname field
  • Ticket Views: Added support for sorting by assignee
  • Multi-site Helpdesk
  • [Ticket Commands] when #created command fails it defaults creator to sender
  • Custom Ticket Views do not sort on status, creator, or assignee correctly - fixed
  • Autodiscover for Exchange Mailer not working in most setups - fixed
  • Sort on Summary in Help Desk is case-sensitive - fixed
  • attachment not saved when closing ticket by email - fixed
  • Duplicate email sent to admin when admin submits ticket via email, all notification checkboxes checked - fixed
  • 82 character email address not creating ticket within Helpdesk - fixed
  • Ticket - Cannot set related to: as a hotfix (software) - fixed
  • Bulk delete large numbers of devices can take longer than 15 minutes, resulting in Apache restart and db corruption - fixed
  • Apply name formatting rules when editing custom attributes
  • Add the ability for a Note comment to be emailed to admins.
  • [IE8] Ticket section height doesn't remain fixed -fixed
  • Comment Commands: Sending a #close request to an already closed ticket causes duplicate comments - fixed
  • Helpdesk Email: Any commands after #mute are ignored when helpdesk is configured with Exchange 2003 - fixed
  • duplicate notifications when ticket assigned to admin creator - fixed
  • Comments ignored when sent from mobile mail clients - fixed
  • Helpdesk only user
  • Need a way to delete/remove users from the End User List - fixed
  • Need a way to turn end-users into IT Admins - fixed
  • Inventory:
  • Case issues when adding custom assets - fixed
  • Memory leak in IE7 and IE8 on inventory pages - fixed
  • Warn the user that bulk deleting will take a while and they do not want to restart Spiceworks
  • Script is running slow pop-up when viewing several devices one after the other and selecting several tabs of the device - fixed
  • Added ability to turn on and off VMs
  • Rescanning unknown ESX devices with proper credentials does not detect VMs - fixed
  • Browse should show loading panel like the other views - fixed
  • Selecting device name from Installed On tab fails to go to Device - fixed
  • "Using the arrow keys when editing a device in Browse mode generates a ""Hmm"" error - fixed"
  • Improve Dialog for Seeing Software on Linux Machines
  • [IE] Webpage error when device is selected and page refreshed. - fixed
  • " IE: JS Error when clicking on a device and ""loading"" hangs for summary - fixed"
  • Performance: Improve Software Page Load
  • Added Databand For Devices
  • IT Services:
  • Rackspace: the creation of the Rackspace IT service takes about a minute - fixed
  • individual rackspace scan(1): LoadError: - fixed
  • [IE8] Using autocomplete in floating windows distorts window - fixed
  • IT Services: Creating IT service and editing contacts creates two new activities - fixed
  • Logs:
  • log more info when user attempts AD/LDAP settings in Help Desk Settings
  • added httpd.conf file to the log packages when users send logs to Spiceworks
  • Network Map:
  • Floating Over a Connection Pops Up a Menu than can Float Behind a Node - fixed
  • Add support for getting timeline data and real-time usage stats for network map flash app
  • Realtime bandwidth info
  • Network Settings
  • People View:
  • People View with AD connectivity
  • Support for different user types with limited permissions
  • Performance:
  • Memory: Spiceworks memory jumps and stays up high after deleting all activities - fixed
  • Upgraded to Ruby 1.9
  • Change the Sqlite database page size to 4096 bytes
  • Performance: Load Dashboard Widget Content After Page Loads
  • Adjust scanner thread settings based off of performance
  • Plug-ins:
  • CDW Plugin Peformance Improved
  • Made exchange mailbox sizes more readable
  • Rackspace: Added tooltip for mailbox types
  • Dragging Dashboard Widgets With Fluid Layout Sizing Issue - fixed
  • Warranties: Alert text for warranties that will be expiring is ambiguous - fixed
  • Language Pack: need translation for red error messages on registration page - fixed
  • Language Pack: need translation keys for Manage Content - fixed
  • Language Pack: need to add translation keys for the User Portal landing page - fixed
  • Ink and Toner Center
  • more than 5 items in / edit the Purchase List widget
  • Warranty Renewal Workflow
  • Lenovo Warranty Support
  • User Portal Ticket Gauge Plugin
  • Purchasing:
  • Purchasing Flow Feature
  • Remote Collector:
  • Monitor remote collectors
  • (Inventory) Change device site to match name of Remote Collector site
