EdgeDesk

EdgeDesk is a carrier-grade, high-function solution which allows Telcos, Portals and Service Providers to deploy a robust, scalable, manageable web-based e-mail and collaboration services to consumers, enterprises, employees and virtual ISPs.

The unique and fully distributed software architecture of EdgeDesk enables it to deliver the industry's best load balancing performance and availability for web-based e-mail and collaboration services.

Its robust multi-tier architecture and scalability provides a strong foundation for optimizing critical business functions throughout your organization. With EdgeDesk you can allow your customers and employees to access their e-mails, calendar, files, photos and even chat via the web using a user-friendly and fully-customizable interface, all they need is a web browser (such as IE or Netscape), a cellular phone, a PDA or any other device with internet connection.

EdgeDesk broad range of features and functionality allow Service Providers, Telcos and Portals to offer value-added messaging and collaboration services to consumers, businesses, employees, and virtual ISPs. Its native support for load balancing and fault tolerance assures availability, integrity and performance of mission-critical business transactions.

Anyone interested in offering fifth generation, multi-access messaging and workgroup solutions can benefit from EdgeDesk. From large service providers to freemail portals, our award-winning web-based software can help your company reduce costs and generate revenue.

Here are some key features of "EdgeDesk":

· Highly Customizable. Template system based on the XSL technology, allows you to fully customize the look and feel of the product. You can change the original template design and put your own logo, colors, fonts and images. Using the template system you can also do complex tasks such as developing and including new features to the product using the XSL language. · Multiple Domains. Support for unlimited domains. Each domain can have different configurations and templates. · Multiple Devices. Support for Web-browser, WAP, PDA, iMode and WebTV devices. Users can access their messages and calendar from any device with an internet connection. · Multiple Templates and Languages. Support for unlimited templates and languages per domain. Each domain can have unlimited templates and support for unlimited languages. · Scalable. The system can scale up to billions of users. Internal support for load balanced configurations. Support for high availability. Three levels of clustering. · Internationalization and Localization. Support for all existing languages, including Asian and Arabic languages. Internal Unicode support. · Extended charset support. Supports over 200 different encodings. More encodings can be included using an import tool. · Unicode based. All the internal operations are done using Unicode, including the database storage. · XML based. Module output is done using the XML (eXtensible Markup Language) language. The usage of XML provides additional benefits that are not available on standard CGI applications. · XSL templates. The template system works with the XSL (eXtensible Stylesheet Language) technology that allows you to fully customize the product. New features can also be developed and included into the product using the XSL and XPath languages. The usage of XSL provides advanced customization using an Internet standard. · XML-RPC support. Support for XML-RPC, allows you to exchange information with other systems and integrate third-party products using the XML standard. · RSS support. Support for Rich Site Summary (RSS), allows you to import news, weather or traffic information into your site from public news feeds such as CNN.com. · Modular design. The product operation is distributed in several modules that perform different actions. The modules also work with Dynamic Loaded Libraries (DLL) that contain the database, mail and authentication drivers. The unique modular design of the product provides enhanced performance and dramatically reduces the memory and processor usage. · Database support. User configurations can be stored in almost any database type. Available database drivers are LDAP, Oracle, mySQL and Flat Files. New database drivers for ODBC, Informix and postgreSQL will be released soon. · Authentication support. User validation can be done from almost any server type. Available authentication drivers are LDAP, mySQL, Oracle, /etc/passwd, /etc/shadow, Shell Script, IMAP4 and POP3. New authentication drivers for PAM and Radius will be released soon. · Access levels. Users can be restricted to access certain modules or perform a particular action. Each user has a 10 digit permission token that defines read, write and delete permissions to each module. · DOT technology. Design based on the Dynamic Object Technology (DOT) that provides an abstraction of the data schemes which reduces the memory usage and increases performance. · Enhanced Security. User configurable feature that only allows connections from the IP address used to login into the system. · Logging. Support for different logging levels. · Support for IMAP4, POP3, SMTP and Maildir++. · Advanced Inbox. The message list shows importance, flags, attachments, message status (seen, unseen, answered or draft), total unread messages and total messages. Supports flagging, sorting, deleting and moving messages. Empty trash feature. User configurable inbox refresh and subject/from size trim. · Message searching. Advanced searching by message type, sent from, sent to, subject, body or entire message. Also supports searching specifying date and size ranges. Searching inside multiple folders. · Portal page. Includes a summary of the user folders and subfolders, total and unseen messages. The system administrator can also place banners on this page. · Quota support. Configurable global or per-user