Advanced Call Center

Advanced Call Center is a lightweight answering machine software that can take some pressure off your shoulders in case you are not finding the time to pick up the phone. On top of that, the app lets you know who's calling via its compact dashboard. Moreover, you can devise personalized greetings for your customers, distinctive ringtones, and many more.

One of the app's main features is voice modem integration. You'll be made aware of this function when you're launching the program for the first time. An installation wizard will pop up, guiding you through the modem’s initial configuration. This function allows the user to redirect voice calls from the telephone line to the PC, in real-time.

The program has a plethora of functions handy for any office or job that implies answering the phone. You can record calls to WAV, put callers on hold, or create individual greeting messages using the same WAV format.

You can employ the use of modes that limit the traffic of calls, depending on what you choose. For example, set the mode to "Occupied" to receive calls from whitelisted contacts only, or go with "Do Not Disturb" to reject all incoming calls.

As for the address book, that is very easy to put together. The principle is the same as with every smartphone. Add the contacts and corresponding details and that is what Advanced Call Center will use to notify you during calls.

Advanced Call Center looks like a dependable platform for managing calls, particularly in bulk. If you are accustomed to programs that transform your PC into a hub for incoming or outgoing calls, you'll have no issues getting around this tool.