  • (Remote Collector) After disabling the remote collector on the client, the server still has that client on the list of Remote Collectors - fixed
  • Reporting:
  • Paginate Report Results
  • Remove reports portal UI and give reporting users access to the normal reports page
  • Report: Show Application AND application version per device
  • Create purchase reports
  • Create Ticket cost report
  • added virtual machine reporting
  • Spiceworks Application:
  • Proxy Server: have to restart the app in order to connect to the community via a proxy server - fixed
  • Added support for SSL LDAP
  • Check DB Integrity on Start-up
  • Russian Characters cause problems with AD Authentication - fixed
  • user cannot login with croatian letter in username - fixed
  • Encode registration info into UTF-8
  • Progress bar on update page stops at 85 and then jumps to 100 - fixed
  • Log the Spiceworks port number in the production log URLs
  • (Active Directory Authentication) Log authentication errors to the production log
  • (Active Directory Authentication) Log the advanced LDAP settings to the production log
  • Spiceworks memory usage increased - fixed
  • Active Directory: pro base dn setting not working - fixed
  • Backup: unable to backup Spiceworks files containing International characters - fixed
  • Upgrade to Rails 2.3.5
  • Removed Help Guides
  • 5.0 UI Changes - Left navigation bar replaced with top navigation menu
  • Quick search results should be newest to oldest - fixed
  • Can create duplicate custom attribute names by editing attribute - fixed
  • Taskbar:
  • Revise Spicemeter
  • Updated to the Spicemeter
  • Timeline:
  • "Typo in Timeline activity grouping for ""tickets' had their time modified"" - fixed"
  • Reporting user is getting logged in as admin user - fixed
  • Timeline: Username in updated activity is a number
  • "Timeline: Comment activity created when ""collect"" is disabled for ticket comment added - fixed"
  • "HTML Emails: ""Due date"" is empty in emails to admin - fixed"
  • User Portal:
  • [Portal Tweaks Plugin] Enumeration fields not outlined in red when required - fixed
  • attachments not added to new ticket (old portal) - fixed
  • Multi-site User Portals

New in Spiceworks Desktop 4.1.40098 (Sep 2, 2009)

  • Editing of Network Map nodes to fix links.
  • HelpDesk email templates for HTML as well as customizing the look/layout.. although there are still issues with certain Exchange 2007 configurations.
  • A few additional AV packages are now detected.
  • Help/Guides are included with videos as well as "levels" in top-level Inventory and Helpdesk. More to come on this one in future releases..
  • Remote Sites are now exposed at the device level. This is useful for folks who are using the Remote Site feature for remote offices for their inventory. See the community for more details.
  • UserPortal drag-n-drop editing works much better than before.
  • Popup or Callouts in NetworkMap don't slide far enough for user to interact with easily
  • Coming into the The NetworkMap from a Different Tab Such as Inventory Expands the Map
  • [IE] Usability issue with License Manager widget on IE7/8
  • UI problems with Editing Licenses from within the License Manager widget
  • [IE] License indicator image is not fully displayed in IE7/8
  • Add the ability to select the Site Name from Browse All Devices
  • Main app shuts down calling unknown wizard
  • (undefined method `destroy) error when user is trying to delete devices.
  • migration failure leaves help desk unusable 3.6 -> 4.0
  • Install Date is missing for applications
  • Events being grouped by event uid only and not taking into account the event source
  • undefined method `abs' error when running bulk_ticket_import script
  • version needs to change in branch build to 4.1.xxxxx
  • vPro text change
  • Add 'Unknown Status' count to the AntiVirus section of Overview tab of Environment Summary
  • Site Name to use values from the db in a select list for Report values.
  • "services marked ""ok"" when set to automatic and stopped"
  • antivirus status in widget shows diff value than antivirus none count
  • antivirus info looks bad on device's Configuration tab and Profile page
  • add Comodo AV support for server/non-Security Center devices
  • add McAfee support for server/non-security center devices
  • Check SW version when accessing the Community through the app rather than using the heartbeat
  • Rating stars on the device general info. tab are not lined up.