disk quotas. · HTML messages support. · Advanced message reader. Includes Reply, Reply All, Forward, Delete and Move features. Message list browsing with Previous and Next buttons. Shows full message headers, supports message printing and exports messages to RFC822 format. Includes block address, add to junk sender, add to adult senders, add to white list and add to address book features. Inline image display configurable by the user. · Folders and sub-folders support. User definable folders. · Folder Manager. Supports adding, deleting, moving, renaming, activating and deactivating folders. Includes folder tree view with a summary of total messages, unread messages and folder sizes. · HTML message composer. Allows the user to send message using HTML. Supports including images, links, lists and changing font colors, types and sizes. Also supports copy, cut, paste, bold, italic, underline, align left, align center, align right, outdent and indent. · Spell checker. Spell checking of outgoing messages available in different languages. The administrator can include new languages. · Save draft. Save outgoing messages for later use. · Stationery. User definable stationery with custom background image, background color, background sound, fonts, colors, margins, default message and more. · Attachment uploading. Users are able to upload multiple attachments to a message. The system administrator can limit the size of uploaded attachments. · Advanced message compose. Message composing available in hundreds of different charsets. Supports setting importance, sensibility, sending replies to an external address and adding message to sent items. Message tracking options including request read and delivery receipts. User configurable reply and forward actions. Message sent confirmation. · Sharing. Users can share their e-mails to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Anti-SPAM. Advanced SPAM control includes SPAM triggers, a message confirmation system called TMDA and address blocking. · Multiple profiles. Users can define multiple profiles with different names and e-mail addresses. · External account checking. Users can check an unlimited number of external POP3 or IMAP4 accounts. Security options such as password encryption can also be enabled. · Message filtering rules. Advanced filters with multiple conditions and actions. Unlimited filters can be defined checking sender field, recipient fields, to field, cc field, subject field, if listed in junk senders, if listed in adult senders, if it has attachments, if it has a specified importance, if it has a specified sensibility and if it has a specified size. If one or more rules match, the available actions are move to folder, copy to folder, notify to an alert, forward the message, don't download, delete from server, flag, change importance and stop processing more rules. · Block sender. User definable list with blocked addresses. · Junk senders. User definable list of junk-mail senders. · Adult senders. User definable list of adult content senders. · Alerts. Unlimited user definable alerts for E-Mail, Cellular, Pager and ICQ devices. · Autoresponse. User configurable autoresponders with dynamic tags. · Message forwarding. User configurable message forwarding to external accounts. · Signatures. Unlimited signatures in HTML or Plain Text formats. Supports attaching contacts as vCard. · Display settings. User configurable display settings. · Personal Details. Maintains personal information about the user such as Name, Address, Birthday and more. Also stores last connection date and IP address. · Automatic Disconnection. User configurable automatic disconnection. · On-line Help. Includes help windows for all the product modules. · Signup procedure. Application that allows the users to create their own accounts automatically. This module is intended for Free mail providers. · Password Recovery. Automatic recovery system that helps users to recover their passwords by asking a user definable secret question. · Multiple views. The contact list can be displayed using different views such as Simple, Address Card, Organizational, Regional and Phone List. The system administrator can define new views by customizing the templates. · Categories support. Contacts can be organized using user definable categories. · Search support. Advanced and simple contact search. · Indexes. Allows indexing the contact list by a letter and sorting the list. · Advanced contact editor. Stores complete contact information including personal information, business information, telephone numbers, addresses, notes, birthdays, anniversaries, e-mail addresses, urls, categories and more. Also supports GIF/JPEG image uploading. · Distribution lists. Supports complex distribution lists with several nesting levels. · Contact exchange. Supports sending contacts to other people and importing contacts attached to e-mail messages. · vCard support. Complete vCard 2.1 and vCard 3.0 implementation. · Import. Supports importing contacts from LDIF, Palmpilot, Outlook Express, Outlook 2000/XP, Eudora 5.x and user definable formats. The system administrator can define new import formats for other products. · Export. Supports exporting contacts to XML, Palmpilot, Outlook Express, Outlook 2000/XP, Eudora 5.x and Netscape. The system administrator can define new import formats for other products. · Global Address Book. Supports LDAP access to corporate or public directories. The system administrator can define unlimited LDAP directories. · Sharing. Users can share their contacts to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Portal page. Displays a summary of the events of the week. · Multiple Views. Includes Day, Week - Grid, Week - List, Month and Year views. All views support parallel events. · Calendar navigator. · Search. Quick and advanced event search. · Display settings. User configurable display settings, work hour start, work