DesktopAssist

Having to connect to another PC may come due to various reasons. The most common ones are customer support and work-related connections that requires an IT employee to remotely access another PC in order to fix it. DesktopAssist is one of the tools that can accomplish that connection just by sharing a user ID and a password.

The interface is represented by a single window that holds your connection data and reserves another field for the client’s credentials. There is also a settings menu that lets you determine some of the features, connection elements, password management elements and other graphic options.

Moreover, the tool informs you about the number of users that are currently monitored by your machine, as well as the encryption type that applies to those connections. These can be found on the lower ribbon if you hover the mouse pointer over the icons.

DesktopAssist generates a private ID and password right after the first run. The same process is applied to the clients, or the users that are going to have their machines assisted. To be able to connect to another desktop, you’ll have to input the client’s credentials and proceed to connect.

If the connection is successful, the client’s desktop will turn black, no matter the background image, while the one that manages the connection will have access to the other machine through a window that pops up right after the link was established.

DesktopAssist is a smart and simple tool that lets you take control of your home-based desktop or gain access to your customer’s systems. DesktopAssist is also a straightforward app, with few functions and controls, which is a positive feature for users that have never dealt with this type of process before, and are required to start.