  • Last character of MAC address is not showing on the Network Map pop up
  • """Top Help"" for Inventory"
  • Add the ability to view the Site Name on General Info and View Profile
  • Location attribute has a bug
  • check contents of backup.yaml
  • "Exception when creating new group with ""after"" condition for date attribute"
  • a little text in the installer and upgrade page for firefox 3.5
  • [IE7/8] Buttons are out of line for device alerts
  • "Exception when saving a new group with ""between"" condition for date attribute"
  • User wants to turn off network map computing
  • Some of the Overview pivots are not working in browse view
  • Creating a Ticket on IT Services page doesn't update icon
  • Searching for a device causes unnecessary reload
  • [IE7/8] Uneven text for alerts on general info tab
  • Ticket count under overview isn't updating for IT Services
  • Edit device form doesn't show Site Name
  • View ticket link does not work after clicking close ticket
  • Changes do not cancel when editing device/product keys on software/helpdesk ticket
  • zIndex of Guide is higher than popup windows
  • Cancel on View Complete Profile doesn't work
  • Guides don't show up in Software and on Complete Profile
  • Delete on the view complete profile doesn't work
  • Update page needs to be updated in 4.1 branch
  • sn value for field_name needs to change in report_fields table in migration 20090803195553_change_sn_to_site_name.rb
  • clicking cancel button on the device edit form takes me to the complete profile page
  • Guides continue to play if you close the window
  • Guides open in the wrong direction if fluid layout is enabled
  • Details section in software can display without content
  • Creating a help desk ticket for a device shows on the wrong device until page refresh
  • Formatting on Alerts isn't Correct
  • Badge level in app avatar has been shifted to the right
  • Reclassify option should disappear if it becomes unavailable
  • 62.Clicking the guide button several times quickly can cause unexpected results
  • "Wrong link for: ""Want to see the software for Linux machines?"" section on server software"
  • clicking 'exchange health widget' no longer links to exchange tab
  • Settings: Behavior is misspelled as Behaviour
  • "Grammatical/wording adjustments to Inventory ""Top Help"" guide"
  • Clicking cancel on view complete profile does double page refresh
  • Add product key information to the community help documentation
  • create new group using date attribute gives template error
  • "Exception when creating new group with ""between"" condition for date attribute"
  • "Exception when creating new group with ""between"" condition for date attribute (part 2)"
  • (portal) do not let any logged in user view any other users tickets
  • Allow a user to edit software product keys
  • left-right drag-n-drop for portal customization
  • ad height isn't being passed up when viewing devices
  • API for groups is broken
  • Disable submit ticket and add comment buttons in portal once clicking
  • Inventory software takes too long to load due to the timeline SQL query for software
  • Application Error when clicking on service or hotfix title
  • [IE] software license and product key information is not saved to the db
  • Application Error when clicking on ticket URL in helpdesk notification while logged out
  • duplicate timeline entries for applications/services/hotfixes
  • full page activities for specific groups does not show user-generated activities
  • Remove option to edit service/hotfix
  • new software widget for application only: not limiting results properly
  • "JS error when adding product key and clicking ""Save"""
  • Entering a new product key does not save after navigating away from tab
  • Add Navigation Link to Shared Plugins
  • User Portal: incorrect error when clicking article content box
  • two new techlinks on dashboard page
  • JS and Firebug error for DynamicStylesheetInclude is undefined
  • Portal: Reporting user signed into app can edit portal
  • js error installing License manager plugin
  • "[IE] Error running ""Applications by Computer"" report."
  • software widget accumulates blank date entries
  • new ticket window - due date field formating problem
  • Long alert name with non-breaking characters causes device alerts table to overflow
  • /api/groups/[GROUP ID].json?method=members should return a reasonable error if called for non device groups
  • group title for compliance activity text needs to be fixed on timeline
  • "When sorting product key column, blank rows are not sorted properly"
  • Editing a product key and sorting does not sort new key properly.
  • New Software Today widget contains 1 day old items
  • "Update product key count under overview when product keys are added on ""Installed On"" tab"
  • Portal (IE6): First content block on new pages is missing top border
  • Device links in the top level scan errors tab should take you to the scan error tab on the device so you can fix it.
