BookingCenter

BookingCenter is a user-friendly utility that enables you to manage the critical aspects of your hospitality facility, from making reservations to quickly issuing receipts to the guests who are in a hurry to catch their ride or plane back home.

While it is true that the interface is unpolished and could use a fresher look, this is one of the cases where you should not let yourself be fooled by appearances. Upon launch, you are welcome a small window that displays a summary of your facility along with the status of the rooms. You can easily scroll through the dates, zoom in or print the occupancy chart from the context menu.

In case you need more details, due to a big group of guests incoming, then you can access the Daily Room Management window and check out the rooms vacancy as well as the one that need cleaning. Since you can keep track of this type of data, you can save time as you no longer need to go from room to room to check if they need cleaning.

You will be happy to learn that the program comes with several tools that enable you to keep track of guests and even create profiles of the ones that are staying with you on a regular basis. More precisely, you can record information such as past preferred activities, purchases and habits, data that you can use to make sure your guests are completely satisfied next time.

Not only does this information help you make predictions about the occupancy rate of your facility, but it can also lend you a hand with finding viable solutions for out-of-season intervals. Since the program enables you to record contact data, you can send former guests vacation packages, discounts or other deals, for instance.

Even though it comes with a rugged and outdated GUI and it could use an import/export function, BookingCenter compensated via its numerous tools that allow you to gather information for marketing campaigns, improve guest satisfaction and consequentially, your revenue.