hour end, minute internal, first day of week and others. · Timed and All-day events. Support for timed and all-day events with multiple event categories and definable show time-as. · Recurrence. Advanced daily, weekly, monthly and yearly recurrence. Configurable recurrence end date after a number of recurrences or on a specific date. · Alerts. Configurable alerts that notify that an event has started. · Calendar support. Complete vCalendar 1.0 and iCalendar implementation. · Invite attendees. Supports inviting attendees as required, optional or resource. · Invitation actions. Supports accepting, declining, tentatively accepting and delegating to others the received invitations. · Attendees responses. Supports automatic processing and updating of the attendees responses. · Import. Supports importing events from CSV and TSV formats. · Export. Support exporting events to CSV and TSV formats. · Holidays import. Supports importing holidays from a list of over 4,000 entries worldwide. · Sharing. Users can share their calendar to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Personal Details. Maintains personal information about the user such as Name, Address, Birthday and more. Also stores last connection date and IP address. · Automatic Disconnection. User configurable automatic disconnection. · On-line Help. Includes help windows for all the product modules. · Signup procedure. Application that allows the users to create their own accounts automatically. This module is intended for Free mail providers. · Password Recovery. Automatic recovery system that helps users to recover their passwords by asking a user definable secret question. · Portal page. Displays a summary of the active tasks. · Multiple views. The task list can be displayed using different views such as simple, detailed, active tasks, overdue tasks, completed tasks and by person responsible. The system administrator can define new views by customizing the templates. · Categories support. Tasks can be organized using user definable categories. · Search support. Advanced and simple task search. · Task editor. Stores additional information such as % complete, status, total work, actual work, mileage, billing information and can define multiple priorities. · Alerts. Configurable alerts that notify that when task is almost due. · Calendar support. Complete vCalendar 1.0 and iCalendar implementation. · Assignment. Tasks can be assigned to other people and receive status updates from them. · Assignment actions. Supports accepting, declining, tentatively accepting or delegate to others assigned tasks. · Sharing. Users can share their tasks to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Categories support. Journal entries can be organized using user definable categories. · Search support. Advanced and simple journal search. · Journal entry editor. Stores additional information such as duration and entry type. A timer is also included. · Calendar support. Complete vCalendar 1.0 and iCalendar implementation. · Journal exchange. Supports sending entries to other people and importing entries attached to e-mail messages. · Sharing. Users can share their journal entries to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Categories support. Note entries can be organized using user definable categories. · Search support. Advanced and simple notes search. · Note exchange. Supports sending notes to other people attached to e-mails. · Viewer. User friendly note viewer. · Editor. Note editor that supports multiple note colors. · Sharing. Users can share their notes to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Folders support. Supports user definable folders and subfolders. · Search support. Advanced and simple bookmark search. · Bookmark exchange. Supports sending bookmarks to other people attached to e-mails. · Import. Supports importing bookmarks from the browser. · Bookmark editor. Stores last modification time, title, url and description. · Sharing. Users can share their bookmarks to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Tree posting view. Displays postings using a tree view which allows easy message tracking. · Message viewer. Stores post time, title, owner and message. Allows browsing by thread or by date. · Search support. Advanced and simple postings search. · Administrators. Supports defining multiple forum administrators to manage forums and postings. · Multiple views. The system administrator can define new views by customizing the templates. · Folders support. Supports user definable folders and subfolders. · Search support. Advanced and simple file search. · File exchange. Supports sending files to other people attached to e-mails. · File editor. Stores last modification time, title and description. · Multiple file types. Supports multiple file types and display different icons for each one of them. · Quota. Supports global and per-user disks quota. · Sharing. Users can share their files to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Personal Details. Maintains personal information about the user such as Name, Address, Birthday and more. Also stores last connection date and IP address. · Automatic Disconnection. User configurable automatic disconnection. · On-line Help. Includes help windows for all the product modules. · Signup procedure. Application that allows the users to create their own accounts automatically. This module is intended for Free mail providers. · Password Recovery. Automatic recovery system that helps users to recover their passwords by asking a user definable secret question. · Multiple Albums. Supports creating multiple online photo albums. · Thumbnails view. Displays thumbnails of uploaded photos. · Detailed view. Displays details of uploaded photos. · Photo viewer. Show photos in their original sizes with slide show capabilities. · Search support. Advanced and simple photo search. · Photo exchange. Supports