  • "The ""clear attachments"" link is missing when updating a request in the portal"
  • User Portal: Pesky popup when viewing Help Desk tickets
  • spiceworks toolbar not compatible with firefox 3.5
  • Add trend micro to the list of software products we collect.
  • Software api used by the license manager widget needs to return all products that have product keys not just ids.
  • Add the number of product keys for software to the default software reports.
  • Store data about remote collectors on the server being posted to.
  • offline > 2 minutes alert is not triggering on its own
  • Email stops working for some Exchange 2003 users after upgrade to 4.0
  • Exchange 2007: Inline attachments not coming through
  • Tickets installed by application are not displaying in the portal after an update to 4.0
  • due date calendar shows wrong date
  • Ticket Comments don't appear to be getting escaped properly
  • undefined method `setup_controller' for nil:NilClass
  • Ticket Reopening is sending the wrong sort of update
  • #cc command does not work if user does not exist
  • Application Error when going to Helpdesk Settings
  • Error displays in default new unassigned request notification to admins
  • deleting an admin with notify me unchecked forces notifications to be off
  • Cannot send beta notification emails to CC'ed reporting user
  • Only show the beta templates link when the beta templates are enabled.
  • "TicketEmailNotConfigured error in logs when clicking on ""save"" or ""send"" for new beta notifications"
  • Users should not be allowed to remove the ticket.ref from the Subject and save a template.
  • New beta templates are not using the Display Name when sending emails.
  • Remove BMighty Widget from Dashboard Content
  • Add link to Community Plugins page in Dashboard Add Content popup
  • ActionView::TemplateError (undefined method `to_i'
  • End Users section in Settings -> User Accounts should be more manageable
  • Link for Image in help desk email is not being formatted correctly.
  • Invalid ticket numbers in the beta template preview are saying they sent an email.
  • "After saving beta email templates, if I click on 'reset' it's sending me to a page that won't display."
  • Labels for template radio buttons are to high.
  • Need a Plugin hook for the purchase list tab of tickets
  • Remove BETA label from new email templates
  • Newlines not coming through correctly in emails
  • tickets closed from portal use wrong template
  • time remains as hours (h) instead of converting to 1d at 8h
  • adding CC user wipes a currently un-entered ticket comment
  • (undefined method `ticketable' for nil:NilClass) error in the production log
  • Assigned to is not being changed to unassigned when an admin is deleted.
  • CC field is missing from the help desk manual ticket form
  • improve email template formatting / add HTML formatting
  • Add character (') to the set of valid email characters
  • @domain.internal incoming emails fail to parse
  • Custom calendar attribute does not work when creating a ticket from within the help desk
  • adding a related to field and entering a comment removes the comment
  • [FF3] Ticket height is large when a new ticket is created
  • "Indicate emails are being sent/disable ""send"" button on new helpdesk email templates"
  • Changing the assigned admin will loose any unsaved data in the comment field
  • "Clicking on ""send"" will hang if template code is written incorrectly"
  • Need a way to capture that a plugin stat needs to go up for a given dashboard widget
  • "[IE] Bleedthrough text for ""assign to"""
  • Help Desk: Error thrown to the UI
  • Help Desk: 500 error thrown to log file

New in Spiceworks Desktop 3.5.30664 (Jan 22, 2009)

  • We are releasing this with fixes for the following problems:
  • Some users have reported a problem with Spiceworks hanging on startup (when not using port 80)
  • The category attribute is not visible on the helpdesk portal page.
  • Private comments on a ticket were being incorrectly sorted. This too has been fixed.

New in Spiceworks Desktop 3.2.28822 (Nov 27, 2008)

  • Fixed application error situation on running certain reports.
  • Longer timeout has been added so that discovery timeouts with slow DNS servers are avoided..
  • WOL packets are now working.
  • Custom attributes on tickets had edit/pivot problems.
  • Foreign character sets now working (better) for AD login for the User Portal.
  • Improved processing of incoming emails, which generate tickets in the help desk.
  • Added some of the dark-versions of icons that were missing. (router,switch,hub,snmp,http,wap,fax)
  • Scanner not triggering Email alerts from Gmail accounts has been fixed.
  • You are now allowed to have dashes in email accounts.
  • Recently closed tickets are now shown on general summary page. Used to only have open.
