CDR Analysis & Investigation

Despite the popular belief, the most valuable asset of any company is not their products and services, but rather their data. Not only does efficient data management lead to better customer retention and service, but it can also help businesses reduce expenses and get an edge over the competition.

CDR Analysis & Investigation is a comprehensive software solution that enables companies to perform in-depth analysis of the phone calls and hence, extract valuable data that they can use to increase customer satisfaction and improve their products and services.

Following a quick and uneventful setup, you are required to activate the application before you can use it, an operation that does not take too much of your time. The program comes with a sleek and appealing ribbon interface that is easy to navigate and unlikely to give you any troubles.

The application allows you to add new cases and therefore, analyze the phone call efficiency from different angles. Whether you want to inquire the maximum call, tower calls or the duration, the tool can provide you with comprehensive reports that include frequency statistics as well as subscriber details.

It is worth mentioning that the program allows you to include cell tower data uploads, dump cell tower and root mapping on Google maps to make sure the reports are going to be as accurate as possible. Moreover, the program includes several additional tools that enable you to analyze the data even further.

Depending on what you plan to achieve, you can employ functions such as STD Code Trace, Mobile Number Trace, MCC-MNC Information, ISD Code, MSC Code or RTO Information. Other noteworthy functions include Marketing Information, LRN, Handset Information, Police Station, Pin Code Information and ASCII and HEX Conversion to gather more valuable information.

Regardless of whether you are running a business in the communication industry or you are looking for a solution to cut down the costs in your company, CDR Analysis & Investigation can help you perform a thorough analysis of how you can optimize phone calls.