HelpOnClick Operator Panel

If you are in charge of running a company that provides online support to their customers, you need to implement an efficient live chat help desk system.

In the situation mentioned above, turning to third-party, specialized software solutions, such as HelpOnClick Operator Panel, is one of the best courses of action.

This program can be easily set up on the target computer since you are not required to perform any complicated configuration steps during installation.

The only required steps you need to take are defining a valid destination path on your system, deciding whether or not desktop and startup shortcuts should be created and follow the on-screen instructions.

HelpOnClick Operator Panel comes with a rich interface that packs a broad spectrum of useful functions, which are neatly organized in various sections, thus simplifying the way you access them.

A couple of configuration menus are offered to you, one for each user mode, operator or administrator. Here you can customize numerous parameters, such as automatic log off time, personal information, sound settings, company name, offline behavior, file transfer and IP black list.

This program can help you generate a live chat help desk by providing you with a wide variety of options. You can customize operator responses by either typing the desired text in the corresponding fields or even upload a file if needed. All the chat sessions are recorded and can be accessed from the Archive section.

It is possible to generate toolbars, icons or widgets that you can use on your website to implement your live chat support system. More so, this program comes with a Virtual Agent component that can be set to cover your operators' shifts permanently. This utility's functionality is based on scripts and requires extensive programming knowledge for proper configuration.

HelpOnClick Operator Panel is a handy application that can help you generate an efficient live chat help desk system that your customers can use to request your support. It can be easily installed on the target computer, features a user-friendly interface and packs an outstanding amount of useful functions.