  • Added setting to use either NetBios name or IP address for connecting to devices during a scan.
  • SNMP device names are now UTF8 encoded; for foreign character sets.
  • Custom attributes are now allowed with same name (when on different device types).
  • Timeout setting added for snmp timeouts. User configurable (advanced).
  • Closing tickets from a device view now will allow reopen.
  • Fixed a duplicate device situation where same IP address is used in different scan ranges.
  • IT services now will show up under the Today section vs only in the Upcoming section.
  • Devices (computers) with no known services detect will now trigger an alert.
  • Users on VISTA are now required to enter proper windows credentials for scanning at install-time. Mainly for UAC problems.
  • For some snmp scanned devices, they are now being set to the computers group instead of the servers group by default.
  • Software version info has been cleaned up so duplicate software titles are not shown with different versions. Only the newer one, as determined by the last scan.
  • Add support for non-ActiveDirectory ldap authentication. (mainly for OS X servers).
  • Cleaned up situation where some devices could get omitted from the known-scanned list of devices.
  • Added snmp support for certain Xerox printers.
  • Better logging of email settings to facilitate troubleshooting
  • Experimental support for non-ActiveDirectory LDAP servers. Allows users to override the LDAP attribute associated with the username, the full DN of the default user (vs username@domain), and the base DN to search from.

New in Spiceworks Desktop 3.1.26822 (Oct 8, 2008)

  • Duplicate devices showing up after a scan.
  • Application Hangs during scan.
  • Custom attributes are reset after scan.
  • Network timeouts during scan.
  • Pings failing during scan.
  • Added internal ping as backup if batch ping fails.
  • Sessions in Cookies is messing up dashboard "remember_state".
  • Make sure application works in Firefox 3.
  • If a group is created with no rules_ an exception happens when you select that group.
  • Notes widget choking up on html content.
  • Decide on date format used throughout the app.
  • Install Date sort order in Environment Summary > Software tab is incorrect when date format is changed.
  • Date in ticket table updated in wrong format.
  • Need to change date display format for date type attribute values in browse mode.
  • Saving ticket details info alters the date if date format was changed to dd/mm/yyyy.
  • Running the new tray on Vista without the 'Run as Administrator' does not create a log file.
  • Preferences for tray is going "off screen".
  • Label/Stamp Spiceworks.exe and fill in service description.
  • Show asterisks in Preferences.
  • Elevate the user's priviledges for Vista support.
  • Alerts for software is removed is not triggering.
  • Js error on My Spiceworks page in Web Junction cobranded build.
  • Post up myway_ custom install and UUID with sponsorship box request.
  • Databases need to be backed up when user updates.
  • Changes to sidebar hovers.
  • Support Local Service Mode for Vista UAC Support.
  • New Monitor and Alert freezes up.
  • Systray.log file needs a limit on it's size due to there not being a limit on the attempts to connect.
  • UI Enhancements for 3.0.
  • OpenSearch in the application needs to be brought to the users attention.
  • Community on the Welcome page in the app needs updated.
  • Blank password for the service account in the Preferences will cause the app not to load.
  • Edit menu items are disabled for some custom groups.
  • Ticket Icon shows up when no devices in category.
  • Changing a Help Desk Ticket's "Related to" Field Results in Invalided Ticket Info.
  • Compare not working properly in Browse Mode.
  • Software widget giving a template error when Hotfixes are displayed.
  • Copy in Edit menu should always do something.
  • Resource URL generation failing for Browse when the link is to 'devices'.
  • SQL Error in Log File cleaned up.
  • Client is getting a TemplateError in production.log.
  • Client is getting "undefined method `>' for nil:NilClass" in production.log.
  • Copy And Move functions are enabled when no devices exist in a group.
  • Toolbar broken when viewing My Tools_ no highlight of upper right menu.
  • Toolbar button tweaks and fixes.
  • Custom fields not being shown for manual assets.
  • Customer is getting wrong exchange server.
  • Open/Closed ticket pivot is not working on IT Services.
  • Mass Delete not working in "all_devices" category.
  • Ticket Status information not updating in IT Services.
  • Handle long file names in attachments.
  • "3.0 Exception - propfind_ accepted HTTP methods are delete_ head_ get_ options_ post_ and put".
