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TekIVR Changelog

What's new in TekIVR 2.7.5.0

Nov 20, 2023
  • You can specify independent TTS and ASR profiles for Synthesize and Recognize.

New in TekIVR 2.7.2.0 (May 30, 2022)

  • You can use any valid waves as prompts.

New in TekIVR 2.7.1.0 (May 20, 2022)

  • Termination action for IVR scenarios

New in TekIVR 2.7.0 (Jan 2, 2022)

  • Azure Cognitive Services support for TTS and ASR (Version 2.7.0).
  • You can specify a background audio in a TTS profile (Version 2.7.0)
  • You can create custom Voice Mail and Mailbox scenarios in TekIVR (Version 2.6.9)
  • You can create custom TTS and ASR profiles to be used for TTS and ASR operations (Version 2.6.9)
  • Execute action can perform database queries though ODBC System DNSs and Recognize action can fetch mapping from an ODBC source (Version 2.6.8)
  • Enable caching of synthesized audio to increase number of requests to be made to TTS engines (Version 2.6.8)
  • Send action enables you to send digits to the called party (Version 2.6.7)
  • Exit action enables you to jump to an existing scenario. You can choose a scenario to be jumped by setting “Jump to Scenario” option (Version 2.5.7)
  • MRCP v2 proxy for SAPI and Google Speech services. MRCP v2 Proxy function allows MRCP v2 based application servers to use SAPI and Google Speech based TTS and ASR services (Version 2.6.5)
  • TekIVR can record audio from caller party and play out to called party prior to call transfer. This can be used to identify callers by their own voice to called parties. Please see TekIVR Manual for more details (Version 2.6.2)
  • Improved GUI functions (Version 2.6.0)
  • Creating hunt groups (Version 2.5.3)
  • Google Cloud Speech API for ASR (Version 2.5.2)
  • Improved RTP and TCP stack (Version 2.5.0)
  • Inband digit collection (Version 2.4.7)
  • List Action for scenarios. List action can be used to play out audio files in a directory. Audio files must be in 16 bits, 8 KHz, mono format. (Version 2.4.6)
  • SRTP support (Version 2.4.4)
  • MRCPv2 for TTS and ASR (Version 2.4.2)
  • You can specify a next action for failed and successful call transfers in the scenarios. (Version 2.3.9)
  • Bridge method for call transfers (Version 2.3.9)
  • Speech Synthesis Markup Language (SSML) support (Version 2.3.9)
  • You can set entry action for a scenario by double clicking action entry in the graphical scenario editor. (Version 2.3.6)
  • Built-in Presence Client (Version 2.3.4)
  • TTS voice for speech synthesis can be selected (Version 2.3.2)
  • TekIVR can send and receive DTMF via SIP INFO method (Version 2.3.2)
  • Database format has been changed (TekIVR.mdb->TekIVR.db). You can use DBConverter.exe utility available in TekVIR downloads to convert old database format to new database format (Version 2.3)
  • Call transfers using DTMF method has been added (Version 2.3)
  • Voice recognition via Microsoft Speech Recognition engine (Version 2.3)
  • If you set WaitforCompletion = 1 in Execute action, TekIVR will store executable's console output to %execout% variable (Version 2.3)
  • Exit and Transfer action has prompt parameter (Version 2.3)
  • New action Synthesise add. This action can dynamically create audio prompt using Microsoft TTS engine based on user text input in the IVR scenario (Version 2.3)
  • TekIVR Scenario Editor introduces a graphical interface for scenario creation (Version 2.1)
  • HTTP Interface has been added (Version 2.1)
  • New actions “Wait” and “Record” has been added (Version 2.0)
  • When you choose “Wait for completion = Yes” in Execute action, TekIVR will use return value (DOS Errorlevel) of the executable as the next action be executed (Version 2.0)
  • TekIVR can register to multiple SIP accounts (Version 1.9)
  • Multiple scenarios are supported (Version 1.9)
  • Log files are kept in <Application Directory>Logs directory and rotated daily
  • You can specify SIP domain separately in version 1.8
  • Version 1.7 provides telephony interface to voice mailbox and Voice Mail Indication (RFC 3842)
  • Version 1.6 presents scenario editor with TTS support
  • Version 1.5 adds Voice Mail feature. Recorded messages saved under Messages subdirectory of TekIVR application directory
  • Freeware version supports maximum 3 IVR sessions
  • If you change or remove listened IP address in your Windows Network configuration, TekIVR automatically selects first available IPv4 address in your network settings
  • Dialing # causes TekIVR to stop digit collection

New in TekIVR 2.6.9 (Dec 17, 2021)

  • You can create custom Voice Mail and Mailbox scenarios in TekIVR.
  • You can create custom TTS and ASR profiles to be used for TTS and ASR operations.

