SWORD

SWORD stands for Service Work Order Routing & Dispatch.

SWORD is a complete Service Order management software application for creation of service orders and dispatch field service people.

SWORD is ideal for many types of businesses that have field service technicians and other field personnel that are dispatched or routed on service calls.

SWORD is an application that also includes solutions for customer relationship management and maintenance plan tracking and documentation.

This version allows the generation of the following:

· Service Order · Purchase Agreement · Estimate / Quotes · Pick Ticket · Material Sign-out Form · Invoice (AR Handled by QuickBooks) · Sales/Purchase Agreements, plus terms and conditions

Reports (Most reports may be customized by an End-User) · All SOs by Due Date · by Customer · by Schedule Data · SOs equal to the Current Date · Estimates by Estimate Date · Master Account reports · Marketing Letters

SWORD with the QuickBooks Link, provides two-way transfer of customer data and Service Orders can be transferred to QuickBooks as Invoices.