  • Exception from 3.0 client - undefined method `[]' for nil:NilClass.
  • 3.0 client exception - undefined method `pluralize' for nil:NilClass.
  • 3.0 Client exception - Couldn't find Device with ID=1.
  • 3.0 client exception - ActionView::TemplateError (undefined method `members' for nil:NilClass).
  • 3.0 client exception - time out of range.
  • 3.0 client exception - BYE IMAP4rev1 Server logging out.
  • TemplateError (divided by 0) on line #13 of settings/network/_finder_message.rhtml:.
  • Error in Production.log (undefined method `include?').
  • Ticket hangs when created in a device group.
  • Change highlight color on the Device Type pick list.
  • Should not allow "copy devices" to submit with no groups selected.
  • Test Account when fixing errors not working consistently.
  • UI tweaks and enhancements to reports page.
  • Error in Production.log (undefined method `built_in?' for #).
  • Once 'Found' pivot is used in 'Summary'_ all the other pivots return all the devices.
  • WEB Server attributes are causing problem in browse view.
  • Links on the DNS tab in Browse view are not working.
  • Add a date/time header when sending email via Exchange.
  • AD users can log in to helpdesk portal without password.
  • Need clear button on email settings page.
  • Advanced pro settings not retaining date format changes after update.
  • Offer 2 width layouts_ one for small resolutions_ one for the rest.
  • Javascript error when expanding alerts.
  • Glide view and IT Services missing from "starting page" options.
  • NoMethodError after device was deleted but still visible to the user.
  • Need to refresh after deleting a report.
  • Grey box around icon for 'New IT Services' on IE6.
  • JS error on My Spiceworks page.
  • Replace IT Services images with new ones.
  • Site sponsorship box in left-NAV... needs to float up closer to the +/-/edit links...
  • Saving... becomes default value in Custom Attributes.
  • Short vs long name in dns entry is breaking for user in field.
  • Production build is installing as a service but not loading.
  • Printer serial numbers are not being found correctly.
  • Standard Attribute Names are editable on the Custom Attributes table.
  • Response email is not sent when user clicks "Send & Close".
  • Advanced setting to turn off stripping of comments in replies.
  • change example text on mail settings...
  • Too many sessions in the wrong temp folder.
  • Changing to service mode and entering the password_ you will get a pop-up with the password as the title.
  • Errno::EADDRINUSE on VIsta machine with uac on.
  • Remove Downcasing on Manual Asset naming.
  • Problem loading links on cobranded build.
  • ArgumentError after migrating internal-watir database.
  • CookieOverflow Error.
  • New Installation is getting a TamperedWithCookie error when trying to load the wizard page.
  • Error in IT New and Info widget.
  • Invalid Authenticity Token.
  • Installed On tab for Software is not always clickable.
  • Purchase date in general info cannot Ae changed.
  • Alerts on Environment summary page are not being refreshed after you select Clear.
  • Widget iframe issue.
  • Widgets are not staying after creation.
  • Run_report.rb is unable to login.
  • Poll Ad in 2.1 App is not in skyscraper format.
  • Missing } after property list.
  • Update Help Links For Error Codes.
  • Installed On Software problem uncovered SoftwareInstallations with no associated computers.
  • Selecting a computer from the events tap on the inventory page results in an application error.
  • Change copyright to 2008 in the Details on the spiceworks installer.
  • spiceworks-finder hung after running a full scan and rebuilding indexes.
  • Can't click on the hotfixes dropdown.
  • Start Here 'Connect with over 325_000 IT Pros' needs updated to '400_000.
  • ZeroDivisionError in finder_child and only a few machines scanned.
  • Spiceworks_avcheck.exe is not exiting properly.
  • Hotfix install date doesn't show date format change.
  • Open Search link tag title should match XML name.
  • Event last occurred column in event summary report doesn't reflect date change.
  • Fixed asset schedule report not sorting blank fields properly.
  • Long (> 30 characters) group names mess up new monitor table.
  • Local part of email addresses do not allow all valid symbols.
  • POP3 field in Email settings needs to accept more than four characters for the TCP port.
  • URLs required for the FireFox Toolbar.
  • Change update notification behavior.
  • IT Services Reports - Verify columns.