sending photos to other people attached to e-mails. · Photo editor. Stores size, original file name, title and description. · Quota. Supports global and per-user disks quota. · Sharing. Users can share their photos to other people by defining unlimited guest accounts with configurable read/write/delete permissions. · Display settings. User configurable display settings. · Real-time chat. People connected to the IM can have real-time conversations with multiple contacts. · File transfers. Users are able to transfer files instantly to other contacts connected to the messenger. The system administrator can limit the maximum file transfer size. · Contact Groups. Supports organizing the contact list by multiple categories or groups. · Multiple user status. Users can set the IM status to Online, Away, Be Right Back, Busy or Offline. · Block contacts. Users are able to block undesired contacts in order to stop receiving messages and files from them. · Emoticons support. Automatically converts emoticons to graphics. The system administrator can configure new emoticons. · Font configuration. Users are able to select font face, type and color to use on the instant messages. · Javascript based. The software is based on HTML and Javascript with a C/C++ server backend. End-users do not require client side software or applets and are able use the messenger even behind firewalls and proxies. · Browser support. Supports Internet Explorer 4.0+, Netscape Navigator 4.7+ and Mozilla 1.0+. · Three levels of administration: Server Administrators, Site Administrators and Content Editors. · SMTP Server manager including general configuration, blocked and relay hosts list editing and content filter rules editor. · SMTP queue management of local and remote items. Allows to delete items, retry delivery and viewing messages. · SMTP log viewer with filtering options. · SMTP reports generation of activity and network usage. · POP3 Server manager including general configuration and blocked hosts list editing. · POP3 log viewer with filtering options. · Antivirus configuration. Configure your favorite antivirus server program. · Site management using user-friendly wizards. · User management including support for adding, viewing, editing and deleting users. Displays disk usage statistics and allows the administrator to change quotas and other limits. · Mass mail support for sending advertisement or system reports. · Inactive accounts purging allows the system administrator to delete inactive accounts. · Customization of product templates. Change the look and feel of the product. · Language packs management. Translate the product into other languages, or modify existing translations. · Allows updating the web interface with your company logos. · File manager to keep your images and HTML files updated. · Setup screen for all site configurations. Change footers, anti-spam settings, wap settings and limits. · E-mail domains management. Administer the domains used to send and receive e-mail messages. · Bindings management. Control what hostname aliases are used to reference your site. · User defaults list management. Set default values when new users are created. · Content negotiation rules management. Set rules to automatically detect browser types and languages. · Instant messaging icons management. Update the icons used on instant messaging conversations. · List of reserved names for the signup procedure. Manage the list names that cannot be used to create new accounts. · Authentication server configuration. Setup the server type used to store usernames and passwords. · Database server configuration. Setup the server type used to store user settings and information. · Mail server configuration. Setup the server type used to retrieve e-mail messages from. · Directory Servers configuration. Setup server for global directory searches. · Object editor for DOT objects. Manage your DOT objects, setup new directory objects and address book importers. · List of online users. Supports sending pop-ups or disconnecting them. · Log viewer with filtering support. · Reports generation of the activity of a site. · Take a web-based admin module tour clicking here. · Lightweight, multithreaded SMTP server conforming to RFC2821. · Limits the total number of simultaneous connections from single or multiple IP addresses. · Delivery Status Notifications support conforming to RFC3461. · Security features including hop counting, message loop prevention, maximum number of recipients per message and maximum size of incoming messages limits. · Allows blocking attackers or undesired users using an IP address or range. · SMTP authentication support including PLAIN, LOGIN and CRAM-MD5 methods conforming to RFC2554. Only authenticated users are authorized to relay. · Support for mailing lists, domain aliases and mail forwarding. · Web-based management of SMTP local and remote queues. · Powerful content filtering support allowing you to reject messages based on any criteria. Extremely useful when blocking spammers and attackers since it can be configured to automatically block a host if a filtering rule is matched. · Enhanced Mail System Status Codes conforming to RFC3463. · SMTP Service Extension for Message Size Declaration support conforming to RFC1870. · SMTP Service Extension for Command Pipelining support conforming to RFC2920. · SMTP Service Extension for 8bit-MIMEtransport support conforming to RFC1652. · Web-based SMTP log viewer utility. · Web-based report generation of SMTP activity and network usage. · Lightweight, multithreaded POP3 server conforming to RFC1939. · Limits the total number of simultaneous connections from single or multiple IP addresses. · Allows blocking attackers or undesired users using an IP address or range. · Support for secure authentication using APOP. · Web-based POP3 log viewer utility. · Web-based report generation of POP3 activity and network usage.