BlissERP

BlissERP is a reliable solution for small businesses or individuals who work in project management and implementation field. The tool is designed to help you manage a database of clients, estimate the duration and cost of a project, as well as generate invoices. Moreover, you can list billable and non-billable projects alike.

BlissERP is a simple to use tool that allows you to easily manage its contents via a local server and open it in the browser of your choice. You may quickly open the BlissERP Web portal and login using your credentials.

The application’s dashboard displays critical projects, deadlines, invoices that are due or active Internet sessions. The tool features separate tabs that allow you to visualize and easily manage the database of clients, debts, services, on-going projects, customer support or payments situations.

You may easily enter both billable and non-billable services, products or projects. Handling them is made quick and comfortable thanks to the system of form-filling by selecting the available items from the drop down menus.

BlissERP can help you create and manage Internet sessions, by establishing the NAS address, calling ID and framed IP. You may also create limitations, such as duration or number of bytes available for download / upload. The program can record the Internet sessions by the hour.

Moreover BlissERP offers support for voice-over-IP communication sessions, by configuring specific services and credits. You may monitor live calls, destination codes and rate plans, which can make communication with clients much simpler.

BlissERP allows you to create customer tickets and charge for the services according to the duration, complexity or client. The program also allows you to offer customer support via email: you may create answer templates, import data from other accounts, as well as to monitor closed tickets.