  • Help desk sort by "due date" does not sort blank fields properly.
  • IT Services Reports - contact info in PDF contains html.
  • NoMethodError in finder_child.log from a scan.
  • Update help links for scan errors.
  • Fine tune your first network inventory summary is not triggering in the spicemeter.
  • Create a new IT Service Providers report.
  • Moved less-used buttons to Actions menu on Reports page.
  • Clicking on add Spiceworks in the open search link doesn't work.
  • Event dates are reported as being 12am in all cases.
  • NoMethodError: undefined method 'change_uid' in finder_child.log.
  • On FF3 the Software/Services and Hotfixes are displaying the table pushed down.
  • Add info message next to run/share buttons on reports.
  • Anti virus vendor with similar name but different case is showing as another vendor.
  • Move Date/Time formatting stuff up into the International Section.
  • Allow users to disable adding email to AD via help desk.
  • Update end date in details section of IT Services causes exception.
  • Scan settings for windows drop down on ff3 covers unix yes no dropdown.
  • NoMethodError in finder_ar.log file on win2008-server_ is_member.
  • Undefined method `subtypes' in finder_ar.log file.
  • Scan Errors drop down using relative paths (so not working in Browse Mode).
  • Move command cut off on edit menu in browse mode.
  • 3.1 exception.
  • 3.1 exception sent to server - can't convert nil into String.
  • 3.1 exception sent to server - SQLite3::SQLException: ambiguous column name.
  • Problems with Error Widgets sticking around.
  • increase spacing between my tools controls and sponsorship box.
  • Browse > Software > Edit is allowing you to Copy Software to groups.
  • increase spacing between main content area and ad area.
  • The bubble pop-ups for Move and Copy are not dismissing from the screen.
  • Bubble helper text does not always have the correct context of the location in Browse.
  • Clicking on a device in "scan errors" tab while in browse mode will not refresh the page.
  • Exception when switching to browse view from Others.
  • TemplateError (undefined method `name' ...on system_alert.rhtml.
  • FireFox Toolbar issue
  • Directly linking to device in browse with an odd name fails.
  • Directly linking to device in browse with an odd name fails.
  • Antivirus report shows Avast twice on the same machine.
  • Manufacturer field on phones is being cleared after a rescan of the device if you had set it.
  • Date format in calendar is wrong when using custom format.
  • Spiceworks start up launch screen is on top of all windows.
  • Move export up to toolbar next to import in reports list.
  • Sort order of softwares by install date at the device level is incorrect.
  • Create Service Provider wiki help page needs to be updated.
  • New version link on update blind should probably open page in a new window.
  • Scanning overlay needs a little touch up for the new big 8 style.
  • New Log File Showing Vista UAC Status.
  • Icons for scan errors are not being cleared when on a device that is fixed in a category and not an unknown.
  • Setting to allow default page for /.
  • ticket pivot count on Applications/Services/Hotfixes big8 is not updated when a new ticket is added.
  • When defining group rule_ the form should show all three input fields.
  • Help desk wizard > email settings page misalignments.
  • Ticket Icon problem with LDAP Icons.
  • One of the custom group icons still has visible edging (grey_ this time_ not white).
  • Icons for scan errors are not being cleared when on Big Icon.
  • Incorrect escaping of < in tickets view.
  • User cannot delete a Group.
  • Back link in toolbar on Complete Profile unreliable.
  • 'Not Set' value for IP Address doesn't return any device in browse view.
  • Special characters in custom attributes not being properly escaped.
  • Custom groups shouldn't be allowed to be saved without a name.
  • Store widget information still listed in yaml files.
  • Misleading Info After Editing a Help Desk Ticket's "Related to" Field.
  • IT services big8-style icon needs cleaning up.
  • Settings > user accounts > hitting enter while adding a new user takes you to profile page.
  • After the removal of a branded install the refresh_count continues to grow.
  • Long group names look bad before saved.
  • Date values that don't change when adv pro date settings are changed.
  • The updating screen is not formatted corectly for Firefox 3.
  • small oddities with IT Services report.
  • Custom group magnifying glass icon does not display properly on settings page.
  • Tool edit icon needs to be fixed for dark background.
  • Help for compare should say only two computers can be compared.