New in TekIVR 2.6.8 (Oct 17, 2021)

  • Enable caching of synthesized audio to increase the number of requests to be made to TTS engines.

New in TekIVR 2.6.2 (Nov 18, 2019)

  • TekIVR can record audio from caller party and play out to called party prior to call transfer. This can be used to identify callers by their own voice to called parties. Please see TekIVR Manual for more details.

New in TekIVR 2.6.0 (Nov 18, 2019)

  • Improved GUI functions.

New in TekIVR 2.5.3 (Nov 18, 2019)

  • Creating hunt groups.

New in TekIVR 2.5.2 (Nov 18, 2019)

  • Google Cloud Speech API for ASR.

New in TekIVR 2.5.0 (Sep 12, 2017)

  • Improved RTP and TCP stack

New in TekIVR 2.4.7.0 (Nov 17, 2014)

  • Inband digit collection

New in TekIVR 2.4.6.0 (Nov 17, 2014)

  • List Action for scenarios. List action can be used to play out audio files in a directory. Audio files must be in 16 bits, 8 KHz, mono format.

New in TekIVR 2.4.4.0 (Jun 18, 2014)

  • SRTP support

New in TekIVR 2.4.2.0 (Jun 18, 2014)

  • MRCPv2 for TTS and ASR

New in TekIVR 2.3.9.0 (Dec 27, 2013)

  • You can specify a next action for failed and successful call transfers in the scenarios.
  • Bridge method for call transfers.
  • Speech Synthesis Markup Language (SSML) support.

New in TekIVR 2.3.6.0 (Dec 27, 2013)

  • You can set entry action for a scenario by double clicking action entry in the graphical scenario editor.

New in TekIVR 2.3.4.0 (Dec 27, 2013)

  • Built-in Presence Client

New in TekIVR 2.3.3 (Jul 31, 2013)

  • Database format has been changed (TekIVR.mdb->TekIVR.db)
  • You can use DBConverter.exe utility available in TekVIR downloads to convert old database format to new database format
  • Call transfers using DTMF method has been added
  • Voice recognition via Microsoft Speech Recognition engine

New in TekIVR 2.3.2 (Jul 15, 2013)

  • TekIVR can send and receive DTMF via SIP INFO method

New in TekIVR 2.3.0 (Jul 1, 2013)

  • Database format has been changed (TekIVR.mdb->TekIVR.db)
  • You can use DBConverter.exe utility available in TekVIR downloads to convert old database format to new database format
  • Call transfers using DTMF method has been added
  • Voice recognition via Microsoft Speech Recognition engine

New in TekIVR 2.2.5 (Dec 28, 2012)

  • HTTP interface improved

New in TekIVR 2.2.0 (Apr 28, 2012)

  • TekIVR Scenario Editor introduces a graphical interface for scenario creation

New in TekIVR 2.1.0.0 (Jan 4, 2012)

  • HTTP interface added

New in TekIVR 2.0.0.0 (Oct 24, 2011)

  • New actions “Wait” and “Record” has been added.
  • When you choose “Wait for completion = Yes” in Execute action, TekIVR will use return value (DOS Errorlevel) of the executable as the next action be executed

New in TekIVR 1.9.0.0 (Sep 7, 2011)

  • Support for multiple SIP accounts and scenarios added

New in TekIVR 1.8.0.0 (Jun 1, 2010)

  • You can specify SIP domain separately

New in TekIVR 1.7.0.0 (Apr 16, 2010)

  • Provides telephony interface to voice mailbox and Voice Mail Indication (RFC 3842)

New in TekIVR 1.6.0.0 (Feb 19, 2010)

  • Presents scenario editor with TTS support.

New in TekIVR 1.5.0.0 (Feb 19, 2010)

  • Adds Voice Mail feature. Recorded messages saved under Messages subdirectory of TekIVR application directory.